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Brevo Description

Introducing Brevo, previously known as Sendinblue — your go-to platform for enhancing customer connections through various channels like Email, SMS, and Chat.

This comprehensive toolkit is designed to transform casual visitors into loyal customers. Engage your audience by reaching them directly in their inboxes with visually appealing email campaigns, and send tailored messages that go right into your customers' hands.

Brevo enables businesses to cultivate and strengthen relationships through tools such as marketing automation, email outreach, transactional messaging, and SMS services. What sets us apart? Our exceptional customer happiness team drives Brevo, and our flexible pricing plans are sure to bring a smile to your face. With a seamless integration of diverse services in a single, easy-to-use platform, we strive to make your sending experience enjoyable and effective!

Pricing

Pricing Starts At:
€25 per month
Pricing Information:
Free Plan:

300 emails per day

Starter Plan:

20,000 emails per month
No daily sending limit

Business Plan:

20,000 emails per month
No daily sending limit
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Brevo has an API

Reviews - 24 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Brevo
Year Founded:
2012
Headquarters:
France
Website:
www.brevo.com
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Media

Brevo - API & Forms

Brevo - API & Forms

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Webinars
Customer Support
Business Hours
Online Support

Brevo Features and Options

Email Marketing Software

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation Software

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Email Management Software

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Transactional Email Service

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

Campaign Management Software

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

WhatsApp Marketing Software

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

eCommerce Marketing Software

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Brevo Lists

  • Name: Aaron H.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    You're basically forced to use Sendinblue, but it works great.

    Date: Aug 18 2021

    Summary: Because other providers charge you based on how many contacts you import, you're basically forced to use Sendinblue. But it functions really well, and has a good reputation.

    Positive: It's easy to use. I LOVE that they don't charge you per contact that you import. That's the main reason I'm with Sendinblue.

    Negative: I wish they would have templates to import contacts. I hate having to select each import column every time. Also, they are insanely strict on email open rates when you're using their shared IP. I get that, but they look at each email campaign individually, instead of your account as a whole. So I've had my entire account suspended twice, because I had a campaign have a low open rate, despite my global lifetime open rate being around 50%. It's kinda ridiculous. Also it's been very hard to get in touch with customer service sometimes.

    Read More...
  • Name: Sakshi S.
    Job Title: Insides Sales representative
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Marketing excellence with ease

    Date: Jan 17 2024

    Summary: My overall experience has been positive particularly for businesses seeking a cost effective & feature rich marketing solution. The platform's user friendly interface & its affordability makes it an attractive choice for budget conscious businesses.

    Positive: It continues to offer a comprehensive marketing suite even in the free version so that people can test it fully & then purchase the premium features.

    Negative: While it excels in marketing communication there are some considerations. The learning curve for mastering advanced features may be steep for users new to marketing automation.

    Read More...
  • Name: Ayush G.
    Job Title: C Parts Expert
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Revolutionizing email marketing with Brevo (Formerly Sendinblue)

    Date: Jan 05 2024

    Summary: Overall experience has been very amazing, i like all of the features. The only thing which bothered me was i had to create different list to fit in the 300 emails a day. It increased a lot of work for me. It should be increased to at least 500 emails for testing it properly.

    Positive: It has an amazing user friendly interface when i use it, It was very easy t catch up will the features likes contact upload, segmentation, template design, setting up email campaign. The analytics features is also worthy as it helps you measure the effectiveness of your email campaigns.

    Negative: The only drawback i encountered is it only offers 300 emails in its free version. I think it should be around 500-1000 emails for the people who are testing & trying it to use it for a longer time.

    Read More...
  • Name: Laura G.
    Job Title: Executive Account
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A/B testing and amazing e-campaigns.

    Date: Apr 20 2021

    Summary: We are doing a very good project to encourage campaigns in strategic calendars, from the application of knowledge and skills in such processes of group interaction through emails. It is incredible and supports the strength of a very good marketing process. I recommend it to all people who are working on the vision and strategy of organizational marketing campaigns through emails, they do not become spam, the information reaches users very easily.

    Positive: I really like that this program is instrumental in achieving a very important goal which is integration with emails for invasive campaigns, users are pleased because A/B tests are executed with very interesting accuracy. The interface is successful.

    Negative: Sendinblue's pricing needs to be improved, it is the most important disadvantage that needs to be changed.

    Read More...
  • Name: Jason C.
    Job Title: Product Design Lead
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sendinblue links to the most popular email services

    Date: Apr 01 2021

    Summary: Our opinion about the quality that Sendinblue offers to work with mailing is positive. Despite the fact that sometimes the campaigns run slowly, there is a good reach in general if you keep in mind the low price of the platform, so we will continue to use it. It is recommended to increase the marketing results of small projects.

    Positive: It's great that through Sendinblue we can not only create web-wide marketing campaigns, but also tailor them to the needs of each client, so there are guaranteed positive results in different time frames (depending on the plan chosen or the desired reach of the campaign).

    Negative: Using Sendinblue there is a relatively lower reach than the one offered by other services in relation to the amount of people we can reach per campaign, and scheduling them so that email drips are sent in larger quantities ends up limiting the connection speed of our server, and our stability.

    Read More...
  • Name: Kunal R.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    High performance, campaign tool

    Edited: Jun 22 2020

    Summary: Sendinblue is a very promising marketing platform. I'm using this tool as SMS marketing. In this current generation, SMS marketing is very common to promote business, and to start your campaign Sendinblue is the perfect platform.

    Positive: The campaign information is very well organized. Sendinblue gives the ability to perform campaign automated. Sending Bulk SMS is very easy and simple.

    Negative: In first-time usage the campaign setup process is little lengthy.

    Read More...
  • Name: Chet N.
    Job Title: Ceo
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Works well

    Date: May 05 2020

    Summary: Overall it's a great option for email marketing for any size of business. It's also very affordable too.

    Positive: Works well and has the ability to send sms as well as emails. Makes it super easy to set up and create campaigns.

    Negative: It's a Europe based company so for US support is tough.

    Read More...
  • Name: Aditya A.
    Job Title: Admin
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Tool For Email Automation

    Date: Jan 26 2025

    Summary: Overall I really like it, I have used SendPulse, SendGrid, Mailchimp, and many more. But it is among the few that offers a really good balance between cost, tools, and performance. The customer support is absolutely incredible, nothing comes close to it in that aspect.

    Positive: I love Brevo for simplistic yet robust email marketing tools that allow for automated campaigns, transactional emails, and more. Its SMTP tools and API allow for easy integration with WordPress and is useful for sending mails. The dashboard has really nice graphs and analytics, with support for filters to better understand data. It also send periodic emails to me keeping me up to date with all account activities.

    Negative: Nothing in particular, although I am not a fan of there super high pricing for pay-as-you-go plans. It can be brought at par with the periodic subscriptions.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Product application specialist
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sendinblue help in Sales Growth

    Date: Nov 09 2022

    Summary: Sendinblue made the extraction of leads from email marketing extremely effortless. It lets us create professional newsletters, and contact pages using basic drag-and-drop customisation from pre-built templates. Overall, Sendinblue is an ideal tool for bulk email marketing.

    Positive: The biggest positive impact I experienced after implementing Sendinblue is in sales growth. It helps to bring in more customers. It helps to deliver more personalized emails using its automated algorithm. You can drag and drop from pre-built layouts to customize the interface.

    Negative: Sometimes it sends multiple duplicate emails to same users.

    Read More...
  • Name: Vineeta D.
    Job Title: Senior Project Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sendinblue made our emailing easy and automated

    Date: Oct 28 2022

    Summary: Overall, Sendinblue is high performing tool that helped my team to achieve goals very easily. Its CRM-integrated feature helps to make our campaign meaningful. The automation options like scheduling work great. I highly recommend it!!

    Positive: • Email importing process was seamless.
    • Lots of automation features to send emails, like scheduling and segmentation.
    • We got high delivery and conversion rate.
    • It also offers an integrated landing page builder.
    • Easy to design and build email layouts.

    Negative: • Till now we haven't found any downside regarding this software.

    Read More...
  • Name: Steven R.
    Job Title: Senior Remote Freelance Content Writer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sendinblue is a smart messaging tool for sending messages

    Date: Mar 26 2021

    Summary: Our belief about Sendinblue is that the software complies by offering cross-platform functionality, because it is not relevant how many thousands of mails are sent daily, but the quality of the deployment under which you work sending and scheduling the mails, which should always be the most stable.

    Positive: With Sendinblue there are not many limitations when it comes to adding new lists with recipients when managing email sending sequences. Sendinblue includes a set of templates that we can use by default to work with, or that we can simply edit and customize at our convenience. We strongly recommend working with Sendinblue for sending mailing lists. Given the quality with which messages can be created within its editor, it is best to simply create an external template and copy it into Sendinblue, to add in it all the characteristics of the message. Sendinblue is good for including databases from other marketing services.

    Negative: Sendinblue has no adaptability to marketing services specializing in customer deals, or to support services. This means that there is no way to connect the platform to any service of this kind in order to collect customer data and support sessions, and add them to dynamic emails.

    Read More...
  • Name: Michael W.
    Job Title: Technical Support Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sendinblue takes care of our marketing without any effort

    Date: Mar 26 2021

    Summary: Sendinblue has a very promising scope, which can be reached without any previous experience in working with email modeling, since it already has its own editor so that emails can be customized at your convenience, and if required, apply a template to speed up the work.

    Positive: Unlike mass marketing services such as Mailchimp, Sendinblue shows much more variety when it comes to implementing strategies for campaigns to have some reach. They are noticeably easier to schedule, and with so many stable templates, it's great to save time in taking care of scheduling future operations.

    Negative: Reactivity reports are not as varied, which unlike their email editor leaves a lot to be desired. Sendinblue does not adapt well to work from cell phones, as the vital buttons do not show the same comfort of use in both working modes - desktop and mobile - so working on desktops is more comfortable.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Senior Consultant
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Powerful Hub for email and SMS marketing

    Date: Nov 11 2020

    Summary: My overall experience has been great with being able to daily interact with subscribers using my campaign newsletters. It was easy and enjoyable building a campaign with Sendinblue.

    Positive: Sendinblue is an outstanding platform that enables a productive and effective marketing hub to build sms and email marketing. It is easy to implement and onboard with it. It increases user engagement, trust and reach of the business to limitless users.

    Negative: The ability to target specific users is less than my expectations.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Director of Sales
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Sales and Marketing program

    Date: Nov 08 2020

    Summary: I am able to send free personalized emails for up to 300 emails per day. I get to know when recipients click the emails.

    Positive: I like that Sendinblue has allowed me to automate marketing, SMS marketing, email marketing etc.
    It has integrated with nearly all platforms in our system.

    Negative: I seldom encounter challenges with Sendinblue and i use it on a daily basis.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Technical Program Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reach every marketing goal !!

    Edited: Nov 05 2020

    Summary: Overall, Sendinblue is improving my CTR and frequency of user engagement. It's a great platform for email marketing. Highly recommend to everyone.

    Positive: Sendinblue made a breeze to reach marketing goals with its robust strategic email marketing builder. It improved my campaign CTR as compared to the older tool I was using. I liked the fact of being able to target subscribers on their multiple points of interest.

    Negative: The data migration was confusing and no tutorials available.

    Read More...
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