Best Managed Live Chat Providers of 2024

We take the burden off of your customer service, technical support, back office, and help you make them better. You'll have a dedicated team from day one that will help you manage high quality, train new staff members quickly, and improve your business processes. Peak Support is your solution provider so you can concentrate on building your business while your customers receive the exceptional service they deserve. Each client team is led by a dedicated account manager who will help you set goals, monitor team performance, and make recommendations based on those reports. Our customer service agents average eight years industry experience and have glowing recommendations. We provide high-quality customer support via email, chat, phone, chat and social media. We are experts in providing technical support to both hardware and software companies. We offer exceptional support via Facebook, Twitter, Snapchat, and any other social media channel.

Real-time customer engagement via chatbots and human chatbots gives you a competitive edge. We target visitors who are likely to convert but don't need any assistance. We track and analyze behavior to determine the best time and message to engage in a thoughtful conversation. Our live chat team, based in the UK/US, is your source for product and service experts. We remove friction from your sales funnel using AI chatbots. We bring a new competitive advantage to your business and deliver previously untapped returns 24/7. Your website can increase the quality and quantity of leads. Native-English chat allows you to engage, qualify, and convert. Our unique live chat approach allows you to increase revenue and provide a superior native-English customer experience. Create the perfect mix of human chat and AI assistance to improve the customer experience on your website.

SureCall Experts is a leading Contact Center and BPO. We are a team of experts. We are driven by our passion for excellence and go the extra mile to ensure that clients, partners, and customers are well taken care of. Our team is ready to help you find the right solution. Our goal is to work with you to find innovative ways to grow and expand your business, while keeping your customers happy. GoodCall™, which was launched in 2016, continues to evolve as we discover more ways to give back. The idea of giving back a portion of the annual revenues each year to non-profit and registered charities began as a local effort to help them. It has since evolved into something more important. SureCall stands out for its innovative technology, flexible architecture, and streamlined program offerings. We are leaders in the industry and have been recognized for our outstanding service with numerous awards.

Chat agents are available to help you nurture hot leads. Paid traffic accounts for 63% of all leads lost by the average business. How about doubling your conversion rate with live chat? Chatbots don't offer the same level of service as real human connection. Customers want instant service and real connections. LeadChat's top sales agents are available 24/7 to help you build better relationships and increase conversion. You get the same quality as an in-house sales team, without the overhead and infrastructure investment. Hot leads won't wait. After signing up for LeadChat, you can chat with live agents within 4 hours. Every chat request is answered within 10 seconds by our agents. It's faster than a chatbot but with a human touch! You can access a team of ready-to go sales agents instantly and stop waiting for lengthy recruitment and hiring processes. We chat before your website visitors leave. 98% of them leave without ever enquiring.

Simple customer engagement solution that may care more about your customers then you do. As an extension of your customer support departments, we work as a complement. Remote team that manages all or some of these areas of customer success. We believe in giving back. We believe that many people who are less fortunate can be more focused on customer service and customer loyalty due to their circumstances. We are committed to hiring and training the best people in North America, regardless their disabilities or circumstances. This ensures that you have people who care about your customers and are able to relate to them. We can scale up in minutes to handle chat volume from small businesses to large enterprises. Our largest clients are growing at rates of over 20,000 customers per day so we know how to scale up and handle high volumes without any problems. We integrate with all major ERPs and CRMs.

We provide the software, agents and management team to enable you to engage your customers 24/7 via live chat. This will help you increase sales and gain deeper customer insight. Fully managed chat sales team that delivers a return on investment within the first month. We help businesses increase their website traffic by providing the software, agents, and expertise to engage customers via live chat. We can help you increase your revenue by systematically improving the performance of all your clients. We have a wide range of clients, from large corporations to small businesses. Our agents are dedicated and experienced. We can integrate with almost any type of digital marketing system, and we work with any CRM system. We have extensive experience working with clients in the US, UK, Australia. Our digital marketing DNA is used to continuously optimize live chat. Fully managed sales packages that deliver a return within the first month.

