Squaretalk is a powerful contact center solution that transforms how modern sales teams connect with prospects and customers, convert sales opportunities, and grow their operations. It offers AI Voice Agents, omnichannel communication (including voice, WhatsApp messaging, SMS, and email), powerful call-handling features, and affordable scalability without additional complexity or costs.
Squaretalk combines powerful communication tools with intelligent automation to help teams work more efficiently and deliver better customer experiences. Advanced call handling, automated transcripts, and sentiment analysis provide greater visibility into every conversation. The built-in contact management system keeps interactions organized and ensures no lead falls through the cracks. Flexible workflows can be customized to match specific operational needs, while advanced reporting tools offer actionable insights into team performance and business outcomes. Internal chat streamlines collaboration through instant communication, simplified mentoring, efficient escalations, and the consolidation of internal and external conversations within a single platform. Backed by enterprise-grade security, Squaretalk ensures that customer data remains protected and compliant.
With local numbers in over 150 popular and niche destinations, we enable businesses of all sizes to establish and maintain a local presence, build trust, support their global expansion, and shorten sales cycles.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.
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Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.
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FonadaLabs
FonadaLabs is an enterprise voice AI infrastructure platform designed to help businesses build, deploy, and scale voice agents using Indian telephony systems and localized AI technologies. The platform delivers a complete voice-to-voice pipeline through APIs and WebSocket integrations, enabling organizations to create real-time conversational AI experiences with low latency and high reliability. FonadaLabs includes integrated services such as Indian telephony hosting, AI-powered noise cancellation, automatic speech recognition in 23 Indian languages, specialized voice agent language models, and natural text-to-speech generation. The solution is optimized for telephony environments and supports advanced features such as intelligent turn detection, tool calling, webhook integrations, and custom vocabulary support. Businesses can obtain Indian phone numbers, manage enterprise-grade call routing, and deploy scalable voice agents with infrastructure designed for high availability and production workloads. FonadaLabs’ voice models are specifically optimized for Indian accents, dialects, and conversational use cases, helping organizations improve customer interactions and automation quality. The platform also emphasizes data sovereignty by ensuring all data processing occurs within India to support regulatory compliance and enterprise security requirements. With capabilities supporting over 10,000 concurrent voice agents and end-to-end latency under one second, FonadaLabs enables businesses to create responsive and scalable AI-driven voice applications. By combining multilingual voice AI, enterprise telephony infrastructure, and low-latency streaming APIs, FonadaLabs helps organizations modernize customer engagement and voice automation across the Indian market.
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Virtualive
Virtual events platform that allows organizations to host exhibitions, conferences and trade shows either fully virtualized or hybrid format. Our platform support multi languages like English, Chinese, Korean, Bahasa Malaysia, Vietnamese, Thai & More.
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