Business Software for Salesforce Agentforce Marketing

A single, all-inclusive cloud platform that is ITIL-aligned will empower your IT team. Transform old ways of working into modern, intuitive workflows that empower employees and customers to provide excellent service. Standardize your processes and get valuable analytics to align IT with business needs. You can centralize your workflows and create one space for your ITSM software. HaloITSM combines ITIL best-practices and a flexible approach to ensure that you can improve service management while maintaining a great user experience. HaloITSM is trusted by customers in many sectors worldwide. Check out our case studies to see how they transformed their daily processes.

Descartes Pacejet is an advanced multi-carrier shipping software that integrates tightly with ERP systems to streamline the management of LTL freight, parcel, and wholesale shipments. It offers a comprehensive suite of features including rate shopping across carriers, predictive packing to reduce unexpected surcharges, and scan-pack processes to achieve near-perfect shipping accuracy. The software automates label and paperwork printing to ensure compliance and brand consistency, significantly reducing manual workload. Businesses can configure detailed shipping rules via a pre-built library or custom settings to match specific operational requirements. Interactive dashboards and reports provide real-time insight into shipping costs, labor, and carrier performance metrics. Pacejet’s address validation module helps avoid costly shipping errors and penalties by verifying delivery addresses upfront. Its broad carrier network and robust API integrations ensure reliable connectivity with ERP and warehouse management systems. Trusted by over 800 customers, Descartes Pacejet delivers cost savings, improved efficiency, and faster fulfillment.

Harness the collective strength of your audience to transform your website into a vibrant social hub using Khoros Community, previously known as Lithium Communities. As a premier platform for online communities and customer engagement, Khoros Community empowers companies to deliver exceptional digital experiences for their customers. This versatile platform offers an extensive array of features designed to enhance customer satisfaction and loyalty, such as discussion forums, blogs, community groups, Q&A sections, a repository of shared knowledge, user ratings and reviews, gamification elements, value analytics, multimedia support, contests, and much more, ensuring that businesses have everything they need to thrive in today's digital landscape. With Khoros Community, companies can foster deeper connections with their clientele while cultivating a sense of belonging and collaboration.

CoreMedia is the best-of-breed, composable digital experience platform (DXP) supporting today’s most recognized global brands. Smart content management • Preview in-context before publishing • Unlock the power of your teams with workflow and scheduling • Keep it compliant with built-in DAM Personalized experiences • Omnichannel customer targeting • Link customer data platforms to leverage audience insight • Integrate artificial intelligence driven hyper-personalization Real-time conversations • Guide customers through their buying journey using video shopping, chatbot, live chat and more • Manage all calls and gain insights into interactions from web to contact center • Prioritize contacts and let high-value users talk to real people, to maximize ROl Inspirational commerce • Built-in connectors for Salesforce, SAP, HCL, Elastic Path, Spryke and more • Integrate live product feeds at a global scale • Turn rich media into one click shoppable content

Collaborating with Agents enhances customer success for businesses. You can create and tailor autonomous AI agents to provide round-the-clock assistance to both your staff and clientele. An Agentforce Agent functions as a proactive application, delivering specialized, always-available support for employees or customers, and is armed with the essential knowledge to perform tasks relevant to their designated roles. Agentforce Service Agents autonomously interact with customers through various channels at any time, utilizing natural language for communication. They swiftly and accurately resolve inquiries, as their responses are based on reliable data. You can set up your Service Agent in mere minutes with pre-existing templates or customize it rapidly using low-code solutions. Additionally, you can establish clear security protocols and determine when to escalate issues to human representatives seamlessly. Meanwhile, Agentforce SDRs automatically respond to inquiries about products, manage tasks, and schedule meetings for sales teams. They operate with precision, ensuring that their answers are firmly rooted in your business’s data, thereby enhancing operational efficiency. This innovative approach not only streamlines processes but also empowers employees to focus on more complex tasks that require human insight.

