Best Identity Resolution Software for Zendesk

Your data warehouse is your source for truth about customer data. Hightouch syncs these data to the tools your business relies on. Your sales, marketing, customer success and customer service teams will have a 360@ view on the customer through the tools they trust. Eliminate tedious data requests. Hightouch operationalizes data warehouses to make analytics real. Better data can drive growth. Personalized campaigns can be run across all channels, including email, push, ads, and social media. You don't need engineering favors to iterate. Improved data can increase revenue. Target leads with custom PQL or MQL models. Sync one view of the customer with your CRM. Better data will prevent churn. Your CS CRMs should have a 360-degree view of your customers. You can use customer data to identify customers at risk. Your data warehouse contains all of your data. Analytics is just the beginning. Hightouch makes your data warehouse operational by empowering you with SQL to sync data to any SaaS platform.

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Using Twilio Segment, companies can collect, unify and route their customer data into any system. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

FullContact is a real-time, privacy-safe Identity Resolution company building trust between people and brands. We deliver the capabilities needed to create tailored customer experiences, improve ad targeting and measurement as well as improve identity verification and fraud solutions by unifying data and applying insights in the moments that matter. FullContact provides the data + intelligence you need in your platforms to accurately identify people and optimize experiences—while putting privacy and security first.

SnowcatCloud is a cloud-based platform designed for customer data infrastructure, utilizing an open-source variant of Snowplow known as OpenSnowcat, which allows businesses to gather, manage, route, and amalgamate behavioral and event-level information from various sources including web, mobile, servers, and IoT. This capability empowers teams to construct a comprehensive real-time view of their customers while ensuring they maintain complete control and ownership over their data. The platform offers various deployment options such as a fully-managed service, cloud-hosted solutions, “bring your own cloud” alternatives, and self-hosted open-source setups, catering to diverse needs regarding privacy, budget, and infrastructure. With enterprise-level security measures in place, including SOC 2 Type II compliance, SnowcatCloud ensures robust protection and swift data delivery. Additionally, it enhances event data streams through identity resolution methods, such as browser fingerprinting and matching techniques, which refine customer profiles, while also assisting in the development of a customer knowledge graph for more profound insights. Furthermore, it seamlessly integrates with analytics tools and data warehouses, fostering a more cohesive data ecosystem for organizations.