Business Software for Salesforce

Streamline : Comprehensive case management process and applicant view with one platform. • Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads. • Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance. • Built-in fraud prevention and identity-proofing integrations. • Become responsive and agile to satisfy the growing demands of citizens. Transform : Resolve cases faster with real-time data and tools for collaboration and communication. • Automate processes for increased productivity. • Reduce operating costs. • Automate processes for increased productivity and lower operating costs • Make data-driven decisions and achieve greater ROI. Engage: • Collect customer data, but also understand it with 360-degree views, analytics, and reporting. • AI/ML based document processing and customer service • Better citizen engagement & communications. • Improved service delivery to citizens

Every piece of digital content carries its own narrative, whether it's genuine or artificially generated, and the specifics are significant. With Truepic’s innovative technology, you can enhance transparency and foster trust in online content. Their glass-to-glass system meticulously tracks the creation and modification of content, making those insights accessible to you from any location. Recognized as one of TIME’s Best Inventions, Truepic’s secure camera technology ensures that vital information—like date, time, location, and the authentic pixels captured—are incorporated, signed, and sealed in each image or video. By leveraging this technology, you can significantly boost transparency regarding the origins of content, including how, when, where, and by whom it is produced within your offerings. This commitment to clarity not only strengthens credibility but also enriches user experience in an increasingly complex digital landscape.

Nekton AI simplifies your workflow by automating tasks where possible and executing them in the cloud, making it accessible for anyone without the need for complicated tools. You can easily begin using Nekton, which connects with thousands of services to streamline both business and personal processes. It allows you to gather input from users and incorporate that data into your automated tasks. Additionally, you can share your workflow with others via a link, and they can execute it without needing to sign up. Nekton AI is capable of handling highly-customized automation, eliminating the need to learn complex systems or hire developers. You have the flexibility to combine manual and automated tasks in your workflow, gradually introducing automation as you see fit. Since everything runs in the cloud, there's no need for you to worry about setting up or maintaining any infrastructure. Furthermore, you can also run automation locally on your computer or utilize services that may not be available online, making it versatile for processing small to medium amounts of data efficiently. This approach not only saves time but also empowers users with a seamless automation experience.

Discover a wealth of benefits for any organization. From the largest offer of educational opportunities in Europe to the highest ROI per employee. With our background as learning consultants, we know exactly where the challenges in the marketplace lie. Learning should be fluid, because everyone has different learning needs. There is no one size fits all approach. We always try to think a little bit ahead. We provide a learning platform that is future-proof and empowers employees and organizations with innovative and creative solutions. Platform capabilities: Compliance Management and Certificates Assessment/survey tool built in Authoring tool built-in Cohort-based learning (Cohorts can share any type of material with other members) Create as many communities/learning pods you want Content Curation E-Learning Marketplace Event Management Gamification Integration with other platforms and systems Modern UI/UX Multi-Tenant/Extended Enterprise Physical Training (ILT/VILT). Automated notifications Skill taxonomy, metrics and skill levels

Effortless field documentation is now a reality, organized into practical insights. VoiceLine simplifies field sales intelligence, enabling you to utilize your voice to capture any field interaction in just moments. Harness the power of AI to facilitate data-driven decisions for your sales team. With VoiceLine, you can effortlessly record any field engagement by simply tapping and speaking, allowing our AI to identify and extract essential data points. The process of creating a VoiceLine is seven times quicker than traditional typing and is designed for use while you're on the go. You can document any thought or observation that arises during your fieldwork, and VoiceLine will seamlessly integrate it into your CRM system. Using your voice, you can record details hands-free; VoiceLine allows for quick recordings with just a single click. Turn your commuting time into a productive opportunity by using your voice in the car or any other location. Ensure that every interaction in the field leads to actionable outcomes, as our AI effectively organizes and extracts vital business information from the VoiceLines you record. Additionally, Smart Reports can be tailored to your needs in just a few clicks, enhancing your workflow even further. This innovative approach to field documentation transforms the way sales teams operate.

The most effective approach to enhance partner visibility and ensure they can be easily found is through an efficient directory system. With minimal reliance on your development or engineering team, you can effortlessly launch a comprehensive partner directory. PartnerPage is an innovative content management system designed to simplify and automate the creation and upkeep of a partner directory. It functions as a centralized and user-friendly platform that enables businesses to keep a well-organized and current roster of all their partners. For service partners, the directory offers everything necessary to highlight their contributions and enhance their discoverability, while also keeping them engaged in driving customer referrals and generating partner-sourced revenue. On the other hand, the tech partner directory aims to boost the visibility of technology partners and streamline the process of listing them. By facilitating referrals and increasing the adoption of integrations, this directory not only enhances partner visibility but also scales your tech partner program effectively. Ultimately, having a robust partner directory empowers businesses to leverage their partnerships more strategically and drive growth collectively.

Distro is an AI-powered phone system and go-to-market communication platform for teams that need calls, SMS, email, contacts, and customer intelligence in one workspace. The platform gives sales and customer-facing teams a cloud phone system, built-in dialer, phone numbers, cloud call center, messaging, contact management, campaigns, sequences, and workflow automation. Teams can use Distro to get numbers for different purposes, manage customer profiles, and view a complete timeline of calls, texts, emails, and other engagements. Its AI assistant can listen to calls, generate transcripts, organize notes, summarize conversations, identify action items, create call labels, and analyze sentiment trends. Distro also includes collaboration tools such as call logs, warm transfers, inbox views, threads, group calling, and performance analytics. Managers can customize each number with routing rules, phone menus, queue settings, unanswered-call actions, voicemail handling, auto-replies, and business-hour logic. The platform integrates with existing software stacks so teams can connect data across tools and build a more complete view of customers and prospects. Distro is designed to replace or consolidate tools such as Aircall, Dialpad, and other communication platforms for sales and customer outreach. By combining telephony, messaging, email, AI call intelligence, routing, collaboration, and integrations, Distro helps teams engage customers more efficiently.

Crunchwork is designed for insurers that want to gain an edge in the market with a customer-centric, fast claims process. Crunchwork, a cloud-based software for insurance claim management, has everything your supply chain needs to triage, complete, and process claims. In one platform. This is the easiest way to transform all aspects of your claim lifecycle. Crunchwork, unlike other platforms for managing claims, is flexible and powerful enough to run your entire business the way you prefer.

Instead of sifting through countless Gong recordings, browsing through numerous tickets, or spending excessive time navigating your CRM, Sturdy delivers the essential facts in mere seconds. While summaries are beneficial, Sturdy's AI elevates them by providing immediate insights into trends and crucial points to monitor. You can easily determine your next steps without the uncertainty of an impromptu Zoom meeting. The long-awaited summaries are finally available, enabling you to instantly identify which accounts might be at risk of cancellation and understand the reasons behind it. With this newfound knowledge, you can confidently engage in conversations that save accounts and initiate renewal discussions, making you the hero of the situation. Sturdy allows you to delve into every customer interaction, uncovering in-depth information about various processes, products, services, and much more, ensuring you are always well-informed and ready to act. This innovative approach transforms how you manage customer relationships, turning data into actionable strategies that drive success.

Streamline your operations, boost sales, and enhance customer satisfaction with Distributely, the unique lead and ticket routing application specifically designed for HubSpot. With its rules-driven system, Distributely enables the assignment of leads and support requests based on various factors such as availability, geographic location, or specialized knowledge, eliminating the need for manual intervention and preventing workflow conflicts. Its seamless integration with HubSpot workflows allows businesses to utilize Distributely as a valuable addition to their current lead management and customer support strategies. This app stands out as the only solution tailored for businesses scaling on the HubSpot platform. Not only is it quick to set up within a few minutes, but it also possesses the robustness required for large-scale sales and customer service teams, empowering leaders to prioritize performance improvements over repetitive tasks. Furthermore, Distributely is user-friendly and comes with the backing of a top-tier HubSpot solution partner, ensuring that clients benefit from deep industry knowledge in marketing, sales, and operations. Ultimately, with Distributely, organizations can experience a significant transformation in their efficiency and customer engagement strategies.