We ensure that your online business runs smoothly, beyond the click of a button. This allows you to create memorable experiences for customers. With infinite checkout flexibility and self-service capabilities, you can sell what your customers want. Integrate disparate systems to create seamless customer experiences. Manage your business at any volume by integrating them all. Use consumer insights to make real-time decisions and turn customers into loyal fans. You can launch new landing pages, sales funnels and products in lightning fast time and combat fraud to increase your bottom line.

Engage and secure your ideal clientele by utilizing a comprehensive B2B business contact database along with unique buying signals that are otherwise inaccessible. Empower your team’s capabilities with reliable B2B contact information and sales insights that are essential for effective outreach. Launch your market strategies with top-notch prospecting tools tailored for sales, marketing, and recruitment purposes. With B2B intelligence and profound company insights, you can enhance your sales, marketing, and recruiting outcomes significantly. DiscoverOrg serves as a powerful B2B prospecting solution, offering precise, in-depth, and up-to-date information about your primary targets. This tool is crafted to foster business expansion by assisting professionals in sales, marketing, and recruitment to connect and close deals more proficiently. Clearly define your target market and develop buyer and account profiles to synchronize sales and marketing strategies, facilitating account-based marketing (ABM). Pinpoint your ideal prospects quickly by identifying key decision-makers and suitable accounts that align with your Ideal Customer Profile. Additionally, you can evaluate, score, and prioritize potential opportunities based on their fit and likelihood to purchase, ensuring that your team's efforts are directed where they matter most. By leveraging these capabilities, your organization can achieve exceptional growth and success in a competitive landscape.

Instapage is the world’s most advanced landing page platform, empowering digital advertisers to build conversion-optimized landing pages in minutes. With a vast library of page templates, built-in optimization features, and an award-winning user experience, Instapage makes it easy to build, launch, and optimize conversion-focused landing pages at scale—without a developer.

Salesforce Agentforce Service is a comprehensive customer service solution built to power intelligent, always-on support. It combines AI automation with human expertise to deliver seamless omni-channel experiences. Service Cloud centralizes customer data, cases, and knowledge into a single workspace. AI assistants guide service representatives with step-by-step action plans and real-time recommendations. Automated workflows accelerate resolutions and reduce repetitive manual tasks. Knowledge management tools ensure consistent, accurate responses across channels. Integrated Slack collaboration enables teams to swarm cases and solve issues faster. Incident detection and management capabilities minimize service disruptions. Self-service portals empower customers to resolve issues independently. Agentforce Service helps businesses increase satisfaction while lowering operational costs.

Retreaver, a cloud-based call centre solution, tracks, tags and routes calls to specific departments or agents. We help marketers, agencies, and brands analyze inbound calls, manage caller profiles and dynamically route calls. We also track conversions, analyze ROI, and generate reports. You can personalize customer experiences, reduce call times, and improve customer satisfaction by leveraging powerful CRM databases and real-time tracking. Retreaver allows you to create your own call data properties using custom tags. These tags are associated with a number or a phone call, giving you greater control over your campaigns. We can pass these savings to you by optimizing our operating expenses. We do not have any monthly contracts and offer competitive pricing for our clients. Contact us for a quote.

Supermetrics began with a bold idea: to make marketing data simple and accessible for businesses everywhere. What started as a small project has grown into a pioneering marketing intelligence platform trusted by over 200K organizations worldwide, including renowned brands like Nestlé, Warner Bros, and Dyson. From the beginning, Supermetrics has been driven by a mission to empower marketers and data analysts with seamless data access and mastery, no matter where they are on their journey. The platform has evolved into an easy-to-use solution that extracts and consolidates data from over 150 marketing and sales platforms—like Google Analytics, Facebook Ads, and HubSpot—into preferred destinations, helping teams streamline their analytics and make data-driven decisions. This dedication to innovation earned Supermetrics a spot on G2’s 2024 Top 50 Best EMEA Software Companies list. At the heart of Supermetrics is a commitment to transparency, innovation, and customer success. We believe data has the power to tell stories, solve problems, and create opportunities. As the marketing landscape evolves, Supermetrics remains committed to leading the way, helping clients not only succeed but excel with cutting-edge solutions.

