Business Software in the USA

  • 1
    UENI Reviews
    Top Pick

    UENI

    UENI

    $24.99/month
    4.9 out of 5 stars
    9,731 Ratings
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    UENI is a done-for-you website design service and small business platform: you answer a few questions, and UENI's team builds, writes, and launches your website in about 7 days. No templates to pick, no editor to learn, no code. Who it is for: small and local businesses that need a professional web presence fast. Tradespeople, contractors, salons, clinics, cleaners, restaurants, retailers, photographers, coaches, and consultants. Every UENI plan includes: • A custom, mobile-friendly website built and copywritten for you • Managed web hosting with a free SSL certificate • A custom domain and professional business email • Local SEO and Google Business Profile setup so you get found on Google and Google Maps • Online booking and appointment scheduling • Payments, invoicing, and an online store with 0% UENI transaction fees • Lead-capture, quote request, and contact forms • Unlimited done-for-you edits, handled by a real team • A 1:1 launch and training call Plans: Website Launch $24.99/month plus $79 setup. Plus $59/month adds advanced SEO, integrations, multiple mailboxes, and priority phone support. Growth $124.99/month adds a dedicated growth team, marketing plan, content creation, and monthly 1:1 marketing sessions. 30-day money-back guarantee on all plans. Platform choice matters: UENI can build on the UENI CMS, on Wix, or on WordPress with managed WordPress hosting, so you are never locked into one proprietary stack. Founded in 2014, UENI has launched websites for more than 700,000 small businesses worldwide and holds a 4.8 out of 5 Trustpilot rating from over 9,000 reviews. The short version: UENI is the affordable alternative to a web design agency and the shortcut past half-finished DIY website builders.
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    ARGOS Identity Reviews

    ARGOS Identity

    ARGOS Identity

    $0.10 per submission
    4.9 out of 5 stars
    8 Ratings
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    For developers, ARGOS Identity offers two APIs. ARGOS ID Check (KYC/eKYC): launch the hosted Liveform from one URL in a browser or an iOS, Android or React Native WebView, or build your own capture UI on the Verify engine APIs. Your backend uses the REST API to fetch submissions, review pending cases, delete or partially delete data for GDPR and CCPA requests and download AML reports, and receives webhooks for created, submit, approved, rejected, updated, delete and AML result events. Each check reads the ID with OCR plus MRZ and PDF417 barcode checks, tests ID and selfie liveness, matches the face to the ID photo and screens the user against sanctions and PEP lists, with ongoing monitoring afterwards. Data is processed and stored in the region chosen for each project (US or South Korea), sensitive fields are encrypted with AES-256 at rest, and payload encryption is optional. A migration API imports existing verification records. ARGOS Omni (Review Ops Agent): authenticate with an x-api-key header, create a profile under a workflow, upload files, text or JSON as items (PDF, DOCX, XLSX, PPTX, images, CSV, HTML, EML and more) and start an asynchronous analysis. The result follows the output schema you defined, with a verdict of verified, rejected or pending_review and the reasoning and source step for each extracted value, and every completed analysis can be downloaded as a PDF report.
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    Introw PRM Reviews

    Introw PRM

    Introw

    $329 per month
    4.8 out of 5 stars
    122 Ratings
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    Introw is a next-generation PRM platform designed to help B2B companies launch partner portals directly on top of their existing CRM systems, including HubSpot and Salesforce. It is built for speed, ease of use, and automation, enabling organizations to streamline partner engagement without lengthy implementation processes. Introw provides key capabilities such as: ✔ CRM-integrated lead & deal sharing flows with AI-driven channel conflict resolution ✔ Content enablement and tracking ✔ AI-powered support agent for partner assistance ✔ AI-enabled learning management system (LMS) ✔ Off-portal engagement via smart nudges through email and Slack Introw focuses on meeting partners where they already work, ensuring high adoption and efficient collaboration. The platform is designed to simplify partner management while maintaining a seamless connection to core CRM data.
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    Adaptive Security Reviews

    Adaptive Security

    Adaptive Security

    4.9 out of 5 stars
    152 Ratings
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    Adaptive is the human security platform for the AI era. AI has fundamentally changed the threat landscape. Deepfakes make social engineering more convincing, AI-generated phishing makes sophisticated attacks easier to scale, and the rapid adoption of AI tools and agents introduces entirely new risks inside the organization. Adaptive brings together security awareness training, phishing simulations, agentic email security, and AI governance to secure every attack surface where work happens. The platform trains employees against emerging threats, stops sophisticated attacks in the inbox, and secures risky AI and agent usage. Every product works together, combining signals across employees, email, browsers, and devices to continuously understand and reduce human risk. More than 2,000 leading organizations trust Adaptive, rating it 4.9/5 on G2 and Gartner with an NPS of 94. Recognized by Fortune and Fast Company and featured in CNN, BBC, WSJ, Politico, and Variety, Adaptive has raised over $100M from investors including OpenAI and NVIDIA.
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    Edgefinity IoT Reviews

