Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Call Sumo is a vital resource for businesses that rely on customer phone calls to enhance their customer acquisition and retention strategies. By integrating advanced Machine Learning with valuable Human Insights, we can easily pinpoint areas in marketing and customer engagement that require enhancement. The intricacies of business and marketing interactions can be daunting, but Call Sumo streamlines the optimization process by alerting the appropriate participant at the ideal moment—utilizing features like an Enhanced Caller ID for receptionists, SMS notifications for critical issues, and regular PDF reports for marketers and managers. This empowers them to make informed adjustments to their marketing and sales strategies, leading to improved business results. Call Sumo transforms your existing phone infrastructure with smart technology, regardless of its age. Our intelligent call tracking software offers insights that enable businesses to leverage marketing strategies commonly employed by Fortune 500 companies, ensuring you stay ahead of the competition while maximizing your outreach potential. In today's fast-paced business environment, having the right tools at your disposal is essential for success.
Description
You can optimize customer's online journey just as you can for phone calls. Our Call Analytics solution allows you to make real-time improvements in your marketing campaigns. Our AI-enabled solution can analyze conversations, spot keywords, and categorize calls. To ensure that calls are answered by the right person, you need to manage call flows. Visually track call conversions across all marketing channels to increase ROI. Also, dive into detailed call metrics and call performance. You will receive instant email notifications whenever your business receives a call. You can customize our platform to match your branding so that your customers have a seamless experience. Unique phone numbers track and follow website visitors during their browsing sessions. You can pinpoint the drop-off point in the buyer's journey to improve the customer experience.
API Access
Has API
API Access
Has API
Integrations
Acquisio
Google Ads
Salesforce
Adobe Advertising Cloud
Adobe Marketo Measure
CAKE
Facebook
FranConnect
Google Analytics
Google Analytics 360
Integrations
Acquisio
Google Ads
Salesforce
Adobe Advertising Cloud
Adobe Marketo Measure
CAKE
Facebook
FranConnect
Google Analytics
Google Analytics 360
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Call Sumo
Founded
2016
Country
United States
Website
www.callsimplified.com
Vendor Details
Company Name
Delacon
Founded
1996
Country
Australia
Website
www.delaconcorp.com
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback