Best Issue Tracking Software of 2024

The only admin app you will ever need to unlock the true power of Jira Available on Cloud, Server, and Data Center. The complete solution for automating, customizing, and expanding Jira. ScriptRunner allows you to use Jira Software and Jira Service Desk in ways you never imagined. ScriptRunner gives Jira administrators superpowers. It automates bulk actions and creates scripted fields. Instead of using dozens of plug-ins and apps, you can now use one app. Advanced Jira automation allows you to model complex business processes. Instead of wasting admin time on repetitive tasks, focus your admin resources on the things that matter. You can save time and effort by writing only one plug-in using Groovy scripts. Learn how ScriptRunner can transform your Jira instance to everything you've ever wanted.

In many types of projects, task management is essential. Do not be intimidated by a complicated and cumbersome (ahem Jira) issue tracker system. Clarity Issue Tracking is able to do what you need, and then it gets out of your way. Clarity can help you track your team, no matter how large or small. Your issue tracker should not be the reason you have issues in your project. Unlimited users. It's not fun to track bugs by yourself. Invite your entire team. Invite your customers/clients. All plans are unlimited users and there is no per-user licensing. Collaboration is key to effective issue tracking. Email is fully supported for Clarity Issue Tracking. You can monitor issues and be notified whenever they are updated. Email your colleagues with any issues, regardless of whether they are users. You can respond to and update issues via email. We know that you check your email every 30 seconds.

Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.

The most flexible and powerful checklist software to digitize business processes. Testify's flexible checklist software makes your business processes transparent and controllable. Testify is a tool that helps you not only digitize all types of testing processes but also optimizes them over time. You can reduce turnaround times, resolve issues up to 60% quicker, and get individual quality reports that are generated in real-time for you. These reports also reveal potential areas for improvement. All your customers, suppliers, partners, and employees can be connected on one platform to create a consistent awareness about the quality of your products. Testify's powerful features make it easy to capture, document, and analyze any type of business process. This allows for greater efficiency, productivity, and transparency throughout the entire value chain. The right solution for every step of your digitization strategy.

Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.

No hassle bug and issue tracking. Our intuitive interface makes it easy to track your issues. You can organize your issues into categories and follow the issues' life-cycle. You can search them, assign them to your developers, attach files and tag them. You can also ping your team mates to customize your system. All this and more is possible with the well-known Mantis name. Host your service for a hassle-free, fast setup and all new features as soon as they become available. No more headaches with maintenance or installation! Access your data from anywhere with reliable, secure storage. Access to our top-notch support team for any MantisHub questions. We are always looking for integrations that will improve the productivity of your team. ManitsHub users have access to a variety of plugins, as well as the opportunity to partner with some of most popular services to maximize their capabilities.

HuBoard was built using the GitHub public API. HuBoard issues can be merged to GitHub, so you won't have to deal with synchronization issues. You can keep issues where they belong: in the repository with your codes! Kanban board lightweight: This task board is fully customizable and gives developers instant feedback on the status of their tasks as they progress. Clicking on a filter once will dimm issues that don't match. Click again to make them disappear. Filters can be combined and matched to help narrow down what you need to focus on. Drag your avatar onto the card to quickly assign issues. HuBoard will automatically remember the most important issues. The amazing feature of GitHub's GitHub allows you to drag issues between milestones. This is a great addition! No more spending time looking at checkboxes or paging through GitHub’s awkward grid view.