    Edgefinity IoT

    CYBRA Corporation

    4.8 out of 5 stars
    6 Ratings
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    Edgefinity IoT is a powerful RFID and IoT platform that gives organizations real-time visibility into inventory, assets, equipment, work-in-process, and personnel. By collecting data from RFID readers, sensors, and connected devices, the platform provides a clear view of what is happening across facilities and operations. Edgefinity IoT helps businesses automate tracking, locate critical assets, monitor movement, verify inventory and shipments, improve production visibility, and support safety applications such as personnel tracking and emergency mustering. Configurable rules and alerts can automatically trigger actions when predefined conditions are met, helping teams respond faster and reduce manual oversight. Built to work with a wide range of RFID hardware and IoT technologies, Edgefinity IoT can be deployed in the cloud or on-premise and scaled across applications, facilities, and enterprise operations.
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    Proton VPN Reviews

    Proton VPN

    Proton AG

    $6.99/user/month
    4.6 out of 5 stars
    41,009 Ratings
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    Secure your organization from costly data breaches while meeting essential compliance requirements, such as ISO 27001, GDPR, and HIPAA. Our software-based VPN solution is easy to deploy alongside your existing systems, giving you a powerful and adaptable tool for securing your enterprise network. Our VPN Professional plan allows your team to connect securely to your local networks and cloud-based services. And with granular segmented control over who can connect to dedicated VPN servers and Gateways (logical groupings of dedicated servers), you can ensure your staff can access the resources they need (but only what they need). All of our business plans use robust industry-standard AES-256 or ChaCha20 encryption to ensure your data remains secure. You can further strengthen your organization's security with enforced two-factor authentication (2FA) and seamless login through single sign-on (SSO) with SCIM support for automated user provisioning. Our global high-performance (mainly 10 Gbps) server network is one of the largest in the world, and is part of the trusted Proton ecosystem — a suite of fully open source, end-to-end encrypted services built by the creators of Proton Mail and designed specifically to keep your business secure.
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    SaaSify Reviews

    SaaSify

    SaaSify

    $5,000 per year
    4.8 out of 5 stars
    122 Ratings
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    SaaSify is an agentic Cloud GTM platform that runs the entire marketplace motion for AWS, Azure, and Google Cloud on one system instead of three separate ones. Its agents draft and file listings in about 90 minutes, move private offers straight through Salesforce or HubSpot, and find and file co-sell opportunities to hyperscaler partner portals automatically, with sync running both ways in real time. Funding requests move through that same pipeline end to end, so committed AWS, Azure, and GCP dollars actually get captured instead of lapsing unused. Hyperscaler experts back every account, working alongside customer teams on FTR approvals, certifications, and quarterly program changes. Revenue, usage, billing, and payout data land in a single source of truth per cloud. More than 500 ISVs run their marketplace motion through SaaSify, managing over $5B in revenue with a 4.9-star rating on G2.
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    iTacit Reviews

    iTacit

    iTacit

    4.6 out of 5 stars
    46 Ratings
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    Your employees can connect to everything they need to do the job. iTacit is more than an employee app. It gives your front-line access to email-free messages and training, a social intranet as well as digital forms, checklists, and other resources. Better engagement starts with hiring and continues through employee retention. iTacit makes it easy to streamline recruitment, onboarding, training, as well as setting performance goals and standards. Keep an eye on your workforce's progress. Give your team the tools and training they need to succeed and watch them grow. iTacit can reduce or eliminate in-person training, track compliance, and offer independent learning paths for employees. Multiple teams working together and a large front-line workforce can pose challenges. Your business and customer success depend on a skilled workforce. This means you will already face the challenges of segmenting communications, managing compliance records, and other tasks.
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    Total ETO Reviews

