Channel Talk Description
Frustrated customers tend to abandon your website when faced with excessive wait times or unaddressed inquiries. Providing exceptional customer service can distinguish your brand from rivals and contribute to the expansion of your business. With the continuous evolution of AI technology and rising operational expenses, the era of AI-powered customer service is imminent. Our AI Assistant is designed to autonomously address your customers' questions, relieving you from the burden. Utilizing cutting-edge AI and automation tools boosts efficiency and improves customer interactions, which can facilitate scalable growth for your business. Furthermore, our intelligent recommendation system provides smart tags and titles, complemented by detailed conversation summaries to enhance the overall experience. By adopting these innovative solutions, you can ensure that customer satisfaction remains at the forefront of your operational strategy.
Channel Talk Alternatives
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Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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HubSpot CRM
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Supportbench
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We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments.
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Our reviews SAY IT ALL ..🎤.
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Pricing
Pricing Starts At:
$27 per month
Free Version:
Yes
Integrations
API:
Yes, Channel Talk has an API
No Integrations at this time
Company Details
Company:
Channel
Website:
channel.io
Media
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Product Details
Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Online Support
Channel Talk Features and Options
Channel Talk User Reviews
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