cloudHQ offers a variety of features for email management, including labeling, sharing, and collaboration tools, along with a selection of completely free email templates for Gmail. Users can easily export their emails as PDFs or transfer them to Google Sheets. It's important to note that human error accounts for approximately 80% of all data loss, meaning that even with cloud storage, files and emails remain vulnerable to accidental or malicious deletion. To mitigate this risk, cloudHQ provides real-time data protection and backups for all data stored in the cloud. While your organization may rely primarily on a single cloud platform, such as Google Workspace, employees, partners, and clients often utilize other applications like Evernote for notes, Dropbox for file sharing, Salesforce for customer relationship management, and Basecamp for managing projects. cloudHQ seamlessly integrates and syncs these various cloud applications and storage services with your Google Workspace accounts. Additionally, cloudHQ ensures a swift and reliable migration process, allowing businesses to transition without any disruptions. Furthermore, you can easily import data from your emails directly into your database or CRM for enhanced organization and accessibility.

Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth. ● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty ● 92M+ Patient Interactions ● 1,500+ Practices Served ● 9+ Years Pioneering AI for Healthcare ● HIPAA-Compliant | SOC 2 Certified Incremental revenue: Capture new patients and keep schedules full. ● Convert phone calls and web visits into appointments 24/7 ● Capture new appointments from Google patient searches ● Automate no-show and cancellation recovery ● Fill last-minute cancellations from your patient waitlist ● Recall patients when they’re due for their next visit Front desk efficiency: Reduce manual work and prevent staff burnout. ● Automate calls for patient common questions & inquiries ● Handle appointment changes automatically ● Capture refill requests without manual intake ● Keep patient records up to date Patient engagement: Improve treatment adherence, care outcomes and loyalty. ● Ensure patients complete forms and pre-visit information ● Send timely confirmations and reminders ● Ensure patients get the right instructions before their visit ● Gather patient feedback & strengthen your online reputation Cash flow optimization: Improve claim accuracy and payment collection. ● Validate insurance acceptance before the visit ● Capture accurate and complete patient information upfront ● Capture payment method information ● Release unpaid appointments automation

Support your employees around the clock with our innovative AI-driven support assistant, designed to align with your specific business requirements. Atomicwork brings a tailored solution to every team interacting with your workforce, facilitating the dismantling of barriers that often separate them. By automating up to 80% of the manual tasks typically managed by your IT department, Atomicwork minimizes distractions and enhances employee productivity. This platform also liberates your HR team from the burdens of operational tasks, allowing them to evolve into strategic allies who maximize employee value throughout their journey, from onboarding to offboarding. Furthermore, Atomicwork enables your finance teams to deliver smooth support while remaining vigilant about best practices, compliance obligations, and external dependencies. Streamline the influx of employee requests by effectively assigning them to the appropriate specialists and fostering collaboration to meet their needs efficiently. With Atomicwork, you not only improve operational efficiency but also create a more cohesive work environment that empowers every employee.

Mini-websites that operate directly from your domain are designed to gather and process data more swiftly and effectively than your existing site. With unique QR codes and SSL links, you ensure a fully secure and visually appealing online presence. Users experience higher completion rates since no typing is necessary at any point. You will receive instant omnichannel notifications, providing insights into who your customers are, their needs, and their location. By activating FastMicrosites™ generative AI responses, you can quickly confirm receipt of their information, acknowledge their inquiries, and assure them that you will follow up shortly. Customers will never be left waiting, even during your busiest times. Easily create your FastMicrosite with our user-friendly templates, and make updates from your mobile device, alleviating any stress related to creativity. This innovative approach allows you to transform your concepts into customers more rapidly than ever before, enhancing your overall business efficiency and responsiveness.

Eliminate the hassle of analyzing fragmented data from multiple sources to identify opportunities for revenue growth and churn risks. Instead, consolidate your product, customer, and subscription information within journy.io to uncover the ideal customer profiles along with their preferred features, enabling you to interact effectively with the most promising accounts and users. Gain profound insights into the key data points and usage patterns that significantly influence acquisition, conversion, expansion, and churn rates. Activate automated playbooks tailored to specific users from both promising and less promising accounts to achieve your desired goals in conversion, expansion, and retention. Additionally, refine these strategies continuously to enhance effectiveness. Streamline your engagement processes by integrating with third-party applications, leveraging real-time, live-synced product data. journy.io can initiate email drip campaigns, generate sales tasks within your CRM, launch in-app onboarding sequences, or send notifications to your team via Slack, ensuring that your engagement efforts are coordinated and timely. By utilizing these capabilities, you can create a more cohesive and efficient approach to customer interaction.

