Best Incident Management Software for Microsoft Azure

New Relic’s enterprise-grade Incident Management software offers a complete solution for promptly detecting, responding to, and resolving incidents. Built for large-scale environments, our unified data platform aggregates telemetry data across your software ecosystem, providing robust full-stack analysis tools to quickly pinpoint issues and identify root causes. With real-time monitoring, automated alerts, and customizable workflows, New Relic enables teams to streamline incident response, reduce downtime, and maintain service reliability. Enhance incident resolution times, improve team collaboration, and deliver exceptional customer experiences with New Relic’s advanced Incident Management capabilities.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

Better Stack allows you to see inside any stack and debug any issue. Visualize the entire stack. Aggregate all your logs to structured data and query it like a database using SQL. Search, store and centralize your logs in a flash. Do not worry about archiving and rehydration. Dashboards that combine metrics from multiple sources to create a beautiful summary. Monitor everything, from websites to servers. Schedule on-call rotatings, get actionable notifications, and resolve incidents quicker than ever. Be notified by a platform that monitors infrastructures better. Our 30-second check will give you a screenshot and a second by second timeline of the error. We verify each HTTP and ping-based event from at least three locations before we alert. No more false alarms! We have you covered, whether it's monitoring your web page, APIs, pings, POP3, SMTP, IMAP, DNS, or general network monitoring.

Keep track of all Ops and Dev incidents and take control. Notify the right people, reduce response times, and avoid alert fatigue. Opsgenie is a modern, incident management platform that ensures critical events are not missed and the right people take the appropriate actions in the shortest time possible. Opsgenie can receive alerts from custom applications and monitoring systems, and will categorize each alert according to importance and timing. On-call schedules ensure that the right people get notified via multiple communication channels, including voice calls, SMS, email, and push messages on mobile phones. Opsgenie automatically escalates any alert that is not acknowledged. This ensures that the incident receives the appropriate attention. Register now for a free trial.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

The most affordable reporting software available today. Incident Tracker works directly alongside numerous Healthcare Agencies across the United States. Incident Tracker uses Microsoft Azure to provide the highest level of security and data protection in the industry. Microsoft Azure is HIPAA-certified. We can review and sign a Business Associate Agreement for your company if necessary. Incident Tracker is a cost-effective and user-friendly solution. You can customize categories, locations, or digitize paper forms. Automated email notifications. Automated workflows. Trending and Analytics. Report Life Cycle. For easy tracking, you can set custom statuses. Incident Tracker can be used worldwide by security companies, large and small. It allows you to create and access the analytics and documentation tools that you need in your field. It allows you to upload images and documents directly to the report. And, most importantly, it's very user-friendly.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Cloudaware is a SaaS-based cloud management platform designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware offers such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. In addition, the platform integrates with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and 50+ other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.

Do you still need to manage systems after migrating from the Cloud? Cloud providers require companies to ensure that the infrastructure and services are always available and functioning. What are the requirements of cloud-based companies? > Avoid Alert Fatigue and Notify Incidents You must manage the > Unknown into The Known SendQuick Cloud enables: - Active monitoring with Ping, Port, and URL Checks - Roster Management and Rule Configuration - Users can choose between SMS, Facebook Messenger and Line, Telegram, MS Teams and Slack.

Sedai intelligently finds resources, analyzes traffic patterns and learns metric performance. This allows you to manage your production environments continuously without any manual thresholds or human intervention. Sedai's Discovery engine uses an agentless approach to automatically identify everything in your production environments. It intelligently prioritizes your monitoring information. All your cloud accounts are on the same platform. All of your cloud resources can be viewed in one place. Connect your APM tools. Sedai will identify and select the most important metrics. Machine learning intelligently sets thresholds. Sedai is able to see all the changes in your environment. You can view updates and changes and control how the platform manages resources. Sedai's Decision engine makes use of ML to analyze and comprehend data at large scale to simplify the chaos.

