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Description
Comprehensive omni-channel software solutions encompass voice, SMS, web chat, social media, and additional communication methods. They feature a TCPA-compliant enhanced manual dialing system along with predictive, progressive, and power dialers. The platform also offers ACD/queues, call and screen recording, sentiment analysis, and customizable dashboards, as well as advanced reporting capabilities with automation. Quality assurance is enhanced through automated call scoring, and AI-driven voice, chat, and SMS bot solutions are integrated. Additionally, CPaaS capabilities facilitate the automatic ordering and routing of phone numbers within our carrier network, ensuring seamless connectivity and efficiency for users.
Description
IPFone is a telecommunications provider specializing in cloud communications, internet solutions, and business phone systems tailored for small to medium-sized enterprises. Their extensive offerings encompass services such as UCaaS, VoIP, SD-WAN, contact center solutions, fiber internet, on-site installation, comprehensive training, exceptional customer support, and unlimited international calling. With a commitment to enhancing communication efficiency, IPFone ensures that businesses can operate seamlessly and remain connected.
API Access
Has API
API Access
Has API
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
17.95
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Broadband Dynamics
Founded
1996
Country
United States
Website
www.broadbanddynamics.com
Vendor Details
Company Name
IPFone
Founded
1997
Country
United States
Website
ipfone.com
Product Features
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
SD-WAN
Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SD-WAN
Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail