Best Incident Management Software for Amazon Web Services (AWS)

New Relic’s enterprise-grade Incident Management software offers a complete solution for promptly detecting, responding to, and resolving incidents. Built for large-scale environments, our unified data platform aggregates telemetry data across your software ecosystem, providing robust full-stack analysis tools to quickly pinpoint issues and identify root causes. With real-time monitoring, automated alerts, and customizable workflows, New Relic enables teams to streamline incident response, reduce downtime, and maintain service reliability. Enhance incident resolution times, improve team collaboration, and deliver exceptional customer experiences with New Relic’s advanced Incident Management capabilities.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

VIRIMA is a SaaS platform that provides highly automated IT Asset Management, IT Service Management (ITSM), and IT Operations Management solutions (ITOM). It is easy to use and affordable to deploy. VIRIMA enables business processes to be linked to the technology and services they rely on through advanced infrastructure discovery and visualization capabilities. VIRIMA CMDB's innovative automation capabilities provide insight, control, and value to IT companies large and small. This allows them to efficiently address the challenges of managing and securing today’s dynamic, dispersed, and complex IT estate.

Better Stack allows you to see inside any stack and debug any issue. Visualize the entire stack. Aggregate all your logs to structured data and query it like a database using SQL. Search, store and centralize your logs in a flash. Do not worry about archiving and rehydration. Dashboards that combine metrics from multiple sources to create a beautiful summary. Monitor everything, from websites to servers. Schedule on-call rotatings, get actionable notifications, and resolve incidents quicker than ever. Be notified by a platform that monitors infrastructures better. Our 30-second check will give you a screenshot and a second by second timeline of the error. We verify each HTTP and ping-based event from at least three locations before we alert. No more false alarms! We have you covered, whether it's monitoring your web page, APIs, pings, POP3, SMTP, IMAP, DNS, or general network monitoring.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Cloudaware is a SaaS-based cloud management platform designed for enterprises that deploy workloads across multiple cloud providers and on-premises. Cloudaware offers such modules as CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. In addition, the platform integrates with ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and 50+ other products. Customers deploy Cloudaware to streamline their cloud-agnostic IT management processes, spending, compliance and security.

Do you still need to manage systems after migrating from the Cloud? Cloud providers require companies to ensure that the infrastructure and services are always available and functioning. What are the requirements of cloud-based companies? > Avoid Alert Fatigue and Notify Incidents You must manage the > Unknown into The Known SendQuick Cloud enables: - Active monitoring with Ping, Port, and URL Checks - Roster Management and Rule Configuration - Users can choose between SMS, Facebook Messenger and Line, Telegram, MS Teams and Slack.

Sedai intelligently finds resources, analyzes traffic patterns and learns metric performance. This allows you to manage your production environments continuously without any manual thresholds or human intervention. Sedai's Discovery engine uses an agentless approach to automatically identify everything in your production environments. It intelligently prioritizes your monitoring information. All your cloud accounts are on the same platform. All of your cloud resources can be viewed in one place. Connect your APM tools. Sedai will identify and select the most important metrics. Machine learning intelligently sets thresholds. Sedai is able to see all the changes in your environment. You can view updates and changes and control how the platform manages resources. Sedai's Decision engine makes use of ML to analyze and comprehend data at large scale to simplify the chaos.

Effex offers a unique solution to environmental safety and health challenges. This includes regulatory compliance, corporate sustainability towards environmental protection, accident avoidance and response, standardization of processes and standardization. Our EHS solution uses the most advanced software technologies. Our EHS Management System is affordable and can be customized to meet specific industry requirements and customer needs. Construction has one of the highest fatality rates among all industries. To prevent more deaths and long-term injuries, it is essential to manage safety and health properly. Our priority is to set high benchmarks in tracking and training, document management, and document management in order to keep employees safe in high-risk environments. EffexEHS (Software as a Service) is a software application that helps businesses and EHS professionals meet today's Environment, Health and Safety challenges.

Shoreline is the only cloud reliability platform that allows DevOps engineers to build automations in a matter of minutes and fix problems forever. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud. Debugging and repairing issues is easy with advanced tooling for your best SREs, Jupyter style notebooks for the broader team, and a platform that makes building automations 30X faster by allowing operators to manage their entire fleet as if it were a single box. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment.

