Best IT Management Software for Rackspace

Google Cloud is an online service that lets you create everything from simple websites to complex apps for businesses of any size. Customers who are new to the system will receive $300 in credits for testing, deploying, and running workloads. Customers can use up to 25+ products free of charge. Use Google's core data analytics and machine learning. All enterprises can use it. It is secure and fully featured. Use big data to build better products and find answers faster. You can grow from prototypes to production and even to planet-scale without worrying about reliability, capacity or performance. Virtual machines with proven performance/price advantages, to a fully-managed app development platform. High performance, scalable, resilient object storage and databases. Google's private fibre network offers the latest software-defined networking solutions. Fully managed data warehousing and data exploration, Hadoop/Spark and messaging.

Revolutionize your IT management with New Relic. Gain strategic insights and enhance operational performance using New Relic's state-of-the-art observability platform, built to provide unmatched transparency and control. Our tool offers a comprehensive overview of your IT ecosystem, bringing together data from various systems to optimize operations, improve decision-making, and achieve successful business results. Track performance in real-time, detect and address issues before they escalate, and ensure efficient resource distribution through insightful analytics. Encourage collaboration between IT and business sectors, synchronize technology investments with corporate objectives, and confidently navigate the intricate landscape of contemporary IT. New Relic redefines IT management as a key driver of growth and innovation, all while ensuring streamlined operations.

Microsoft 365 is a comprehensive productivity suite that brings together essential tools like Word, Excel, PowerPoint, Outlook, and Teams in a unified cloud-based environment. Enhanced by Microsoft 365 Copilot, the platform integrates AI directly into these applications to help users work more efficiently and intelligently. Users can quickly generate documents, analyze complex datasets, and design presentations with the help of AI-driven suggestions and automation. The platform supports real-time collaboration, allowing teams to work together on files, share updates, and communicate seamlessly. With OneDrive cloud storage, users can securely store and access their files from any device at any time. Microsoft 365 also enables users to incorporate their own files into AI prompts, ensuring responses are relevant and context-aware. Copilot can assist with brainstorming ideas, summarizing content, and organizing workflows to save time. The platform is accessible across desktop, web, and mobile applications, providing flexibility for different work environments. It also prioritizes user control, giving individuals the ability to manage how AI is used within their workspace. By combining productivity tools with intelligent automation, Microsoft 365 helps users accomplish tasks faster and more effectively. Ultimately, it empowers individuals and teams to improve productivity, collaboration, and decision-making in a modern digital workspace.

Cloudflare is the foundation of your infrastructure, applications, teams, and software. Cloudflare protects and ensures the reliability and security of your external-facing resources like websites, APIs, applications, and other web services. It protects your internal resources, such as behind-the firewall applications, teams, devices, and devices. It is also your platform to develop globally scalable applications. Your website, APIs, applications, and other channels are key to doing business with customers and suppliers. It is essential that these resources are reliable, secure, and performant as the world shifts online. Cloudflare for Infrastructure provides a complete solution that enables this for everything connected to the Internet. Your internal teams can rely on behind-the-firewall apps and devices to support their work. Remote work is increasing rapidly and is putting a strain on many organizations' VPNs and other hardware solutions.

6,000+ companies trust Files.com to automate and secure business critical transfers. We obsess about security, compliance, reliability, and performance so your critical business processes just work every time. Easily manage any transfer flow without writing scripts or code, and onboard workloads and partners effortlessly. We support standard file transfer protocols (FTP, SFTP, AS2) for working with external partners and also provide native apps for high performance internal transfers. As a fully Cloud-Native SaaS, there are no servers for you to buy or maintain, there is no installation required, and high availability and redundancy are built in and free. Our InfoSec Program is audited annually by Kirkpatrick Price, a leading information security CPA firm. Our audit covers the scope of the entire Files.com business (not just datacenter operations) and names Files.com specifically. Beware of smaller competitors who try to pass off someone else’s audit as their own. Technical capabilities include encryption at-rest and in-transit, four types of two-factor authentication, nine enterprise identity (SSO) integrations, configurable password and session policies, and a perfect “A+” score from Qualys SSL Labs.