Our headless content management platform for SaaS streamlines the process of creating, overseeing, and sustaining your content effortlessly. Control your content on your terms. Agility serves as a Headless API-driven CMS equipped with Page Management, empowering your marketing team to independently handle landing pages and craft website pages. With the robust capabilities of Agility CMS, enhanced by JAMstack, it effortlessly integrates with contemporary, high-speed website frameworks, facilitating the delivery of exceptional digital experiences that captivate users. Moreover, this flexibility allows for rapid updates and adaptations to content, ensuring your site remains relevant and engaging.

COZYROC's SSIS+ suite includes 270+ Data integration adapters, ETL components and tasks for developing ETL solutions with MS SQL Server Integration Services.

Woosmap offers a unique combination of privacy-first geolocation APIs and SDKs, based on our own data sourcing, without collecting any personal data. Thanks to Woosmap, developers can build the best Location-based User Experience for millions of consumers. As a result, businesses increase their conversion rates, improve experiences across all digital journeys. Our APIs and SDKs are based on our own data sourcing, without collecting any personal data.

CRM Analytics from Salesforce is a robust analytics platform designed to help businesses leverage their data to drive better outcomes. By combining AI-powered predictions with data insights, CRM Analytics enables businesses to quickly uncover actionable intelligence and make decisions faster. The platform offers customizable dashboards and key performance indicators (KPIs) tailored to different industries and roles, ensuring that businesses get valuable insights without needing to rely on complex data models. Integration with over 50 external data connectors allows businesses to get a complete view of their customer data, enhancing sales, service, and marketing strategies. CRM Analytics also automates repetitive tasks, streamlining operations and providing a more personalized experience for both employees and customers. With its ability to auto-scale and support billions of rows of data, the platform is built to grow with enterprises, offering secure, governed insights directly within the Salesforce workflow.

AI-powered drag-n-drop email builder that will take your email production to the next level. It’s a perfect choice if you want to: 1. Make emails faster 2. Craft emails without other professionals’ assistance 3. Save money on email production Some killer features to help you make up your mind: 1. Template gallery with 65+ free email templates (and growing!) 2. Compatible with every ESP that supports HTML 3. Responsive emails across all devices 4. AI-powered image generation and writing assistant 5. No need for coding skills Give Blocks a try today for free!

Enplug DisplayOS stands out as a celebrated digital signage platform, catering to a diverse range of sectors such as corporate communication, hospitality, retail, and educational institutions. With an extensive array of automated and complimentary content options—including social media integrations, news updates, digital menus, visuals, videos, performance dashboards, and meeting room schedules—Enplug empowers organizations to engage effectively with both their employees and clientele. Additional functionalities comprise remote management, a content repository, automatic content formatting, RSS feed integration, text editing capabilities, an Instagram Wall, and support for multiple user accounts, all designed to enhance user experience. This versatility makes Enplug a vital tool for improving communication and information dissemination in various business environments.

Cloud Elements is an API integration platform that connects software as a Service (SaaS), digital enterprises and the applications used by their customers or partners. Cloud Elements offers 115+ pre-built integrations that allow users to quickly build client-facing connections to internal solutions through powerful API integration. Cloud Elements offers formula management, resource management and element-builder functionalities. It also provides a repository of integrations that can be grouped by type of service, such as accounting, finance and customer relationship management.

