Best Marketing Software for Oracle Service

Increase brand loyalty and business growth. Oracle CX Marketing, part of Oracle Cloud CX, is a comprehensive portfolio of digital marketing tools that helps B2B and B2C marketers use real-time intelligence as well as customer signals to deliver personalized experiences. Connect customer behavior, transactions, and demographics across sales, marketing, service, and back-office applications to create the best possible experience for each person. You can collect data from more sources, apply intelligence at scale, use insights to deliver personalized experiences in those moments that matter. Marketers can use their creativity and intuition to create amazing B2B campaigns and unforgettable customer experiences. Target high-value customers and individuals, optimize lead generation, increase customer retention and growth, and ensure consistent, personal messaging across all channels.

Oracle's Complete CRM solutions provide the most comprehensive and powerful capabilities to help organizations increase sales, marketing, loyalty and service effectiveness. They can be combined with Oracle Commerce solutions to deliver a seamless cross-channel experience for customers. Only Oracle CRM On Demand Industry Editions offer customized CRM solutions for specific industries. Oracle CRM On Demand Industry Editions, unlike other hosted CRM solutions, are built upon Oracle’s industry expertise. They provide organizations in the automotive and high tech industries with tangible business benefits from the beginning of deployment. Oracle CRM On Demand Industry editions include pre-built business processes, data and object models, as well as business logic, to meet the specific needs of each industry.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Chatbox, a cloud-based messaging platform that allows you to make real-time connections and build trust with customers, is a great way to connect with them. Chatbox allows users the ability to manage Facebook Messenger and live chat communication channels. Chatbox can be integrated with other customer relationship management (CRM), solutions such as Salesforce and Oracle Service Cloud. Chatbox allows users to personalize messages by using customer data such as name, address, and age.

Verloop.io is the world's most popular customer support automation platform. It helps businesses deliver exceptional support experiences to customers across all channels.

Oracle Cloud CX is a cloud platform that combines best practices and applied new technologies. It offers tools that are simple enough to be used by business users, but powerful enough to be extended by developers. Oracle CX applications are flexible and innovative, with consistent performance and security. Oracle Cloud CX is data-first. It connects customer transactions, customer behavior, and demographics across sales, marketing, service, and back-office applications to create the next great experience. Oracle has been helping customers to manage, secure and drive business value out of data for over 40 years. Data is our DNA. To personalize customer experiences, create, syndicate, distribute, and distribute consistent and relevant content and offers. Oracle Content Management consolidates all enterprise content and assets, including invoices, marketing assets and company files, images and videos, in one place.