Cliengo Description
We automate all channels of communication with customers, including Facebook, WhatsApp, and the Web. This helps you scale your business process. We integrate with your existing technologies and generate reports that will help you optimize your omnichannel service. You can interact with the bot directly, ask questions, and speak to our experts to make it work for your business. To ensure a 100% efficient follow up and optimize your commercial management, share all information with your team. To avoid losing business opportunities, provide prompt responses to multiple questions from your customers. You can customize your support channels to give your customers quality and immediate information. For 100% efficiency monitoring and optimization of your ROI, centralize customer information and share it with your sales team.
Cliengo Alternatives
Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Sendbird
Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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Chattigo
Chattigo, an omnichannel platform, centralizes communication with customers and companies by integrating channels like WhatsApp, Facebook Messenger and Telegram. Chatbots, which use natural language and semantic analysis to automate responses and optimise processes, combine human interaction with artificial Intelligence. The platform allows for multiple management. Chats can be assigned and transferred to different departments or agents. It also has real-time reporting to evaluate customer satisfaction and efficiency. It also has a mobile app to facilitate conversation management. Agents can access their inbox and review and assign conversations. They can also use frequently asked questions (FAQs) to quickly answer common questions. The platform is customizable, integrates with ticketing and CRM systems and adapts to the needs of each business.
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Zoho SalesIQ
Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them.
SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement.
It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle.
Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.
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Pricing
Pricing Starts At:
$18 per month
Pricing Information:
Billed annually
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Cliengo
Headquarters:
Argentina
Website:
www.cliengo.com
Media
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Product Details
Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Live Rep (24/7)
Cliengo Features and Options
Artificial Intelligence Software
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot Software
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
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