    Total ETO

    Total ETO

    From $9000/year for 5 users
    4.6 out of 5 stars
    46 Ratings
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    Total ETO is a Totally Better ERP / MRP for Custom Machine Builders, providing better efficiency, accuracy, and profitability. Our system was designed by engineers to match the unique workflow of Engineer To Order manufacturers, including Integrators, Panel Shops & OEMs. Our solution will: -Increase efficiency in engineering by integrating with your CAD. -Allow designers to cost out the BOM before purchases are made. -Track changes to the BOM at any stage of the project and ensure the information is shared across departments. -Save time & money in procurement with your newly Dynamic BOMs. -Capture change order information, including labor, material, and sales price changes so they aren't omitted or forgotten. -Improve accuracy through out your organization, including sales estimates. -Route parts between various tasks, tracking both internal and external processes.    -Help ensure parts are inspected and know who completed the inspection.  You'll be able to record and follow up on quality issues on the shop floor, from engineering, or for purchased parts with embedded Non-Conformance Reports.
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    Paycom Reviews

    Paycom

    Paycom

    4.6 out of 5 stars
    8,504 Ratings
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    Paycom revolutionizes HR and payroll with automated, employee-first technology to support each stage of employment. Our single database with a command-driven AI engine enables seamless data access and management, which reduces errors, endless data entry and time-consuming administrative tasks.
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    Elecard Boro Reviews
    Elecard Boro is a professional software solution designed to monitor video stream health and track QoS/QoE parameters across distributed networks. By providing centralized access to statistics and automated reporting, Boro enables telecom professioals to build a powerful monitoring ecosystem from scratch or easily scale existing infrastructure to ensure flawless broadcast quality. How it works: Boro utilizes distributed software probes to monitor UDP, RTP, HTTP, HLS, DASH, SRT, and RTMP streams. By aggregating multi-point measurements on a centralized server, operators can instantly isolate quality degradation across the entire delivery chain. The platform provides network-wide visibility and real-time alerts for ETSI TR 101 290 errors via Email, SNMP, Webhook, PagerDuty, and Telegram. Key Features: • Rapid Deployment & Scalability: Launch a monitoring probe in just 30 minutes. Easily scale your infrastructure by adding new probes to the unified Boro ecosystem on any hardware. • Proactive Issue Resolution: Monitor over 50 QoS and QoE parameters (including full ETSI TR 101 290 compliance) and use triggers to localize network anomalies before they impact viewers. • Advanced Diagnostics: Use comprehensive analysis of SCTE-35 ad-insertion cues and PCAP stream recording for in-depth delivery troubleshooting. • Effortless Integration & Access: Access monitoring data from any device via an intuitive web interface. Seamlessly integrate Boro into your existing workflow using WebHook, SNMP, and ControlAPI. • Operational Efficiency: Reduce the workload on QA and network engineers through automated regular reporting, advanced visualization dashboards, and smart threshold tuning that eliminates false alarms.
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    Flagsmith Reviews

    Flagsmith

    Flagsmith

    $45/month
    4.8 out of 5 stars
    43 Ratings
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    Flagsmith gives software engineering teams a self-hosted or fully managed feature flagging platform for controlling releases across web, mobile, and backend systems. Ship code behind a flag, then decide who sees it — by environment, user, or custom segment — without redeploying. Run Flagsmith however fits your infrastructure: our managed cloud, your own private cloud, or fully on-premise. What you get: Progressive rollouts with one-click rollback if something breaks Live config changes — flip features on or off instantly, no redeploy required Segment-based A/B and multivariate testing Project and role-based access control for multi-team organizations Native integrations with the tools already in your stack MCP support and a CLI so AI agents and scripts can manage flags directly Open source at its core, Flagsmith is built for teams that want control over where their configuration data lives.
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    EcholoN Reviews
    Top Pick

    mIT solutions GmbH

    $5000 one-time payment
    4.8 out of 5 stars
    50 Ratings
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    EcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It helps organizations manage service processes, workflows, assets, knowledge and business information in one integrated environment. A key component is the EcholoN Enterprise Application Framework. It enables companies to configure workflows, forms, data structures, roles and business logic and to create individual business applications on the same platform. This allows EcholoN to support requirements beyond traditional ticketing and service management. The platform covers Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract processes, complaint management, quality processes, maintenance and technical field service. Workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual effort. EcholoN can be used across IT and other departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, process automation and custom enterprise applications.
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    Canopy Reviews

    Canopy

    Canopy

    $50.00/month
    4.6 out of 5 stars
    1,172 Ratings
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    Canopy, a cloud-based practice management system for accountants, is available. Our suite of features allows you to streamline your firm and connect with clients. It includes workflow, document management and billing, payments, a robust CRM, secure client portal, and tools that automate any post-filing issues such as IRS notices.
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    CoachIQ Reviews

