Best Web-Based MSP Software of 2024

MSP360 Managed Backup. Simple. Reliable. MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

Cameyo is a secure Virtual Application Delivery platform (VAD) for any Digital Workspace. Cameyo makes it easy, seamless, secure, and simple to deliver Windows and internal web apps to any device via the browser, without the need to use VPNs or virtual desktops. Cameyo allows organizations to give their employees secure access to business-critical apps from anywhere. This makes hybrid and remote work possible. Cameyo's Digital Workspace solution is used by hundreds of organizations and enterprises to deliver Windows and internal web apps to hundreds of thousands of users around the world.

Our XDR (Extended Detection & Response) cyber security platform provides deep visibility into your endpoints, servers, clouds, and digital supply chains and allows for threat detection. The platform is delivered to you as a fully managed service, supported by our 24x7 security operations. This allows for the quickest enrollment time and low cost. Our platform is the foundation for effective cyber threat detection, response services, and prevention. The platform provides deep visibility, advanced threat detection, sophisticated behavioral analytics, and automated threat hunting. It adds efficiency to your security operations capabilities. Our platform uses AI-empowered machine intelligence to detect suspicious and unusual behavior, revealing even the most obscure threats. The platform detects real threats with high fidelity and helps investigators and SOC analysts to focus on the important things.

Kaseya Business Management Solution is the most feature-rich solution specifically designed for Managed Service Providers. Kaseya BMS helps MSPs focus on selling and delivering their services, rather than on non-revenue-generating tasks. The platform supports project management, time and expense tracking as well as finance and billing. It also includes inventory, service desk, CRM, and finance. You can easily create, manage, and resolve all service requests and tickets. Reduce the number and time it takes to resolve IT issues. It is about one-third the cost of comparable solutions. VSA integration allows you to spend less time on billing and tracking to increase your business opportunities. You can resolve tickets up to 40% faster. Your technicians can work seamlessly across tools and have access to the right information whenever they need it.

The Virtuozzo platform is designed and built as a solution for running your own cloud business. It enables cloud hosting service providers to transform their business to differentiate among competitors by offering heterogeneous infrastructure platform, full-featured DevOps PaaS, containers hosting, a wide variety of packaged clusters (like Magento, WordPress, Kubernetes, replicated SQL and NoSQL databases, etc) and auto-scalable Elastic VPS to their customers. Also, we deliver the required tools to manage the platform, support customers, and monitor ROI growth. Virtuozzo is an industry pioneer who developed the first commercially available container technology 21 years ago. Our technology is used in over one million virtual environments, and we have accumulated over 100 patents to date. Virtuozzo is a large contributor to numerous open-source projects including KVM, Docker, OpenStack, OpenVZ, CRIU and the Linux kernel. These innovations have led to us having a commanding, about 40% market share in VPS hosting globally.

Kaseya's Quote Manager will revolutionize your sales process. Transform your sales process. Streamline your quoting and procurement to boost revenue. Your strategic advantage in the sales arena is waiting for you. Our intuitive cloud platform enables all staff to quote and sell with ease, resulting in MSP success. Our intuitive drag-and-drop editor streamlines quote creation, ensuring polished, branded quotes. MSPs can now save time by avoiding the 20-minute ordeal. Modern electronic quotes will increase efficiency, reduce rebuilds, and speed up sales. Bid adieu to manual and time-consuming hardware acquisition. Our automation eliminates rework and streamlines the process to increase efficiency. We offer this modern solution, which eliminates manual steps and increases productivity.

SyncMonkey will empower your MSP. What is SyncMonkey? SyncMonkey is a secure and versatile documentation management platform that industry experts have created. SyncMonkey is designed to simplify the day-to-day operations of MSPs. SITES & COMPANY INFO. This section is a repository of all client locations. It contains only the essential information that a technician needs to reach the client: phone number and primary contact. Address and website. The Client Portal empowers your MSP clients. The Client Portal was created to allow clients to view and manage their credentials and documents. Administrative contacts can also access their employee credentials, update and maintain their invoices, and access their payment information. Notifications. Notifications. This feature will help your company stay afloat.

SIRIS protects client data from servers to virtual machines. Two-factor authentication and the immutable Datto Cloud ensure security. This provides the all-in one solution for backup and recovery in a ransomware environment. This cloud-first architecture was created for the MSP. It provides an all-in-one solution that includes backup and DRaaS. All managed from a secure, multi-tenant cloud portal. SIRIS is your best line against ransomware thanks to its immutable backups, and secure Datto Cloud. Patented Inverse Chain Technology™ fundamentally alters the way backup and recovery are done, allowing every incremental snapshot to be an entirely constructed recovery point. Is it possible to delete backups accidentally or maliciously? Cloud Deletion Defense™, which undeletes the impossible, is a great alternative.

TruGrid SecureRDP is the preferred Remote Desktop & RemoteApp solution for Service Providers, Windows Hosting companies, ERP Vendors, and Business IT. With TruGrid SecureRDP … - Securely connect employees to their Office PCs, Virtual Desktops, or RemoteApp anywhere - Implement the safest and fastest "Work from Home" solution - Help IT Admins quickly secure RDP and VDI without exposing firewalls - Eliminate threat of spreading ransomware via VPN connections to Office - Stop cost & pain of multiple add-ons (VPN+MFA+RDP) with one solution - Connect to full desktops or individual apps - Maintain session security and privacy - Implement a Remote Access solution with Zero Trust - Meet PCI / HIPAA compliance for exposed RDP Ports - Connect to multiple cloud desktops, including Azure, AWS, or any datacenter - Complement or eliminate the complexity of Microsoft Remote Desktop Services (RDS) - Supports Windows, Mac, iOS, Android, and Chrome endpoints - TruGrid includes free setup and can be implemented company-wide in less than 1 hour - TruGrid includes free 24x7 support

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

LogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board.

Thinfinity Remote Desktop allows you to securely deliver your Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Build a flexible infrastructure mixing browser access to VDI, VMs, RemoteApps, and Unix machines. The virtualization capabilities of Thinfinity Remote Desktop let you create virtual environments in just a few simple steps. It works seamlessly with Hypervisors Like Microsoft Hyper-V, VM-Ware, or VirtualBox. Runs natively on public clouds like AWS or Azure. Authenticate users with Windows or Azure AD and enforce policies by groups, users, or devices. Use Oauth2 to set a Single-Sign-On (SSO) scheme with the most popular identity platforms in the market, or use protocols like SAML or RADIUS to create a 2FA experience.

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.

Network engineers save time with the BackBox Automation Platform for Network Teams by quickly automating and auditing time consuming manual tasks. With a library of over 3,000 pre-built automations and a script-free way to build new ones BackBox makes it easy to get started on your automation journey. BackBox is a point-and-click automation solution for firewall and network device backups, OS updates and patching, configuration compliance audits and remediation, network vulnerability management, network configuration change management, and more.

N‑able N-sight RMM, a cloud-based IT solution, makes it possible for MSPs deliver valuable technology services in hours instead of weeks or months. Clear, graphical dashboards put alerts front-and-center so you can concentrate on what matters most. Remote access and security features are built-in to help you support and protect your business from the beginning. You can also add security layers to your business and add-on services when you are ready. Remote access, network path visualization and automated monitoring and maintenance are some of the N-able RMM's features. N‑able N-sight RMM can also be downloaded as Android and iOS mobile applications to allow users to manage problems from anywhere.

BDRSuite is a cost-effective Backup and Disaster Recovery solution, meticulously designed to address the diverse data protection needs of both businesses and service providers. BDRSuite provides robust backup solutions for a wide array of IT workloads, including virtual machines, servers, endpoints, SaaS applications, cloud VMs, NAS/File Shares, and databases & applications. It provides the flexibility to store backups anywhere and comes with centralized management console to effectively manage backup operations Designed to safeguard data and ensure rapid recovery in the event of data loss or ransomware attacks, BDRSuite empowers businesses to achieve reliable data protection and maintain business continuity at a highly competitive price.

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

Ahsay Backup Software is designed for IT consulting companies, system integrators, managed service providers, and system integrators. It will allow you to offer your customers a secure, managed, cloud-hosted, and on-premises backup service and generate recurring income. The server-client architecture is the best solution. The server-side central management console (AhsayCBS) can be installed on your backup server or a cloud platform like Microsoft Azure. We can also provide a shared hosted CBS for you if you don't wish to host it. AhsayOBM is for backing up servers, databases, and Office 365 as an admin; AhsayACB is for backing up customers' computers. OBM backs up servers, databases, and virtual machines, as well as Microsoft 365 admin; ACB backs up files on desktops and laptops and individual users of Microsoft 365. Ahsay Mobile is for backing up iOS and Android mobile devices and is a two-factor authentication tool to protect AhsayCBS/AhsayOBM/AhsayACB from hackers.

Your staff can monitor and manage your entire IT infrastructure using a single platform. The powerful ITarian platform simplifies operations, increases productivity, and makes it easier to better use IT resources. Give IT staff more management and monitoring capabilities. Integrating roles, functions, toolsets and functions between them will increase IT productivity. Proactive detection and resolution capabilities can maximize uptime. Use custom scripts to automate your day-to-day tasks.

NovaBACKUP Managed Backup is a secure, flexible, scalable centrally managed SaaS backup solution with cloud and local storage that you can offer your customers as a service. Supports Windows systems, Microsoft SQL, Exchange, and virtual machines. NovaBACKUP Managed Backup is account-based. This means that MSPs don't need to keep track of license keys. You can deploy quickly and manage all your clients from one interface. In addition, providers receive initial setup assistance and ongoing support from experts who understand each provider's environment.

An open-source tool for IT service management, documentation, ticketing, and invoicing. Targeted towards Managed Service Providers (MSPs) primarily, the software may also suit the requirements of internal IT teams.

Professional service companies around the globe love Accelo to manage client work profitably. The cloud-based platform handles all aspects of client work delivery from prospect to payment. It also manages tickets, retainers and timesheets. The client work management platform puts an emphasis on money and time. It gives you a complete view of your most recent business data and financial performance. Client communications, activities, and work are all centralized on a single platform so you can always see where things are without needing to ask for status updates. Accelo improves efficiency and streamlines workflows across the business. It also helps teams and leaders coordinate better and increase visibility. This allows professionals to concentrate on the most important work while leaders can run the business. Managers can deliver projects on time and within budget by harnessing the power of automation.

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

Automox is cloud-native and available globally. It enforces OS and third-party patch management, security configurations and custom scripting across Windows and Mac from a single console. IT and SecOps are able to quickly gain control of and share visibility over virtual, on-prem and remote endpoints without having to deploy expensive infrastructure.

Your organization may have a variety of servers, desktops, and laptops. As your organization grows, managing all of these machines can become a problem. OptiTune is one of the most innovative solutions available. It was specifically designed to simplify IT management for any size organization. It allows you to control all computers in your organization. This includes exposing malware infestations, updating them, installing the latest versions of Microsoft™, Office, and identifying overloaded computers. OptiTune offers all of these options and more.