Business Software for Salesforce

Support your employees around the clock with our innovative AI-driven support assistant, designed to align with your specific business requirements. Atomicwork brings a tailored solution to every team interacting with your workforce, facilitating the dismantling of barriers that often separate them. By automating up to 80% of the manual tasks typically managed by your IT department, Atomicwork minimizes distractions and enhances employee productivity. This platform also liberates your HR team from the burdens of operational tasks, allowing them to evolve into strategic allies who maximize employee value throughout their journey, from onboarding to offboarding. Furthermore, Atomicwork enables your finance teams to deliver smooth support while remaining vigilant about best practices, compliance obligations, and external dependencies. Streamline the influx of employee requests by effectively assigning them to the appropriate specialists and fostering collaboration to meet their needs efficiently. With Atomicwork, you not only improve operational efficiency but also create a more cohesive work environment that empowers every employee.

Mini-websites that operate directly from your domain are designed to gather and process data more swiftly and effectively than your existing site. With unique QR codes and SSL links, you ensure a fully secure and visually appealing online presence. Users experience higher completion rates since no typing is necessary at any point. You will receive instant omnichannel notifications, providing insights into who your customers are, their needs, and their location. By activating FastMicrosites™ generative AI responses, you can quickly confirm receipt of their information, acknowledge their inquiries, and assure them that you will follow up shortly. Customers will never be left waiting, even during your busiest times. Easily create your FastMicrosite with our user-friendly templates, and make updates from your mobile device, alleviating any stress related to creativity. This innovative approach allows you to transform your concepts into customers more rapidly than ever before, enhancing your overall business efficiency and responsiveness.

Eliminate the hassle of analyzing fragmented data from multiple sources to identify opportunities for revenue growth and churn risks. Instead, consolidate your product, customer, and subscription information within journy.io to uncover the ideal customer profiles along with their preferred features, enabling you to interact effectively with the most promising accounts and users. Gain profound insights into the key data points and usage patterns that significantly influence acquisition, conversion, expansion, and churn rates. Activate automated playbooks tailored to specific users from both promising and less promising accounts to achieve your desired goals in conversion, expansion, and retention. Additionally, refine these strategies continuously to enhance effectiveness. Streamline your engagement processes by integrating with third-party applications, leveraging real-time, live-synced product data. journy.io can initiate email drip campaigns, generate sales tasks within your CRM, launch in-app onboarding sequences, or send notifications to your team via Slack, ensuring that your engagement efforts are coordinated and timely. By utilizing these capabilities, you can create a more cohesive and efficient approach to customer interaction.

Searching through various web applications can consume valuable time and hinder your productivity on a daily basis. To address this issue, we developed Glances, a tool that securely links all of your applications and presents a streamlined view of the essential data you require in real-time, all without the need for coding. Glances seamlessly integrates with any webpage or application you utilize, enabling you and your team to enhance your daily productivity. The cumbersome task of loading applications, navigating through multiple clicks, and switching between tabs to access important details about your contacts can be a significant drain on time. Operating directly within your browser, Glances can help you save between 30 to 60 seconds on each task by providing a centralized location to view your customer data, sourced in real-time from all your preferred apps and platforms. Starting your workday can often feel overwhelming as you navigate through team communications, email accounts, and project management tools in search of clarity, but Glances is designed to simplify that experience. With Glances, you can reclaim your focus and streamline your workflow, making it easier to tackle your daily responsibilities.

Our platform simplifies the intricacies of partner operations by seamlessly integrating with your existing tools, standardizing data, and ensuring ongoing visibility into the performance of all partnerships. It serves as a comprehensive marketplace solution that effortlessly highlights partnerships, boosts the adoption of integrations, and promotes partner services. By alleviating the burden of partner management, we enable your partners to independently update their listings, reducing the strain on your already busy partner teams. Additionally, you can capture leads effortlessly with user-friendly custom lead capture forms, directing them to your CRM and your partners. The marketplace can be tailored to suit your specific needs, offering a wide array of customization options from personalized calls to action to listing approval workflows, ensuring that the possibilities are virtually limitless. Users can enjoy a more streamlined experience, allowing for enhanced collaboration and more efficient partnership management.