Searching through various web applications can consume valuable time and hinder your productivity on a daily basis. To address this issue, we developed Glances, a tool that securely links all of your applications and presents a streamlined view of the essential data you require in real-time, all without the need for coding. Glances seamlessly integrates with any webpage or application you utilize, enabling you and your team to enhance your daily productivity. The cumbersome task of loading applications, navigating through multiple clicks, and switching between tabs to access important details about your contacts can be a significant drain on time. Operating directly within your browser, Glances can help you save between 30 to 60 seconds on each task by providing a centralized location to view your customer data, sourced in real-time from all your preferred apps and platforms. Starting your workday can often feel overwhelming as you navigate through team communications, email accounts, and project management tools in search of clarity, but Glances is designed to simplify that experience. With Glances, you can reclaim your focus and streamline your workflow, making it easier to tackle your daily responsibilities.

Our platform simplifies the intricacies of partner operations by seamlessly integrating with your existing tools, standardizing data, and ensuring ongoing visibility into the performance of all partnerships. It serves as a comprehensive marketplace solution that effortlessly highlights partnerships, boosts the adoption of integrations, and promotes partner services. By alleviating the burden of partner management, we enable your partners to independently update their listings, reducing the strain on your already busy partner teams. Additionally, you can capture leads effortlessly with user-friendly custom lead capture forms, directing them to your CRM and your partners. The marketplace can be tailored to suit your specific needs, offering a wide array of customization options from personalized calls to action to listing approval workflows, ensuring that the possibilities are virtually limitless. Users can enjoy a more streamlined experience, allowing for enhanced collaboration and more efficient partnership management.

Chloepay by Chloe.ai, enables small to mid-market business owners to engage with customers across a multitude of platforms and media. Integrations with Intuit QuickBooks, Xero, Microsoft Dynamics, Slack, WhatsApp, and more ensure seamless invoicing and payments where your customers live and work. ChloePay also uses the same payment processing platform as Stripe, delivering best-in-class security and regulatory compliance. Just a few of the advantages of choosing ChloePay include: • Transaction-based plans with no monthly subscription fee • Simple SMS and mobile payments that your customers will love • Social media invoicing and payment options • Access to API's and custom development (fees may apply) • Integration with major CRM, accounting, and social platforms

Certain industries are low-risk when it comes to processing credit cards, while others are high-risk. Low-risk industries have a lower incidence of fraud or chargebacks. As a result, these industries pay lower processing fees, and have fewer account restrictions. While these industries are considered low-risk in general, each business is unique and will be subject to different restrictions and processing fees based on various factors. Even low-risk industries can experience fraud or chargebacks on occasion, so businesses should take steps to protect themselves and minimize risk. Merchants can manage transactions, process payments and generate reports for all payment processing activities from a single account. Give your merchants valuable insight into customer behavior by providing a single view across all channels.

Oki-Toki Cloud Contact Center is a one-stop solution for contact centres of any size or industry. It has everything a contact center needs to stay in the top 3 leaders. Cloud Contact Center includes: Low-Code allows you to launch any inbound, blended, or outbound project in a minimum amount of time. - Share agents between teams, projects, and companies. - Integration of Toll Free, Local, and Non-Geographic SIP Numbers. - Handling missed phone calls with a Callback mode. - A system for employee motivation that calculates bonuses and penalties automatically. - Automated KPI Tracking, integrated with Speech Analytics and Evaluation Sheets. - Dynamic scripts for conversations that standardize responses and automate triggers. - Performance analysis for each agent, team and the entire Contact Center. Other features that can be added to the CC are: chats, WFM (Web-based messaging), CRM, Dialer and voice broadcasts.

