SimboConnect is a Virtual Assistant for Healthcare Providers. It is a SaaS-based platform that automates both INBOUND and OUTBOUND calls. The Bot can handle simple to complex questions over the phone, including appointments, medical refills and on-call requests. It can also handle custom orders, referrals as well as office directions, timings and office directions. It can close some requests on its own and assign the remaining to the relevant staff. This ensures that no tasks or appointments will be missed.
SimboConnect summarizes the patient conversation in a structured way, opening the door to limitless automation and analysis. SimboConnect has a 360-degree dashboard that allows you to manage all patient phone communications in one place.
SimboConnect is a delight for patients as there are no waiting times or cumbersome IVRs. It is a great tool for hospitals and healthcare practices as they don't miss any calls or appointment requests from patients.