    CoachIQ

    CoachIQ

    $99
    4.9 out of 5 stars
    45 Ratings
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    CoachIQ offers sports coaches a comprehensive platform to manage scheduling, payments, client communication, and session tracking with ease. Beyond these core features, it provides video analysis and media sharing capabilities that let coaches upload athlete clips, add notes or voiceover feedback, and share libraries of drills or game footage for athlete learning. With tools to enhance both in-person and virtual coaching, CoachIQ helps coaches grow their business and deepen engagement. Trusted by top coaches, it simplifies daily operations and supports scaling with professional features.
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    Monk Reviews

    Monk

    Monk

    4.9 out of 5 stars
    8 Ratings
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    Most enterprise invoices are never paid from an emailed invoice. Across the $2B+ in receivables Monk manages, 92% have to be submitted through the buyer accounts payable portal instead, and a failed submission is usually silent. Monk is an AI-native accounts receivable platform built around that problem. It files invoices into more than 600 corporate AP portals, including Coupa, Ariba and SAP Business Network, uploads 87% without a person, and brings each rejection back onto the invoice record with the reason attached. Collections runs on the same data. Julia, the Monk agent for Intelligent Collections, reads inbound replies and answers what the customer wrote instead of advancing a dunning schedule, clearing 90% of invoices without escalation. Outbound mail sends through your existing Gmail or Microsoft 365 mailbox. Payments match at 80%, rising to 95% once rules are added. Runs on QuickBooks, NetSuite or Dynamics 365 Business Central. SOC 2 Type II. Live in one to three days.
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    NodeMaven Reviews
    Top Pick

    NodeMaven

    NodeMaven

    $2.20 per GB
    4.8 out of 5 stars
    1,088 Ratings
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    NodeMaven employs a sophisticated filtering mechanism that evaluates IPs in real-time prior to allocation, guaranteeing that you receive high-quality addresses 95% of the time. With access to over 30 million premium, pre-screened residential IPs spanning more than 150 countries and 1,400 cities, NodeMaven facilitates targeted usage at the country, region, and city levels. Their state-of-the-art filtering process ensures that 95% of the IPs maintain clean records, thereby boosting success rates in activities such as web scraping, SEO monitoring, and social media management. The platform allows for unlimited concurrent sessions and features super sticky sessions that can endure for up to 24 hours, ensuring stable and dependable connections. NodeMaven's intuitive dashboard makes the selection of proxies and their integration with popular third-party applications like Selenium, Puppeteer, and various anti-detect browsers a breeze. Additionally, they offer comprehensive onboarding assistance and expert support to help users successfully navigate anti-bot systems, thereby enhancing user experience and efficiency. This combination of features positions NodeMaven as a leading choice for those in need of reliable proxy solutions.
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    LS Retail Reviews

    LS Retail

    LS Retail

    4.3 out of 5 stars
    212 Ratings
    Top Pick See Software for LS Retail
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    POS platforms typically ask retail, restaurant, hotel, pharmacy, and gas station businesses to choose: adopt the vendor's ERP, or bolt on a separate integration yourself. LS Central works differently. It integrates natively with Microsoft Dynamics 365 Business Central, and connects to SAP S/4HANA, Oracle, and Microsoft Dynamics through CentralConnect, LS Retail's own managed integration. Businesses keep the ERP and payment infrastructure they already run. On top of that, LS Central combines POS, inventory, pricing and promotions, loyalty, eCommerce, workforce management, analytics, and financial operations in one system, running in over 110,000 locations across 157 countries. The modular design means businesses adopt only the capabilities they need and extend over time, with global templates for consistent processes and local rules for taxation, pricing, and compliance. AI-enhanced capabilities add demand forecasting, inventory optimization, promotion tracking, and operational reporting, with data synced in real time.
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    IONOS Cloud Object Storage Reviews

    IONOS Cloud Object Storage

    IONOS

    $4.99 per TB
    4.6 out of 5 stars
    45,199 Ratings
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    IONOS Cloud Object Storage is a flexible storage solution tailored for the management and retrieval of extensive volumes of unstructured data within cloud platforms. Fully compliant with the S3 API standard, it empowers developers and IT professionals to utilize existing S3 clients and tools for bucket and object management, seamlessly integrating into modern cloud-native applications and systems. This service allows businesses to store nearly limitless amounts of static or backup data without the complexities of traditional storage management. Engineered for both reliability and high availability, it ensures data remains accessible and secure through redundant storage mechanisms across multiple nodes, safeguarding against potential infrastructure failures. Ideal for a variety of use cases, it supports the storage of backups, archives, and disaster recovery snapshots, while also efficiently managing substantial datasets that are essential for analytics, machine learning, or digital content initiatives. Furthermore, its scalability makes it an excellent choice for organizations anticipating growth or needing to adapt quickly to changing data storage requirements.
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    IONOS Cloud GPU Servers Reviews