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Microsoft Azure serves as a versatile cloud computing platform that facilitates swift and secure development, testing, and management of applications. With Azure, you can innovate purposefully, transforming your concepts into actionable solutions through access to over 100 services that enable you to build, deploy, and manage applications in various environments—be it in the cloud, on-premises, or at the edge—utilizing your preferred tools and frameworks. The continuous advancements from Microsoft empower your current development needs while also aligning with your future product aspirations. Committed to open-source principles and accommodating all programming languages and frameworks, Azure allows you the freedom to build in your desired manner and deploy wherever it suits you best. Whether you're operating on-premises, in the cloud, or at the edge, Azure is ready to adapt to your current setup. Additionally, it offers services tailored for hybrid cloud environments, enabling seamless integration and management. Security is a foundational aspect, reinforced by a team of experts and proactive compliance measures that are trusted by enterprises, governments, and startups alike. Ultimately, Azure represents a reliable cloud solution, backed by impressive performance metrics that validate its trustworthiness. This platform not only meets your needs today but also equips you for the evolving challenges of tomorrow.

Microsoft SharePoint empowers organizations to securely create, manage, and share content across teams with built-in AI intelligence and collaboration tools. It serves as a central hub for communication, document management, and process automation—enhanced by Copilot for rapid site creation and SharePoint agents that answer questions, summarize data, and provide actionable insights. Users can easily design modern intranet sites using templates, flexible layouts, and drag-and-drop elements tailored to their brand identity. With advanced management controls, IT administrators maintain strict data governance, identity management, and compliance across departments. Integrated with Teams, OneDrive, Outlook, and Power BI, SharePoint ensures a connected workflow where content and people align effortlessly. Its AI-driven knowledge discovery transforms passive files into searchable, intelligent resources that drive decision-making. The platform also supports immersive media, dynamic dashboards, and multilingual content to enhance internal communication. Whether for small businesses or global enterprises, SharePoint is the foundation for a unified, secure, and AI-ready digital workplace.

AWS is the leading provider of cloud computing, delivering over 200 fully featured services to organizations worldwide. Its offerings cover everything from infrastructure—such as compute, storage, and networking—to advanced technologies like artificial intelligence, machine learning, and agentic AI. Businesses use AWS to modernize legacy systems, run high-performance workloads, and build scalable, secure applications. Core services like Amazon EC2, Amazon S3, and Amazon DynamoDB provide foundational capabilities, while advanced solutions like SageMaker and AWS Transform enable AI-driven transformation. The platform is supported by a global infrastructure that includes 38 regions, 120 availability zones, and 400+ edge locations, ensuring low latency and high reliability. AWS integrates with leading enterprise tools, developer SDKs, and partner ecosystems, giving teams the flexibility to adopt cloud at their own pace. Its training and certification programs help individuals and companies grow cloud expertise with industry-recognized credentials. With its unmatched breadth, depth, and proven track record, AWS empowers organizations to innovate and compete in the digital-first economy.

Enhance your productivity with a business-class email and calendaring solution. With Exchange, you can effectively collaborate on essential documents while enjoying a streamlined inbox that highlights significant messages and adjusts to your individual work habits, allowing you to accomplish tasks more efficiently. Benefit from a customized inbox filled with useful features, along with a more structured method for managing and engaging with your emails. Enhanced search functions deliver quicker and more comprehensive results, and the inclusion of Add-ins provides powerful customization options that link you to contemporary services and internal business applications. Additionally, optimize your schedule with a sophisticated calendaring system that surpasses mere appointment setting, automatically capturing details from emails like flight confirmations and hotel bookings, and offering venue suggestions based on your current location. Microsoft Exchange Online serves as a robust hosted email platform designed for businesses, ensuring the protection of your data through advanced security measures. With these tools combined, you can streamline your workflow and empower your team to work more innovatively.

