ClubExpress Reviews

Summary: Earlier our website was handled by a single person as our admin, email person, etc. so things bogged down fast when a member wanted to add news or images etc. We wanted to put more power into our member's hands and have. It's still early, but so far the feedback is largely positive!

Positive: I like that I can do everything from the website. Anything from sending emails to printing reports. I can keep track of all of the club members at the touch of my hand. ClubExpress is a lot better product than what we were using for the last two versions of our website

Negative: The text editor capabilities are a bit lacking, I'm used to more user-friendly editors like Tiny MCE, etc.

Summary: We were able to integrate family memberships after some trial and error, identifying both the primary and secondary members so each could be treated as individuals (instead of both as a couple).

Positive: I can operate most of my member management from our website. As treasurer, the site handles billing and credit card payments very adroitly. I'd like some more ability to add features (for example, we offer discounted subscriptions, and some escrow management would be very helpful, but is not available).

Negative: The UI is not neat, and very linear. Titles of functions are not clear-cut, and a little experimentation is needed to get what the user wants. Also, reporting is stellar from the viewpoint of options for output, but I would like to see some more robust report creation features.

Summary: Our organization went from Excel sheet management of customers and members with a WordPress website and email marketing tools to the single integrated platform of ClubExpress. We are now able to increase our member size and adding more events using less employees.

Positive: The facility to manage member directory and payments, calendar events, organization website, and email campaigns has significantly reduced the admin time of our employees. ClubExpress is well thought out, mostly understandable, and simple to use. Their help and user guide are detailed.

Negative: We had a few hard moments while setting it up initially however, it worked out finally. It can improve the option of sharing images and allows us to be able to submit photos for events and seminars.

Summary: ClubExpress helped a lot to integrate all our association functions under one umbrella. Using ClubExpress it's really easy to maintain member databases and do invoice management. The tool comes with a good SSL Security feature. We can even integrate tools with social media platforms. We can easily share different files with our clients. Must have a tool to manage all the events in an organization.

Positive: ClubExpress is the best platform for Freelancers and Small businesses to manage all their club operations. It integrates all the required operations under one umbrella. Their team provides training in the form of documentation, webinars, and videos. It's really easy to set up and do activities within the platform. Data import and export can be done with ease. We like the drag & drop feature most. We can easily integrate API with the platform. Now the platform is available as a mobile application too.

Negative: Initially, we faced some difficulties with social media integration. But with the help of their supportive team, we resolved it. It will be better if they add more email templates to the platform. Other than these minor downsides everything works very well. We like event scheduling and surveys & feedback features most.

Summary: Overall, we are really happy with the product. Even though initial learning is difficult, their support is really good and always there when we need any help. Even creation and maintenance are really easy. We can easily customize membership according to our needs. We can easily change the code according to our wish.

Positive: We had a good experience with ClubExpress when it comes in the case of club management. We can easily create websites with member databases, do online transactions, create directories and even we can add the interests of different members. They are making lots of constant efforts to add and improve additional functionalities. Their support is really responsive, and we like the membership module the most. We are quite satisfied with the service.

Negative: It will be better if the platform maintains a record of mail going out. Interface design is somewhat confusing. The platform is cloud-based, so it will be better to provide an offline version also.

Summary: We are using the tool for the past 1 year. Our team can easily be able to organize events and associations. Website customization and content management can be done without coding knowledge. It has lots of built-in features for event management. Overall, we really like the platform lot.

Positive: ClubExpress is a cloud-based application designed for clubs and associations. The design and UX of the application are really simple and user-friendly. We can easily learn about the platform with the help of their comprehensive user manuals and videos. There are so many built-in features such as email marketing, survey tools, and document management. Price model is affordable.

Negative: Nothing so far. It will be better if it can be used for other events also. But it's really helpful for small organizations that conduct fundraising events and associations. Loved their friendly customer care service. It will be better if they add more features such as SMS etc.

Summary: ClubExpress is a cloud-based platform that supports Android, iPhone, and desktop. We don't need any programming or HTML experience to create a site. We can easily renew our membership. They provide excellent customer service. We can easily organize events and collect payments and donations online. They always keep their valuable quality!

Positive: ClubExpress is a cloud-based platform to organize events for small to medium organizations. With ClubExpress we can easily plan events, manage volunteers and do fundraising. I like inbuilt templates most. We can easily customize our websites using this. The learning curve is so easy, and we can learn without depending on a techie. We can send bulk emails and messages using the platform. Their cost model is affordable. ClubExpress Support Team is fantastic.