Chloepay by Chloe.ai, enables small to mid-market business owners to engage with customers across a multitude of platforms and media. Integrations with Intuit QuickBooks, Xero, Microsoft Dynamics, Slack, WhatsApp, and more ensure seamless invoicing and payments where your customers live and work. ChloePay also uses the same payment processing platform as Stripe, delivering best-in-class security and regulatory compliance. Just a few of the advantages of choosing ChloePay include: • Transaction-based plans with no monthly subscription fee • Simple SMS and mobile payments that your customers will love • Social media invoicing and payment options • Access to API's and custom development (fees may apply) • Integration with major CRM, accounting, and social platforms

Certain industries are low-risk when it comes to processing credit cards, while others are high-risk. Low-risk industries have a lower incidence of fraud or chargebacks. As a result, these industries pay lower processing fees, and have fewer account restrictions. While these industries are considered low-risk in general, each business is unique and will be subject to different restrictions and processing fees based on various factors. Even low-risk industries can experience fraud or chargebacks on occasion, so businesses should take steps to protect themselves and minimize risk. Merchants can manage transactions, process payments and generate reports for all payment processing activities from a single account. Give your merchants valuable insight into customer behavior by providing a single view across all channels.

Oki-Toki Cloud Contact Center is a one-stop solution for contact centres of any size or industry. It has everything a contact center needs to stay in the top 3 leaders. Cloud Contact Center includes: Low-Code allows you to launch any inbound, blended, or outbound project in a minimum amount of time. - Share agents between teams, projects, and companies. - Integration of Toll Free, Local, and Non-Geographic SIP Numbers. - Handling missed phone calls with a Callback mode. - A system for employee motivation that calculates bonuses and penalties automatically. - Automated KPI Tracking, integrated with Speech Analytics and Evaluation Sheets. - Dynamic scripts for conversations that standardize responses and automate triggers. - Performance analysis for each agent, team and the entire Contact Center. Other features that can be added to the CC are: chats, WFM (Web-based messaging), CRM, Dialer and voice broadcasts.

Merge the finest aspects of conversational AI with ChatGPT chatbots to streamline your customer support operations, achieving over 70% automation. Experience a remarkable acceleration in your business processes, becoming ten times faster with the innovative capabilities of Môveo AI powered by GPT-3. In just a few minutes, you can establish an AI virtual agent by outlining your business workflows. The intuitive interface and convenient drag-and-drop functionality empower you to create an AI virtual assistant independently, without the need for extensive developer support. This makes Môveo the simplest customer service support software available. Our cutting-edge Natural Language Processing technology enables our chatbots to comprehend human communication across various languages seamlessly. Additionally, our sophisticated statistical models are designed to identify spelling errors, grammatical inaccuracies, syntax issues, and colloquial expressions effortlessly, ensuring effective communication with users. Embrace a transformative approach to customer service with Môveo AI and elevate your business's efficiency.

Datatera.ai’s innovative AI engine converts a variety of data formats, including HTML, XML, JSON, and TXT, into structured formats suitable for thorough analysis. Its user-friendly interface eliminates the need for any coding, ensuring accurate parsing of even the most complex data types. By utilizing Datatera.ai, users can transform any website or text file into a structured dataset without the hassle of writing code or setting up mappings. Recognizing that a significant portion of analysts' time is often consumed by data preparation and cleansing, Datatera.ai streamlines these processes to empower businesses to make quicker decisions and seize new opportunities. With the capabilities of Datatera.ai, data preparation is accelerated by up to ten times, allowing users to move beyond tedious tasks like copying and pasting. All that’s required is a link to a website or an uploaded file, and the platform will automatically organize the data into tables, thus removing the dependency on freelancers or manual data entry. Additionally, the AI engine and integrated rule system adeptly comprehend and parse various data types and classifiers, efficiently handling tasks such as normalization and further enhancing data usability. This results in a more efficient workflow that ultimately leads to better insights and outcomes for businesses.

Enhance the user experience on your website by incorporating Diddo, a unique chatbot powered by ChatGPT that reflects the individuality of your business. Bid farewell to standard interactions and embrace tailored, smart conversations that engage your visitors. With Diddo, you can import documents, scrape websites, or upload audio files, allowing it to manage the complex tasks for you. There's no need for coding, as you can seamlessly embed your chatbot in various formats, including chat bubbles, iframes, or full-screen displays. Diddo can automatically recognize and adjust to the user's preferred language, ensuring a personalized touch. Customize every aspect of your chatbot, from logos to color palettes, making it truly representative of your brand. Transform casual chats into potential leads with adjustable forms that capture valuable information. Diddo efficiently manages FAQs, appointment scheduling, and more, enabling you to concentrate on your core activities. With its custom prompts, Diddo helps your chatbot address even the toughest inquiries with ease. Your data will remain secure and stored locally, providing you with reassurance. Plus, you can activate voice interactions for a hands-free experience that caters to all users, making it even more accessible and engaging.

Klu.ai, a Generative AI Platform, simplifies the design, deployment, and optimization of AI applications. Klu integrates your Large Language Models and incorporates data from diverse sources to give your applications unique context. Klu accelerates the building of applications using language models such as Anthropic Claude (Azure OpenAI), GPT-4 (Google's GPT-4), and over 15 others. It allows rapid prompt/model experiments, data collection and user feedback and model fine tuning while cost-effectively optimising performance. Ship prompt generation, chat experiences and workflows in minutes. Klu offers SDKs for all capabilities and an API-first strategy to enable developer productivity. Klu automatically provides abstractions to common LLM/GenAI usage cases, such as: LLM connectors and vector storage, prompt templates, observability and evaluation/testing tools.

Trusted by more than 60% of the global HR Tech industry to power their solutions with outstanding resume and job parsing, Textkernel parses a staggering 2 billion resumes and job postings yearly. Our market-leading Parser seamlessly integrates into HR systems. This revolution in your recruitment strategy automates the extraction, enrichment, and structuring of data from vast quantities of resumes in 29 languages and job postings in 9 languages. It’s more than data: it’s unlocking the power to swiftly filter, search, rank, and match candidates with precision and ease. Textkernel’s Parser is your opportunity to save valuable recruiter time while enhancing the accuracy of candidate selection. Parse your full potential with Textkernel.

Through our semantic layer and sophisticated data enrichment everyone becomes an expert sourcing specialist. We find what you mean, not just what you type, making it easy to discover the best talent or jobs. Plus, our powerful matching engine, integrated into your ATS, CRM, Internal Mobility or Talent Management platform, automatically transforms a job posting or candidate into a comprehensive search query providing results with a shortlist of promising candidates or jobs. Our matching accuracy is the game-changer as it provides results you can rely on!

Skills Intelligence unlocks the full potential of your data by empowering insights through a shared understanding. Our powerful taxonomies enable skills-based practices for data standardization and automation. It can be difficult to navigate the job-related data landscape, as job titles and skills are scattered across a variety of formats and systems. Textkernel has developed Skills Intelligence to tackle this challenge. It is a suite APIs that allows for streamlined data standardization, automation and enhancement of skill profiles. - Turn your people data into skill-based insights that you can act on. Identify missing skills in your organisation for the future Activate your employees to develop their career

