Bitsgap Reviews

Summary: A very reliable system giving us a way to earn honest money. I currently have 20 bots. I was looking everywhere if there is a way to export all the numbers in the dashboard into Excel so I could manipulate the data quickly. Unfortunately, I couldn't find it. Would you mind building the export into Excel feature?

Positive: Automation relieves the manual side of human emotions.
I like the fact that a machine is trading for me 24/7.
The dashboard features are very useful. Thank you.

Negative: Lack of quick video guides per feature. I wish you could prepare a video bank of what customers see on the dashboard.

Summary: I would say out of the two bots Bitsgap have, the futures bot is the best one to make the most profits, but also you run the risk of losing all your money. To avoid losing money make sure you have enough money to cover your trading positions, for when the price of the coin you are trading with goes down in price.

Positive: Over the last 1 to 2 years the Bitsgap bot has been extremely profitable for me.

I personally think the future's bot is better than the original one they have.

Negative: It takes a long time to learn the ins and outs of the bot and you need to be careful in what you are doing because you could easily loss money.

My advice would be to read and learn as much as you can about the bot before you start using it.

Summary: Easy to understand and to connect api.
The price is very good and we don't pay fees.
The user interface is full of transactions we have done.

Positive: I am always suspicious with bot, and I tried it for one month. I am a beginner in trading bot and I wanted something easy to use. I have seen many bot but when I see the dashboard, I understand nothing. It's the first thing I have appreciated with bitsgap: it's simple even for a newbie.

Negative: It's not translated in my language and maybe sometimes it's take times to see API connected to our exchanges.

Summary: SBOT is working well, only be aware of the trading pair.

Positive: SBOT: The bot is working very well
DCA BOT can be very good. Just make settings more simple for everyone.

Negative: DCA BOT settings are too professional, maybe default settings can help beginners.
TRADING PAIR users need how to choose trading pair guidance

Summary: I love this platform despite the cons but I think it has a potential to implement those and destroy the market, I believe the pros are bigger than the cons, still tho I think the cons should be taken to consideration because one or two of them could be a deal breaker for some, Overall I think it's worth a try and I believe many would like this product as much as I do.

Positive: - I love the UI and how easy and user friendly it is, you can get used to it easily, you can find every detail you want in the same page, you don't need to navigate to another page to see some other details, this is the biggest pro for me
- I can see the chart and all current and past trades in front of me
- Customer support are friendly and helpful
- Decent documentation
- Shows potential profit after base and order sale in numbers upon setting up the bot
- I can see my balances at the same page which allows me to track my portfolio
- It shows me detailed stats of my bots like profit percentage per day, how long this bot has been running, how many trades it has taken
- I love that they give you paper trading (with virtual money) during the free trial so that users can actually try it themselves and be able to decide if they want this, I think this is a sign of confidence of their quality of work :D and it's a big pro for me, tho it might be a little short, 7 days to be able to set up new bots, still you got 30 days that your bots will be running, thats still a pro.

Negative: - setting up DCA bot needs more features, such as showing max price deviation percentage, setting up percentage of my crypto for trade size instead of fixed price, multiple crypto bot instead of bots for just one pair
- as soon as the bot sells the previous position it will take a new one, so after stopping a bot you have to manually sell that taken position, there is no option to stop the bot from taking new trades and just sell the current position as soon as it reaches its TP level
- No Mobile App for the platform to at least track my bots if I was not around my laptop
- No marketplace for other bots that I can copy or have some ideas from

Summary: They listen to their users and from what I experience they try to improve their product. It's easy to use and pretty much it does what I'm paying for.

Positive: Fast support. The design is simple so you see all the info fast and without confusion. I didn't experience any bugs while using Bitsgap. Since I use their service they released new bots and adjusted the pricing. Pretty much it looks like they care to provide the best experience for the users by releasing new features and improving their product.

Negative: I don't think there is something I don't like about Bitsgap but they don't have an app for the phone yet. I think thats what I'm missing and the reason I didn't give 5*

Summary: Easy to understand and all already preconfigured. You can learn to use it in few minutes. It works well but you pay for simplicity with very low earnings.

Positive: Really easy to use. I found all preconfigured, so there's no need to spend a lot of time on working on it. There's an high level of automation.

Negative: Few features.
Very limited configurations.
Low earnings.

Summary: Our team was evaluating a couple of crypto trading bots and found this one to rank among the top 3 in terms of unreliability. The initial impression was good due to their nice UI. However, once you are all setup and going, the bots just fail you utterly. When it was meant to buy, it did not. Anyway, I hope they will improve in due time.

Positive: - nice User Interface
- good feature set and offers a suite of trading strategies
- the customer service is pretty responsive as well

Negative: - very unreliable bots that often does not place trades when they ought to

Summary: Guys. This is going to be the most clear review ever. Google and see if you can find anyone anywhere that can explain the grid configuration needed to make a profit. You won't. I have actually asked on multiple social media platforms and bitsgap.com. no answer.