Ricochet360 serves as a comprehensive solution that combines dialer functionality, CRM capabilities, and marketing automation tailored for enterprise-level call centers, as well as sales and customer service teams. By utilizing Ricochet360, teams can expedite the process of contacting leads and securing deals, efficiently oversee all interactions with prospects, manage calls and emails, route inbound phone inquiries, and simplify various marketing and sales activities from a single platform. Additionally, the platform offers extensive customization options, allowing it to align perfectly with a team's unique requirements and financial considerations, enhancing productivity and effectiveness. Ultimately, this versatility makes Ricochet360 a valuable asset for organizations looking to optimize their sales and customer engagement efforts.

Enhance your event planning and management experience with Brushfire, which provides comprehensive solutions suitable for events of various types and sizes. The platform includes features such as ticketing, registration, virtual events, and dedicated event applications. With Brushfire, you can fully brand, design, and tailor your events, utilizing features like conditional registration fields, options for both individuals and groups, a variety of payment plans, and assigned seating arrangements. Additionally, a user-friendly mobile and iPad check-in application enables you to register attendees upon arrival, utilizing QR code scanning or facilitating quick in-person sales. For added convenience, a self-service kiosk option is available, allowing guests to check in or purchase tickets independently. The powerful reporting dashboard provided by Brushfire empowers you to oversee reservations, manage customer support inquiries such as refunds or seat adjustments, and access all event analytics from a centralized location. Furthermore, with integrations available for marketing platforms like HubSpot and Mailchimp, you can effectively promote and sell your events with ease. Overall, Brushfire streamlines the entire event management process, ensuring a smooth experience from start to finish.

Agylia serves as an innovative learning management system aimed at improving the capabilities and expertise of employees across various organizations. Engaging learners through Agylia is straightforward, as the platform provides appealing and contemporary learning experiences, mobile learning options for on-the-go access, microlearning modules, social learning features, and gamified elements. Additionally, Agylia empowers organizations to effectively manage and coordinate classroom settings for virtual training sessions, ensuring a seamless educational experience for all participants. This comprehensive approach makes Agylia a valuable tool for fostering continuous learning and development in the workplace.

ASC Contracts is a robust contract lifecycle management (CLM) solution designed for enterprises, facilitating the automation and simplification of various contract types including HR, buy/sell, and employee agreements, along with their associated management requirements like negotiations, templates, and clause libraries. This reliable and scalable platform removes process inefficiencies, enables flexible contract creation, provides immediate access to contracts and reports, incorporates barcode security for documents, and automates workflows and notifications for approvals. Accessible on nearly any device, ASC Contracts empowers organizations of all sizes to enhance the creation and oversight of contracts and legally binding documents, ultimately driving efficiency and compliance in their operations. Additionally, its user-friendly interface ensures that teams can easily adapt to the software, maximizing productivity and minimizing training time.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

CRM Marketers place their customers first as their top priority. Marketing professionals are under pressure to promote more products and drive more revenue. Only 10% CRM messages are based upon customer behavior, while 90% of them are based on commercial goals. Automated personalization cannot deliver on those 10 %...so how about the other 90? Tinyclues has a solution for that exact question. Deep learning is used to predict real buying intentions for each product or offer. You can send more campaigns without blasting, find revenue opportunities, and reach your commercial goals by putting customers first. All this is possible within an easy-to use platform that allows you to create campaigns in just a few clicks. With quick implementation and a short runway, you can start seeing results in as little time as a few days.

You can centralize all your assets, manage the entire content lifecycle, from creation to distribution, and get to markets on time and on-brand. You can get a single view of strategy, planning, execution and review across all locations and teams in real-time. This will eliminate the need to do all the work. All your marketing planning, workflows and financials can be managed from one central view. Aprimo is a leader in AI and workflow capabilities. Content atomization supports the entire content lifecycle, from the creative effort to the downstream performance. Aprimo AI streamlines collaboration, optimizes assets, and helps you create richer brand experiences quicker. It generates smart tags, descriptions, and suggests existing content for reuse before you make a request to maximize asset reuse.