Call Sumo Description

Call Sumo helps businesses that rely on customer phone calls to retain and get more customers. Combining Machine Learning and Human Insights, we can quickly identify areas for improvement in customer and marketing interactions. Complex business and marketing interactions can lead to confusion. Call Sumo simplifies optimization by notifying the correct participant at the right moment. This includes using an Enhanced CallerID to notify the receptionist, SMS-based alerts when things go wrong, and periodic pdf-based reports for the manager and marketer to make informed adjustments to Marketing and Sales for better business results. Call Sumo is the best tool to improve your marketing and business. No matter how old your phone system is, we add intelligence. Our intelligent call tracking software gives you valuable insight that allows you to use marketing techniques that Fortune 500 companies use every day.

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Company Details

Company:
Call Sumo
Year Founded:
2016
Headquarters:
United States
Website:
www.callsimplified.com

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Call Sumo Features and Options

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking