Alternatives to Brand24

Upfluence is the only platform that allows brands and agencies to turn their customers into sales-driving, influential influencers. The Upfluence platform allows you to search for influencers in any sector, language, or country on 7 social media platforms. You can also contact them at scale using an included CRM tool. You can also manage multiple influencer marketing campaigns simultaneously, automate all administrative tasks, and even international influencer payouts. You can also analyze the KPIs of any hashtags or campaigns through social listening. The software is completely independent of social media platforms, so it can't be interrupted by any other service. The company also offers managed services in five languages. There are offices in New York, Paris, Lyon (FR), and Lausanne, (CH).

Agorapulse is a Social Media Marketing suite that helps agencies, business owners, and marketers to manage their Facebook, Instagram, TikTok, Twitter, LinkedIn, Google My Business and YouTube accounts. Our inbox ensures that you never miss an interaction on social media. We offer many publishing options, including drafts, scheduling, bulk publication, and more. You can view the most important metrics of your social media accounts in our reports. We also offer team/collaboration options so that profiles with multiple admins can work seamlessly. Get a free trial to see why we are loved by our customers.

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

CoCo provides data-driven insights, giving you the ability to make informed decisions and optimize your campaigns. Its automated workflow ensures that you maximize efficiency, while its analytics provide you with a comprehensive view of your social media performance. For instance, CoCo's analytics allow you to see what content is resonating with your audience and how it is performing in comparison to other content, helping you refine and adjust your campaigns for maximum impact.

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI.

It combines powerful analytics with extensive data sources and is easy to use. Mentionlytics is a Web and Social Media Monitoring Platform for any company size or individual. Monitor your brand, competitors and hashtags across multiple social media platforms. SIA, the A.I., also provides unique insights. Social Intelligence Advisor.

Mediatoolkit, an award-winning media intelligence tool that allows businesses of all sizes to monitor online conversations across 100+ millions sources (including social media), in real-time and in any languages, is Mediatoolkit It notifies users when their query is mentioned online via email or Slack or the Mediatoolkit mobile application. The tool will send a Spike alert if a query generates more online buzz than usual. Mediatoolkit offers very sophisticated yet simple-to-understand analytics. You can customize more than 2000 chart combinations to generate reports that are tailored to your business strategy and goals. This results in completely unique datasets. This allows users to identify and manage growth opportunities, monitor brand reputation, gather consumer feedback, avoid crises, and identify influential people. Boolean search, advanced filtering options, custom brands reports and data exports are just a few of the other features.

You can improve your customer service with social listening tools and AI conversational robots. Keep up-to-date on online listening and data analysis. Participate in online discussions about customer service integration. Multichannel AI automation can improve customer service. Monitor online conversations that are important to your brand. You can manage your online brand image by using AI-based online listening and data analytics engine. Integrate all your social profiles into one online brand management tool. To increase customer satisfaction, engage in online conversations with customers and potential customers on all channels. Disruptive technology can transform customer experience. Use AI conversational bots to enhance your brand communication and exceed audience expectation.

Tidyrise, a Social Media Management Tool, harnesses the power of social media listening to unlock valuable user insights and drive meaningful interaction. Our AI-powered platform collects data from platforms such as YouTube, Twitter and Facebook, Reddit. Instagram, LinkedIn and Google Business. This helps customers build a loyal following that propels their brands to new heights. Tidyrise recommends the best way to interact with a customer's audience. This saves time and ensures meaningful engagement without losing the human touch. Tidyrise helps customers build a list of loyal fans. We filter comments on social media accounts of customers, prioritizing those that need immediate attention and responding. This not only increases the number of fans, but also turns them into sales channels that can grow revenue.

Mention helps you find influencers, track social mentions and analyze competitors to generate leads. Mention is a social media monitoring tool that allows you to manage your brand and monitor competitors. It collects filtered and organized information from social media and the web. Our dashboard is simple and user-friendly. You can listen, engage and analyze real-time alerts and receive live updates about your brand on the web and on social networking sites. Mention is able to monitor billions in sources in over 40 languages and help you make better business decisions.

We help you monitor, understand, and influence the world around. Using AI-driven insights, we empower PR, communications, and marketing teams with an intuitive, all-in-one product suite. Marketers are constantly on the move in today's world. We created a series products to help you keep on top of your marketing strategy and performance. Our products are designed to solve the problems of modern PR, communications and marketing professionals. Get insights and workflows to help you improve your digital marketing strategy and social media. This flexible solution allows you to monitor social networks for relevant mentions, so you can stay ahead of your competitors. Your social listening capabilities will be unmatched with unlimited ad-hoc search access and no volume restrictions across more 20 channels (including social networks).

A media monitoring solution that allows brands and agencies to monitor the internet and listen to their audience. It is built to scale. Start with a basic account, and then upgrade as your business grows with customizable options that are enterprise-ready. We are now people who spend a lot more time alone than we have ever seen in modern human history. We are also able to get away from the hustle and bustle of the work life we knew for years. The days of "hearing about" at work are gone. Many organizations are moving away from the days of having lunch and chatting. You still need to be able to see how your brand is perceived, how your marketing campaigns are performing, and if your messaging is reaching your target audience. You must also know if there is anything negative happening. This can be done instantly. A social listening agency must be able to understand all of this. SOCIALHOSE.IO can be that social listening agency.

We search every corner of the internet for relevant mentions about any topic. Engage with your customers and key influencers in your niche to increase brand exposure and gain valuable insights about your market. Find out what your customers are interested in and create products that meet their needs. BrandMentions helps you find new customers and places to promote your products. You can protect your reputation in a highly competitive market by being aware of what and who is talking about you. You can monitor everything being said about you and your product on any channel that matters, whether it is social media or the web. BrandMentions keeps your up-to-date with everything that is happening in your market, and any other information related to your company. It sends you real-time alerts right to your inbox.

The Critical Mention Earned Media Suite offers the most reliable and up-to-date media monitoring for global TV, Radio and Online News. It also includes robust earned media analytics, the most accurate and regularly updated media contact and influencer databases.

SemanticForce, the unified media/e-commerce intelligence platform and engagement platform, is SemanticForce. Through the power of deep listening, we make a positive difference. Traditional media listening platforms provide limited data types. The SemanticForce media intelligence platform provides visibility and intelligence on all your data. Our listening ecosystem offers a new level in intelligence and protection, from online news to forums, influencers to domains, pricing to ads, and from online news to forum discussions, our listening ecosystem is able to provide unprecedented visibility and intelligence. To spot trends and tap into relevant topics, organize millions of conversations on social media and news to identify them. Social media is a great place to find positive and negative feedback about your brand. You can quickly respond to negative conversations with real-time notifications.

Social media can help you build and strengthen your relationships. The only social media management platform that enables you to connect with your audience and measure your performance. Sprout Social is a leader in usability and customer satisfaction, ROI, user adoption, and customer support. The most robust and cohesive social media solution built for scale. Social data can provide insights and trends that can be used to inform your marketing and brand strategy. With cross-network social publishing, you can plan, organize, schedule, and deliver content in a team. A unified inbox streamlines social monitoring and improves responsiveness. Rich social data and dashboards can help you drive strategic decision making throughout your business. Real people, real brands, real connections. Customers share their reasons for choosing Sprout's social management software and solutions.

AI-powered, the new PR platform works hard so you can work intelligently. Prepare to transform how you and your team works. To navigate the ever-changing media landscape, you need to use a new, innovative platform that uses the latest AI technology. This platform will provide real-time, detailed media insights, enabling faster decision-making and more informed communication strategies. CisionOne is a new, all-in one, AI-powered partner for PR and communications. CisionOne, powered by sophisticated AI technology does all the heavy lifting for you in terms of monitoring, measuring and analysing. This gives you the insight (and freedom) you need to do what you love: perfecting the art of communication.

Auris, an AI-powered consumer insights platform, can be used to augment market research. Auris' deep learning models use streaming data to provide valuable insights. Imagine infinitely larger samples, real-time results, and a fraction of the cost. Auris uses alternative data. This data is already available in the form feedback, consumer conversations, and reviews. This unstructured data requires cleaning to reduce noise and enrichment for different attributes. Auris makes it possible. You get great insights in a short time and in the way you want. Auris can help you power your marketing strategy and execution. Pay attention to everything you value: your brand and product, as well as your interests. This includes social media, review boards and news streams, influential blogs and even your competitors. This raw data can be given structure and form with Artificial Intelligence and Neuro-Linguistic Programming.

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

You can see what's happening with real-time, multi-channel analytics. This is streamlined in easy to follow dashboards. Visually track your business's growth against customizable date ranges. You will find paid metrics for social and search. This will allow you to quickly compare, judge, and pivot to make sense out of every cent. Instant audience insights, from Top Pages to Search Queries. You can increase website traffic and intent and create beautiful, business-ready highlights. You can increase your voice share by using tools that track industry competitors and brand-relevant conversations. To build deeper relationships with customers, you must respond quickly and consistently. Monitor customer sentiment and quickly respond to feedback and questions across all social media channels. Simpler community management by having one view of all social posts and a click-through to live respond.

Your business is being talked about all over the internet. These conversations are open for you to join. Instant mentions on the Web and via social media. We want you to be the first to hear about important conversations online. We crawl 13 billion pages every day, which is more than any other monitoring app that relies on one third-party data provider. We don't mince words when we say that Awario is the best way to find out about new mentions. Find relevant discussions, join them in real-time, and spread the word about you product, service, or content via social media and the Web to reach new people and trigger word-of mouth marketing. Social media is full information and consumer insight, but it can also be full of noise. Awario can help you understand your audience and create better marketing campaigns by obtaining meaningful customer insights.

Social Mention searches for people talking about your brand and competitors in the news and social media. Social Mention is an easy-to-use social media search tool that aggregates user-generated content from all over the internet into one stream of information. It is a social media monitoring tool that allows users to track and measure what people say about your brand around the world, in real time. SocialMention is part BrandMentions, a brand monitoring tool that tracks and engages in online conversations in real time. Never miss a mention or comment about your brand or product on social media accounts, news, or other publications. Learn as much as you can about your audience online. Get a better understanding of your customers' interactions with you, your social media strategy and how to create products that meet their specific needs.

Radarly, an AI-powered platform for consumer insights with social data at its heart, is Radarly. It combines digital data with proven Consumer and Market Insight methods to provide immediate results. It provides reliable, structured, quantitative and qualitative intelligence at all time. You need to go beyond social listening. Listening to social conversations is not enough for success. You must be more attentive to changing markets and fast-moving customers than your competitors. Radarly empowers brands to be more agile, customer-centric, and data-driven. You can move faster from insight to action. Radarly is designed for the whole organization, in multiple industries. It covers every stage in the brand and product management lifecycle, from strategy to execution, and everything in between.

Social insights for the most influential brands in the world Your reputation is everything. Protect it globally. Talkwalker is your additional set of eyes and ears. Its AI-powered analysis provides real-time insights into what's going on across all social channels and online media in 187 languages. This allows you to quickly identify and resolve issues before they become a crisis. Our proven KPI frameworks can help you benchmark your brand and campaigns. You can measure sentiment and brand health. You can connect social efforts to real business results, and receive instant reports from your management. Compare your results with the competition across all channels. Find out what customers think about your products and brands in real-time. Data-driven technology can help you maximize the social performance of communication campaigns. To increase your brand power, find the most influential stories and people who can help you. Quick Search allows you to spot the most popular stories in your industry and brand, right now.

Modern social media management tools are available for everyone. Expertly designed social media management tools that will help you achieve your goals. Find, collaborate and schedule content for all of your social media channels. Visually plan and preview your social media posts. You can build relationships with your followers and manage all your social media messages and comments from one place. You can measure and report on your social media performance. You can create and customize simple, actionable reports to reveal what's working. Vista Social Listening tools allow brands to keep track of important conversations through timely alerts, sophisticated filtering, and advanced filtering. You can improve your online reputation by using review management features like alerts, reporting, and the ability of responding! Like a pro, plan and publish to your social media accounts. Use unique platform features and techniques to get real results. ChatGPT is now available!

Keyhole helps marketers measure and improve their social media impact. Keyhole's social listening and influencer tracking products and social media analytics tools help marketers improve their social marketing strategy and show clients and colleagues how they are doing. Keyhole's intuitive dashboard makes it easy to create and share reports in minutes, which can save you hundreds of hours each year. Keyhole's Influencers metrics can be used to analyze the conversations of advocates about your hashtags. You can filter influencers by geo-location and keywords in bios. Reach out to influencers for more engagement and a better marketing ROI. You can also sort influencers according to the amount of exposure they generate and their engagement levels. The analytics dashboard includes a word cloud that displays hashtags most commonly associated with your main hashtag. The tool makes it easy to identify the most relevant hashtags to your campaign and to find opportunities.

What is Digimind? Digimind is a simple but powerful social listening and market insight platform that companies use to transform data into actionable insights to support strategic decision-making. Digimind provides marketers and analysts with brand recognition, competitive intelligence, consumer insight, trend tracking, influencer identification, campaign analysis, and trend tracking.

Analysis and monitoring of brand brands in social media and mass media. Brand Analytics will assist with the business tasks of your key divisions. Improve your PR effectiveness and reduce reputational risk. Develop your communication strategy and create sought-after products. Customer loyalty is strengthened and customer service quality improved. Brand Analytics collects data with the highest integrity from all sources. Social networking sites: OK.ru. Instagram, Facebook. YouTube. TikTok. Twitter. Blogs, forums and review websites. Telegram chats and public channels. Online mass media, websites of government agencies, market-forming companies, and organizations. Brand Analytics operates under a contract with VK.com, which gives access to the entire public data stream. This allows Brand Analytics to ensure completeness, speed, and quality of market-specific message analysis. Our monitoring covers all types of messages as well as data.

Our content insights can help you generate ideas, create high-performing material, monitor your performance, and identify influencers. BuzzSumo is trusted by millions of marketers to uncover the truth about content and its effectiveness. BuzzSumo is used by hundreds of teams every day as part their daily workflow. Discover how they can increase productivity and improve content success. Find out what words and phrases are being searched for by your audience. To identify high-demand topics, it is important to understand the popularity of keywords. Use cost-based data to inform your PPC strategy. To see how search volume changes over time, you can determine if your keywords are affected or influenced by trends. To create comprehensive content, combine keywords with BuzzSumo's questions, content and influencer data. BuzzSumo is a hub of ideas, so you won't have to search for the right topic again. You can also find real content examples to help you start your research.

A cutting-edge platform to manage customer experiences across multiple channels. Connect, understand, interact and create lasting connections with clients on 25+ online platforms. AiPlex Bridge is India's only ORM platform that focuses on digital engagement. A unified solution that includes digital content management, monitoring of social media, responsive handling, review oversight and analytics.

AreTheyHappy is an online solution that replaces many tools used by growth-focused hospitality brands to manage their online presence. * Review Management * Social Media Management * Team collaboration and auto-updating tasks * Smart ticketing surveys * Automated reporting The flexible AreTheyHappy dashboard uses hospitality-specific artificial intelligence to identify key trends and influencer coverage, customer feedback, and in-debt sentiment analysis. Review tagging is based on specifics (i.e. food, ambience, service, etc) All your teams in the office or at your location can be managed with one robust and easy-to-use toolkit. This will allow you to align marketing, operations and your front line team members. Your team can create amazing customer experiences with the out-of-the box combination of Facebook, Instagram and Twitter. Start with a 14-day free trial

Truescope helps you make better communications decisions. Truescope uses millions of media posts daily to provide you with real-time information that can influence your business strategy. You can monitor and access the important information you need, via social, online, and mainstream media. Get instant insights through Industry or customized dashboards. Track influencers and their effectiveness to review and take action on your reputation management and competitive intelligence. We have all the important news and conversations you need, so you can be confident. Your Inbox provides personalized information and the tools to share and alert as well as action responses. Truescope is a social listening and media monitoring service.

Iconosquare, a social media analytics platform and management platform for Instagram and Facebook, provides in-depth insights into your social network performance. This all-in-one tool is designed for brands and agencies. It includes powerful features that allow you to make data-driven business decisions. Advanced analytics, easy-to-understand - A custom dashboard quickly visualizes the metrics that are most important to your organization. Analytics for promoted Instagram content are available with select plans. Multi-profile management in one dashboard Powerful scheduler that saves time: Automatic Publishing, First Comment Scheduling, feed preview, Best Times to Post, Geolocation and User Tagging. - Industry benchmarks that provide insight: Available for more than 100 industries. Easily share your performance with quick, easy and customizable reporting

Make the most of automation in marketing. Increase sales conversions and customer interaction. Manage leads who interact with your brand and product on social media channels. Identify and nurture social activity. Automate profile discovery and activity gathering. To qualify them, leverage rule-based lead scoring. Search filters to define your buyer personas. Instantly generate leads To identify high-quality leads, you can leverage filters that span organizational and user attributes. You can achieve a high ROI in a very short time. Drive content creation and publish across multiple social media channels simultaneously. Track the content consumption and interactions of your posts to generate leads. Learn how to leverage social media insights. Social listening can be used to monitor social media channels of your brand for customer feedback, brand mentions, and discussions about specific keywords, topics, or industries. Then, an analysis will be performed to gain insights and take action on those opportunities.

Rallio, a SaaS that combines social media technology with creative services and employee advocacy, is a powerful SaaS. Rallio is the preferred supplier for franchise organizations and small business. It allows brands to manage all aspects of their social media presence, online reputation, and online directory listings from one dashboard. Either you can manage your social media on your own with our easy-to-use mobile and desktop technology or hire our agency. Our team of social media strategists and brand managers, writers, producers, designers, engineers, geeks and change-makers will help you get rid of boring content and brighten up your social media pages.

YouTube Mentions: A new way to tune in YouTube Mentions is the only social listening tool that actually watches video content. YouTube Mentions crawls video content in order to find mentions of your brand. It learns from proprietary techniques which video mentions are positive and negative. The service is automatically updated with new videos as they become available. How YouTube Mentions are being used by people Engage with influencers and participate in conversations. YouTube is the most visited video site in the world with more than two billion monthly users. Every minute, creators upload 500 hours worth of video. Not everyone will tag you in their comments about you. YouTube Mentions makes it easy to find them. You can find more without spending too much. How the Service Works. We ask you to tell us which product you would like to monitor. You will receive a list with video links and time stamps, along with mentions. You receive notifications regularly as your alert continues to run in the background.

One tool allows you to take control of your reputation. Stop losing customers by monitoring what people have to say about your business online. Bad reviews spread like viruses, sending prospects to your competitors. Sometimes, you don’t realize the extent of the damage until it’s too late. You can respond professionally to what people say if you know what they are saying. Unsatisfied customers can be turned into volunteer marketers. RepWarn monitors online what customers say. This includes your brands, products and people, as well as competitors. You'll be notified whenever someone mentions your keywords or phrases, regardless of whether it's an angry Tweet or a blog comment. Are you confident that you know what customers think about your brand? RepWarn will help you start the conversation. You could spend hours searching the internet for every mention about your business, but still not find everything.

Rankur is a popular tool for easy listening on social networks. You can discover conversations about your company, your products, managers, competitors, and communicate with your audience in real-time. Our software allows you to engage on social media networks such as Facebook, Twitter, YouTube and many more. You can measure your success and work with a team! Listen to the whole web, monitor news, blogs and digital media, as well as social networks. Our crawler scans over 100M web pages daily and extracts comments, articles, and reviews. Rankur allows you to keep track of all that is happening online. Rankur allows you to manage company pages. All your communications can be managed from one place. Our powerful, yet affordable reputation management tools will help you improve customer relationships. You can easily monitor your social media campaigns and reach the right audiences.

NetBase Quid, the next generation platform for consumer and market intelligence, delivers contextual insights to reveal market trends, connect with consumers, understand the story behind the market, and connect with customers.

Monitoring of mentions 24/7, audit of reputation in media, web sources, social network with detailed analytics, visualization, and tracking dynamics according your personal metrics. About brands, people, events, or keywords. You can build detailed reputation analytics using AMEC principles or your own metrics. Track metrics such as media loyalty index, audience coverage and emotional color of publications in relation the monitored object. Identify information trends and respond quickly or effectively to them. Analyze competitor media activity in real-time and dynamics using various parameters Track promotions, product portfolio news and look for new directions, even abroad. Analyze competitor content and PR strategies in detail. Use interactive infographics and benchmark reports that are easy to use.

Radarr, powered by AI, is the best social listening and monitoring platform. It helps you get better results quicker. Get a detailed analysis of your campaigns with our Al-powered social intelligence and social analytics tool. Untapped opportunities to succeed! Radarr is a powerful social intelligence tool that allows you to listen, monitor, track, and easily track online conversations. Our AI-powered solution aggregates all online conversations into a single dashboard that makes it easy to understand your audience. Radarr, a social and digital listening platform, helps brands gain actionable insights about their audience's interests and responses. It works in real time and is completely hassle-free. Radarr's command center brings together all your data points into one dashboard. Real-time visualizations of campaign performance and content are available to give you insight to make your life better.

Media Monitoring that cuts through all the noise. Nexis Newsdesk™, an all-in-one media analysis tool, is your best choice. Nexis Newsdesk, an award-winning platform that allows you to search, analyze, monitor, share and share media intelligence, is a winner. Daily, millions of news articles and posts are curated and distributed to you. You will also receive news alerts to help you monitor your brand, industry, and competitors.

Monitor influencers and brands. Analyze trends and competitors, search for customers. Modern and flexible interface. Clear visualizations, real time monitoring, brand power indicators, and intuitive interface. Largest data range We offer data analytics for social and traditional media in all of the most popular languages. More than 150 million websites, 50,000,000 social media sources, 1100 titles and 200 RTV stations. Save time and money, reach business goals, and save time and money by outsourcing research and analysis. In-depth media reports and analyses, brand image, celebrities and phenomena, employer branding, influencer mapping, and social media analytics. Content analysis, text mining, CAWI and FGI, IDI. Internet monitoring allows you to analyze trends, identify new trends and respond to market demand. Big Data analytics will give you valuable business insights.

Captiv8 connects brands with digital influencers and creators in order to reach Millennials. Our offerings combine science and art. Our social listening platform, Insights is the heart of our Marketplace and self-serve platform. This data is used to scientifically match brands with influencers who have the highest brand affinity. Because we understand the meaning of attribution to marketers, we go beyond vanity metrics. We identify brand lift and advertising recall. We not only find the best influencers to your brand, but we also make sure that the end result is authentic. Our team is like your personal entourage. They handle all details from start to finish.

Dataminr's AI platform detects and sends alerts to global teams as they occur. You can quickly identify critical information, respond with confidence, manage crises better across your enterprise, and then you can know the most important information first.

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected.

Unified Social Media Marketing Platform. You can drive growth by understanding your audience and creating content they love. We have the right solution for you, no matter what your problem may be. Socialbakers makes it easy for you to create and implement the perfect social media marketing strategy. This includes everything from content planning, audience analytics, budgeting, and budgeting. Multichannel data can help you understand your audience personas, from social media to web. Our AI analyzes your first party data and organizes it into personas in a single click. Reduce the time and cost of audience research. Instead of spending money on static surveys, base your research on digital data. Socialbakers AI uncovers the interests and content preferences of your audience so that you can tailor your campaign strategy perfectly every time.

Welcome to the Future of Customer Experience! We offer a technology platform that will help you win, keep and delight your customers. To improve your customer experience, we use AI, analytics, big-data, and automation. Use ORM services for social networking listening to engage your audience instantly and get instant insights. Smart AI technology allows you to manage your online persona on any social media channel. All your digital needs can be met in one place. Our digital command center allows you to see what your customers are talking about. You can nurture leads, monitor campaigns, and enjoy an unparalleled brand immersion experience. Smart bots allow you to communicate with consumers quickly and build a stronger relationship with them. This AI-driven tool can help you in precision marketing and in building a stronger relationship.

Monitor everything you do on social media, digitally and in traditional media to get a better understanding of customer perceptions and measure your visibility. Monitor top publications, pages, and influencers to get the insights you need. Even if your brand isn't mentioned, you can identify opportunities and challenges. You can determine if your marketing actions are producing the desired result. You can measure how many likes you got on which platforms, what content, and get answers that will help you decide whether to continue with a campaign. This service unites Knewin's monitoring platform with highly skilled professionals to assist our clients in their journey of studying news, monitoring and gaining insight. Knewin Monitoring offers a platform that allows for complete autonomy in the review or direction of specific issues.

Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.