Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Google Workspace is an all-in-one cloud productivity platform developed by Google to help businesses manage communication, collaboration, document creation, and workflow automation from a centralized environment. The platform combines professional email, cloud storage, video conferencing, document editing, team messaging, scheduling, and AI-powered assistance into one subscription-based ecosystem optimized for modern work environments. Google Workspace includes applications such as Gmail, Google Drive, Google Meet, Docs, Sheets, Slides, Calendar, Chat, Keep, Forms, Sites, NotebookLM, and Gemini AI, enabling teams to work together seamlessly across devices and locations. One of the platform’s core strengths is its built-in AI functionality powered by Gemini, which helps users draft emails, summarize meetings, generate research insights, automate repetitive tasks, and improve productivity using contextual awareness from workplace data. Google Workspace also supports advanced collaboration features including real-time editing, appointment scheduling, eSignatures, document sharing, cloud storage management, and AI-assisted research tools. Businesses benefit from enterprise-grade security features such as AI-powered threat protection, data classification, endpoint management, Data Loss Prevention, secure access controls, and compliance support for enterprise environments. The platform offers scalable pricing plans suitable for startups, small businesses, enterprises, educational institutions, nonprofits, and government organizations. Google Workspace also simplifies data migration and onboarding with built-in migration tools and partner support for transferring emails, files, and business information securely into the cloud.
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backstitch
An all-in-one platform designed for busy HR and internal communication teams, Backstitch enhances employee experience and total rewards engagement. It boosts productivity, engages all staff, and allows for precise outcome measurement through specialized marketing tools tailored for workforce communications. This comprehensive solution facilitates better interactions between organizations and their core asset—their employees. Users can easily create newsletters, announcements, and enrollment guides, while also launching a mobile app that ensures every employee stays connected. The platform provides valuable insights and analytics for every communication, enabling informed decision-making. With an easy-to-use drag-and-drop editor, teams can produce more captivating newsletters and announcements efficiently, saving both time and effort. Additionally, the company-branded app ensures seamless communication with frontline workers and remote staff alike, making it an essential tool for modern organizations. To further assist users, we offer a complimentary checklist for newsletter designers, ensuring all communication needs are met effectively.
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iNewsletter
iNewsletter transcends the traditional email newsletter format by offering an engaging, multi-page experience that is accessible online. Each newsletter is designed to be automatically responsive, ensuring optimal viewing on devices ranging from iPads to mobile phones and desktops without the need for additional design work. Gain valuable insights into your audience's engagement by analyzing newsletter performance metrics, identifying the most popular pages, and tracking detailed statistics such as email opens, clicks, and failures. When you publish your newsletter, it generates a visually appealing email summary that includes images and excerpts from your content pages, enhancing the likelihood of being opened. Unlike standard photo presentations, iNewsletter prioritizes a photo-first design approach that allows for a stunning and immersive display of images in your newsletters. The aesthetics and user experience are at the forefront of iNewsletter’s design philosophy, allowing users to easily copy and paste content from various sources while maintaining consistent formatting throughout the page being edited. This seamless integration of functionality and design ensures that your newsletters not only look great but also perform effectively in reaching your audience.
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