Best Activate Alternatives in 2026
Find the top alternatives to Activate currently available. Compare ratings, reviews, pricing, and features of Activate alternatives in 2026. Slashdot lists the best Activate alternatives on the market that offer competing products that are similar to Activate. Sort through Activate alternatives below to make the best choice for your needs
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ManageEngine ADManager Plus
ManageEngine
587 RatingsADManager Plus is an effortless and user-friendly solution for managing and reporting on Windows Active Directory (AD), designed to assist both AD administrators and help desk staff with their daily operations. Featuring a centralized and user-friendly web interface, this software addresses a range of intricate tasks, including the bulk management of user accounts and various AD objects, delegation of role-based access to help desk personnel, and the generation of a comprehensive array of AD reports, many of which are critical for compliance audit purposes. Additionally, this Active Directory tool provides mobile applications that enable AD administrators and technicians to carry out essential user management functions from their smartphones or tablets while on the go. It simplifies the process of creating multiple users and groups in Office 365, managing licenses, establishing Exchange mailboxes, migrating existing mailboxes, setting storage limits, and adding proxy addresses, thereby enhancing overall efficiency. With its robust features, ADManager Plus stands out as a vital asset for organizations aiming to streamline their AD management processes. -
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Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.
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Microsoft Entra ID
Microsoft
4 RatingsMicrosoft Entra ID, previously known as Azure Active Directory, serves as a robust cloud-based identity and access management solution that integrates essential directory services, application access control, and sophisticated identity protection measures. Enhance your organization's security with this cloud identity solution, which effectively links employees, clients, and partners to their applications, devices, and valuable data. Utilize robust authentication methods and risk-adjusted access policies to secure resource access without sacrificing user experience. Ensure a quick and straightforward sign-in process throughout your multicloud infrastructure to boost user productivity, minimize password management time, and enhance overall efficiency. Centralize the management of all identities and access to applications, whether they reside in the cloud or on-premises, to gain better visibility and control over your organization’s resources. This comprehensive approach not only protects sensitive information but also fosters a seamless and efficient working environment for all users. -
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SecurEnds
SecurEnds
SecurEnds cloud software allows the world's most innovative companies to automate: User access reviews, Access certifications, entitlement audits, access requests, and identity analytics. Use the SecurEnds connectors and files to load employee data from a Human Resources Management System (e.g. ADP, Workday. Ultipro. Paycom). To pull identities across enterprise applications (e.g. Active Directory, Salesforce. Oracle, and databases (e.g. SQL Server, MySQL and PostreSQL) and cloud applications (e.g. AWS, Azure and Jira), you can use flex connectors and built-in connectors. As often as necessary, you can perform user access reviews by role and attribute. To track any changes since last campaign, application owners can use delta campaigns. To perform access updates, application owners can send remediation tickets directly. Auditors have the ability to access dashboards and remediations. -
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Microsoft Identity Manager
Microsoft
Microsoft Identity Manager (MIM) enhances the identity and access management features established by Forefront Identity Manager and earlier technologies. It facilitates seamless integration with diverse platforms throughout the datacenter, which includes on-premises HR systems, directories, and databases. MIM complements Azure AD cloud services by ensuring that the appropriate users are present in Active Directory for on-premises applications. Subsequently, Azure AD Connect can facilitate access to these users in Azure AD for Microsoft 365 and other cloud applications. The system supports automatic provisioning of identities and groups driven by business policies and workflows. Additionally, MIM integrates information from directories with HR systems and other authoritative sources. It efficiently synchronizes identities across directories, databases, and local applications using various APIs and protocols, along with connectors provided by both Microsoft and its partners. This comprehensive approach not only streamlines identity management but also enhances security and compliance across the organization. -
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Small and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud. JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials. Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free.
