Amio Description

Amio enables the creation of AI-driven chatbots for online stores that can handle up to 95% of customer inquiries automatically.

The chatbot developed by Amio is capable of addressing a wide range of after-sales questions and can also assist customers during their purchasing journey by suggesting suitable products. By identifying shoppers who require assistance and initiating conversations with them, your e-commerce platform can boost conversion rates by more than 20%.

Furthermore, Amio leverages your product feeds to ensure you remain informed about inventory levels, pricing changes, and the introduction of new items.

Integrating Amio into your online shop is straightforward and quick, involving just a few simple steps:
1. Provide AI training by uploading product feeds and relevant information about your e-store.
2. Customize responses for common inquiries such as order status or complaints.
3. Link the system to your helpdesk, enabling customers to reach out to live support agents when needed.
4. Deploy the chatbot through Google Tag Manager (GTM) or JavaScript, making the process seamless and efficient.

With these steps, you can enhance customer satisfaction and streamline your operations effectively.

Pricing

Free Trial:
Yes

Integrations

API:
Yes, Amio has an API

Reviews

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Company Details

Company:
Amio
Year Founded:
2017
Headquarters:
Czech Republic
Website:
amio.io
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Media

Amio Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Live Rep (24/7)
Online Support

Amio Features and Options

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing Software

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Amio User Reviews

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