Best IT Project Management Software in Australia

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

SuperOps is a next-generation, all-in-one PSA-RMM platform designed for ambitious MSPs looking to scale efficiently. Infused with AI-driven intelligence and smart automation, SuperOps offers a comprehensive suite of features, from IT documentation to project management, ensuring MSPs have everything they need in one place. Say goodbye to juggling multiple disconnected tools—SuperOps empowers MSPs to move beyond outdated, fragmented systems with a cloud-native platform built for simplicity and productivity. Experience a seamless, modern solution that streamlines operations and makes managing IT services effortless.

The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance. Planfix’s platform combines task and project management, CRM, sales, marketing, production, logistics, support service, accounting, and HR in one full-featured solution. Data is seamlessly transferred from one team to another - for example, a transaction at the implementation stage becomes a project and then is transferred to support. Planfix is equally well suited for businesses and non-profit organizations, public associations, or any other group of people working towards a common cause. Trusted by 7724 companies, automates business workflows of more than 68 000 users.

Wrike is a powerful work management platform that gives cross-functional teams full visibility into complex projects. Our cloud-based collaboration software software is trusted by 20,000+ leading companies around the world, including tech giants such as Fitbit and Siemens. Wrike boasts a wide range of award-winning features, including dynamic request forms, automated workflows, cross-tagging, custom item types, and 400+ app integrations. Work smarter with Work Intelligence™: our advanced communication software that offers voice commands, smart replies, and document processing. We also offer tailor-made templates to help teams kick-start Agile projects and tick every box for compliance. As well as 99.9% uptime, our enterprise-grade security offers single sign-on, role-based access control, and continuous data backup. For extra peace of mind, you can use the Wrike Lock add-on and gain full ownership of your master encryption key. Wrike has been proven to make organizational processes 40% more efficient, eliminating time-consuming admin work and reducing costs across the board. Discover how it can benefit your team — start your free two-week trial today.

Kantata helps professional services organizations of 50 to 5,000+ employees ensure consistent excellence and profitability across every project. With a platform that connects everything from scoping to resourcing to forecasting, you can always deliver amazing. The real challenge for most PS organizations is that their projects are so unpredictable. They never really know how an engagement is going to play out until it’s too late to do anything about it. And that undermines profits, strains resources, and leaves clients wondering what they’re really paying for. Kantata PSA puts an end to unpredictable projects by enabling you to: • Instantly assemble the ideal team: so you can deploy resources based on the best match for scope, scheduling, skillsets, and more • Easily amplify institutional knowledge: by turning past experience into real-time intelligence so all your expertise is available to all your people • Confidently forecast every outcome: with an accurate, comprehensive view of everything from revenue and margins to capacity and sentiment Not every services firm operates the same way and your PSA shouldn’t either. Kantata is the only PSA offering both a Salesforce-native and an open infrastructure option, so you can choose the ecosystem that fits your business. With over 1,200 prebuilt connectors including Salesforce, NetSuite, HubSpot, Workday, Sage Intacct, Microsoft Dynamics 365, Google Workspace, and Jira — Kantata extends the value of your existing tech stack while keeping all your operational data connected in one AI-powered platform. That’s why professional services organizations across software, IT services, management consulting, and marketing agencies rely on Kantata to operate with greater precision, predictability, and profitability

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Miro helps you keep your team's minds in sync. Miro is a virtual whiteboard and remote collaboration tool that helps cross-functional teams collaborate more effectively to create great things. Miro isn't a video conferencing tool, and Miro doesn't try to be. Miro's goal is to provide a platform for teams who work most effectively across areas, geographies, timezones to get more out of their ideas when they can't all be in the office together at the same time. It includes over 200 pre-made templates to capture and visualize ideas, collaboration tools like comments, chat screen sharing and video chat and integrations with popular business tools. Miro AI is your team's ultimate boost, empowering you to unleash your creativity and productivity like never before. We are your launchpad to the future, providing the assistance you need to bring your next big idea to life. Let Miro AI help you unlock the full potential of your team's innovation and collaboration capabilities.

