Average Ratings 1 Rating

Total
ease
features
design
support
Read all reviews

Average Ratings 15 Ratings

Total
ease
features
design
support
Read all reviews

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Telegram
WhatsApp
BMC Helix CMDB
Bitrix24
Botpress
Bottomline Secure Payments
GraphQL
Mailchimp
Mattermost
Microsoft Outlook
Nagios Core
Nagios XI
OpenAI
OpenText ZENworks Service Desk
Paessler PRTG Enterprise Monitor
Paessler PRTG Hosted Monitor
Slack
VK
WhatsAPI
ZENworks Asset Management

Integrations

Telegram
WhatsApp
BMC Helix CMDB
Bitrix24
Botpress
Bottomline Secure Payments
GraphQL
Mailchimp
Mattermost
Microsoft Outlook
Nagios Core
Nagios XI
OpenAI
OpenText ZENworks Service Desk
Paessler PRTG Enterprise Monitor
Paessler PRTG Hosted Monitor
Slack
VK
WhatsAPI
ZENworks Asset Management

Pricing Details

$30
Free Trial
Free Version

Pricing Details

$5000 one-time payment
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Admin24

Founded

2021

Country

Uzbekistan

Website

admin24.uz/

Vendor Details

Company Name

mIT solutions

Founded

1999

Country

Germany

Website

www.echolon.de

Product Features

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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