Your team's edge is product knowledge. This knowledge takes time. It's easy to make notes in LightCat. In LightCat, you Scribble. These "scribbles", can then be connected to create the tree of knowledge. You can embed charts, videos, and Figma boards. It is easy to build the knowledge tree. Simply add a tag or note to the knowledge tree. That's all there is to it. The tags act like edges on a graph, connecting the documents. The scribble is now embedded in every document that has the tag. LightCat allows you to create features and user stories using scribbles - also known as "tickets". Convert the entire Scribble into one feature. You can map different lines to different features, or convert the entire Scribble into one feature. Soon, you'll be able push the tickets to JIRA. LightCat is a powerful WYSIWYG markdown editor. It is easy to create professional-looking Product Documentation. Keep everyone on the same page. LightCat offers a powerful Product Decision Framework, Storyboard. Storyboard is flexible as a spreadsheet, but powerful as an algorithm.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

WebIssues, an open-source, multi-platform system that allows for team collaboration and issue tracking, is available as a free download. It can be used to store and share issues, as well as file attachments and comments. It is simple to install and use, but it has many capabilities and can be customized. It includes an integrated web client. It requires PHP 5.6 and a MySQL, PostgreSQL, or SQL Server database. The desktop client application can be used on Windows, Mac, and Linux. It requires version 2.0 WebIssues Server. For more information on installing and using WebIssues, please refer to the WebIssues guide. For support issues related to WebIssues please visit the Support forum. You can submit ideas and suggestions via the Feature requests forum. To submit bugs, use the Issues tracker at GitHub. Join the WebIssues Team to contribute to the project.

The task & issue module contains information about version control and commits. You can create a snippet to share code or text with your colleagues. More than 100 languages are supported. Attach unlimited files, images, and documents to tasks & issues. All history can be viewed from the task & issues module. You can see who completed a task, and when it was made available for production. Jixee is a task- and communication hub that simplifies the workflow of your dev team. Our mission is to allow developers to focus on software development and not task management. Our goal is to create a great product and an amazing user experience for developers so they can get on with their work. Clear communication is key to building great software. Jixee is your hub, connecting your favorite tasks and communication tools into a single experience. Jixee can integrate with your existing services. To create your own unique workflow, integrate your developer tools.

Diligent HighBond: A complete GRC platform designed by industry experts to improve IT security, risk management and compliance. Industry experts wanted a better way of working. HighBond streamlines collaboration between organizations, automates repetitive tasks and delivers best practices in an award-winning interface powered by ACL Robotics/Rsam technology. HighBond is a collection of products that each cover a different aspect of your organization's governance. These products together form the HighBond software platform.

ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.

The app is lightweight, smart, elegant, and real-time. It helps you manage your tasks, issues. It's highlighted in bold when something has changed on a ticket since your last visit. Click on the Create Release Note button to create a new build. uBugtrack will attach the closed/fixed tickets to this release notice. When you comment on a uBugtrack ticket, the message will automatically be sent to a slack channel. RESTful Json Api allows you to connect uBugtrack to your own applications. Whenever you comment on a uBugtrack ticket, the message will be automatically sent to a slack channel. uBugtrack has entered public beta. During beta, uBugtrack remains completely free. uBugtrack can be used in production to manage your tickets. Your data will not be deleted after the beta ends.

IssueFly is the easiest online issue-tracking tool to organize communication between you and your client in business projects. IssueFly is an easy tool that allows you to create a temporary space for communication between clients and you. It is easy to use and requires no training. Send an invitation and enjoy IssueFlying. We offer one of the most popular online issue-tracking tools. Our app is free for individual or test use.

All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation

Q5's Incident Management Software, a web-based software that centralizes the recording, tracking, and reporting of incidents and events, is simple to use. It streamlines compliance. Our incident management software will help identify workplace hazards and take corrective steps to make your workplace safer. Q5's Incident Management Software offers the most flexible and comprehensive tool available. You can consolidate all information related to your workplace's incidents .... in one place, regardless of whether you have multiple locations or worksites. The incident management software includes intelligence that takes the guesswork out creating and maintaining accurate records.

Bugzero's change management issue tracking software allows enterprises to track and follow the progress of each problem or issue until it is resolved. Bugzero allows users to identify any type of issue, from simple customer questions or requests to detailed technical reports about an error or problem. This software can be used internally or externally, intranet and internet. It can be used by software developers, testers, manufacturers for customer tracking and bug tracking, as well as IT help desks and any other service providers for trouble ticketing. Bugzero is a web-based, enterprise-grade, cost-effective, scalable solution that increases teamwork efficiency. It allows users to report issues, track progress towards resolution, and identify the person responsible for the issue. It is simple to use and flexible enough to adapt to an organization's business processes and workflows. It works.

NetResults® Corporation creates and markets NetResultsTracker™, a web-based collaboration tool that allows companies to more effectively track, manage, and resolve a variety of business issues. NetResults Tracker is a web-based collaboration software that can be used to track bugs, issues, problem tracking and change management. It also supports workflow management, process management as well as help desk, knowledge bases, and an automated support portal. Web-based collaboration tool that helps companies track and manage business issues. NetResults Tracker Standard Edition includes additional collaboration features like alerts and escalate, discussion threads, and others. Our customers come from many industries, including entertainment, consulting, financial, government and hardware manufacturing, pharmaceuticals, retail, software, system integraton, telecommunications, transportation, and utilities.

PointInsight is a web-based portal for business process management that simplifies and makes it easy to use. It allows you to create, enforce and enforce business rules, and optimize business processes for small, medium-sized, and large businesses. It was specifically designed to automate and streamline IT support, help desk, and IT services. PointInsight provides an integrated knowledge base that can be customized to provide instant business intelligence such as alerts and reports, as well as customizable search features. Automate, standardize and make all human-centric business processes more efficient.

It can be difficult to keep track of everything with free bug tracking tools. Helix ALM makes it easy for you to track, prioritize, create, and resolve problems. This allows you to release better software quicker. You can track progress on issues and track results with dashboards, task boards, customizable reports, and task boards. You can also use search and issue filters to quickly find the issue you are looking for. This issue tracking tool can automatically calculate risks and prioritize issues. You will feel confident that you are paying attention to the most critical issues, defects, or customer requests first. Your customers' feedback matters. However, you must be able prioritize feature requests and bugs from your customers. You won't neglect issues. To limit the time issues can remain unresolved, you will be able to establish time-based escalation guidelines.

Crow Canyon's Request manager for SharePoint and Office 365 is able to be used for a wide variety of business needs. It allows you to provide faster service and quicker responses for virtually all types of requests, including SharePoint approval workflows. Reduce the time and effort required to follow up on emails or phone calls. To comply with regulations, establish procedures and controls. Measuring service levels. You can customize your service levels to meet your needs. Employees spend more time on their jobs, customer satisfaction rises, and departments such as IT, Facilities and HR, Payroll and Marketing are more productive. Our SharePoint and Office 365 Request Manager covers scenarios that aren't covered by our standard applications, such as help desk, work orders, asset tracking, etc. These applications are designed for specific, well-defined goals.

Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.

Enviance is a leader of cloud-based Environmental, Health, Safety software. It delivers real-time mission-critical information wherever, anytime, and enterprise-wide. Streamline operations, improve compliance confidence, and gain more control over the environment. For happier employees and a stronger company, it is important to better manage employee risks. With tighter management of people, processes and people, you can avoid safety risks. Enviance is a leader of cloud-based Environmental, Health and Safety software (EH&S) that delivers real-time mission critical information anywhere, anytime, and enterprise-wide.

A platform that allows your team to create, test, and deploy process-driven apps to your factory floor. Easy collection and measurement of data allows you to make data-driven decisions that keep your company competitive. Our cloud-based workstation creator makes it easy to bring your ideas to life. Drag and drop components to create complex conditional workflows within minutes. Use the tools that work best for you. Collective CI connects more devices than anyone else, and adds new options every month. We integrate with devices like the Atlas Copco Torque Tools and Allen-Bradley Controllers as well as Zebra Printers, Microsoft SQL Server, Barcode Scanners, Zebra Printers, Zebra Printers, Zebra Printers, Zebra Printers, and Microsoft SQL Server. It is crucial that workers have quick access to the most recent work instructions, troubleshooting guides, and other information in order to meet safety, quality, OEE, and other targets. Manufacturers must do more than make these important documents digitally available to reach this goal.