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Oracle NetSuite is the #1 AI Cloud ERP, designed to bring together financials, operations, CRM, ecommerce, and analytics into one unified business management suite. Unlike traditional ERP systems, NetSuite leverages built-in AI that learns from your company’s data, providing intelligent recommendations and reducing reliance on guesswork. With over 42,000 organizations already using it, the platform supports companies of all sizes, from fast-growing startups to global enterprises. Its ERP and accounting modules simplify compliance, automate reporting, and accelerate month-end close processes. Meanwhile, its CRM and HCM solutions improve workforce engagement and customer relationships. NetSuite also delivers advanced capabilities in professional services automation, omnichannel commerce, and analytics, ensuring real-time decision-making. Because it is cloud-based, businesses gain scalability, cost efficiency, and a single source of truth across all operations. With consulting, education, and partner programs, Oracle NetSuite provides end-to-end support for digital transformation journeys.

nTask, online task management, and project management platform, is free for individuals, teams, and business professionals. Using nTask, you can create checklists, manage projects, collaborate with project teams, schedule meetings, and automate regular tasks. nTask is unique because it allows small and large teams to work together on different projects. Designed for agile teams, nTask allows you to create and assign tasks, submit timesheets, and more. Your team will now keep you informed about hours worked and submit time entries against each task to let you know exactly what your team is doing. nTask offers Kanban boards, project planning, and issue tracking. It's easy and free to sign up for nTask Get started today!

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Ravetree is an all-in-one platform built specifically for client service businesses that need advanced project management, budgeting, and billing—far beyond generic tools. Forecast project budgets, track actual spend, and get instant insights into fees, costs, and profitability with powerful visualizations and reports. This clarity helps you make informed decisions and keep projects financially on track. Ravetree’s robust time tracking and billing features offer unmatched flexibility. Create time logs in one click, assign them to projects or clients, and manage approvals with custom workflows. Set up client-specific rate cards with start and end dates for billing accuracy and consistency. Assign multiple team members to the same task—each with their own bill rate, work role, and time estimate—so you accurately reflect every specialist’s unique contribution and cost. Generate invoices directly from approved time logs and expenses, with seamless QuickBooks integration for efficient financial management. Benefit from advanced resource planning, real-time project visibility, and customizable dashboards—eliminating the need for spreadsheets and disconnected tools. With unlimited file storage, secure client portals, and real-time collaboration, Ravetree keeps your team and clients connected and informed throughout every project. Whether you manage creative, digital, or consulting projects, Ravetree is the ideal solution for businesses that need a platform that truly supports their needs and drives client satisfaction.

Adobe Workfront is a leading enterprise work management solution designed to help marketing teams plan, coordinate, and execute projects at scale. Serving as a marketing system of record, it centralizes tasks, resources, timelines, and reporting into a single, structured environment. Teams can move planning activities out of silos and into shared modules that link strategy directly to execution workflows. Interactive views such as calendars, timelines, and dashboards provide role-specific visibility and actionable insights. Automation capabilities streamline approvals, task routing, and repetitive processes to improve operational efficiency. Workfront supports agencies and in-house teams alike, enabling seamless cross-functional collaboration across complex ecosystems. Built-in review and approval tools ensure brand compliance and creative alignment. Deep integrations with Adobe Experience Manager, Creative Cloud, Frame.io, and GenStudio enhance the content supply chain. Recognized by industry analysts and customers, Workfront drives measurable improvements in project velocity and output. By unifying planning and execution, Adobe Workfront empowers enterprises to deliver campaigns faster and with greater precision.

Backlog is an effective collaboration and project management tool designed for teams aiming to enhance productivity, improve visibility, and streamline project tracking. It allows development teams to collaborate seamlessly with departments such as Design, Marketing, and IT to deliver high-quality projects more efficiently. Key features encompass Projects, Gantt Charts, Burndown Charts, Issues, Subtasking, Watchlists, Comment threads, Version control, File sharing, Wikis, and Bug Tracking. Additionally, users can conveniently update their projects while on the move using mobile applications for both iOS and Android platforms. This versatility makes it easier for teams to stay connected and manage their work from anywhere.