Komodor simplifies K8s troubleshooting and gives you all the tools you need to solve the problem with confidence. Komodor monitors all of your k8s stack and identifies problems. It then uncovers the root cause and provides you with the context you need. Komodor can automatically identify k8s problems, such as failed deployments, misconfigurations and bottlenecks. Identify emerging problems before they spread and affect end-users. Pre-made playbooks can be used to simplify root cause analysis, avoid disruptive escalations, and save valuable time. Give your teams clear instructions for troubleshooting that will turn every responder into an expert.

Squash latencies and detect bottlenecks. Debug errors. Join the rapidly growing community of businesses around the globe that are achieving a 20X ROI and value by adopting KloudMate compared to other observability platforms. Monitor critical metrics and dependencies quickly, and detect anomalies using alarms and issue trackers. Locate 'breakpoints' within your application development lifecycle to fix issues proactively. View service maps of every component within your application and discover intricate dependencies and interconnections. Track every request and operation to gain detailed visibility into performance metrics and execution paths. Unified Infrastructure Monitoring capabilities can be used to monitor metrics, regardless of whether it is a multi-cloud, private, hybrid or hybrid architecture. A complete system view will help you debug faster and more precisely. Identify and solve issues faster.

StackPulse automates incident management and response, enabling continuous software service reliability. The StackPulse platform provides SREs, developers, and on-callers with the context and control to analyze, respond, and resolve incidents across all levels of the stack. StackPulse changes the way engineering and operations teams manage software and infrastructure services. Our Platform makes it easy for you to collaborate with a range of incident management tools, including automated war room creation, data capture, and auto-generated postmortems. These incidents provide data that can be used to generate recommendations for playbooks and triggers. This can help reduce MTTR and improve SLO compliance. StackPulse identifies risks based on the unique patterns of your organization's monitoring, infrastructure and operational data. Then, it recommends automated playbooks that are tailored to your company.

Quickly access data from all sources with a single search, including non-security data sources and unstructured data in cloud storage. Control where and how to store data, reducing storage costs and eliminating expensive data churn projects. Supercharge your security investigations with a single view of normalized and enriched search results from across your data sources.

Swimlane is a leader for security orchestration, automation, and response (SOAR). Swimlane automates manual, time-intensive processes and operational workflows, and delivers powerful, consolidated analytics and real-time dashboards from across your security infrastructure. This allows you to maximize the incident response capabilities for over-burdened, understaffed security operations. Swimlane was established to provide flexible, innovative, and scalable security solutions to organizations that are struggling with alert fatigue, vendor proliferation, and staffing shortages. Swimlane is a leader in the growing market for security orchestration and automation solutions that automate and organise security processes in repeatable ways to maximize resources and speed incident response.

StackState's Topology & Relationship-Based Observability platform allows you to manage your dynamic IT environment more effectively. It unifies performance data from existing monitoring tools and creates a single topology. This platform allows you to: 1. 80% Reduced MTTR by identifying the root cause of the problem and alerting the appropriate teams with the correct information. 2. 65% Less Outages: Through real-time unified observation and more planned planning. 3. 3.3.2. 3x faster releases: Developers are given more time to implement the software. Get started today with our free guided demo: https://www.stackstate.com/schedule-a-demo

AIOps allows you to predict issues, reduce user impact and automate resolutions. Automate and automate IT operations that are reactive. Cross-team automation workflows can help you identify anomalies and fix them before they happen. AIOps enables proactive digital operations. Stop chasing false positives, and identify anomalies faster. Telemetry data can be collected and analyzed for improved visibility and lower noise. Share actionable insights with other teams and identify the root cause of incidents. You can reduce outages by following guided recommendations. Rapidly implementing insights-based solutions can reduce recovery times. Pre-built playbooks and knowledge bases make repetitive tasks easier. Establish a culture that is performance-driven across all teams. DevOps and Site Reliability Engineers, (SREs), should have access to microservices in order to increase observability and speed up incident resolution. Manage the digital lifecycle beyond IT operations.

Automate service catalogs and alert audits across all your observability tools. Temperstack gives visibility, surfaces issues proactively, and allows collaboration across teams - from CTOs to SRE Engineers. Control metrics, prevent system downtimes, fix issues, and improve the reliability of your system. Visualize dependencies and streamline SLOs to achieve goals. Automate alerts and reduce fatigue. Measure, streamline and accelerate incident resolution. Facilitate postmortems and optimize configurations to cultivate excellence. Temperstack integrates the most popular monitoring software, providing a unified interface for all observability. Operates on most cloud providers. Integrate tools into the entire development toolchain. Experts are available to help you at any time. No heavy lifting of infrastructure is required.