Business Software for Salesforce Agentforce Marketing

Adverity is the fully-integrated data platform for automating the connectivity, transformation, governance and utilization of data at scale. Adverity is the simplest way to get your data how you want it, where you want it, and when you need it. The platform enables businesses to blend disparate datasets such as sales, finance, marketing, and advertising, to create a single source of truth over business performance. Through automated connectivity to hundreds of data sources and destinations, unrivaled data transformation options, and powerful data governance features, Adverity is the easiest way to get your data how you want it, where you want it, and when you need it.

Mention is a comprehensive solution for real-time Media Monitoring and Social Listening designed for small to medium-sized businesses as well as large enterprises, operating across more than 125 countries worldwide. By providing an extensive array of tools at a competitive price, we empower countless businesses to enhance their monitoring and listening capabilities, ensuring they achieve the maximum return on their investments. With over a billion sources analyzed across the internet—including news sites, forums, review portals, and various social media platforms like LinkedIn, X, Facebook, and TikTok—we enable a vast number of clients to receive immediate notifications whenever their topics of interest are discussed online. Whether your goal is to gauge public perception of your brand or product to bolster your reputation, scrutinize and fortify your market position by tracking your competitors’ activities, or spot trends within your industry, Mention is committed to providing the support you need to succeed! Our dedication to client success means we continually evolve our offerings to meet the ever-changing landscape of media and social engagement.

Elevate and refine the customer experience using AskNicely, a cutting-edge real-time feedback platform built on the principles of the Net Promoter Score (NPS). This tool simplifies the process for brands and organizations to gather insights through one-touch surveys, enabling seamless sharing of real-time data with everyone from frontline staff to the CEO, and allowing teams to take swift action based on customer input. Additionally, AskNicely offers integration with the leading tools that businesses rely on daily, enhancing its usability and effectiveness. By leveraging this innovative solution, companies can foster a proactive approach to customer satisfaction and drive continuous improvement.

DBxtra offers a cloud-driven solution for business intelligence, reporting, and dashboards, enabling companies to develop and share interactive web reports and dashboards effortlessly. Users are not required to possess any SQL, programming, or web technology skills to effectively create, implement, and oversee ad-hoc reports using DBxtra. The platform comprehensively addresses all reporting requirements. Additionally, potential users can experience DBxtra through a complimentary 30-day trial. This allows businesses to explore its features and functionalities without any commitment.

WebLink serves as a comprehensive membership management solution tailored for trade associations and chambers of commerce. By centralizing member information, WebLink simplifies the processes of acquiring and retaining members, enabling organizations to foster meaningful relationships more effectively. Its extensive range of features encompasses financial oversight, event coordination, targeted communications, and detailed reporting capabilities, among others. With WebLink, organizations can streamline their operations and enhance member engagement, making it an invaluable resource for community-focused groups.

Enlite POS is a user-friendly, cloud-based point of sale software designed specifically for the dry cleaning industry. It offers extensive customization options and simplicity, enabling clients to schedule drop-offs or pickups and monitor their order progress while fostering customer loyalty through engagement. Additionally, the mobile application of Enlite POS equips users with a comprehensive suite of inventory and customer management functionalities, along with a tablet-friendly interface, billing and invoicing capabilities, e-commerce features, and additional tools to enhance business operations. This versatile solution is tailored to meet the unique demands of dry cleaning businesses, ensuring seamless management and improved customer experiences.

Effortlessly communicate with your contacts by automatically leaving voicemails, emails, and text messages without needing any specialized equipment. Ytel offers a comprehensive, cloud-based marketing suite that helps small to medium-sized call centers and businesses streamline their multi-channel communication efforts. The platform boasts features such as auto-dialing, call distribution, voice response systems, and a scripting module for enhanced functionality. Users can also access real-time reporting on agent performance metrics, including call duration and effectiveness. Moreover, Ytel is compatible with both iOS and Android devices, providing flexibility for on-the-go management. Enhance your communication capabilities in any programming language and accelerate your production timelines. With a focus on high uptime and substantial capacity for SMS and voice channels, Ytel provides robust bandwidth for large-scale messaging through a single API. While your business excels in its core areas, it’s essential to integrate and elevate customer engagement to optimize operational efficiency further. This allows for a more cohesive approach to handling customer interactions and ensuring satisfaction.