An agile planning and tracking tool. Zoho Sprints is an agile tool that's clutter-free and allows you to be ready for change while still delivering great products on time. Plan to adapt to change. To deliver incremental value, break down your work into user stories. Get early feedback to ensure that you ship products that customers actually want. Ship quickly. Ship immediately Our release reports will help you plan your releases and keep track of your progress. Our Jenkins integration and release management module will ensure that nothing gets lost. You can track your progress on the board. You can track the progress of your sprints using the Scrum Board or Sprint Dashboard. You can customize your workflow to meet your team's needs and dive into contextualized swimlane views. Collaboration with cross-functional teams is a key virtue of agile teams. Teams can use the status timeline to identify bottlenecks and foster a culture of continuous improvement.

DRIVING RESOURCE, SCHEDULING, AND TIME TRACKING FOR SOME WORLD'S MOST SMART COMPANIES. Hub Planner combines transparent Resource Scheduling and Timesheets with Vacation Management, Resource Requesting and Project Management. It is a simple, intuitive, and smartly designed software that makes planning easy. Hub Planner gives you the best view of your resource management team and resources. Hub Planner's interactive drag-and-drop Scheduler allows you to quickly view the availability and utilization of resources and to schedule your team for projects. Timesheets can empower your team. You can gain valuable insight into your team's performance by comparing the actual time reported via Timesheets to the forecasted time via resource scheduler. You can download, share, and view real-time analytics for all your projects and resources. The dashboard makes resource management easy by allowing you to monitor real-time resource and project performance. Capacity Planning Schedule by Custom Fields Pipeline Planning Resource Allocation Project, Budget, Billing Management Assign Tasks & Categories Request & Approval Workflows Timesheets, Tracking & Approval Dashboard Report Builder & Templates Audit Log, UAM 30 Day Trial

Priority Matrix, a productivity tool for Outlook or Microsoft Teams, helps teams manage, prioritize and focus on high-impact tasks. Priority Matrix helps customers save up to 100 hours per year. It helps them organize meetings more effectively, prioritize emails and foster team alignment throughout the organization. *Priority Matrix has been featured by Microsoft in the Teams app store and is used by thousands. Priority Matrix can be used to get more from Microsoft Teams, increase engagement with Office, and help everyone better unify email and chat on one platform. What makes Priority Matrix different from the rest? - A full-featured project management tool that works in Outlook and Teams Designed to reduce context switching, so you can stay focused. - Integrated with Outlook so that you don't have to use any other apps to collaborate Artificial Intelligence technology can help prioritize and track the right people and projects

Tara AI is a platform that helps modern software teams manage their product development lifecycle. Tara AI is reinventing slow, manual product development processes that cause enterprises to lose billions of dollar annually due to inefficiencies in project scoping. F500 companies have large amounts of data in their project management systems and git version control. Tara AI connects via an API to this data and uses ML models to predict how to build their software (technical tasks), the time it will take to complete a project (timeline), and who will execute it (team) when a new project is started.

Welcome to Proggio - the Project Portfolio Management Platform that does what Gantt cannot. It adapts faster to changes to enable business success. Not just for one project but for hundreds across your entire organisation. It's more than a PM tool. It's the most innovative and intuitive PPM in the world. With dynamic views and customizable workflows that include risk matrices, everyone can get a clear view of each project at any stage of its lifecycle. Proggio is the perfect tool for project managers, task owners, and executives. It ensures that you are always ready to meet your current needs, as well as those of tomorrow. Proggio is used by professionals. ProjectMap, the patented software from Proggio, is now available to any project manager. Get started now.

Jile is an Enterprise Agile Planning and Delivery product on-the cloud that enables software teams manage, automate, and measure the entire software delivery value stream from ideation through deployment. Jile allows teams to choose the Agile Way of Working (WoW), that best suits their delivery needs. They can then customize their WoW by turning off or on more than 50 applications and features. Jile offers WoW templates for Scrum, Kanban and Disciplined Agile, Large Scale Scrum and Agile Portfolio. This flexibility allows organizations to adopt Agile across the enterprise and digitally transform into a Business 4.0™ enterprise. Jile helps enterprises at any stage of the Agile transformation journey grow and evolve. It makes it easier to plan and develop high-quality software, which accelerates value delivery and supports innovation, reducing time to market.

