Best Web-Based Network Troubleshooting Software of 2024

Manage your clients' IT infrastructure. Don't settle. ConnectWise RMM, a ConnectWise software solution that provides proactive tools as well as NOC services, will exceed your clients' expectations. Smart patching is more important than ever as the number of vulnerabilities is increasing every year. We automatically test and deploy patches when possible and limit harmful patches. Clients are protected while you spend less time managing endpoints, and more time growing your company. It is difficult to find, afford and retain high-quality talent. 81% of IT leaders believe it's difficult to find the right talent. Add ConnectWise RMM and NOC services to get the expertise and problem solving you need to be the advisor your clients require--without increasing headcount.

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

NetBrain's no-code automation platform for hybrid network observability empowers organizations to streamline operations by automating three critical workflows: troubleshooting, change management, and assessment. The platform features a high-level summary dashboard for hybrid network observability, providing instant insights into network health. The no-code technology, powered by a digital twin, allows for easy capture, replication, and enforcement of network intents at scale. This innovative approach enhances operational efficiency at scale, reduces downtime, and fortifies cybersecurity, making it an essential tool for modern network operations. Get network-wide and contextualized analysis across your multi-vendor, multi-cloud network Visualize and document the entire hybrid network using dynamic network maps and end-to-end paths Automate network discovery and ensure data accuracy for a single source of truth Auto-discover and decode your network's golden configurations, discover day 1 issues, and automate configuration drift prevention Automate pre- and post-validations for network changes with application performance context understanding Automate collaborative troubleshooting from human to machine

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

TotalView offers network monitoring as well as root-cause troubleshooting of problems in plain-English. The solution monitors every device as well as every interface on every device. In addition, TotalView goes deep, collecting 19 error counters, performance, configuration, and connectedness so nothing is outside of it’s view. A built-in heuristics engine analyzes this information to produce plain-English answers to problems. Complex problems can now be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

IBM NS1 Connect offers premium, authoritative DNS & advanced traffic steering to deliver the high-performance, reliable, secure network connectivity that businesses need to meet increasingly sophisticated customer expectations through our: Global anycast network: Providing massive capacity & scale needed to keep users reliably connected across the world. API-first Architecture: Easily integrate & automate all NS1 Connect function. HTTPS Redirects: Manage every element of your HTTPS redirects from one platform. GSLB and RUM-based traffic steering: Balance loads at a global scale & reduce latency with near-real-time device performance data DDoS Attack Protection: Ensuring sufficient capacity to absorb traffic spikes & controls in place to guard against automated “junk” queries. NS1 Connect offers add-on options to suite your business needs including: DNS Insights: Providing the data you need to quickly identify & deal with misconfigurations impacting application performance. Dedicated DNS: Stay up & running with a native secondary DNS resolution infrastructure for seamless continuity of operations. DNS Traffic Steering: Optimize connections to applications, services & content based on geography, RUM data, load and more.

Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves. Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.

Obkio is a simple Network Monitoring and Troubleshooting SaaS solution that allows users to continuously monitor the health of their network and core business applications to improve the end-user experience. Obkio identifies the cause of intermittent network problems, VoIP, video, and applications slowdown in seconds so you can troubleshoot before they affect your end-users. Deploy network monitoring Agents at strategic locations in a company's offices or network destinations such as data sites, remote sites, external client sites, or public or private clouds to continuously monitor performance using synthetic traffic exchanged every 500ms. Obkio continuously tests and measures network metrics, such as latency, jitter, packet loss, quality of service and customer experience via QoE (Quality of Experience). The app alerts you as soon as a problem occurs or even if there are signs that a failure is about to happen. Not only does it alert you and pinpoint the source of the issue, but it also allows you to go back in time to complete a diagnosis.

Video quality control tool. Software solution for UDP stream quality control and measurement of QoS in all segments of distributed networks. Probes available 24/7. You have complete control over your network. It takes less than 30 minutes to start monitoring your streams. You can save on equipment and network maintenance costs. Web interface offers all the benefits of web interface, including a user-friendly data layout. Continual quality control and rapid correction of violations ensure a stable customer base. It is available as a cloud-based service or as a standalone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. This solution allows for fast and economical monitoring of content delivery networks, and localization of most common violations.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Splunk is a secure, reliable, and scalable service that turns data into answers. Our Splunk experts will manage your IT backend so you can concentrate on your data. Splunk's cloud-based data analytics platform is fully managed and provisioned by Splunk. In as little as two days, you can go live. Software upgrades can be managed to ensure that you have the most recent functionality. With fewer requirements, you can tap into the data's value in days. Splunk Cloud is compliant with FedRAMP security standards and assists U.S. federal agencies, their partners, and them in making confident decisions and taking decisive actions at rapid speed. Splunk's mobile apps and augmented reality, as well as natural language capabilities, can help you increase productivity and contextual insight. Splunk solutions can be extended to any location by simply typing a phrase or tapping a finger. Splunk Cloud is designed to scale, from infrastructure management to data compliance.

Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Splunk makes it easy to go from data to business results faster than ever before. Splunk Enterprise makes it easy to collect, analyze, and take action on the untapped value of big data generated by technology infrastructures, security systems, and business applications. This will give you the insight to drive operational performance, and business results. You can collect and index logs and machine data from any source. Combine your machine data with data stored in relational databases, data warehouses, Hadoop and NoSQL data storages. Multi-site clustering and automatic loads balancing scale can support hundreds of terabytes per day, optimize response time and ensure continuous availability. Splunk Enterprise can be customized easily using the Splunk platform. Developers can create custom Splunk apps or integrate Splunk data in other applications. Splunk, our community and partners can create apps that enhance and extend the power and capabilities of the Splunk platform.

N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

OpUtils is an IP address and switch port management tool that engineers can use to efficiently monitor, diagnose and troubleshoot IT resources. OpUtils is a complement to existing management tools, providing real-time monitoring and troubleshooting capabilities. It makes it easy for network engineers to manage their switches and IP addresses. This switch port management tool includes over 20 tools that can be used to monitor network performance, such as monitoring bandwidth usage, monitoring the availability of critical devices, and backing up Cisco configuration files. Advanced IP scanning of IPv4 or IPv6 subnets within your network is possible to identify available and used IP addresses. You can scan all switches in your network, map ports, run port scans, and view details such user, physical location, and more. Block access to rogue devices and identify rogue device intrusions.

PingPlotter monitors and visualizes objective internet performance metrics over time to make network troubleshooting easy. Chart objective metrics like latency, packet loss, and jitter over time and show ISPs, IT teams, or other users exactly when and where issues occur. Get notified of network problems automatically with customizable alerts and REST API capabilities. Get real-time feedback on connection problems to find hard-to-notice patterns other solutions can't detect. Quickly find and diagnose the source of internet lag, server disconnects, and other downtime. Save the IT team’s time with remote monitoring, an automated troubleshooting assistant and connection quality dashboard (PingPlotter Cloud only), or test connections from a single computer with PingPlotter for Desktop.

CySight’s revolutionary Actionable Intelligence, trusted by Fortune 500 globally, enables organizations with the most cost-effective and secure way to tackle the increasing density, complexity, and expanse of modern physical and cloud networking. Deploying cyber network intelligence, CySight empowers network and security teams to substantially accelerate incident response by eliminating blindspots, analyzing network telemetry to discover anomalies, uncover cyber-threats, and quantifying asset usage and performance. CySight’s Dropless Collection method enables unsurpassed visibility of network Big-Data which is retained in the smallest footprint, accelerating machine learning, artificial intelligence and automation to fully utilize all metadata no matter the amount, size, or type.

Optigo Visual Networks is our next generation OT network monitoring and troubleshooting software. OptigoVN’s robust BACnet Monitoring gives you deep OT visibility with over 28 different network diagnoses.

The Epitiro remote network monitoring probes will keep you informed about your Ethernet, Wi Fi, and/or LTE service performance, as well as user experience. Install Epitiro hardware probes in key locations to continuously test network performance and bandwidth across multiple broadband networks. Our cloud interface makes it easy to configure test networks and schedules. You can test on demand or according to a schedule. You and your team can set up performance alerts. Assure the operation of your splash page and captive portal. Invite your customers and team members to securely view performance via their mobile app or desktop. Enterprise-class administrative features and scalability. Comprehensive tests of end-to-end performance include Ookla Speedtest and Latency, Jitter and Packet Loss, as well as application performance for Browsing (Dropbox, Youtube), as well as iPerf support. QoS. QoE.

CruzOC is a multi-vendor, scalable network management and IT operations tool that provides robust but easy-to-use netops. CruzOC's integrated, automated management features include performance monitoring, configuration management, lifecycle management, and lifecycle management of 1000s of vendors. Administrators can use CruzOC to automate their data center operations and critical resources. This will improve network and service quality, speed up network deployments and lower operating expenses. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. Monitoring & Analytics, NMS -- health, NPM traffic, log, and change. Automation & configuration management -- compliance and security -- orchestration, provisioning. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments are available both on-premises and in the cloud.

Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.

CruzNow is a SaaS-based, single-pane-of-glass infrastructure management solution for IT teams to configure, monitor, troubleshoot, and manage your multi-vendor/technology infrastructure including routers, switches, servers, operating systems, software stacks, any physical or virtual device! You can reduce overhead, save money and allow IT staff to concentrate on strategic initiatives by moving your infrastructure management to a SaaS platform.