Combat ransomware, spam, phishing, and various other cyber threats targeting small to medium-sized businesses, enterprises, healthcare organizations, as well as government agencies and contractors. With API-level integration available for platforms such as Microsoft Office 365 & GCC High, Google Workplace, and other email service providers, MailRoute effectively mitigates email-related attacks aimed at compromising your sensitive information and systems. Our solution offers economical, multi-layered defense mechanisms tailored to meet CMMC, NIST 800-171, HIPAA, DFARS compliance, and is accepted by DISA for email security. Designed with no single point of failure, our fully owned infrastructure features geo-distributed data centers equipped with redundant network connections, power supplies, and cooling systems, ensuring an impressive uptime of 99.999%. MailRoute also thwarts email forgeries and spoofing attempts by utilizing advanced email authentication techniques alongside managed DNS modifications. Through continuous management and updates of your email network security, we guard against cyber threats and minimize risks such as operational downtime, thus promoting both cost predictability and service reliability. Our commitment to maintaining robust email security measures demonstrates our dedication to safeguarding your digital assets against evolving cyber threats.

Transforming data into actionable insights is made simple with Splunk, which is securely and reliably managed as a scalable service. By entrusting your IT backend to our Splunk specialists, you can concentrate on leveraging your data effectively. The infrastructure, provisioned and overseen by Splunk, offers a seamless, cloud-based data analytics solution that can be operational in as little as 48 hours. Regular software upgrades guarantee that you always benefit from the newest features and enhancements. You can quickly harness the potential of your data in just a few days, with minimal prerequisites for translating data into actionable insights. Meeting FedRAMP security standards, Splunk Cloud empowers U.S. federal agencies and their partners to make confident decisions and take decisive actions at mission speeds. Enhance productivity and gain contextual insights with the mobile applications and natural language features offered by Splunk, allowing you to extend the reach of your solutions effortlessly. Whether managing infrastructure or ensuring data compliance, Splunk Cloud is designed to scale effectively, providing you with robust solutions that adapt to your needs. Ultimately, this level of agility and efficiency can significantly enhance your organization's operational capabilities.

Experience a comprehensive service designed for the development, management, and operation of your OpenStack private cloud. The OpenStack® Private Cloud can enhance your operational agility and reduce expenses while steering clear of vendor lock-in. Despite its potential benefits, nearly half of the companies that try to implement OpenStack encounter failure, not only due to its inherent complexity but also due to a lack of specialized knowledge in the platform. To thrive with OpenStack, it is essential to have guidance from certified professionals who are skilled in the architecture, security, monitoring, patching, and upgrading of OpenStack environments. Rackspace Technology offers a solution with its OpenStack Private Cloud, which combines cutting-edge technology, automation, and skilled human experts to provide continuous architecture support, security, and round-the-clock operations, all reinforced by a team of over 1,000 OpenStack specialists. Eliminate obstacles to achieving success with OpenStack by utilizing it as a managed service and experience the assurance that comes from the backing of such a vast pool of expertise. This robust support network empowers your business to fully leverage the capabilities of OpenStack, ensuring a smoother and more efficient cloud journey.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

As leading authorities in the design and management of data infrastructures for expanding businesses, we cater to a range of needs from those just starting with 5GB of data to those who have scaled up to over 100TB. Our expertise allows us to pinpoint the perfect setup that maximizes value for your specific requirements. ObjectRocket provides a robust selection of database instances including CockroachDB, Elasticsearch, MongoDB, PostgreSQL, Redis, and TimescaleDB, all ensured for high availability and supported around the clock by professional database engineers. We facilitate the hosting and management of databases for applications across major platforms like Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, and Rackspace Service Net. Every production workload on ObjectRocket's secure and automated platform comes with dedicated, around-the-clock support, including direct access to our skilled engineers, tailored plans, unlimited DBA time, and comprehensive 24/7 monitoring. By choosing us, you can rest assured that your data is in expert hands, allowing you to focus on what truly matters—growing your business.

Manage the efficiency and performance of your cloud operations seamlessly. With NetApp Cloud, you gain comprehensive insight into your applications and infrastructure. Utilizing Cloud Insights, you can effectively monitor, troubleshoot, and enhance all resources across your entire tech stack, whether hosted on-premises or in the cloud. Safeguard your most crucial asset—data—from ransomware attacks by leveraging early detection systems and automated threat responses. You can also receive alerts about potential misuse or theft of vital intellectual property by malicious actors, both from within and outside your organization. Maintain corporate compliance through audits of access and usage patterns related to your essential data, whether it resides on-premises or in the cloud. Achieve full-stack visibility over your infrastructure and applications from a multitude of collectors, providing a centralized overview. You won’t have to rush to discover new monitoring solutions each time a novel platform is integrated into your organization, allowing you to focus on innovation and growth instead. This streamlined approach ensures that you can respond promptly to any challenges that may arise.