Merge the finest aspects of conversational AI with ChatGPT chatbots to streamline your customer support operations, achieving over 70% automation. Experience a remarkable acceleration in your business processes, becoming ten times faster with the innovative capabilities of Môveo AI powered by GPT-3. In just a few minutes, you can establish an AI virtual agent by outlining your business workflows. The intuitive interface and convenient drag-and-drop functionality empower you to create an AI virtual assistant independently, without the need for extensive developer support. This makes Môveo the simplest customer service support software available. Our cutting-edge Natural Language Processing technology enables our chatbots to comprehend human communication across various languages seamlessly. Additionally, our sophisticated statistical models are designed to identify spelling errors, grammatical inaccuracies, syntax issues, and colloquial expressions effortlessly, ensuring effective communication with users. Embrace a transformative approach to customer service with Môveo AI and elevate your business's efficiency.

Datatera.ai’s innovative AI engine converts a variety of data formats, including HTML, XML, JSON, and TXT, into structured formats suitable for thorough analysis. Its user-friendly interface eliminates the need for any coding, ensuring accurate parsing of even the most complex data types. By utilizing Datatera.ai, users can transform any website or text file into a structured dataset without the hassle of writing code or setting up mappings. Recognizing that a significant portion of analysts' time is often consumed by data preparation and cleansing, Datatera.ai streamlines these processes to empower businesses to make quicker decisions and seize new opportunities. With the capabilities of Datatera.ai, data preparation is accelerated by up to ten times, allowing users to move beyond tedious tasks like copying and pasting. All that’s required is a link to a website or an uploaded file, and the platform will automatically organize the data into tables, thus removing the dependency on freelancers or manual data entry. Additionally, the AI engine and integrated rule system adeptly comprehend and parse various data types and classifiers, efficiently handling tasks such as normalization and further enhancing data usability. This results in a more efficient workflow that ultimately leads to better insights and outcomes for businesses.

Enhance the user experience on your website by incorporating Diddo, a unique chatbot powered by ChatGPT that reflects the individuality of your business. Bid farewell to standard interactions and embrace tailored, smart conversations that engage your visitors. With Diddo, you can import documents, scrape websites, or upload audio files, allowing it to manage the complex tasks for you. There's no need for coding, as you can seamlessly embed your chatbot in various formats, including chat bubbles, iframes, or full-screen displays. Diddo can automatically recognize and adjust to the user's preferred language, ensuring a personalized touch. Customize every aspect of your chatbot, from logos to color palettes, making it truly representative of your brand. Transform casual chats into potential leads with adjustable forms that capture valuable information. Diddo efficiently manages FAQs, appointment scheduling, and more, enabling you to concentrate on your core activities. With its custom prompts, Diddo helps your chatbot address even the toughest inquiries with ease. Your data will remain secure and stored locally, providing you with reassurance. Plus, you can activate voice interactions for a hands-free experience that caters to all users, making it even more accessible and engaging.

Klu.ai, a Generative AI Platform, simplifies the design, deployment, and optimization of AI applications. Klu integrates your Large Language Models and incorporates data from diverse sources to give your applications unique context. Klu accelerates the building of applications using language models such as Anthropic Claude (Azure OpenAI), GPT-4 (Google's GPT-4), and over 15 others. It allows rapid prompt/model experiments, data collection and user feedback and model fine tuning while cost-effectively optimising performance. Ship prompt generation, chat experiences and workflows in minutes. Klu offers SDKs for all capabilities and an API-first strategy to enable developer productivity. Klu automatically provides abstractions to common LLM/GenAI usage cases, such as: LLM connectors and vector storage, prompt templates, observability and evaluation/testing tools.

Trusted by more than 60% of the global HR Tech industry to power their solutions with outstanding resume and job parsing, Textkernel parses a staggering 2 billion resumes and job postings yearly. Our market-leading Parser seamlessly integrates into HR systems. This revolution in your recruitment strategy automates the extraction, enrichment, and structuring of data from vast quantities of resumes in 29 languages and job postings in 9 languages. It’s more than data: it’s unlocking the power to swiftly filter, search, rank, and match candidates with precision and ease. Textkernel’s Parser is your opportunity to save valuable recruiter time while enhancing the accuracy of candidate selection. Parse your full potential with Textkernel.