Our dedicated customer service agents are world-class and seamlessly integrate with your business. This will help you make more money. Our payment recovery specialists are able to recover lost payments and reduce voluntary churn via email, live chat, and other communication channels. Our customer service agents will handle your live chat, help desk and social media. This will increase your sales and customer satisfaction scores. A team of dedicated agents will engage with shoppers to recover lost customers and convert them into sales. Your own dedicated team of customer service agents that generates profit for your company. Increase sales and conversion rates. Customer satisfaction is increased. You can provide 24/7 coverage in any language. 100% dedicated agents for you brand. You will work with highly-trained agents who fit your brand.

Magellan Solutions has been the best solution for customer service outsourcing, inbound phone services, and bpo for small and medium-sized businesses worldwide for over 17 years. We are in the growth market. Our services are focused on helping SMEs grow and improve their bpo as well as their call center operations. We are here for the long-term and successful. We screen and hire talent to work on your projects. We use two equally important factors: the ability to do the job well and the skill to do it. We love progress and help keep track of it. We help business owners set up their systems for growth and scaling. We offer both shared and dedicated pricing options for your campaigns. Scale with us without spending a fortune. Maintain or increase your Customer Satisfaction Rating to 95.63%, our current benchmark for consumer goods. Depending on your needs, you can get price per call or packaged options.

We have licensed estheticians, cosmetologists and professional makeup artists who are ready to help your customers online. Generate deeper insights into consumer needs. You have complete control over the brand experience. Create authentic, personalized experiences. Differentiate your brand and consumers Customer satisfaction, brand loyalty, online sales, and customer satisfaction are key factors. Get in touch with a beauty expert right away. Authentic, personalized shopping experience. All their questions will be answered immediately. A warm and private environment. Live experts to engage customers and build brand loyalty. Chat with a beauty professional via live video from your brand website. You can instantly add recommendations to your shopping cart by using the chat application. Magnet empowers your online shop to engage with customers anywhere and anytime through our digital sales engagement platform.

SYNERGYCHAT offers 100% live online chat for your website. It has been in operation for more than 10 years and is a trusted national provider. SYNERGYCHAT was founded in 2012 with the mission of providing high-quality chat services to companies from all industries. Let us work with you to ensure a great digital experience for your customers. We identified the shortcomings of automation in this domain early, which was causing dissatisfaction among customers and preventing them from receiving adequate customer service. Poor chat is worse than no chat. Our live chat support company is available to clients in the United States and Canada. SYNERGYCHAT can help you double your monthly online leads. Our clients close on average between 5-15% of live chat leads. This increases your ROI by 10-30% thanks to our affordable rates. You can cancel or modify your subscription at any time.

Organizations can outsource live client administration and specialized support to allow them to focus on their core business tasks and capabilities. To increase your client support, you can use the expertise, learning, and support we offer. We offer sensible and redid bundles depending on the number of administrators that you require for your administrations (pay per hour, pay per visitor, pay every month). Outsourcing live visit prerequisites can help you reduce costs by as much as 45-50% Outsourcing live chat bolster administrations will result in a rise in guest numbers which will lead to a greater number of prospects. We manage the entire process of live talk involvement. This includes the creation of visit programming, redesigns and upkeep online visit support. The selection and preparation of talented and dedicated staff is also included. This results in a better client experience and administration.

Yomdel is a conversation-management solution provider. Businesses can use our 24/7 managed conversation channels to nurture and convert prospects into high-value leads. Our live chat service is available 24/7 and delivers an 8-fold return on investment. We have a 95% customer satisfaction score. Facebook Messenger integration allows your customers to choose the best channel to communicate with you. Our integrated email response services ensure that your customers receive comprehensive service every day. Your customer is at center of everything we do. Knowing, nurturing, and serving your customers is key to growing your company. Yomdel is committed to achieving positive returns for all clients, with an average performance of 18:1 ROI. We create world-class CX by focusing on quality and enhancing your brand's reputation.

Ngage has been featured on over 8,000 websites in many industries. It is a live chat platform that offers a personalized experience that converts visitors into clients. We help prospects build a relationship with you business through discrete exchanges. We quickly capture and forward important information to improve your intake and sales processes. You can increase website conversions at a low price. Before visitors can navigate away, we greet them politely. Our highly-trained operators interact and collect information from visitors. We take the conversation and connect the visitor to your team. Ngage helps you connect with potential clients and improves your conversion rate.