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Are the standard Plug-N-Play Dashboards not sufficient for your needs? You can either utilize an instant dashboard or create one from the ground up. Slemma's robust editor empowers users to easily construct, filter, and modify charts as needed. The developers at Slemma have curated a collection of Dashboards tailored specifically to your data source integrations. Position yourself for success by designing your own dashboard templates that can be shared internally or with clients. With complete white-label capabilities, Slemma enables users to fully customize the application to reflect their brand, including colors, logos, dashboards, and custom URLs. One of Slemma’s standout features is its Dynamic Filtering, which enhances client reporting by allowing you to maintain a single dashboard or dataset accessible to all your clients. Each client will only view the information relevant to them, ensuring a completely personalized experience tailored to their business needs. This capability allows your users to enjoy a fully branded Slemma dashboard right from your website or application, enhancing their experience and engagement. Ultimately, Slemma's features aim to provide versatile solutions that cater to varying business requirements.

SalesWings transforms the way revenue teams understand and engage with their buyers by turning behavioral data into actionable intelligence. Built for modern sales, marketing, and agentic teams, the platform identifies buyer intent, prioritizes leads, and enhances sales execution through real-time scoring, alerts, and AI insights. Integrated natively with Salesforce, Marketing Cloud, Braze, and Agentforce, SalesWings eliminates data silos and unites customer insights under one intelligent view. Its Lead and Account Scoring Engine leverages first-party intent signals and firmographic data to rank prospects and highlight opportunities most likely to convert. The AI Sales Copilot assists reps by surfacing buying triggers, recommending talk tracks, and automating follow-ups. For marketers, it provides deep campaign analytics, helping teams optimize content and timing to drive engagement. The platform also empowers digital agents and bots with human-like buyer understanding, enhancing automation accuracy. From lead generation to account expansion, SalesWings ensures every interaction is timely, relevant, and revenue-focused.

Founded in London by four Hungarian co-founders, Antavo started its journey in 2012 with Seedcamp before pivoting its product in 2015. Since then, it has secured funding, signed major enterprise clients, and expanded globally. Today, Antavo serves industry leaders such as KFC, C&A, Benefit Cosmetics, Scandic, La Cage, Kathmandu, LuisaViaRoma, Flying Tiger, Peek & Cloppenburg, and Yara, along with global businesses in the travel, pharma, and fashion industries. Thanks to several new loyalty program launches, customer-centric product updates, and company-wide expansion, Antavo is forecasting a 30%+ year-on-year revenue increase for 2024. As the business prepares for a Series B funding round in 2025, these developments will facilitate further technological advancements and broader global growth. In response to increasing regional demand, Antavo has expanded its team across three continents, including the launch of a new team in North America. A leading provider of thought leadership in the loyalty space, regularly publishing guides, eBooks, loyalty program reviews, and technical insights on its blog. Since 2022, Antavo has been publishing the Global Customer Loyalty Report, THE Report of the industry.

Magnolia CMS is the fastest way for you to create world-class digital experiences. Magnolia CMS is API-based, which allows you to seamlessly deliver content to any device or screen from any device. Authors and editors have a powerful interface that allows them to personalize and re-use content across touchpoints. They can also leverage data and content from connected systems without ever leaving Magnolia.

Data integration, backup, management and connectivity. Cloud-based platform that is 100 percent cloud-based. It offers cloud agility and scalability. No manual upgrades or deployment required. There is no coding wizard that can meet the needs of both IT professionals as well as business users without technical skills. Skyvia suites are available in flexible pricing plans that can be customized for any product. To automate workflows, connect your cloud, flat, and on-premise data. Automate data collection from different cloud sources to a database. In just a few clicks, you can transfer your business data between cloud applications. All your cloud data can be protected and kept secure in one location. To connect with multiple OData consumers, you can share data instantly via the REST API. You can query and manage any data via the browser using SQL or the intuitive visual Query Builder.

There is a superior method for transmitting your critical strategic documents beyond just attachments or shared drives! Streamline the process of creating and sharing files—such as contracts and quotes—and eliminate the hassle of cumbersome emails and attachments while ensuring that your most sensitive documents are delivered securely. You can send and share all your files with your contacts from a centralized, organized space that keeps everything in one place. Easily manage your documents by adding, deleting, or replacing them with just a few clicks, enhancing your relationship with customers, prospects, and partners in the process. With our innovative lead scoring system powered by a predictive machine learning algorithm, you can quickly assess and qualify your contacts based on their interest levels. Additionally, utilize Tilkee's lead scoring to determine the next best action, whether automated or manual, thereby boosting your operational efficiency and increasing profitability. This approach not only simplifies document management but also fosters stronger connections with your network.

