
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Vehicle Acquisition Network (VAN) is private-party vehicle acquisition software for franchise and independent auto dealerships. It helps dealers buy used cars directly from consumers in their local market, alongside trade-ins and instead of paying up at auction.
VAN pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, filters out dealer and scam listings and Do-Not-Call numbers, and adds VIN decoding and market valuation to each vehicle. Buyers call, text, and email sellers from inside VAN, and every conversation stays attached to the car it is about. On VAN Accelerate™, outreach and follow-up run automatically, KBB ICO leads get a text back within minutes, and AccuTrade leads get an automatic response.
For dealers without a buyer on staff, VAN Managed Buyer™ supplies a full-time buyer who is hired, trained, and managed by VAN. The dealership still makes the final buy decision and signs the check. Every plan includes an Acquisition Coach™, and VAN works with vAuto, VINCUE, CARFAX, AutoCheck, and most dealer CRMs.
VAN was founded in 2013 and serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949.
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Newhotel Cloud Spa
The system offers a user-friendly and adaptable platform for configuring various resources such as treatment rooms, services, products, therapists, schedules, and reservation time slots. Designed specifically for SPAs, health clubs, and thermal baths, the Cloud Management module enhances operational efficiency with its ease of use and flexibility. Users can customize rooms, resources, and services according to their preferences, and manage extras and equipment rentals seamlessly. Additionally, it features inventory control for rentable extras, effective sales team management, and options for clients to specify their preferences. The interactive visual reservation planner allows for daily and monthly planning, ensuring optimal occupancy for rooms, halls, and services. Comprehensive invoicing, reporting, and statistical analysis capabilities are included, along with integration options for Cloud PMS, making it a complete solution for business management in the wellness industry. Overall, this system empowers businesses to streamline their operations while catering to their clients' needs effectively.
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MotorLot
Keep your online sales platform accessible around the clock, as after-hours shoppers are eager to engage with you. Nighttime customers, including those with unconventional work hours, are also in the market for vehicles. The likelihood of a lead progressing through the sales funnel significantly increases—by 21 times—when contacted within five minutes of submission, compared to waiting thirty minutes (InsideSales). It's important to note that potential buyers often explore multiple dealerships, and 50% of leads choose the vendor that responds first (Podium). We facilitate the scheduling of appointments and test drives, seamlessly coordinating with your sales team. MotorLot's dedicated human representatives handle all inquiries without relying on scripts, allowing us to tailor interactions specifically for your dealership's needs. While some leads may not be fruitful, we enable you to concentrate on buying and selling cars by providing you with only the most promising leads. These qualified leads can be directly integrated into your CRM or communicated to you via messaging or email. Additionally, if your response time is slow, Facebook may lower the visibility of your listings, resulting in fewer leads and ultimately reduced sales opportunities. Timely engagement is key to maintaining your competitive edge in the market.
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