An MQTT Broker designed with enthusiasm to meet all your requirements for deploying and scaling IoT applications. It features a REST API, a comprehensive dashboard with customizable widgets, and an extensive data storage solution, among other capabilities. Users can quickly visualize a snapshot of their IoT devices, monitoring client connections and disconnections, as well as critical data through various dashboard widgets. The system also provides alerts and color-coded indicators based on different value triggers. A robust rules engine is included to convert MQTT messages, facilitating streamlined M2M communication automation. This engine supports event and timer-based rules, enabling users to define data patterns and automate corresponding actions. For secure device communication, a publish and subscribe messaging model is implemented with dual layers of security, employing SSL/TLS for connectivity and optional username/password authentication. Additionally, web security measures are in place for data viewing. To ensure high availability, the broker can operate multiple message brokers simultaneously, guaranteeing efficient message collection and publication from devices. This architecture assures a remarkable 99.99% success rate in data collection, ensuring reliability regardless of software challenges. Moreover, the system's flexibility allows for seamless integration with various IoT applications and services.

A multi-user cloud system is readily available to anyone with internet access, managed by a third-party service provider, and offers a budget-friendly solution for data storage. This backup typically involves a combination of on-premises storage alongside public cloud resources, tailored to meet varying requirements. In contrast, private cloud storage is designated for exclusive use by a single organization, which can oversee it with in-house resources or through an external vendor. The platform provides users with an extensive array of technical file formats for download, enabling the saving of emails in specific formats directly onto their local drives. These commonly used file formats assist users in transferring emails from their webmail accounts to other compatible applications seamlessly. A major advantage of utilizing this application is its comprehensive email services, which facilitate the backup of mailbox items that are stored either locally or on alternative mail servers, including various source email services. Such capabilities make it easier for users to manage their email data efficiently, ensuring that important information is preserved and easily accessible.

The IoT Platform provides all the essential tools to design and launch a comprehensive IoT application, allowing you to concentrate on your primary business objectives. With the IoT Platform, you can easily integrate it into your brand instead of starting from scratch, enabling you to connect with more customers promptly. Its flexible architecture, bolstered by IoT technologies, is perfect for service providers seeking to unify their customer base while securely managing the connection of IoT devices and applications to a single hosted server. Essentially, any device that communicates via MQTT over a TCP/IP layer qualifies as an MQTT client, since the MQTT protocol relies on TCP/IP for operation. Both the broker and client need to operate on a TCP/IP layer, which can also be utilized for MQTT over SSL. The Bevywise platform supports MQTT/TCP, facilitating the development of IoT applications efficiently. Additionally, the platform enables multi-tenant device management, allowing for the oversight of multiple customers' device data within a single framework, thereby empowering each client to effectively monitor and control their IoT devices. This approach not only enhances user experience but also streamlines management processes across different customers.

IBM Apptio integrates financial and operational information into a cohesive model based on a widely accepted categorization of costs. By employing advanced allocation rules in conjunction with targeted metrics and key performance indicators (KPIs), we empower businesses to address critical inquiries concerning their investments and streamline their budgeting and forecasting procedures. This capability allows organizations to communicate investment rationales and deviations from plans more efficiently to stakeholders and executive leadership, ultimately leading to the identification of opportunities for optimizing cost structures, mitigating risks, and fostering growth. Furthermore, adopting a structured perspective on IT expenditures, both actual and projected, grounded in an established framework facilitates swifter ad hoc analyses and enhances budgeting cycles. By minimizing overall IT spending through the reduction of waste, elimination of redundancies, and alignment of investments with strategic goals, businesses can significantly cut down on the time allocated to forecasting. This approach not only increases the frequency of updates but also frees up resources, enabling a focus on higher-value initiatives that drive long-term success.

