Salesforce Agentforce Integrations

Gearset is a full‑featured Salesforce DevOps solution built for the enterprise, giving teams the tools to adopt best practices across every stage of the DevOps lifecycle. From metadata and CPQ deployments to CI/CD, testing, code analysis, sandbox seeding, backups, archiving, and observability, Gearset gives teams unmatched insight and control over their Salesforce workflows. Over 3,000 organizations — including names like McKesson and IBM — rely on Gearset to deliver with security and scale in mind. With advanced governance, detailed audit trails, SOX/ISO/HIPAA support, multi‑team pipelines, integrated security checks, and adherence to ISO 27001, SOC 2, GDPR, CCPA/CPRA, and HIPAA, Gearset combines enterprise‑ready compliance with rapid onboarding and an intuitive interface — all in one platform. Leading firms in finance, healthcare, and tech trust Gearset to power their DevOps initiatives without adding complexity.

Propel is a modern, AI-powered cloud platform built for how manufacturers work today. It unifies Product Lifecycle Management (PLM), Quality Management System (QMS), and Product Information Management (PIM) into one intelligent system, giving teams a connected, always-accurate view of their products. With AI embedded across the platform through Propel One, manufacturers can automate routine work, surface insights faster, and make better decisions with confidence. AI continuously learns from product data to proactively flag risks, highlight trends, and guide next best actions across teams. Instead of relying on spreadsheets, siloed tools, and manual handoffs, teams manage product data, changes, and quality processes in a single governed environment with full traceability. Propel creates a true digital product record that spans design, development, manufacturing, commercialization, and continuous improvement. Built-in workflows standardize change management, streamline quality events, and support compliance without slowing teams down. Trusted by medical device, high tech, and industrial manufacturers, Propel helps organizations reduce errors, shorten cycle times, and improve collaboration across engineering, quality, operations, supply chain, and product teams. The result is faster launches, higher product quality, and a more resilient foundation for growth as products and processes become more complex. Propel has been recognized by Deloitte as a fast-growing technology company and named to the Inc. 5000 list of fastest-growing private companies, reflecting strong customer adoption and momentum helping manufacturers modernize how they build, manage, and deliver products. Designed to scale with growing products, teams, and regulatory demands.

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

Salesforce Marketing Cloud Account Engagement, previously known as Pardot, stands out as the preferred solution for enhancing B2B marketing automation, eliminating the necessity for intricate IT or development support. This platform is tailored to empower users in generating high-quality leads and ensuring a steady flow of opportunities, ultimately enhancing profitability. Its comprehensive interface is packed with features such as Analytics, ROI Tracking, Campaign Segmentation, Channel Management, Drip Campaigns, Landing Pages, Web Forms, Lead Management, Nurturing and Scoring, Multivariate Testing, Search and Social Marketing, as well as Website Visitor Tracking. By employing this tool, businesses can forge enduring relationships with customers through scalable and personalized outreach while fostering alignment with sales and customer service teams. Users can create dynamic, customized emails and landing pages with mere clicks instead of coding, streamlining the process significantly. Additionally, sales representatives gain complete transparency into prospect engagement, facilitating an effortless transfer of leads to maximize conversion rates.

Engage with individual customers by utilizing a multitude of features designed to help you craft personalized and relevant content, spanning from basic email marketing capabilities to advanced cross-channel campaign tools. Integrate data from various sources and devices to achieve a comprehensive understanding of your customers. Capture and utilize first-, second-, and third-party data to gain insights into your customer base, thereby promoting growth by targeting new audience segments. Utilize data alongside AI technologies, such as Einstein, to manage every interaction effectively. Tune into customer intent, interpret their needs, and provide personalized communications that foster trust. Establish two-way, real-time engagement that extends from initial awareness to customer advocacy. Furthermore, dynamically present the next best action for each individual on a large scale, ensuring that interactions are relevant and timely. Finally, assess the overall effectiveness of your marketing across all digital channels and devices by leveraging AI and a unique collaboration with Google Analytics 360 to optimize your strategies continuously.

CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance. - User-Centric Configuration: Develop strategies, workflows, and rules independently of IT. - Complete Oversight: Instantly understand the status of each customer. - Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy. - Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates. - Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises. Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.

Enhance your customer service experience with Salesforce Service Cloud, the premier and most comprehensive application for customer support worldwide. This platform equips businesses with an extensive array of features that facilitate assistance to clients across their preferred communication channels, including phone, email, chat, and SMS. Some of its standout capabilities encompass a lightning console, efficient case management, omni-channel routing, telephony integration, video chat options, and social media customer service, among others. With such powerful tools at your disposal, you can ensure that your customers receive the personalized care they deserve, no matter where they are.