Complex teams need simplicity. Hubstaff Tasks is an Agile project management tool that makes it easy to get more done. Automated Kanban-style workflows. Visual boards and columns are a great way to keep your work moving in the right direction. This is not your typical kanban board. You can easily set up custom workflows to move tasks ahead with one click. This allows you to skip the tedious steps of assigning and alerting others. You can see all the tasks of your team at a glance and also view the overarching goals. All Hubstaff Tasks are free for teams with up to five users. Amazing clarity and only the features that you need. One click can move an entire project forward. Proven agile practices for better project outcomes. All your tasks are grouped together in one place. Keep up to date with team updates. Comments keep the entire team informed and in the loop. Tag team members, ask questions, share project statuses, and Fully automated project management with sprints is a favorite of productivity types and agile fans.

Autonomous teams are the hallmark of productivity. 7pace Timetracker stands out as the sole comprehensive time management solution tailored for teams utilizing Azure DevOps. With 7pace Timetracker, developers can seamlessly manage their work and time. From tracking user stories to individual tasks, it enables you to gauge work and monitor progress without wasting a single moment. Access your work data from any location, as 7pace provides a desktop and mobile interface, along with an integrated API, ensuring that you can retrieve project and time data whenever necessary. For team leads, the focus shifts from managing minutes to overseeing the entire project. Gain complete visibility into your team’s accomplishments while ensuring synchronization and adherence to project timelines. Furthermore, for enterprises, 7pace Timetracker delivers clarity and insights through superior data management. You can plan, execute, and evaluate every facet of your software development cycle, integrating time data with enterprise systems to gather all the information required for success. This multifaceted approach not only enhances team efficiency but also fosters a culture of accountability and transparency across the organization.

Scrumfast is a straightforward, user-friendly, self-directed project management tool that is available for free. The simplicity and speed of its setup and usage stem from its sole focus on project management software. Ideal for startups and small enterprises seeking to avoid the costs associated with complex features hidden away in menus, Scrumfast allows users to create tasks, plan sprints, and execute them seamlessly. You can monitor team burndown rates, evaluate project scope, and gain insights into your team's capacity during sprint planning. Optimize your team's performance with features like drag-and-drop task management, the ability to edit multiple tasks simultaneously, and access to recent updates, all designed with the needs of Scrum users in mind. Additionally, our intuitive retrospective tool equips your team to effectively present their insights at the conclusion of each sprint. With single sign-on capabilities for GitHub or Google, you can effortlessly link your GitHub branches to your project tasks. If our soothing backgrounds don’t provide the relaxation you need, our incredibly low price surely will, costing just $4 per person each month. Scrumfast not only enhances productivity but also ensures that managing projects is a stress-free experience.

Enhance the transparency of your business by consolidating all your processes and projects into one centralized platform. This universal environment allows various departments to collaborate effectively, despite their different approaches. By utilizing triggers, auto-actions, and macros, you can streamline repetitive tasks, which ultimately saves valuable time. A single Tracker license encompasses everything required for effective collaboration and process management within your organization, so all you need to do is sign up and start working. Designed to handle significant task volumes, Tracker remains efficient even under the demands of large enterprises, including industry giants like Yandex. Transitioning your processes to Tracker is easy with our migration tool or API, and we can also connect you with a partner to customize the migration to suit your needs. This system provides a user-friendly method for requesting information, discussing specifics, and approving outcomes. Notifications about new comments are automatically sent to everyone involved, ensuring that all decisions are documented directly on the page for easy reference and accountability. With this approach, you can foster a culture of collaboration and transparency that benefits the entire organization.

A comprehensive Project and Team Management platform specifically tailored for entrepreneurs, startups, and expanding teams that aims to streamline operations by eliminating the chaos of using multiple tools. This innovative solution transcends conventional project management applications by offering more than mere task tracking; it includes capabilities such as real-time budget analysis, automated timesheet generation, sprint planning, and resource capacity oversight, providing leaders with a holistic view of both project advancement and financial stability in one unified interface. By unifying tasks, finance, and accountability within a single system, teams can save significant time each week, avoiding the complexities and expenses associated with additional add-ons or external plugins. Engineered from the ground up with a scalable framework, this platform is built to evolve with businesses, empowering them to minimize inefficiencies, lower expenditures, and make informed, data-driven choices that foster growth and success. Ultimately, this solution not only enhances productivity but also positions teams to thrive in a competitive landscape.