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Active Roles
One Identity
Streamline your identity management and security by gaining visibility into all Entra ID (Azure AD) tenants, Microsoft 365, and Active Directory domains from one comprehensive interface. This approach allows for the implementation of fine-tuned privileged access for users and objects precisely when necessary through dynamic delegation across your identity framework. By automating tedious processes, you can enhance efficiency and security while expediting the management of accounts, groups, and directories. Our Microsoft solution facilitates the centralized management of all Active Directory domains, Entra ID (Azure AD), and Microsoft 365 tenants within a single dashboard. Additionally, it allows for the control of access and permissions through dynamic rules, group families, and automated policies. You can efficiently manage users, groups, roles, contacts, Microsoft 365 licenses, and other objects using customizable scripts and configurable workflows. Furthermore, the integration of Active Roles with AWS Directory Service supports a zero-trust least privilege model, ensuring secure access delegation and synchronized user data from on-premises environments. This comprehensive management system not only simplifies operations but also enhances your overall security posture. -
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PowerSyncPro
PowerSyncPro
PowerSyncPro serves as a powerful tool for directory synchronization and workstation migration, aiding IT teams in the synchronization, migration, and management of identity data across various directory services, such as on-premises Active Directory, Azure Active Directory (Entra ID), and hybrid setups, all while requiring minimal scripting or manual effort. Its DirSync feature ensures users, groups, and contacts can be synced effortlessly between directories, facilitating bi-directional password synchronization, SID history management, and cross-tenant operations, which is particularly beneficial during organizational changes like mergers, acquisitions, and IT upgrades, as it prevents extended downtimes and avoids complex tools. The software employs a central "metaverse" architecture to effectively import and analyze directory data, execute customizable synchronization protocols, and implement changes uniformly, streamlining the configuration process with pre-populated templates and rule-based controls that minimize errors during extensive migrations. Furthermore, this approach not only enhances operational efficiency but also empowers IT teams to maintain a cohesive identity management strategy across diverse environments. -
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IDSync
IDSync
The Active Directory to Active Directory Identity Synchronizer Software addresses issues related to password sharing, excessive privileges granted to IT personnel, and facilitates the enabling or disabling of users within a customer's Active Directory. This innovative platform allows Managed Service Providers (MSPs) to seamlessly link their on-premise Active Directory with the Active Directories of their clients, streamlining the processes of provisioning and synchronizing user credentials and metadata for technicians who require access to client networks. Through the IDSync interface, MSPs can easily pinpoint the technicians needing provisioning and specify the target Active Directories for their onboarding or offboarding. Furthermore, the software supports both individual user provisioning and bulk operations through the use of security groups, enhancing efficiency and security management across multiple systems. By implementing this solution, organizations can significantly reduce the risk of unauthorized access and improve overall administrative control. -
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Cayosoft Guardian
Cayosoft
Your Active Directory (AD) or Azure Active Directory (Azure AD) holds essential user identities that are critical for maintaining seamless business operations. The corruption of your Active Directory, whether due to harmful actions like cyberattacks and malware or errors such as accidental deletions and misconfigurations, can severely disrupt your business and lead to expensive downtime that may extend for hours, days, or even weeks. To address these challenges, Cayosoft Guardian was developed to simplify the security of hybrid Active Directory by integrating threat detection, monitoring, and recovery into one all-encompassing solution. This tool continuously observes directories and services, enabling you to identify suspicious changes and swiftly revert any unwanted modifications made to both objects and settings. It operates across on-premises AD, hybrid AD, Azure AD, Office 365, Microsoft Teams, and Exchange Online, all managed from Cayosoft Guardian’s singular, cohesive console. With this capability, businesses can enhance their resilience against potential disruptions and maintain operational continuity more effectively. -
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Atlassian Crowd
Atlassian
$10 one-time fee 1 RatingExperience the convenience of single sign-on and effortless user identity management. Effortlessly handle users across various directories such as Active Directory, LDAP, OpenLDAP, and Microsoft Azure AD, while overseeing application authentication rights from a unified interface. Simplify your users' experience by allowing them to log in with a single username and password for all necessary applications. Integrate your Atlassian suite, including Jira, Confluence, and Bitbucket, to offer a cohesive single sign-on (SSO) experience. You can map different directory combinations to one application, which is ideal for managing users outside your primary directory, while also controlling authentication permissions from the same dashboard. Begin your journey with connectors for AD, LDAP, Microsoft Azure AD, Novell eDirectory, and more, or even develop a custom connector tailored to your needs. If you find yourself unable to alter group settings in your directory, you can keep users within LDAP and manage their authentication permissions directly in Crowd, providing flexibility and control over user access. This approach ensures a streamlined experience across all user interactions with your applications. -