Akamai brings digital experiences closer to users than any other provider while simultaneously keeping threats and attacks at bay. As it drives the next wave of digital transformation, the Akamai Intelligent Edge Platform acts as a comprehensive shield, safeguarding all aspects of the digital ecosystem, including websites, users, devices, data centers, and clouds. This technology effectively reduces friction and enhances user engagement. With a network of a quarter of a million edge servers strategically positioned in numerous locations worldwide, it processes an astounding 2.5 exabytes of data annually, engaging with 1.3 billion devices and 100 million IP addresses daily. Positioned within a single network hop of over 90% of the global Internet population, it stands out as the sole global, extensively distributed, intelligent edge platform, delivering the scale, resilience, and security that modern businesses require. Additionally, it offers advanced threat intelligence to help organizations manage security vulnerabilities and defend against cyber threats. This comprehensive approach ensures that digital operations remain secure and efficient in an increasingly complex online landscape.

Oracle Cloud Infrastructure not only accommodates traditional workloads but also provides advanced cloud development tools for modern needs. It is designed with the capability to identify and counteract contemporary threats, empowering innovation at a faster pace. By merging affordability with exceptional performance, it effectively reduces total cost of ownership. As a Generation 2 enterprise cloud, Oracle Cloud boasts impressive compute and networking capabilities while offering an extensive range of infrastructure and platform cloud services. Specifically engineered to fulfill the requirements of mission-critical applications, Oracle Cloud seamlessly supports all legacy workloads, allowing businesses to transition from their past while crafting their future. Notably, our Generation 2 Cloud is uniquely equipped to operate Oracle Autonomous Database, recognized as the industry's first and only self-driving database. Furthermore, Oracle Cloud encompasses a wide-ranging portfolio of cloud computing solutions, spanning application development, business analytics, data management, integration, security, artificial intelligence, and blockchain technology, ensuring that businesses have all the tools they need to thrive in a digital landscape. This comprehensive approach positions Oracle Cloud as a leader in the evolving cloud marketplace.

Create, execute, oversee, link, and safeguard all your applications across any cloud environment. VMware's Multi-Cloud solutions provide a cloud operating framework suitable for all types of applications. Propel your digital transformation efforts with the most reliable and widely adopted cloud infrastructure available today. Utilize the same expertise you apply in your data center while accessing a vast network of six major hyperscale public cloud providers and over 4,000 VMware Cloud Provider Partners. By employing a hybrid cloud approach through VMware Cloud Foundation, you can achieve uniform infrastructure and operations for both new and existing cloud-native applications, spanning from the data center to the cloud and extending to the edge. This uniformity fosters enhanced agility while minimizing complexity, expenses, and risks. You can develop, run, and manage contemporary applications across any cloud, addressing various demands with resources from both on-premises and public cloud environments. Furthermore, you have the capability to manage both containerized workloads and traditional VM-based workloads seamlessly on one cohesive platform, ensuring efficiency and adaptability.

Microshare® IoT provides instantaneous insights into your facilities through an extensive selection of thousands of sensing devices, enabling visibility into every area. With starter kits designed for a quick setup in just one day and without the need for IT involvement, our solution utilizes the open Low-Power, Long-range LoRaWAN™ network, allowing you to cut costs, boost operational efficiency, and enhance customer satisfaction simultaneously. This proven IoT solution is trusted by the world’s largest commercial real estate services and investment firms. Featuring carrier-grade LoRaWAN connectivity, our system offers easy installation, extended battery life, and secure, low-power communication for hundreds of sensors. Furthermore, our Smart Facilities solutions enhance this robust ecosystem of providers, giving airport operators increased options and improved value. We also collaborate with all major suppliers of LoRaWAN™ network servers, including Actility, Kerlink, Loriot, Orbiwise, The Things Network, and TrackNet, ensuring flexibility in deploying our solutions through private or dedicated networks, tailored to meet diverse operational needs. This commitment to versatility and reliability positions us as a leader in the IoT landscape.

Cloud images serve as operating system templates, with each instance initially being a perfect replica of the others. The unique attributes of each cloud instance are defined by user data, and cloud-init is the automated tool that applies this data to your instances. This includes various datasource and module references, along with numerous examples for easier implementation. Although cloud-init originated in Ubuntu, it has since been adapted for most major Linux distributions and FreeBSD. For providers of cloud images, cloud-init simplifies the variations among different cloud vendors automatically, ensuring that the official Ubuntu cloud images maintain consistency across all public and private cloud platforms. This uniformity allows users to deploy their applications without worrying about the underlying infrastructure differences.