LaunchBrightly is an innovative platform that automates the process of generating and updating product screenshots for help centers and support materials. By automatically capturing screenshots whenever product updates are made, LaunchBrightly ensures that all visual content is always up-to-date, reflecting the latest features and changes. The platform offers pixel-perfect images that align with your brand’s style, removing the manual effort of frequently updating screenshots. With this solution, support teams can focus on other important tasks, knowing that their visual assets are consistently accurate. LaunchBrightly’s automation helps prevent customer dissatisfaction caused by outdated support images, improving the overall user experience. It is an ideal tool for businesses looking to streamline their help center maintenance while ensuring their support content is always in sync with product updates.

Salesforce Net Zero Cloud is a comprehensive sustainability software solution designed to assist organizations in overseeing their environmental, social, and governance (ESG) initiatives while generating disclosure reports that comply with various regulations and frameworks. Leveraging the power of the leading AI CRM, it seamlessly integrates ESG data across all facets of your business, encompassing suppliers, partners, and the entire value chain, while employing Agentforce to automate reporting processes. By implementing automated ESG reporting, companies can effectively minimize financial and compliance risks, all while identifying avenues to boost revenue, enhance savings, and amplify their social and environmental impact. The platform centralizes all sustainability data, enabling connections with other applications, systems, and suppliers to optimize returns. Users have access to report builders tailored to specific frameworks such as CSRD, SASB, GRI, and CDP, with additional options anticipated as organizational needs evolve. Moreover, the capability to generate reports in Microsoft Word through a Microsoft 365 plug-in enriches user experience with a streamlined interface, facilitating collaboration, simplifying navigation, and supporting rich text formatting, thereby enhancing overall productivity and teamwork. This innovative approach ensures that companies not only track their sustainability efforts but also effectively communicate their progress to stakeholders.

SalesWings transforms the way revenue teams understand and engage with their buyers by turning behavioral data into actionable intelligence. Built for modern sales, marketing, and agentic teams, the platform identifies buyer intent, prioritizes leads, and enhances sales execution through real-time scoring, alerts, and AI insights. Integrated natively with Salesforce, Marketing Cloud, Braze, and Agentforce, SalesWings eliminates data silos and unites customer insights under one intelligent view. Its Lead and Account Scoring Engine leverages first-party intent signals and firmographic data to rank prospects and highlight opportunities most likely to convert. The AI Sales Copilot assists reps by surfacing buying triggers, recommending talk tracks, and automating follow-ups. For marketers, it provides deep campaign analytics, helping teams optimize content and timing to drive engagement. The platform also empowers digital agents and bots with human-like buyer understanding, enhancing automation accuracy. From lead generation to account expansion, SalesWings ensures every interaction is timely, relevant, and revenue-focused.

Agentforce Vibes presents vibe coding, an innovative AI-driven method that empowers developers to transform natural language directives into fully functional Salesforce applications that meet enterprise-level security, governance, and infrastructure requirements. In contrast to more basic vibe coding solutions that are primarily focused on prototyping, Agentforce Vibes encompasses the entire development lifecycle, including ideation, construction, testing, deployment, and observability, while seamlessly integrating with Salesforce's foundational platform and trust frameworks. Acting as an AI-enhanced integrated development environment (IDE) compatible with VS Code or similar environments, it comprehends your Salesforce schema and metadata, facilitating capabilities such as agentic code generation for multiple languages (Apex, HTML, CSS, JavaScript), intelligent enforcement of rules, creation of test cases, debugging, rollbacks, and natural language-driven DevOps. Furthermore, it accommodates various language models, is expandable through the Model Context Protocol (MCP) featuring over 20 integrated tools, and promotes the reuse of pre-existing code, making it a versatile solution for developers. This comprehensive approach not only streamlines development processes but also enhances productivity by reducing the time and effort required to build robust applications.

Enhance your spending efficiency and boost customer interaction through consolidated performance metrics, streamlined reporting, and intelligent AI-driven insights designed for cost reduction. Establish a dynamic analysis framework that generates fresh insights by utilizing a comprehensive library with over 170 connectors, allowing seamless data intake from leading advertising, commerce, CRM, and database providers. Your IT department will experience increased productivity thanks to the continuous maintenance of these connectors and straightforward installation, enabling you to input your credentials and begin integrating your cross-channel marketing performance in a matter of minutes. While reporting and dashboards provide an overview of overall performance, actionable insights are equally crucial for strategic decision-making. With Einstein, you can focus on specific KPIs that require enhancement and develop a constant stream of AI-derived insights. This capability empowers you to address overarching inquiries, such as strategies for decreasing expenses by minimizing your CPM, or conducting a deeper analysis to identify which creative elements produced the most significant outlier effects in your latest campaign. By evaluating all your data, Einstein prioritizes insights based on their potential to drive engagement, ensuring you make informed choices to optimize your marketing efforts effectively.