Negative: There are some areas where it's a bit clunky and challenging to use. It's very difficult to manage the platform on a phone. We always have to maintain a separate list of members. Other than this everything is good. We really love the product.

Summary: ClubExpress is really good to manage small organizations. It has various features integrated with it such as emails, documents, calendars, and so on. We don't have to go for multiple tools for each feature. Their team is extremely helpful and always there whenever there is a need. Ui is really great, and we can create and organize events very easily. Even non-tech persons can learn easily with their documentations and video tutorials. Overall, it's a great platform.

Positive: Using ClubExpress for the past 2 years. It's an exceptional platform to manage all office operations. We can easily create member databases, manage online events and even we can process credit card payments. We can easily change or update the web pages. We can easily conduct and organize all the events with the help inbuilt calendar. Their customer care support is very responsive. While compared to other competitors in the market, they offer exceptional service at a fair price.

Negative: Nothing so far. Our team evaluated several other platforms available in the market and we can say ClubExpress is really awesome. But design widgets need more improvement. It can also be slow when we add lots of files or events at a time. Other than this we are really happy with the product.

Summary: ClubExpress has changed the way we manage our organization, communicate and bill our members. It also keeps all things in a central location, membership directory, documents, etc.

Positive: The abundance of convenience and utility has made ClubExpress extremely user-friendly. It has been supportive in making a link between our organization and members.

Negative: There aren't any low points for this software but figuring out all of its features is a daunting task.

Summary: We are able to simply connect with other club admins and members, and exchange lots of information. Therefore, it became easy for non tech people to operate the website.

Positive: ClubExpress is very user-friendly. The mobile version is quite impressive. Also, implementation and creation of a functioning website was quite easy.

Negative: Developer permission is required to make changes to some of the web pages. We were sub domain of Club Express instead of having main domain.

Summary: Our data is available to more employees, who may view and analyze the information. For relatively straightforward tasks, we are no longer reliant on the availability and understanding of a single individual. At our fingertips is all the departmental information. extremely useful when confirming membership.

Positive: We can extract all the information we require for choices concerning events creation, marketing, and member services thanks to the outstanding reporting tool. With the option to tailor the system to meet our unique requirements, the customer portal provides our members and customers with quick access to their accounts.

Negative: Although there is a steep learning curve at first, the ClubExpress team is fortunately supportive, for firms without a capable IT division.

Summary: ClubExpress offers several options we are not using currently but hope to use in future for greater and frequent communication with our members.

Positive: ClubExpress offers admin features which exists on each page and section. This helps you from not changing other pages when doing edits and tarnishing your page. We are not forced into admin rights, but can select to use it when needed. It is easier to see your site in public view to know if you have set things up correctly.

Negative: Pages are difficult to adjust because they require HTML skills to finish it off. Specifically the table-like format of data.

Summary: It allows me email our members or insurers with information about the organization policies and manages seminars through event calendar, useful to communicate with large memberships without wasting time.

Positive: ClubExpress takes care of our members without anyone's intervention. It also takes care of ad hoc and survey information gathering and sends newsletters to our members.

Negative: Unable to add members to groups by selecting many members at a time, I have to select one member per instance. Very tiresome.

Summary: ClubExpress is very kind and friendly before purchase and after sales service is also exceptional. We are able accept online payments and can conduct voting online! This helps us to reduce time and save money.

Positive: The thing that I like the most is that, I am able to figure out the things I need to do because the website has a Control Panel which is very informative. This assists me a lot as I need to do various tasks. Also, when I get really stuck, the support responses to my queries are very swift and crisp from ClubExpress.

Negative: The only con is that it takes an extensive amount of time to learn even the smallest bit. I believe there’s no way to avoid this. It is just going to take time.

Summary: Well, we have been using ClubExpress for the complete management of our company website and its storefront. The capability to process card payments at a low cost.

Positive: The quick technical support. In this modern age, it is becoming very hard to find technical support that one can pickup the mobile phone and speak to a live agent in the United States and that that service is inclusive and free of cost.

Negative: While the customer support is free, they don't always reply timely when an issue has to be escalated to the technical team. We are left hanging for long periods of time without information to our support issues.