    IONOS Cloud GPU Servers

    IONOS

    $3,990 per month
    4.6 out of 5 stars
    45,340 Ratings
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    IONOS offers GPU Servers that deliver a high-performance computing framework aimed at managing tasks that demand significantly more power than standard CPU systems can provide. This infrastructure features top-tier NVIDIA GPUs, including the H100, H200, and L40s, in addition to specialized AI accelerators like Intel Gaudi, facilitating extensive parallel processing for demanding applications. By utilizing GPU-accelerated instances, the cloud infrastructure is enhanced with dedicated graphical processors, enabling virtual machines to execute intricate calculations and handle data-heavy tasks at a much faster rate compared to traditional servers. This solution is especially well-suited for fields such as artificial intelligence, deep learning, and data science, where training models on extensive datasets or executing rapid inference processes is necessary. Furthermore, it accommodates big data analytics, scientific simulations, and visualization tasks, including 3D rendering or modeling, that necessitate substantial computational capacity. As a result, organizations seeking to optimize their processing capabilities for complex workloads can greatly benefit from this advanced infrastructure.
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    iVerify Reviews

    iVerify

    iVerify

    5.0 out of 5 stars
    1 Rating
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    Utilize iVerify to enhance the security of your iOS device and identify any alterations made to your smartphone. With straightforward instructional guides, iVerify simplifies the management of your online presence and account security. By safeguarding your team's mobile devices, you can effectively stay ahead of potential vulnerabilities; the platform provides metrics that display the progress on security guides, ensures your operating system is current, and reveals any signs of compromise. iVerify works to protect your devices and online accounts from threats and detects security breaches by monitoring for indicators of iOS exploitation and by scanning for known harmful files and directories. While it can identify many instances of compromise, it does not guarantee the detection of every threat. Therefore, it remains crucial to minimize your risk of attacks and restrict the amount of sensitive information accessible on your phone and through your online accounts. Furthermore, regularly reviewing your security practices can further enhance your overall protection against emerging threats.
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    net2phone Reviews

    net2phone

    net2phone

    $19.99/month/user
    4.4 out of 5 stars
    197 Ratings
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    net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Communication breaks down when channels are scattered and tools do not talk to each other. net2phone solves this with a connected business VoIP and unified communications platform built for teams that cannot afford dropped context or slow resolutions. Unite, net2phone's unified communications solution, brings voice, messaging, video, and chat into a single place, with call and video recording, transcription, sentiment analysis on voice calls, automated action item tracking, and AI-generated follow-up emails. AI Agent handles inquiries and completes workflows on its own, answering questions, resolving support cases, scheduling, and managing returns across phone and chat, in 30+ languages, with seamless handoff to human agents when needed. Coach AI analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and coaching recommendations by user or department. uContact, net2phone's omnichannel contact center, gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards they need to deliver consistent customer experiences at scale. Every net2phone solution connects to the tools businesses already use, with a drag-and-drop workflow builder for automating processes without writing code, backed by enterprise-grade security and expert guidance at every step, from setup to integration to ongoing optimization.
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    WaitWell Reviews

    WaitWell

    WaitWell

    $29/location
    4.8 out of 5 stars
    211 Ratings
    Top Pick See Software for WaitWell
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    WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty. WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.
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    Anaconda Reviews
    Top Pick

    Anaconda

    Anaconda

    4.4 out of 5 stars
    625 Ratings
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    Anaconda is an AI-native development platform that gives teams a governed path from early experimentation to production AI deployment. The platform is built around trusted open-source packages, secure Python package management, controlled environments, and production-grade orchestration. Anaconda helps organizations avoid broken environments, dependency conflicts, security gaps, and deployment delays that can slow AI initiatives. Anaconda Core provides validated packages, automated security scanning, and intelligent dependency conflict resolution for Python and data science teams. Its platform capabilities support AI orchestration, trusted distribution, and enterprise workflows for building and scaling models. Anaconda is widely used across the AI, data science, Python, and enterprise developer communities. The company positions open source as a foundation for AI innovation and emphasizes Python as a core language for the next era of AI development. Anaconda also provides learning courses, certifications, reports, guides, professional services, documentation, and support resources. By combining package governance, environment management, open-source security, and AI development workflows, Anaconda helps teams build trusted AI systems on their own terms.
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    SearchUnify Reviews

    SearchUnify

    SearchUnify

    4.5 out of 5 stars
    150 Ratings
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    SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle. Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution. The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement. The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.