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Description

Discover your go-to software for generating Help, policy, and knowledgebase content, now available on Mac. Begin your journey with a user-friendly authoring experience utilizing HTML5 and CSS3. Develop Microcontent that supports advanced media applications, such as AI-driven chatbot systems and beyond. Seamlessly incorporate contemporary formats like Markdown alongside traditional ones such as Word and HTML5. Enhance your content with engaging multimedia elements. Streamline your review processes with ready-to-use online feedback tools. Effortlessly manage document revisions using top-tier collaboration and source control solutions. Publish a single source across any screen, device, or format you prefer. Experience the delivery of remarkable and interactive content through Frameless Responsive HTML5 output. With Adobe RoboHelp, now also on Mac, you can easily craft and distribute outstanding Help, policy, procedure, and knowledgebase resources. Author Microcontent that drives chatbots, enhances search engine snippets, and much more, ensuring your content remains relevant and useful.

Description

With ClickHelp you can create online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, you can create printed documentation in various formats. ClickHelp is easy to set up and use - no installation, runs in a web browser and supports multiple platforms: Mac OS, Windows, and Linux. Why ClickHelp? Here are some points: * Easy to use WYSIWYG topic editor, as well as HTML source mode. * Translation module to create a multi-language documentation site. * ClickHelp AI. * Password-protected online help. * ClickHelp can import content from Microsoft Word, HTML, Markdown, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc. * Powerful full-text search. * In-depth analytics and reporting. * Context help engine. * Branding options. * Global find and replace. * Automatic link validation and update. * Dynamic content support for single-sourcing - snippets, variables, conditional blocks. * Single Sign-On support for Google, Microsoft Azure AD, Salesforce and custom * OpenID Connect providers * Taxonomies * Readability scores and metrics. Integrations: Zapier, Google Analytics, Google Search Console, Zendesk, AddThis, Google Translate, YouTube and much more.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Zendesk Yes 
Adobe Document Cloud Yes 
Bing No 
DeepL No 
Fluid Topics Yes 
Google Analytics No 
Google Translate No 
Help+Manual Yes 
HelpXplain Yes 
LiveChat No 
Microsoft 365 Yes 
Microsoft Azure No 
Microsoft Word Yes 
OpenAPIHub No 
ServiceNow Yes 
YouTube No 
Zapier No 

Integrations

Salesforce Yes 
Zendesk Yes 
Adobe Document Cloud No 
Bing Yes 
DeepL Yes 
Fluid Topics No 
Google Analytics Yes 
Google Translate Yes 
Help+Manual No 
HelpXplain No 
LiveChat Yes 
Microsoft 365 No 
Microsoft Azure Yes 
Microsoft Word No 
OpenAPIHub Yes 
ServiceNow No 
YouTube Yes 
Zapier Yes 

Pricing Details

$29.99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$194/month
3 pricing levels for different needs
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Adobe

Founded

1982

Country

United States

Website

www.adobe.com/products/robohelp.html

Vendor Details

Company Name

ClickHelp

Founded

2010

Country

Armenia

Website

clickhelp.com

Product Features

Help Authoring Tools

Collaboration Tools No 
Content Library No 
Drag & Drop Editing No 
Image Library No 
Import HTML / Word No 
Multi-Format Output No 
Offline Editing No 
Preview Output No 
Screenshot Tool No 
Search No 
Templates No 
Text Editor / Word Processor No 
Translation Tools No 
Version Control No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control No 
WYSIWIG Editor No 
Webhooks No 
reStructured Text Support No 

Product Features

Help Authoring Tools

Collaboration Tools Yes 
Content Library Yes 
Drag & Drop Editing Yes 
Image Library Yes 
Import HTML / Word Yes 
Multi-Format Output Yes 
Offline Editing No 
Preview Output Yes 
Screenshot Tool No 
Search Yes 
Templates Yes 
Text Editor / Word Processor Yes 
Translation Tools Yes 
Version Control Yes 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation No 
Collaboration Tools Yes 
Docs Web Hosting Yes 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor Yes 
Webhooks No 
reStructured Text Support No 

Alternatives

Alternatives