I have set up bots as low as 400 and high as 5k. Using Binance it seems the .40-.49 grid is most profitable in backtesting but when you run the bot believe me you won't make a dime.

Yes you will see profits but on your exchange you will be exactly where you started or a few dollars lower.

The problem is the exchange fees. This bot can do 30-100 trades in an hour. I have yet to see a setting that made it work best.

Sometimes the bot misses selling a coin when you have a stop loss. This happened several times.

Sometimes the bot get hung up and buys and sells over and over to start the bot.
Even if you in a coin that is doing great the bot can go out of range EVEN IF YOU HAVE TRAILING UP ENABLED. END RESULT you did not capture any money until it comes back down.

I will be honest. I do not think this bot makes money.

Positive: Multiple exchanges, excellent for day trading. Vibrant display. See balances on all your products. Arbitrage.

Negative: Not clear on grid steps or min amount required for profiting.

Summary: Good except no trailing option.
The ease of use of the interface is very good and its not hard to navigate around the website.

Positive: The ease of use of the interface is very good and its not hard to navigate around the website. Thanks.

Negative: The trailing down option is needed back ASAP.

Summary: In their October 1st email Bitsgap urged users to move from a trial to paid account, in order to be grandfathered in at that price before a roughly 30% price increase.

I cut my trial short and went for the most expensive plan. I also took their option to pay in crypto to make sure they would not have to pay any fees to a credit card processing company.

Their October 1st email literally states "If you have an ACTIVE PLAN, the monthly fee will remain the same for as long as you PROLONG it."

(1) I moved from a free plan to the PRO PLAN.
(2) My dashboard shows as ACTIVE.
(3) I have a week left on my current ACTIVE PLAN.
(4) The fact that the email mentions PROLONG indicates that an automatically recurring subscription is not required.

The price for me to extend/prolong it does NOT show the old price they promised, but only the new 30% higher price.

I have confirmation from their staff from days after my purchase that payment went through well and that I'm on the PRO plan, so that all is in order.

I have not received any reply to two tickets about the different price. Finally with a week left they started responding to my third ticket, try to put the blame on me for (1) paying in crypto, (2) not having a credit card based subscription!

Nowhere in their email, nor on the sales pages was there any mention that was a requirement.

They tried to make me as a paying customer feel to blame for their unethical behavior, even claiming everyone was fully informed!

I have since sent them all of the evidence, after which they have admitted "they could have communicated it better and would improve their communication in the future" (paraphrased).

In other words, they have admitted, with a burden of my proof in printouts and screenshots that they are not honoring their marketing promises.

They have sold me (and others) on a fake promise that they did not intend to keep.

There is no incentive at all to stay at a higher plan than needed because they simple do not reward or respect their customers.

I will also not subscribe to a long term plan to "get a discount". I am not in the habit of rewarding companies that have poor communication and use illegal business practices.

I came in with high hopes of BitsGap, but the lack of support on tickets that have been open now for weeks about problems with their interface and their impolite, unprofessional behavior towards their customers has forever turned me away from this company.

If a company cannot even honor their marketing promises, cannot even support a pro plan that we purchase, or make a genuine effort to right their own wrongs, then I have ZERO trust left in them.

What to expect next? To see a "bug" use funds in our accounts to do some trading on their behalf "by mistake"?

I have been in contact with my business partners in Talinn and will be filing an official complaint and file with relevant authorities for false advertising, fraudulent claims and illegal business practices.

I am providing them with my full communications, screenshots and screen recordings.

I have seldom been so disappointed by a company in the Bitcoin industry.

Positive: - Easy to use as it connects to exchanges via an API.
- Intuitive as they use familiar Tradingview charts.

Negative: - Buggy and knowing how much one is in profit or loss is often impossible due to incorrect analytics.
- Unresponsive support.
- Uses dishonest marketing practices to trick people into more expensive plans while not honoring their promises.

Summary: Avoid or use at your own risk.

There are plenty of free built-in exchange bots so I would stick to these!

Positive: I had a horrible experience dealing with this so-called company.

Their system is filled with bugs. I had over 20- issues where the robots will fall out of their range and fail to cancel the orders. In other instances, I simply couldn't start the robot due to what they said was "high velocity". I lost a substantial amount of money where these robots will try to buy and sell the original amount in order to start the robot.

I reported these issues to their support and they sounded very friendly until I decided to cancel and requested a refund. At this stage, they started stoving the time by referencing other departments in their huge organization. Later they decided that they are not aware of the issues that I had and requested that I send them a detailed description of what went wrong. Naturally, I said that I wouldn't be wasting my time and if I am forced to do so I will make sure to warn other users against this scam.

Negative: Plenty. Filled with bugs. Shady business model. Useless support.