Best MSP Software for Freshdesk

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.

LogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board.

Addigy makes it easy for IT admins to remotely manage and secure Apple devices using our SaaS solution. Addigy is the only multi-tenant Apple device management and MDM platform for managing macOS, iOS, iPadOS, and tvOS devices across multiple clients and locations. Configure, patch, and maintain devices in the way that you prefer. Gain operational efficiencies and time-savings. Ensure your managed networks are secure from cyberthreats. Maintain end-user privacy. Connect to your favorite IT tools with seamless integrations. Inventory and track every device in your network, regardless of its location. Instantly connect to devices remotely with a single click. Apply and enforce policies to maintain always-on compliance. Deploy new devices in less than 5 minutes. And so much more. Addigy offers simple month-to-month or annual pricing with no contracts + access to every Addigy feature with no additional or hidden costs.

Try out automation designed specifically for MSPs. Rewst, a Robotic Process Automation platform (RPA), integrates your tools. No coding is required. Build flows on visual canvases and bridge your tool gap, saving headcount and increasing efficiency. As an organized MSP you probably have all the necessary IT processes in place and documentation, but you may be stuck manually babysitting these every day. Sometime, every hour. Rewst will automate your processes if you let it. The Robotic Operations Center, or ROC, empowers you to design your own workflows. It also helps you overcome any obstacles that may arise during the automation process. The ROC is always happy to help you with your automation visions, whether you need assistance learning the platform, adding new features, or moving your workflows. ROC support is included with every subscription to ensure that your automation runs smoothly.

MSPs can rely on us to provide flexible, reliable and creative cloud-unified communications solutions that will allow them to grow their business with clarity and focus. BVoIP was born out of the real frustrations and pains of MSPs. We were an MSP for 17 years before we started our business of helping them. We saw firsthand the ineptness of the MSP industry's communication approach. They rely on a small number of unreliable products and services. This often resulted in a high burn rate, and excessive time spent at the customer support desk. We needed a simple and scalable communication solution. We created a new way to communicate with businesses using cloud technology. This allows businesses to save time and never hear the words "can I hear you now" again. We now offer MSPs the solution they need with an integrated and standardised communications platform that actually helps customers.