With Secoda AI enhancing your metadata, you can effortlessly obtain contextual search results spanning your tables, columns, dashboards, metrics, and queries. This innovative tool also assists in generating documentation and queries from your metadata, which can save your team countless hours that would otherwise be spent on tedious tasks and repetitive data requests. You can easily conduct searches across all columns, tables, dashboards, events, and metrics with just a few clicks. The AI-driven search functionality allows you to pose any question regarding your data and receive quick, relevant answers. By integrating data discovery seamlessly into your workflow through our API, you can perform bulk updates, label PII data, manage technical debt, create custom integrations, pinpoint underutilized resources, and much more. By eliminating manual errors, you can establish complete confidence in your knowledge repository, ensuring that your team has the most accurate and reliable information at their fingertips. This transformative approach not only enhances productivity but also fosters a more informed decision-making process throughout your organization.

Transform your leads into scheduled meetings by efficiently qualifying, routing, and arranging appointments in real time, whether through your website forms, cold calls, or marketing campaigns. Create a streamlined qualification process that enables potential clients to self-assess, allowing you to gather crucial insights while maintaining high conversion rates. Instantly direct leads according to intricate criteria and feature a calendar on your site for easy booking by prospects. Facilitate convenient scheduling for your clients without unnecessary back-and-forth communication. Our customizable forms can be integrated into your website and include tailored follow-up questions to enhance the collection of valuable first-party data. By automatically qualifying leads from your web forms, you can efficiently set up meetings with them, enhancing your workflow and client experience. This approach not only saves time but also improves the overall effectiveness of your lead management strategy.

ClearFeed is a Slack-integrated AI-powered support platform that combines the efficiency of a helpdesk with Slack’s collaborative environment. 1. Transform Slack into a central hub to manage requests. 2. Converting customer inquiries into actionable tickets will help you to respond quickly. 3. Automated knowledge bases can be used to provide support for many clients. 4. Slack's conversational ticketing simplifies internal employee support. 5. Support and Customer Success Teams can work efficiently within Slack. 6. Improve accountability and response times. 7. Monitor and manage customer inquiries from a single Slack Channel. 8. Keep your team aligned on all platforms and tools. 9. Boost productivity with AI-driven answers and organized knowledge resources. 10. Integrate seamlessly with existing tools to ensure efficient two-way communications.

For businesses that handle a large volume of contracts, Harbour streamlines workflows by providing automation solutions before, during, and after the signing process. From managing bulk signatures to facilitating redlining, Harbour enhances the entire contract lifecycle with increased speed and automation. The platform thoroughly searches the full text of each document, showcasing essential keywords for quick reference. Utilizing machine learning, it generates auto-complete suggestions tailored to the unique language of your documents. Additionally, our AI extraction tool helps identify key dates and emphasizes important information within your files. Users can effortlessly select specific fields and utilize pre-approved language through the integration of conditional logic, dropdown menus, and URL parameters. Administrators have the capability to publish and update templates organization-wide, ensuring that all team members are equipped with the most current document versions. This comprehensive approach not only increases efficiency but also minimizes the risk of using outdated materials.

Datahive360 is a comprehensive data management solution tailored for data-driven marketers, digital analysts, CMOs, and marketing teams. We are committed to harnessing the potential of data-inspired marketing, enabling organizations to effortlessly explore, share, and realize the benefits of their data assets. In pursuit of this goal, we are innovating within the realm of marketing middleware through Datahive360, a platform that automates the processes of data extraction, unification, and consolidation, providing users with a centralized hub for their data needs. Our mission is to enhance marketing performance by equipping marketers with the tools necessary to fully utilize data's value. Consequently, Datahive360 is crafted as a low-code data management platform that delivers integrated, business-ready data from various sources without the need for technical skills. This platform seamlessly combines advertising, analytics, CRM, and other third-party data to facilitate reporting, automation, and data warehousing. By doing so, Datahive360 empowers marketing teams to make data-driven decisions with confidence and ease.

