Best IT Management Software for ZigiOps

Optimize IT Management with New Relic: Empower strategic oversight and elevate operational excellence. Transform your IT management approach with New Relic’s advanced observability platform, offering unmatched visibility and control across your IT landscape. Designed for software engineering practitioners, our solution integrates data from all systems, providing a comprehensive view to streamline operations, support informed decision-making, and drive key business outcomes. Monitor performance in real-time, resolve issues proactively, and optimize resource allocation with actionable insights. Strengthen collaboration between IT and business units, align technology investments with strategic objectives, and confidently navigate the complexities of today’s IT environments. With New Relic, IT management becomes a strategic asset, enabling growth and innovation while sustaining operational efficiency.

Kubernetes (K8s), an open-source software that automates deployment, scaling and management of containerized apps, is available as an open-source project. It organizes containers that make up an app into logical units, which makes it easy to manage and discover. Kubernetes is based on 15 years of Google's experience in running production workloads. It also incorporates best-of-breed practices and ideas from the community. Kubernetes is built on the same principles that allow Google to run billions upon billions of containers per week. It can scale without increasing your operations team. Kubernetes flexibility allows you to deliver applications consistently and efficiently, no matter how complex they are, whether you're testing locally or working in a global enterprise. Kubernetes is an open-source project that allows you to use hybrid, on-premises, and public cloud infrastructures. This allows you to move workloads where they are most important.

The Dynatrace software intelligence platform. Transform faster with unmatched observability, automation, intelligence, and efficiency in one platform. You don't need a bunch of tools to automate your multicloud dynamic and align multiple teams. You can spark collaboration between biz and dev with the most purpose-built use cases in one location. Unify complex multiclouds with out-of the box support for all major platforms and technologies. Get a wider view of your environment. One that includes metrics and logs, and trace data, as well as a complete topological model with distributed traceing, code-level detail and entity relationships. It also includes user experience and behavioral information. To automate everything, from development and releases to cloud operations and business processes, integrate Dynatrace's API into your existing ecosystem.

Zabbix is the ultimate enterprise software that allows you to monitor millions of metrics from thousands of virtual machines, servers, and network devices. Zabbix is free and open-source. Automatically detect problem states in the incoming metrics flow. You don't have to constantly look at the incoming metrics. The native web interface offers multiple ways to present a visual overview about your IT environment. Zabbix Event correlation mechanism will help you focus on the root cause of a problem and save you thousands of repetitive notifications. Automate monitoring large, dynamic environments. Integrate Zabbix into any part of your IT environment. Access all Zabbix functionality via the Zabbix API.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Amazon CloudWatch is a monitoring service that provides observability and data for developers, DevOps engineers, site reliability engineers (SREs), IT managers, and other users. CloudWatch gives you data and actionable insights that will help you monitor your applications, respond quickly to system-wide performance changes and optimize resource utilization. It also provides a unified view on operational health. CloudWatch gathers operational and monitoring data in the form logs, metrics and events. This gives you a single view of AWS resources, applications and services that are hosted on AWS and on-premises. CloudWatch can be used to detect anomalous behavior, set alarms, visualize logs side-by, take automated actions, troubleshoot problems, and uncover insights to help you keep your applications running smoothly.

We help you solve your most pressing business problems with simple, flexible and scalable packages that will make your digital transformation a reality. Get started today with our top business observability platform. AppDynamics or Cisco business lenses provide full-stack visibility. Prioritize the most important things for your business and your employees so that you can share, see and take action in real-time. With a deeper understanding and appreciation of user behavior and applications, you can turn performance into profit. You can quickly fix issues before they affect your bottom line by integrating full stack performance with key business metrics, such as conversions.

Optimize performance across your virtual infrastructure and databases. Foglight®, a performance monitoring tool that identifies and fixes performance issues in your cloud, virtual, and physical environments, allows you to go beyond basic performance monitoring. Foglight products can be integrated with your existing tools so that you can easily monitor and analyze data from any source and view it through one interface. Our fully customizable dashboards allow you to focus on the most important things in your organization and view data in ways that make sense for your business. This will give you the database visibility you require while increasing productivity. Foglight allows you to detect, monitor, manage, and resolve performance issues before they affect your business.

Digitize your workflows and they will love you for it. Your company will be more productive and your employees more engaged. ServiceNow makes work more enjoyable for employees. ServiceNow transforms old, manual ways to work into modern digital workflows so customers and employees get what they need when they need it. It's fast, simple, and easy. ServiceNow provides digital workflows that deliver great experiences and increase productivity for employees and enterprises. ServiceNow simplifies the complexity of work with a single enterprise cloud platform. The Now Platform: An intelligent, intuitive cloud platform that allows you to work smarter. You can choose from our workflows, or create your own apps. Our product portfolio is built on the Now Platform and delivers the IT, Employee, Customer, and Customer Workflows that matter. We also offer enterprise solutions to help you drive every aspect of your digital transformation. Get the amazing experiences you desire and unlock the productivity that you need. Now, native mobile capabilities are available for every day work across the enterprise.

Azure Monitor maximizes availability and performance of your services and applications by providing a comprehensive solution to collect, analyze, and act on telemetry from both cloud and on-premises environments. It allows you to understand the performance of your applications and helps you identify issues that could affect them and the resources that they rely on.

xMatters, an intelligent communications platform, is designed to accelerate critical business processes, including IT operations, DevOps, and major incident management processes. xMatters is trusted by more than 1000 global companies. It provides intelligent communication tools that enable effective IT management, business continuity management and employee engagement. The platform offers unparalleled reliability and innovative functionality.

Open-source monitoring solutions are able to power your alerting and metrics. Prometheus stores all data in time series. These are streams of timestamped value belonging to the same metric with the same labeled dimensions. Prometheus can also generate temporary derived times series as a result of queries. Prometheus offers a functional query language called PromQL, which allows the user to select and aggregate time series data real-time. The expression result can be displayed as a graph or tabular data in Prometheus’s expression browser. External systems can also consume the HTTP API. Prometheus can be configured using command-line flags or a configuration file. The command-line flags can be used to configure immutable system parameters such as storage locations and the amount of data to be kept on disk and in memory. . Download: https://sourceforge.net/projects/prometheus.mirror/

Cherwell Service Management (ITSM) is the current choice for IT Service Management. The Cherwell platform is affordable and simple to use. IT teams can implement, automate, and modernize service and support processes to meet the business's needs. However, it does not have the complexity and cost of legacy ITSM solutions. You can choose between subscription pricing or perpetual pricing, on or off-premises, SaaS, Cherwell hosted or public cloud infrastructure.

You decide how TOPdesk works for you. You can use TOPdesk to process incoming tickets, or collaborate with multiple service teams using one tool. We have the features and flexibility to suit any organization, from ITSM and CAFM to ESM. Our software will help you assist your customers. TOPdesk is more than a service management tool. Since 1993, our people have been helping organizations all over the world improve their service delivery. We care about your success. This is reflected in our customer satisfaction ratings. We are here to help you every step of your way. You can streamline your IT support with simple call registration, resource planning and dynamic reporting options. All your facilities services can be managed with clear overviews, personal to do lists and cleverly designed planners.

SIGNL4 is a mobile alerting app that allows teams to track, escalations, and ownership transparency. It offered reliable alerting via push, SMS, voice and voice calls, as well as duty planning and collaboration. SIGNL4 allows for a faster response to critical alerts and major incidents, as well as urgent service requests. Get the SIGNL4 app from https://www.signl4.com.