Best Incident Management Software for Zenduty

New Relic’s enterprise-grade Incident Management software offers a complete solution for promptly detecting, responding to, and resolving incidents. Built for large-scale environments, our unified data platform aggregates telemetry data across your software ecosystem, providing robust full-stack analysis tools to quickly pinpoint issues and identify root causes. With real-time monitoring, automated alerts, and customizable workflows, New Relic enables teams to streamline incident response, reduce downtime, and maintain service reliability. Enhance incident resolution times, improve team collaboration, and deliver exceptional customer experiences with New Relic’s advanced Incident Management capabilities.

The ultimate uptime monitoring service. Get 50 monitors with 5-minute checks completely free. Set up in seconds and stay informed about your website’s health at all times. Website monitoring: Get instant alerts when your website goes down. Reliable and accurate monitoring helps you fix issues before they affect users and prevent revenue loss. SSL certificate monitoring: Avoid losing visitors due to expired SSL certificates. Get notified 30 days before expiration so you can renew in time. Ping and port monitoring: Check if your server is online or if your email service is running on port 465. Monitor any port you need with real-time alerts. Cron job monitoring: Track scheduled tasks with heartbeat monitoring. We verify if the request arrives on time, making sure server-side jobs and internet-connected devices are running properly. Status pages: Create up to 100 branded status pages, protect them with a password, and allow subscribers to receive updates. Stay informed with email, SMS, voice calls, push notifications, or integrations with Slack, Zapier, PagerDuty, Telegram, Discord, Microsoft Teams, Google Chat, and more. Maintenance windows: Pause monitoring when you schedule downtime to avoid unnecessary alerts

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Splunk is a secure, reliable, and scalable service that turns data into answers. Our Splunk experts will manage your IT backend so you can concentrate on your data. Splunk's cloud-based data analytics platform is fully managed and provisioned by Splunk. In as little as two days, you can go live. Software upgrades can be managed to ensure that you have the most recent functionality. With fewer requirements, you can tap into the data's value in days. Splunk Cloud is compliant with FedRAMP security standards and assists U.S. federal agencies, their partners, and them in making confident decisions and taking decisive actions at rapid speed. Splunk's mobile apps and augmented reality, as well as natural language capabilities, can help you increase productivity and contextual insight. Splunk solutions can be extended to any location by simply typing a phrase or tapping a finger. Splunk Cloud is designed to scale, from infrastructure management to data compliance.

Proactive customer communication can stop the flood of support requests that can occur during an incident. Statuspage allows you to manage subscribers and send consistent messages via the channels you choose (email, text message or in-app message). You can control which components of your service are displayed on your page. You can also tap into 150+ third-party components to display the status and mission-critical tools your service depends on such as Stripe, Mailgun and Shopify. Statuspage integrates seamlessly with your favorite monitoring, alerting and help desk tools to ensure a quick response. Eliminate the hassle of incident communication. You can quickly communicate with users using pre-written templates and tight integrations to the incident management tools that you already use. With Uptime Showcase, you can turn your page into a sales and marketing tool. It allows you to display historical uptime for current and potential customers.

Smarter incident management for busy SRE/DevOps teams. AI and machine learning combine the knowledge of your team. A machine learning and AI-powered correlation engine for DevOps, Site Reliability Engineering and Site Reliability Engineering. Automatic correlation, aggregation, and prioritization alerts help you focus on the most important things. Automated predictive insights and suggested solutions make it easier to resolve issues faster. Automated enrichment of issues that contain all relevant logs, events, and metrics, regardless the timeframe.