Elixir is a comprehensive solution for managing patient care, designed to simplify healthcare operations, improve patient record management, and elevate the quality of patient care. The Elixir Suite comprises four interconnected modules: 1. Electronic Health Record (EHR) 2. Contact Center 3. Billing 4. Patient Portal Elixir provides several valuable advantages, such as: - Automating sales processes, covering the entire journey from initial inquiry to patient admission. - Proactively managing reservations with real-time access to all facilities. - Ensuring error-free electronic prescriptions through integration with Surescripts. - Enhancing the efficiency of medical coding. - Streamlining appointment management. - Making medical billing more straightforward. Empower your healthcare facility by embracing Elixir to boost efficiency, comply with regulations, and prioritize patient-centered care!

Utilize both voice and text commands to effortlessly gather all the information you require about your clients. Every piece of customer data, sourced from your internal systems as well as public web resources, can be accessed from a single location whenever needed. This innovative approach can save your prospecting and customer experience teams countless hours that would otherwise be spent on research. In just seconds each day, stay informed about all developments within your region or product line. You’ll receive reminders to express gratitude to loyal customers, follow up on overdue invoices, prepare for upcoming meetings, document notes from previous discussions, and much more. Many CRM implementations fall short due to poor or incomplete data; however, with Sales Assistant, you can gather extensive customer data in one centralized location, maximizing your CRM investment. Seamlessly manage intricate integration processes across various systems, incorporating SaaS data into your applications, portals, and intranets with ease. You'll have access to a single API that serves all your corporate software needs. Furthermore, this streamlined approach not only enhances data accessibility but also fosters improved collaboration among your teams.

We offer a comprehensive solution to enable you to start processing payments for your business seamlessly. Our ready-to-use payment systems cater to nearly every industry, and we strive to ensure that your transactions run smoothly. Recognizing the complexities involved in payment processing, our dedicated local team of professionals is available to assist you at every juncture. We pride ourselves on our transparent pricing, featuring flat rates with no hidden fees, ensuring you know exactly what to expect. Alongside our prompt settlement services, we are committed to supporting your business growth. We prioritize your customers' security during transactions by providing PCI DSS level 1 card data protection and robust fraud prevention tools to monitor incoming payments. Our practical guidance is designed to promote your expansion, and from initial setup to ongoing support, our local team is ready to help you navigate the payment landscape, offering 24-hour emergency technical assistance when needed. Regardless of whether you are a start-up or an established enterprise, we have a tailored payment solution that suits your specific business requirements. With our unwavering support, you can focus on what you do best while we handle the intricacies of payment processing.

Reduce costs and increase conversations with your active sellers. Al-fueled orchestration of buyer intention delivered automatically. Start seeing ROI in minutes. Warmly offers the best enrichment and intent data for your automation. Combine intent with action and capture buyer interest at the right time, before your competition. Reveal, enrich and qualify accounts that are researching you on your website and personalize engagement in real-time via email, LinkedIn and live chat. Add generative Al assistants to your sales team who will connect with your buyers at the right time in their journey. Multi-threaded conversations can be held with the decision makers of every account that visits your website without adding any additional staff. Consolidate all tools, workflows and actions required to instantly capture decision-makers' interest. Use your existing tools to identify and convert high-intent website visitors.

You can effortlessly integrate notes into Salesforce and receive AI-enhanced recommendations for organizing and overseeing tasks and events. Start jotting down notes right away on your mobile device. Our AI system analyzes your notes and suggests the creation of tasks and events with just one tap. The homepage smartly highlights accounts that need your attention, while the efficient account search allows for rapid access. Each account page is equipped with vital information to assist you in preparing for your upcoming calls. Sales Sparrow makes it easy for anyone to link their Salesforce account, allowing them to view lead details, gather insights, and seamlessly input notes into Salesforce. Additionally, it offers AI-generated recommendations based on their notes for subsequent actions, making it simpler to create and manage tasks and events, while enhancing overall productivity and organization. With these features, users can streamline their workflow and ensure nothing falls through the cracks.