Business Software for SentiSum

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    Intercom Reviews
    Top Pick

    Intercom

    Intercom

    $29/seat/month
    4,604 Ratings
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    Intercom is an AI-driven customer service platform designed to help businesses deliver fast, personalized support across multiple communication channels. Established in 2011, the platform includes advanced AI-powered tools such as the Fin AI Agent for instant, automated responses, AI Copilot to assist support teams with real-time solutions, and AI Analyst for actionable insights. Serving over 25,000 companies worldwide—including major brands like Atlassian, Amazon, and Microsoft—Intercom facilitates over 500 million customer interactions each month. With a strong focus on innovation, the company continuously enhances customer engagement and support efficiency. Headquartered in San Francisco, Intercom also operates offices in Chicago, Dublin, Sydney, and London to support its global customer base.
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    Google Play Reviews
    Google Play Store is a place where Android users can download movies, apps, TV shows, books, etc.
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    Zonka Feedback Reviews

    Zonka Feedback

    Zonka Feedback

    $33.00/month
    4 Ratings
    Zonka Feedback allows you to collect customer feedback from multiple channels. Zonka is a multi-channel survey app that allows businesses and marketers to capture customer feedback, receive instant alerts, and gain valuable insights. Zonka is easy-to-use and set up for non-techies.
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    Freshdesk Reviews
    Top Pick

    Freshdesk

    Freshworks

    $15.00/month/user
    31 Ratings
    1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows
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    Zendesk Reviews
    Top Pick

    Zendesk

    Zendesk

    $5 per month per user
    20 Ratings
    Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.
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    Instagram Reviews
    Top Pick
    We value simplicity and craft in our work and put people first. Our teams are a source of inspiration for over 1 billion people around the globe, enabling them to share and create. Download the Instagram logo and other assets to use on your website, in store windows, or for marketing materials. To build deeper relationships with your customers and clients online and offline, tap into their passions. Use immersive formats and creative tools to tell your story. You can connect with new customers and strengthen existing relationships. Businesses around the globe are seeing amazing results with Instagram, from major brands to mom and pop shops. Stream live to connect and sell products or connect with your followers via live video.
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    Dixa Reviews
    Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allows you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dix
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    Tripadvisor Reviews
    The world's largest travel platform*, Tripadvisor helps 463 million travellers each month** to make every trip unforgettable. Tripadvisor is used by travelers around the world to search over 867 million reviews and opinions on 8.7 million accommodations and restaurants. Tripadvisor is a great resource for travelers planning and on-the-ground. It allows them to compare prices on hotels, flights, and cruises, and to book popular tours and attractions. They can also reserve tables at top restaurants. Tripadvisor is the ultimate travel companion and is available in 49 countries and 28 languages.
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    Gorgias Reviews

    Gorgias

    Gorgias

    $50.00/month
    Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location
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    SurveyMonkey Apply Reviews
    SurveyMonkey Apply (previously FluidReview) is an online application system for organizations that offer grants, scholarships, fellowships and other programs. SurveyMonkey Apply allows organizations to create an intuitive portal that allows applicants to view information, instructions, and other requirements. The platform allows organizations to track and review applications.
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