Enhance each customer's journey by leveraging AI and instantaneous data to maximize conversions while minimizing expenses. Consider every client as a unique individual and boost the return on investment for your marketing initiatives through our advanced personalization technology. Utilize machine learning and AI to forge tailored experiences, customizing everything from website interfaces to mobile app interactions, product suggestions, and more. Personalize every aspect of the customer journey to achieve specific key performance indicators, whether that involves attracting new clients or fostering customer loyalty, by combining real-time user actions with historical insights. Elevate webpage personalization through machine learning, enhancing calls to action such as banners or pop-ups. Furthermore, you can target and experiment at the pace of your customers' browsing habits, with personalization choices executed in mere milliseconds. Harness AI to analyze current intent data alongside previous business interactions to uncover customer preferences, interests, and affinities, ensuring that each engagement resonates with the individual. This strategic approach not only enhances customer satisfaction but also drives meaningful interactions that can significantly impact overall business performance.

If you can envision it, the pioneering generative AI for CRM is ready to bring your ideas to life. Prepare yourself, as Einstein GPT has made its debut in the conversation. Customize every interaction with your customers using AI-driven emails, dialogues, and proposals that leverage your up-to-the-minute data. Enhance efficiency with actionable insights spanning sales, services, marketing, and commerce integrated seamlessly into your daily workflow. Easily craft innovative experiences with user-friendly low-code tools that allow you to generate tailored predictions and suggestions without the need for a data scientist. Assist sales representatives throughout the entire journey from initial interest to closing the deal, provide accurate forecasts using real-time information, and speed up the closing process with conversational intelligence. Offer individualized experiences and optimize your time management by incorporating AI directly within your CRM. With Service GPT, you have all the tools necessary to expand rapidly and generate immediate value. Enhance customer engagement, nurture relationships, and increase revenue through real-time insights; orchestrate smart journeys and deliver timely suggestions to maximize effectiveness. By leveraging these capabilities, you can ensure that your business stays ahead of the competition.

The Life Sciences Cloud by Salesforce is an all-encompassing platform aimed at aiding pharmaceutical, biotech, and MedTech firms at every stage of the product lifecycle, from the initial clinical trials to the final commercialization phase. By leveraging AI-driven tools and insightful data, it enhances patient engagement, accelerates medical inquiry responses, optimizes clinical trial management, and boosts sales and marketing initiatives. The platform's features, including intelligent healthcare professional engagement, tailored patient services, and predictive analytics, enable organizations to create customized experiences, improve patient outcomes, and efficiently navigate complex regulatory environments. Additionally, its seamless integration with other Salesforce offerings and external tools ensures a comprehensive perspective of the healthcare landscape. This holistic approach facilitates collaboration and innovation among stakeholders within the healthcare industry.

Aurascape is a cutting-edge security platform tailored for the AI era, empowering businesses to innovate securely amidst the rapid advancements of artificial intelligence. It offers an all-encompassing view of interactions between AI applications, effectively protecting against potential data breaches and threats driven by AI technologies. Among its standout features are the ability to oversee AI activity across a wide range of applications, safeguarding sensitive information to meet compliance standards, defending against zero-day vulnerabilities, enabling the secure implementation of AI copilots, establishing guardrails for coding assistants, and streamlining AI security workflows through automation. The core mission of Aurascape is to foster a confident adoption of AI tools within organizations while ensuring strong security protocols are in place. As AI applications evolve, their interactions become increasingly dynamic, real-time, and autonomous, necessitating robust protective measures. By preempting emerging threats, safeguarding data with exceptional accuracy, and enhancing team productivity, Aurascape also monitors unauthorized app usage, identifies risky authentication practices, and curtails unsafe data sharing. This comprehensive security approach not only mitigates risks but also empowers organizations to fully leverage the potential of AI technologies.

AgentExchange is a dynamic marketplace built into Salesforce, offering a variety of AI-powered agentic solutions for businesses looking to enhance their workflows with intelligent automation. The platform provides a range of ready-to-use actions, templates, and pre-built solutions that can be deployed quickly to meet specific business needs. With contributions from over 200 Salesforce partners, AgentExchange offers a wide selection of tailored solutions across industries, helping businesses save time and reduce costs by seamlessly integrating AI agents into their Salesforce platform. Users can easily browse the marketplace to find the right solutions for their product, industry, or use case, all within their workflow. This intuitive environment facilitates collaboration between partners, businesses, and Salesforce’s Agentforce, making it easier to implement AI-driven processes for enhanced operational efficiency.

DDS is a cloud-centric platform for "data delivery," tailored for manufacturers and distributors within the industrial supply chain, facilitating the automated collection, enhancement, standardization, and distribution of product information on a large scale. It interfaces with thousands of manufacturers to gather comprehensive, approved product data, which includes specifications, images, and documentation, and employs AI-driven enrichment and catalog standardization to ready the data for smooth dissemination across various systems such as ERP, PIM, ecommerce, or custom platforms. Additionally, DDS provides automated exports (which can be unlimited, scheduled, or on-demand) to over 450 distributor endpoints and supports various system formats, allowing distributors to accelerate SKU publication (setting an industry benchmark for speed to market), enhance online conversion rates, and cut down manual data management expenses by 60-80%. In contrast to conventional product information management (PIM) solutions that prioritize internal data governance, DDS places a strong emphasis on effective delivery and syndication. This unique focus on streamlined operations helps businesses remain competitive in a rapidly evolving marketplace.