RingStor, a data management company, offers innovative solutions for digital asset backup, business continuity planning, and emergency action. RingStor's name is derived from the technical architecture of data storage. It offers cost-effective, cross platform, multi-tenant solutions that are known for their reliability and high performance. These solutions can be quickly deployed and configured to fit any infrastructure. They are also easy to manage. RingStor has gathered the essential components any business needs in order to ensure that a disaster doesn't seriously damage your business, or worse, put you out-of-business.

ZIF for IT Operations. Switch from reactive to proactive IT operations and enable frictionless IT. Features a single pane of command. With 100+ plugins, aggregates data from multiple monitoring tools and devices. Get actionable insights into events. Reduces noise in the infrastructure by identifying correlations between events and reducing false alarms Identify Root Cause. Infrastructure and application heat maps make it easier to detect infrastructure issues. Predictive Analytics. Forecasts issues before they cause impact using supervised and unsupervised machines learning algorithms. Notification and Reporting. Notifies the appropriate people through the Virtual Supervisor by logging an incident in the ITSM Tool. Automate tasks. Automate repetitive tasks and complex workflows by setting up triggers. Benefits. 360o visibility of the enterprise. Operational efficiency by noise nullification, driving a faster Mean-Time to Repair. Proactive identification and mitigation of risks based upon patterns that are not dependent on a CMDB

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

Komodor simplifies K8s troubleshooting and gives you all the tools you need to solve the problem with confidence. Komodor monitors all of your k8s stack and identifies problems. It then uncovers the root cause and provides you with the context you need. Komodor can automatically identify k8s problems, such as failed deployments, misconfigurations and bottlenecks. Identify emerging problems before they spread and affect end-users. Pre-made playbooks can be used to simplify root cause analysis, avoid disruptive escalations, and save valuable time. Give your teams clear instructions for troubleshooting that will turn every responder into an expert.

Zenduty's platform for incident alerting, response orchestration and on-call management helps you to institutionalize reliability in your production operations. You can get a single view of the health and performance of your entire production operation. Respond to incidents 90 percent faster and resolve them 60 percent faster. Implement customized and data driven on-call rotations for 24/7 operational coverage of major incidents. Implement industry-leading incident response protocols and resolve incidents quicker through effective task delegation. Bring your playbooks into your incidents automatically. Logging incident tasks and actions items will help you to produce productive postmortems for future incidents. Suppress loud alerts to allow your engineers and support staff to focus on the alerts which are important. Over 100+ integrations for all your APMs and log monitoring, error tracking, server monitoring, ITSM Support, and Security services.

Squash latencies and detect bottlenecks. Debug errors. Join the rapidly growing community of businesses around the globe that are achieving a 20X ROI and value by adopting KloudMate compared to other observability platforms. Monitor critical metrics and dependencies quickly, and detect anomalies using alarms and issue trackers. Locate 'breakpoints' within your application development lifecycle to fix issues proactively. View service maps of every component within your application and discover intricate dependencies and interconnections. Track every request and operation to gain detailed visibility into performance metrics and execution paths. Unified Infrastructure Monitoring capabilities can be used to monitor metrics, regardless of whether it is a multi-cloud, private, hybrid or hybrid architecture. A complete system view will help you debug faster and more precisely. Identify and solve issues faster.

StackPulse automates incident management and response, enabling continuous software service reliability. The StackPulse platform provides SREs, developers, and on-callers with the context and control to analyze, respond, and resolve incidents across all levels of the stack. StackPulse changes the way engineering and operations teams manage software and infrastructure services. Our Platform makes it easy for you to collaborate with a range of incident management tools, including automated war room creation, data capture, and auto-generated postmortems. These incidents provide data that can be used to generate recommendations for playbooks and triggers. This can help reduce MTTR and improve SLO compliance. StackPulse identifies risks based on the unique patterns of your organization's monitoring, infrastructure and operational data. Then, it recommends automated playbooks that are tailored to your company.