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Azure-AD-External-Identities
Microsoft
$0.00325 per monthAzure Active Directory External Identities, which is a component of Microsoft Entra, delivers secure digital interactions for external users such as partners, customers, citizens, and patients, while offering customizable controls. By unifying external identities and user directories within a single portal, organizations can effortlessly oversee access management. This enables both onsite and remote staff to enjoy uninterrupted access to their applications, ensuring productivity regardless of their location. Additionally, automating workflows streamlines user lifecycle management and provisioning processes. By implementing self-service identity management for external users, organizations can conserve administrative time and resources. Moreover, access to thousands of pre-integrated Software as a Service (SaaS) applications is simplified through single sign-on capabilities, allowing users to connect from any device, anywhere. This holistic approach not only enhances security but also improves the overall user experience significantly. -
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ManageEngine AD360
Zoho
$595.00 /year AD360 is an integrated identity management (IAM), solution that manages user identities, controls access to resources, enforces security, and ensures compliance. AD360 allows you to perform all your IAM tasks using a simple and easy-to-use interface. All these functions are available for Windows Active Directory, Exchange Servers and Office 365. You can choose the modules that you need and get started addressing IAM issues across hybrid, on-premises, and cloud environments with AD360. You can easily provision, modify, and deprovision mailboxes and accounts for multiple users from one console. This includes Exchange servers, Office 365, G Suite, and Office 365. To bulk provision user accounts, you can use customizable templates for user creation and import data from CSV. -
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Hire2Retire
RoboMQ
$5/month/ employee RoboMQ’s Hire2Retire is an end-to-end workforce lifecycle management platform that automates every Joiner-Mover-Leaver (JML) event, including onboarding, role or department changes, long-term leaves, and terminations. It is an Identity and Access Management (IAM) solution that bridges HR systems with IT infrastructure like Active Directory (AD), Okta Universal Directory, and Google Workspace to ensure seamless synchronization. With Hire2Retire, organizations can streamline how employee access, roles, and entitlements are managed across the entire employment journey. The platform supports integration with over 27 HR and Applicant Tracking Systems (ATS), major identity providers such as Entra ID, Active Directory, Okta, and Google Workspace. It also integrates with 10+ IT Service Management (ITSM) tools, including ServiceNow, Salesforce, SolarWinds, and FreshService. -
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Microsoft Entra Verified ID
Microsoft
Embark on your journey towards decentralized identity using Microsoft Entra Verified ID, which is available at no extra cost with any Azure Active Directory (Azure AD) subscription. This service is a managed solution for verifiable credentials grounded in open standards. By digitally validating identity information, you can facilitate reliable self-service enrollment and expedite the onboarding process. It allows for the swift verification of an individual’s credentials and status, enabling the provision of least-privilege access with assurance. Additionally, this system eliminates the need for support calls and cumbersome security questions by offering a seamless self-service option for identity verification. With a commitment to interoperability, the credentials issued are reusable and adhere to open standards. You can confidently issue and validate workplace credentials, citizenship, educational qualifications, certifications, or any other unique identity attributes within a global framework designed to enhance secure interactions among individuals, organizations, and devices. This innovative approach not only enhances security but also fosters trust in digital transactions. -
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Password Reset PRO
SysOp Tools
$598.00/one-time/ user Self-service password reset (SSPR) solutions and identity management tools are essential for managing users in Active Directory environments from 2012 to 2019, providing a secure method for remote users to reset their passwords outside the domain. These solutions are straightforward to install and are ideal for environments utilizing Office 365, OWA, VPN, Azure, and BYOD practices. With rapid deployment capabilities, they eliminate the need for databases and offer a free month of use, supporting a range of server versions from 2003 to 2019. Password Reset PRO stands out as the premier enterprise-level web-based self-service software tailored for secure external access, enabling users to efficiently change or reset their domain passwords and unlock their accounts without any IT assistance. Its installation, testing, and deployment processes are user-friendly, requiring no modifications to the domain or disruptions to users, making it an attractive option for organizations seeking to enhance their password management systems. This solution not only simplifies the user experience but also significantly reduces the workload on IT departments. -
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RapidScale Identity as a Service
RapidScale
RapidScale’s Identity as a Service (IDaaS) offers an ideal solution for organizations striving to simplify network access for their employees while maintaining robust security measures. Leveraging the capabilities of Azure Active Directory, our IDaaS platform delivers strong security features straight out of the box. Safeguard your essential data and applications, whether they reside in the cloud, are hosted, or are deployed on-premises. We provide a variety of features, including single sign-on (SSO), multi-factor authentication (MFA), and password synchronization, among others. Enhancing your login security becomes straightforward with our diverse identity service options. You can take advantage of advanced password synchronization capabilities such as user password reset and writeback, along with many additional services that enable you to manage access more precisely. Our comprehensive service portal makes it simple to oversee your IDaaS offerings alongside your other RapidScale solutions. Alternatively, if you prefer, we can handle the implementation of your IDaaS solution, ensuring a seamless experience for your organization. This flexibility allows you to focus on your core business objectives while we take care of your identity management needs. -
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CionSystems
CionSystems
More than 74% of security breaches are linked to the exploitation of privileged accounts. The shift towards remote workforce operations has introduced unprecedented security vulnerabilities and risks. The Enterprise Identity Manager serves as a ready-made solution that significantly enhances, simplifies, and secures Active Directory deployments for enterprises, eliminating the need for scripts or coding. This tool facilitates the rapid adaptation of Active Directory to accommodate vast remote workforces, featuring real-time monitoring of all modifications along with set notifications. Notably, over 90% of businesses globally utilize Active Directory. The complexity of migrating to the cloud and ensuring synchronization often leads to substantial security weaknesses. Additionally, Cloud Office 365 effectively simplifies the challenging process of managing internet user accounts, which substantially cuts down the time needed for both user provisioning and de-provisioning while offering real-time updates on all changes and significantly decreasing costs associated with unused and unmonitored licenses. As companies increasingly rely on cloud solutions, the importance of robust identity management becomes even more critical. -
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Netwrix GroupID
Netwrix
The user accounts and group in your Active Directory (formerly Azure AD), and Microsoft Entra ID, provide access to sensitive data and systems. But managing groups and users manually can be a major drain on your IT resources, and it often leads to mistakes that lead to security vulnerabilities. Netwrix GroupID automates group and user management, allowing you to maintain your directories and increase IT productivity. Create queries to dynamically determine group membership by analyzing the attributes of users. As well, any attribute changes to a parent groups are automatically reflected in the child groups. By synchronizing data from a reliable source, such as your HRIS system, you can automatically provision and deprovision accounts. Sync changes across identity stores and groups in near-real time, without a third-party connector. -
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Visual Guard
Novalys
1.55/month/ user Visual Guard is an advanced identity and access management (IAM) tool. It offers a complete solution to secure sensitive applications and data. Visual Guard facilitates the implementation of robust, standards-compliant security policies, with centralized management of users and permissions, User management : Create, modify & delete user accounts Integrate with LDAP or Active Directory directories Automatic synchronization of user information Access control : Fine-grained access rights to features and resources Permission and Role Management Multi-factor authentication (MFA) Single Sign-On (SSO) Security Audit and Monitoring : Permission Matrix Detailed logs Historical & Real-time Graphs Integration: Compatibility with major development platforms, frameworks, and protocols. APIs for integration of authentication and authorization features into custom applications Benefits : Simplified access management Enhanced data security Improved regulatory compliance Reduce identity management cost Visual Guard is the ideal tool for organizations seeking to optimize their IT security strategy, while ensuring efficient and effective identity management. -
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Enterprise backup and restoration tool. There are many IT environments that can be affected by accidental deletions and modifications. This includes on-premises Active Directory, Azure Active Directory, Microsoft Office 365, Exchange environments, and Microsoft Office 365. RecoveryManager Plus is able to help you overcome any disaster that may be caused by unintentional changes in your IT environment. You can backup your AD, Azure Active Directory and Microsoft Office 365 environments from one console. You can also restore any object, site or mailbox whenever you need them.
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DSRAZOR for Windows
Visual Click Software
$500/year Quickly list file and folder NTFS permissions and share permissions. Find out who owns the files on your shared disk space. Manage NTFS security permissions. Find and remove unwanted file security permissions. Modify existing permissions directly from a trustee report. Add Trustee(s) Copy Trustee(s) Modify Trustee permissions for selected AD object Remove Trustee assignments for selected AD object Remove 'Read' permissions from the SHARE Remove 'List Folder Contents' from the SHARE's NTFS permissions Find files/folders with no owner (Orphaned SID) and remove Report on users, groups and computers. Check that your Active Directory object attributes are consistent with your enterprise standard. You can find accounts that have been locked, disabled, expired, or unused for more than x days. Automate common Active Directory management tasks. Automatically synchronize Student Information System (SIS), to Active Directory. Create/Import/Update users and groups, as well as computers, including bulk management. No scripting required to effectively manage Active Directory Move/Delete inactive users, groups, and computers. Reset passwords in bulk Mass object imports can be done from a CSV file. -
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Active Directory
Microsoft
$1 per user per monthActive Directory serves as a centralized repository for information regarding various objects within a network, facilitating easy access and management for both administrators and users. It employs a structured data storage approach, which underpins a logical and hierarchical arrangement of directory information. This repository, referred to as the directory, holds details about various Active Directory entities, which commonly include shared resources like servers, volumes, printers, as well as user and computer accounts on the network. For a deeper understanding of the Active Directory data repository, one can refer to the section on Directory data store. Security measures are seamlessly integrated with Active Directory, encompassing logon authentication and the control of access to directory objects. Through a single network logon, administrators are empowered to oversee directory information and organizational structures across the entire network, while authorized users can readily access resources from any location within the network. Additionally, policy-based administration simplifies the management process, making it more efficient even for the most intricate network configurations. This framework not only enhances security but also streamlines resource management, making network operations more effective. -
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Asgardeo
WSO2
Asgardeo simplifies the process of incorporating secure authentication flows into applications through a few straightforward steps. It allows for seamless integration with single-page applications, traditional web applications, and mobile platforms. The solution includes SDKs that support a variety of technology stacks, making it versatile for developers. Users can implement social sign-ins with major platforms like Google, Facebook, and GitHub using ready-made templates, with plans for additional options in the future. The system allows for the configuration of external identity providers that connect via established protocols such as OpenID Connect and SAML. Administrators can efficiently manage their customers, employees, and partners using the default onboarding and management workflows provided. Asgardeo also gives the choice to utilize its own directory service or connect to existing LDAP or Active Directory systems through an agent. For two-factor authentication, developers can select from multiple methods, including Email OTP, SMS OTP, and TOTP, ensuring a high level of security. Users can define intricate multi-step processes and tailor configurations to meet specific user needs. By leveraging Asgardeo, developers can enhance the overall user experience by concentrating on business logic while ensuring that login and secure access are reliably maintained for end-users. This comprehensive approach not only streamlines the authentication process but also fortifies the security framework within applications. -
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Google Cloud Identity
Google
$6 per user per monthAn integrated platform for identity, access, application, and endpoint management (IAM/EMM) that empowers IT and security teams to enhance end-user productivity, safeguard organizational data, and embrace a digital workspace transformation. Strengthen your organization's defenses using the BeyondCorp security framework along with Google's threat intelligence capabilities. Regulate access to SaaS applications, implement robust multi-factor authentication (MFA) to secure user accounts, oversee endpoints, and conduct threat investigations through the Security Center. Boost operational efficiency by providing seamless user experiences on endpoint devices, while consolidating user, access, application, and endpoint management into one unified console. Allow users to seamlessly access thousands of applications via single sign-on (SSO), managing their corporate accounts in a manner similar to their personal Google accounts. Facilitate your digital transition by integrating your existing infrastructure into a dependable and trusted platform, while also extending your on-premises directory into the cloud through Directory Sync, thereby enhancing accessibility and management. This comprehensive solution not only streamlines operations but also fortifies security across the board. -
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Adaxes
Softerra
$1,600 one-time paymentAdaxes serves as a comprehensive solution for management and automation, significantly improving the administrative experience within Active Directory, Exchange, and Microsoft 365 ecosystems. Its rule-based automation platform effectively streamlines processes across these environments, while the web-based management interface enhances usability for administrators. Additionally, it incorporates a role-based access control framework, which facilitates the delegation of privileges, and strengthens security through an approval-based workflow. Adaxes also supports the enforcement of corporate data standards among various functionalities. The platform enables complete automation of the user lifecycle management processes, covering everything from provisioning and re-provisioning to deprovisioning across Active Directory and interconnected systems like Exchange, Microsoft 365, and Skype for Business. Furthermore, the Adaxes Web Interface empowers users to manage Active Directory from any device, utilizing a standard web browser, thus ensuring accessibility. With a user-friendly and intuitive design, it caters not only to administrators and help desk personnel but also offers a self-service portal that enhances the experience for regular users. -
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ManageEngine M365 Manager Plus
Zoho
$345 per yearM365 Manager Plus is a comprehensive Microsoft 365 tool that can be used to report, manage, monitor, audit, and create alerts for critical activities. It is easy to manage Microsoft 365 services such as Exchange Online, OneDrive for Business and Skype for Business from one place. M365 Manager Plus offers extensive pre-configured reports on Microsoft 365. It helps you perform complex tasks such as bulk user management, bulk mail management, secure delegation, and bulk mailbox management. You can monitor Microsoft 365 services 24/7 and receive email notifications about service interruptions. M365 Manager Plus simplifies compliance management with built in compliance reports. It also offers advanced auditing, alerting, and reporting features to help keep your Microsoft 365 setup safe. -
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Jamf Connect
Jamf
$2 per user per month 1 RatingOrganizations need to be able manage and secure mobile employees and their company information without having to bind to Active Directory. Jamf Connect allows users to unbox their Macs, turn them on, and then access all their corporate applications by signing in with one set of cloud-identity credentials. Learn how cloud identity is changing Mac security, and the crucial role Jamf Connect plays in facilitating the process. This overview will show you how Jamf Connect allows users to be provisioned from a cloud identity service in an Apple provisioning workflow. It also includes multi-factor authentication. An identity management solution can save you time, money, and resources. Businesses must consider a new approach to identity management as part of their enterprise strategy, in order to keep up with changing security and deployment requirements. -
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Axiom Protect
Axiom Protect
Enhance your various IT infrastructures, whether they are on-premise, cloud, or hybrid, by integrating multifactor security tailored to fit the unique requirements of each system, service, workflow, and user preference. Centralized management ensures compliance with business objectives and regulatory standards through well-defined policies and settings, allowing for seamless customization with just a few clicks. The system features a built-in complex password source that synchronizes with external LDAP or Active Directory for user and operator consolidation. By leveraging the trust established through users' devices, the authentication process becomes both more flexible and robust. Accommodating multiple users on a single device or allowing a single user to access multiple devices is essential for business operations, and this can be achieved effortlessly with the right platform. Ultimately, all aspects of your security revolve around DATA, ensuring protection for data at rest and in transit across mobile, web, IoT devices, servers, files, and databases. Tailor your security measures with varying grades, key lengths, and algorithms without the need for costly VPN solutions. The availability of SDKs and APIs enhances accessibility, while achieving over 99% accuracy for building your electronic Know Your Customer (eKYC) or remote access authentication is made possible through fully AI and deep learning-driven facial biometrics. This level of innovation positions your organization at the forefront of security technology. -
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SMART SERVICE DESK ITSM
SMART Service Desk
The SMART Service Desk - IT Service Management Suite is a versatile and powerful tool that can be implemented through various methods, including purchased on-premise, subscription on-premise, and cloud subscription, all allowing for easy migration. This solution strikes a balance between simplicity and depth, serving as a highly adaptable ITSM Suite crafted in accordance with ITIL best practices to oversee the complete service life cycle. Additionally, we provide a cohesive and modular system that accommodates various languages, ensuring global usability. This makes it an ideal choice for organizations looking to enhance their IT service management capabilities efficiently. -
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TeamDynamix ITSM
TeamDynamix
Supercharged ITSM. One platform for service, projects, and enterprise integration and automation. Are you struggling to keep up with the volume and repetitive nature of service requests? You can automate routine tasks with supercharged IT service management software and eliminate the need for manual labor. Drive self-service adoption, triage tickets, easily expand to ESM, automatically resolve tickets for user/group management, onboarding/offboarding, name changes, and more with a single click. IT service management (ITSM), systems are rapidly evolving. Download this report to learn about key drivers for top quadrant vendors. This guide will help you in your selection process. To gain a better understanding about ITSM vendor strengths, and emerging requirements, download the Info-Tech 2022 ITSM software Quadrant and Customer Viewpoint report. -
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OpenText Open Enterprise Server
OpenText
OpenText™, Open Enterprise Server (OES), securely delivers file, printing, network, storage, and management services. It combines Linux for enterprise workloads and workgroup specialization in order to save money while enhancing productivity. Manage your data on-premises or in the cloud, without compromising access and rights controls. Manage rights and grant access to users on any of the eDirectory Active Directory or Azure Active Directory systems. SMB2 File and directory leases enhance the remote worker experience. OpenText™, Filr, allows you to securely share files on any device. -
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Amazon Cognito
Amazon
1 RatingAmazon Cognito provides a seamless solution for integrating user registration, login, and access management into both web and mobile applications. It is capable of accommodating millions of users while enabling sign-ins through popular social identity platforms like Facebook, Google, and Amazon, alongside enterprise providers that utilize SAML 2.0. The User Pools feature of Amazon Cognito offers a robust and secure user directory that can efficiently manage hundreds of millions of users. As a fully managed service, it simplifies the setup process without the need to worry about server management and infrastructure. Users can authenticate via social platforms including Google, Facebook, and Amazon, in addition to enterprise identity solutions like Microsoft Active Directory through SAML. Furthermore, Amazon Cognito User Pools adheres to recognized identity and access management standards such as OAuth 2.0, SAML 2.0, and OpenID Connect, ensuring compliance with various regulatory standards including HIPAA, PCI DSS, SOC, and ISO certifications. This makes it an attractive choice for organizations looking to implement secure user authentication. Overall, Amazon Cognito stands out as a comprehensive solution for managing user identities effectively while maintaining high-security standards. -
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BOSSDesk
BOSS Solutions
$19.00/month BOSSDesk offers a comprehensive ITIL-aligned Service Desk/Help Desk and IT Asset Management solution that can be utilized either in the Cloud or On-Premise. It is designed to deliver a highly productive and efficient remote work environment, featuring an award-winning user-friendly interface alongside a robust Service Catalog. Customers have consistently rated BOSSDesk highly for its cost-effective ITSM solution, which is complemented by an extensive array of features and outstanding customer support. This combination of attributes makes BOSSDesk a top choice for organizations looking to enhance their IT service management capabilities. -
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Active Servicedesk
Latitude Software
Active Servicedesk serves as an ITSM tool that enables organizations to streamline the handling of requests and effectively tackle common issues within day-to-day operations. This user-friendly application enhances service delivery primarily for IT teams, but its functionality can also extend to other departments such as HR, customer support, finance, marketing, procurement, and facilities management. By consolidating essential business operations and service management into a single platform, Active Servicedesk promotes optimal productivity across various departments and increases system uptime, while ensuring rapid responses to logged requests and the ability to proactively fulfill service level agreements (SLAs). With this accessible tool, departments can mitigate the negative impact on reputation and productivity that often arises from sluggish and unregulated service. Additionally, the robust business intelligence (BI) reporting capabilities of Active Servicedesk include features such as detailed analysis, customizable data slicing, interactive dashboards, and automated reporting, further enhancing its value for organizational efficiency. This comprehensive suite of features positions Active Servicedesk as an indispensable resource for businesses seeking to improve their service management processes. -
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Hyena
SystemTools Software
$329Hyena has been used by thousands of system administrators around the world for over twenty-five (25) years. It is widely known in the industry as one the best Active Directory and Windows management tools available... at any price! It's designed to simplify and centralize almost all of the day-today management tasks while also providing new capabilities for system administration. All of this functionality is available in one, centralized, and easy-to-use product. You can manage all aspects of your organization's Windows 2003, Windows 2019 and other versions with one tool. Hyena, our award-winning Active Directory management software and Windows system management software, now offers multiple ways to mass update Active Directory information. You can use the Active Task feature to mass update and import Active Directory information or the Active Editor, which allows you to freely move around and make changes to directory information. -
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LDAP Plus AD Help Desk Professional Tool
LDAPSoft
$795 one-time paymentLDAP Plus AD Help Desk Professional Tool serves as a robust solution for managing Active Directory and LDAP, offering extensive features for administration and reporting. This versatile tool empowers users to effectively manage accounts, control permissions, and handle user account status, as well as oversee other directory systems within a network. It generates comprehensive reports for both LDAP and Active Directory, which are invaluable for ensuring compliance with regulations such as SOX and HIPAA, while also aiding in management oversight. Designed with user-friendliness in mind, it provides help desk staff and administrators with a unified interface, simplifying the administration process for both systems. The tool boasts an intuitive Windows-style interface that facilitates the generation of reports for AD and LDAP, which can be printed or exported in multiple formats, including Excel, CSV, and LDIF. Additionally, it includes a user-friendly wizard for scheduling reports, compatible with both Windows Scheduler and Linux Cron, making it even easier to automate report generation for ongoing oversight. This comprehensive approach not only enhances the efficiency of administrative tasks but also streamlines compliance monitoring for organizations. -
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Infraon IMS
Infraon
$10 per monthUnified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location. -
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SteadyPoint
SteadyPoint
