Admin24 Description

Service desk to automate the receipt of client requests. The service allows you accept applications via multiple channels, including mail, website CRM systems, instant messengers, social networks and API. You can configure the routing of requests and assign SLAs.

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Pricing

Pricing Starts At:
$30
Free Trial:
Yes

Integrations

API:
Yes, Admin24 has an API
View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Admin24
Year Founded:
2021
Headquarters:
Uzbekistan
Website:
admin24.uz/
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Media

Play Video Workflow Analytics Messengers Settings Knowledge base Items
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Product Details

Platforms
Web-Based
Windows
Mac
Linux
On-Premises
Types of Training
Training Docs
Training Videos
Customer Support
Online Support

Admin24 Features and Options

Service Desk Software

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Admin24 User Reviews

Write a Review
  • Name: Alexey L.
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Help desk system for effective communication

    Date: Jun 10 2024

    Summary: Excellent solution for your money. Updates come out frequently, I hope all the bugs will be fixed soon.

    Positive: Integration with Telegram and Bitrix24.
    Visual and complete analytics.
    Quick system installation and easy configuration.

    Negative: There are some integrations missing: telephony, viber. But there is an API.
    No mobile app.

    Read More...
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