4.4 out of 5 stars
(197 Ratings)
net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth.
Communication breaks down when channels are scattered and tools do not talk to each other. net2phone solves this with a connected business VoIP and unified communications platform built for teams that cannot afford dropped context or slow resolutions.
Unite, net2phone's unified communications solution, brings voice, messaging, video, and chat into a single place, with call and video recording, transcription, sentiment analysis on voice calls, automated action item tracking, and AI-generated follow-up emails.
AI Agent handles inquiries and completes workflows on its own, answering questions, resolving support cases, scheduling, and managing returns across phone and chat, in 30+ languages, with seamless handoff to human agents when needed.
Coach AI analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and coaching recommendations by user or department.
uContact, net2phone's omnichannel contact center, gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards they need to deliver consistent customer experiences at scale.
Every net2phone solution connects to the tools businesses already use, with a drag-and-drop workflow builder for automating processes without writing code, backed by enterprise-grade security and expert guidance at every step, from setup to integration to ongoing optimization.
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4.8 out of 5 stars
(18 Ratings)
Our powerful Customer Relationship Management software (CRM) can help you increase productivity, generate more revenues, and improve engagement. Manage your advance/loan portfolio. Integrated with ACH processors. Includes broker portal and syndicate reporting. Send email and SMS campaigns, send/receive SMS messages, track email openings, and much more. ClixSign® allows you to send any document for electronic signature. You can see when documents have been viewed and signed by up 8 signers. Your customers can access a branded portal that allows them to upload documents, view messages and track balances/payments. The most up-to-date contact and deal management software allows you to see the entire pipeline. Centrex Software provides custom software development solutions. We assist customers in building web and mobile apps for any purpose.
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SetSmart
SetSmart is an innovative AI appointment setter designed to seamlessly transform Instagram DMs into qualified sales calls around the clock, while also supporting platforms like WhatsApp and Messenger. This AI system engages with incoming leads by adhering to a tailored qualification script, effectively asking pertinent questions regarding goals, budget, timing, and additional criteria to sift through prospects, ultimately steering promising leads towards scheduling a call. It has the capability to provide real-time calendar availability and can book appointments directly within the chat via tools such as Calendly, GoHighLevel, iClosed, or Cal.com, eliminating the need for external booking links. Additionally, the comment-to-DM automation feature activates when someone interacts with a post or Reel, seamlessly transitioning the discussion into a private setting. The AI is also equipped to send voice notes that mimic the user's voice, revitalize dormant leads through automated follow-ups, and modify its writing style and tone, ensuring that conversations maintain a natural and personalized feel. Furthermore, its ability to engage leads in a human-like manner enhances the overall interaction experience and increases the likelihood of successful conversions.
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IGMsg
IGMsg serves as an automation tool for Instagram, managing comments and direct messages while providing an alternative to ManyChat. This tool sends a direct message with your offer, link, or freebie when users comment with specific keywords. Additionally, it effectively responds to Story replies and captures leads that can be organized, exported, or shared on platforms like Slack and Notion. If a user does not engage with the initial message, IGMsg can automatically follow up to encourage interaction. The analytics feature provides insights into the number of messages sent, clicks received, and sales generated for each post, while also allowing you to correlate Shopify or WooCommerce orders with the specific Reel that attracted them. The Business plan enhances functionality with an AI-powered inbox agent that communicates in your brand's unique voice. Importantly, IGMsg operates through Instagram's official Messaging API, ensuring that you do not need to share your Instagram password for its utilization. Overall, IGMsg streamlines your Instagram engagement and enhances your marketing efforts significantly.
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