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Average Ratings 1 Rating
Description
Discover your go-to software for generating Help, policy, and knowledgebase content, now available on Mac. Begin your journey with a user-friendly authoring experience utilizing HTML5 and CSS3. Develop Microcontent that supports advanced media applications, such as AI-driven chatbot systems and beyond. Seamlessly incorporate contemporary formats like Markdown alongside traditional ones such as Word and HTML5. Enhance your content with engaging multimedia elements. Streamline your review processes with ready-to-use online feedback tools. Effortlessly manage document revisions using top-tier collaboration and source control solutions. Publish a single source across any screen, device, or format you prefer. Experience the delivery of remarkable and interactive content through Frameless Responsive HTML5 output. With Adobe RoboHelp, now also on Mac, you can easily craft and distribute outstanding Help, policy, procedure, and knowledgebase resources. Author Microcontent that drives chatbots, enhances search engine snippets, and much more, ensuring your content remains relevant and useful.
Description
With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux.
Why ClickHelp? Here are some points:
* Easy to use WYSIWYG topic editor, as well as HTML source mode.
* Translation module to create a multi-language documentation site.
* ClickHelp AI.
* Password-protected online help.
* ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.
* Powerful full-text search.
* In-depth analytics and reporting.
* Context help engine.
* Branding options.
* Global find and replace.
* Automatic link validation and update.
* Dynamic content support for single-sourcing - snippets, variables, conditional blocks.
* Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers
* Taxonomies
* Readability scores and metrics.
Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Zendesk
Yes
Adobe Document Cloud
Yes
Bing
No
DeepL
No
Fluid Topics
Yes
Google Analytics
No
Google Translate
No
Help+Manual
Yes
HelpXplain
Yes
Integrations
Salesforce
Yes
Zendesk
Yes
Adobe Document Cloud
No
Bing
Yes
DeepL
Yes
Fluid Topics
No
Google Analytics
Yes
Google Translate
Yes
Help+Manual
No
HelpXplain
No
Pricing Details
$29.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$194/month
3 pricing levels for different needs
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Adobe
Founded
1982
Country
United States
Website
www.adobe.com/products/robohelp.html
Vendor Details
Company Name
ClickHelp
Founded
2010
Country
Armenia
Website
clickhelp.com
Product Features
Help Authoring Tools
Collaboration Tools
No
Content Library
No
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
No
Multi-Format Output
No
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
No
Templates
No
Text Editor / Word Processor
No
Translation Tools
No
Version Control
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
Software Documentation
Access Roles / User Permissions
No
Automatic Documentation Generation
No
Collaboration Tools
No
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
No
Multiple Formats Support
No
Multiple Versions Support
No
Version Control
No
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No
Product Features
Help Authoring Tools
Collaboration Tools
Yes
Content Library
Yes
Drag & Drop Editing
Yes
Image Library
Yes
Import HTML / Word
Yes
Multi-Format Output
Yes
Offline Editing
No
Preview Output
Yes
Screenshot Tool
No
Search
Yes
Templates
Yes
Text Editor / Word Processor
Yes
Translation Tools
Yes
Version Control
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
No
Collaboration Tools
Yes
Docs Web Hosting
Yes
Feedback Capture
Yes
Markdown Support
Yes
Multiple Formats Support
Yes
Multiple Versions Support
Yes
Version Control
Yes
WYSIWIG Editor
Yes
Webhooks
No
reStructured Text Support
No