You can seamlessly integrate your current O365 Active Directory (AD) with the SteadyPoint Helpdesk add-in, enabling you to onboard users to the platform with ease. All your data is securely stored on SharePoint online within your Office 365 tenant, ensuring that we do not retain any of it. The SteadyPoint Helpdesk app is equipped with a robust suite of tools designed for internal users, and it also functions as a ticketing system for external users via Office 365 services. Users can access the Helpdesk portal through Office 365 or submit tickets via email, which are conveniently aggregated for management. Our mobile-responsive solution is designed for optimal functionality across devices, promoting enhanced collaboration among team members. This approach allows you to effectively close the feedback loop, providing valuable insights into areas that may need improvement. Additionally, this ensures a streamlined experience for both internal and external users alike. -
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Zoho Directory
Zoho
$1.70/user/ month Zoho Directory, a cloud-based platform for identity and access management, is designed to streamline authentication and authorization. It also simplifies user management. Single Sign-On (SSO), which allows employees to access multiple apps with a single set credentials, enhances security and user convenience. Multi-Factor Authentication is supported by the platform, adding an additional layer of protection from unauthorized access. Device authentication provides secure access to applications and devices. Employees can use the same credentials on all platforms. Zoho Directory offers robust provisioning capabilities, which allow IT administrators to create user profiles for various applications from the platform. This reduces the time spent on repetitive work. Directory stores facilitate integration with existing directories such as Microsoft Active Directory or Azure AD. -
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C-Desk
C-Desk
This tool allows the organization to manage all service request, not just the IT department. The ability to link service requests allows for inter-department communication about a specific service request. Customer care takes care of all complaints and service requests from customers. Asset management encompasses all aspects of assets' lifecycle, including IT assets as well as other assets within the organization. Tasks and projects cover the task management of each employee as well as the management of projects. Forms allow the organization to conduct surveys or polls within its organization in order to make the right decision. Active directory authentication allows users to be integrated to the application. To be notified of every update within an organisation, you don't need to log in. Every important detail is displayed on the Notification screen. -
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IAM Cloud
IAM Cloud
$2.40 per monthIAM Cloud offers a leading-edge drive management solution for cloud storage, enabling secure and direct access to OneDrive for Business, MS Teams, and SharePoint Online without the need for synchronization, making it ideal for both desktop and VDI settings. Our platform boasts an intuitive and secure sign-on experience, featuring single sign-on (SSO), multi-factor authentication (MFA), Surp4ss! password management, along with basic identity synchronization and provisioning from Active Directory, ensuring you have all the essentials of an SSO solution without exorbitant costs. At its core, IAM Cloud is dedicated to identity management, and with IDx, you can effortlessly connect and synchronize identities across various systems, fully automating the processes for Joiners, Movers, and Leavers. IDx seamlessly integrates with on-premises, cloud, and custom-built HR, ERP, CRM, MIS, and directory systems, enhancing overall operational efficiency. Additionally, our cloud-based data migrator facilitates smooth migrations to and from the cloud for Office 365, allowing for the consolidation of multiple Office 365 tenancies into a single tenant or the division of tenancies when necessary. This comprehensive solution caters to diverse organizational needs, making IAM Cloud an invaluable asset for modern enterprises. -
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SoftNAS is a cloud-native and software-defined enterprise cloud NAS filer product line. It can be used for primary data storage, secondary data storage, and hybrid cloud data integration. It allows existing applications to securely connect to the cloud without reengineering. SoftNAS offers enterprise-class NAS features such as high-availability and deduplication, compression and thin-provisioning. It also supports LDAP integration and Active Directory integration. SoftNAS protects mission critical data, primary, hot data, backup/archive, and makes cloud data migration more efficient and reliable. SoftNAS offers the most comprehensive storage options in terms price vs performance and backend storage choice, available on-demand at petabyte-scale across the AWS Marketplaces and Azure Marketplaces as well as on-premises on VMware.
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Quest On Demand Recovery
Quest
Developing a thorough Azure AD recovery strategy is crucial for reducing downtime while ensuring that end-users remain unaffected. On-Demand Recovery streamlines this process by allowing for the execution of difference reports that compare backups with the current Azure AD environment, enabling the identification of cloud-only users and specific changes or deletions. This functionality facilitates a precise search and restoration of needed elements, as well as the ability to recover multiple users, groups, and group memberships simultaneously, all without relying on PowerShell. By implementing this strategy, the potential for data loss due to human errors is significantly reduced, thereby conserving both time and resources. A comprehensive backup and recovery plan for Active Directory is vital for every organization, especially as the number of users and the volume of data in Office 365 and Azure AD continues to increase, rendering traditional on-premises AD disaster recovery plans inadequate. In the current landscape, it is essential to safeguard cloud-only entities, including Office 365 and Azure AD groups, Azure B2B/B2C accounts, conditional access policies, and additional resources to ensure overall data integrity. A proactive approach to Azure AD recovery not only enhances operational resilience but also reassures stakeholders of the organization's commitment to data security and continuity.