Quickly access data from all sources with a single search, including non-security data sources and unstructured data in cloud storage. Control where and how to store data, reducing storage costs and eliminating expensive data churn projects. Supercharge your security investigations with a single view of normalized and enriched search results from across your data sources.

React to messages by using an emoji. This will automatically pin the message to your retrospective timeline. It is inefficient and inconsistent to memorize and follow hard-to-find incident manuals. Create workflows to set reminders, invite responders, post checklists, send out notifications, etc. Use our Workflow templates to adapt them to your specific incident process. Assign roles so you can quickly see who is doing what. Instantly generate retrospective templates, timelines and incident details. We'll do the rest. Create automated runbooks by using our drag-and drop workflow creator. You can automatically trigger specific runbooks depending on incident conditions such as severity or affected services, instead of scrolling down Google Docs/Confluence.

Swimlane is a leader for security orchestration, automation, and response (SOAR). Swimlane automates manual, time-intensive processes and operational workflows, and delivers powerful, consolidated analytics and real-time dashboards from across your security infrastructure. This allows you to maximize the incident response capabilities for over-burdened, understaffed security operations. Swimlane was established to provide flexible, innovative, and scalable security solutions to organizations that are struggling with alert fatigue, vendor proliferation, and staffing shortages. Swimlane is a leader in the growing market for security orchestration and automation solutions that automate and organise security processes in repeatable ways to maximize resources and speed incident response.

StackState's Topology & Relationship-Based Observability platform allows you to manage your dynamic IT environment more effectively. It unifies performance data from existing monitoring tools and creates a single topology. This platform allows you to: 1. 80% Reduced MTTR by identifying the root cause of the problem and alerting the appropriate teams with the correct information. 2. 65% Less Outages: Through real-time unified observation and more planned planning. 3. 3.3.2. 3x faster releases: Developers are given more time to implement the software. Get started today with our free guided demo: https://www.stackstate.com/schedule-a-demo

Transform your domain operations using AI and automation to create an autonomous enterprise for greater resilience, assurance, customer satisfaction, and increased customer satisfaction. Digitate's ignio solves your operational problems for an agile, resilient and autonomous enterprise. Businesses can quickly adapt to change, evolve digitally, and unleash innovation to sustain their growth. ignio can transform your IT and business operations from reactive to proactive. Learn how enterprises can improve their IT operations strategy and business strategy to become an autonomous enterprise. Start your journey from traditional to automated to autonomous operations. Autonomous Operations, powered by AI and Machine Learning, allows enterprises to reduce manual effort, adapt to business and IT changes efficiently, and focus on innovation.

AIOps allows you to predict issues, reduce user impact and automate resolutions. Automate and automate IT operations that are reactive. Cross-team automation workflows can help you identify anomalies and fix them before they happen. AIOps enables proactive digital operations. Stop chasing false positives, and identify anomalies faster. Telemetry data can be collected and analyzed for improved visibility and lower noise. Share actionable insights with other teams and identify the root cause of incidents. You can reduce outages by following guided recommendations. Rapidly implementing insights-based solutions can reduce recovery times. Pre-built playbooks and knowledge bases make repetitive tasks easier. Establish a culture that is performance-driven across all teams. DevOps and Site Reliability Engineers, (SREs), should have access to microservices in order to increase observability and speed up incident resolution. Manage the digital lifecycle beyond IT operations.

A single pane of glass provides complete risk visibility and assurance. ZeroNorth (formerly CYBRIC), is a platform that organizations use to manage their software and infrastructure risks at the speed of their business. ZeroNorth's platform accelerates and scales the detection and remediation software and infrastructure vulnerabilities. Converting manual and isolated efforts into one, coordinated process. The ZeroNorth platform allows organizations to create a consistent vulnerability detection and remediation program, provide continuous risk visibility, assurance, and improve the value and usability of existing scanning tools. This will allow them to move forward at any stage in their journey towards DevOps security.