Best Knowledge Management Software for iorad

SAP Litmos is a SAAS/Cloud platform to e-learning. It is also known as a learning management software or LMS. SAP Litmos cloud-based LMS allows learners to engage with great user experiences anywhere, anytime, on any device. SAP Litmos LMS lets you create courses and learning pathways using video, audio and text. An LMS allows training professionals to manage all aspects of their training program from a single, secure environment. SAP Litmos LMS is a cloud-based system that unifies virtual, mobile, and social learning. It empowers sales and compliance managers, training departments, safety and compliance officers, and HR teams to collaborate on, distribute globally, track, and track web-based training courses. It also allows them to schedule and track instructor-led courses. It automates previously tedious tasks so that teams can concentrate their energy on aligning training with company strategic goals.

Your mobile, intelligent intranet. You can share and manage knowledge, content, and applications to support teamwork, find information quickly, and collaborate seamlessly across the organization. SharePoint facilitates teamwork by providing dynamic and productive team sites that can be used by every project team, division, and department. Files, data, news and other resources can be shared. To streamline the work of your team, customize your site. You can collaborate securely and effortlessly with your team members, both within and outside of your organization, on PCs, Macs, or mobile devices. Your intranet can help you build cohesion and inform employees. You can increase organizational efficiency by sharing resources and applications on your home sites and portals. Beautiful communication sites can tell your story. Stay in the loop with personalized, targeted news via the web and the SharePoint mobile app. With powerful search and intelligent ways of finding information, you're only a click away.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Confluence by Atlassian, a leading content collaboration tool for modern teams, is Confluence. It allows teams to collaborate, create, and share projects in one place. They can also easily publish and access company information and capture, store, and grow their knowledge. Confluence can also be used on mobile devices, allowing teams to track and give feedback, and keep in touch regardless of where they are.

Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information! Docsie offers powerful business-grade features to write & manage product documentation: - Pilot onboarding service w/ portal design support and workforce training - Internal & external knowledge base options - Create multiple workspaces - Portal analytics & feedback with Docsie Vocally - Custom domain on free tier - Markdown compatible - Docsie Editor with rich formatting and content embeds - iFrame - SwaggerAPI import - Built-in and custom document templates - Help center deployment & in-app help sidebar - Share guided tours & create with our builder Chrome extension - Manage multiple versions, languages, and view change history - Webhook support in Mattermost, Slack, and more - Ghost AI language translation (available) & generative AI (in-progress) - Project management with kanban and task creation - RBAC/JWT/SSO for security, user management, and data protection