Email marketing is not a universal solution; rather, it requires tailored approaches to effectively meet diverse customer needs. ReachMail's Email Marketing Services are crafted to cater to a broad range of clients while providing specialized solutions that target specific requirements. As a frontrunner in the Email Marketing Services sector and in the realm of Transactional Email delivery, ReachMail combines extensive experience with exceptional customer service that sets the benchmark in the industry. Whether you're a newcomer to email marketing or seeking a robust solution for high-volume campaigns via our Bulk Email Service, we have the right tools for you. Additionally, we take reports of SPAM very seriously; if you suspect you have received unwanted emails from ReachMail, please forward the message to us, and our dedicated team will conduct a thorough investigation. ReachMail enables organizations of all sizes to effectively engage with their audiences through email communication, and we are eager to assist you in achieving your goals. If you appreciate intuitive and efficient tools designed to maximize your email marketing efforts, we share your enthusiasm for creating such solutions.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

vWork is a job scheduling and dispatch software that field workers can use to make their dispatch and field teams more efficient. Your field workers can schedule jobs more efficiently and know when and where they are scheduled. Customers are also kept informed at all times.

Contentsquare's digital analytics cloud for customer behavior helps companies to understand and implement strategies that will help them achieve more success. Conventional web analytics do not give you the whole picture. Traditional tools can be difficult to use and even more difficult to interpret, providing data that only specialists can understand. We make it easy. It's easy to see how customers use your website or app with our intuitive visual reporting. Contentsquare automatically highlights your most pressing issues and opportunities. It's like having a team of analysts to analyze your data and give you a smarter list. Identify the most important UX issues that are costing your online customers and prioritize them. Watch the exact sessions that cause friction and errors. Identify and prioritize errors based on revenue impact.

Intelligently activate processes to accelerate the flow. Alfresco's platform provides comprehensive cloud-native services for content. Check out some of its key features to see why it is such a powerful tool for any organization. Alfresco allows you to quickly access and find the information you need from anywhere using web-based tools. The tightly integrated capabilities of process and content services streamline content-centric processes, enabling faster and more informed decision-making. Teams can extend the benefits of Microsoft 365 to Google Docs and boost productivity with enterprise collaboration tools. Alfresco Governance Services automates information lifecycles with minimal user intervention, reducing risk and strengthening compliance.

Branch is the solution for digital brands looking to expand their reach and enhance business growth through enterprise-level features aimed at maximizing user engagement from start to finish. With comprehensive tools for measuring marketing effectiveness across various devices, channels, and platforms, Branch stands out as the leading mobile measurement and deep linking platform relied upon by top-ranking applications to boost both efficiency and revenue. Those who utilize Branch experience superior performance across channels, including web, email, ads, and apps. By managing the intricate details of linking, Branch ensures that your connections function flawlessly across every platform and medium. Our advanced link matching technology guarantees that users arrive precisely at their intended destination, enhancing the overall user journey. Whether through deep-linked re-engagement advertisements or web and email campaigns that maintain continuity after users temporarily stop to install your app, Branch is dedicated to providing smooth experiences that elevate performance across all your marketing channels. This commitment to seamless integration ultimately drives better results for your brand.

VCC Live, an Enterprise Cloud Contact Center software provider, has been establishing its international presence for over 10 years as a reliable business solution to companies that deal with wide-ranging customer communications via a variety channels including Phone, SMS and Email. Learn more about our solution at https://vcc.live/

Lytics, the customer-data platform designed for marketers, harnesses the power of first-party information to understand your customers' needs. Lytics' decision engine uses machine-learning to understand your customers' needs. This helps marketers deliver timely, relevant communications across multiple channels. Lytics AI will help you identify the levers that can be pulled to increase results and improve ROI. Engage customers with personalized messages and targeted campaigns that are tailored to their needs. Maximize your impact by predictive marketing strategies that are shaped by the actions of your customers, not your assumptions.

We all have more work than can be done in a single day. SHP's "never login" philosophy ensures that your team doesn't have to learn any software and does not require ongoing training. Your company will thrive by connecting with prospects and customers using a voice they trust - your employees. Reduce the barriers between marketing and sales. Use our best-in class analytical tools to measure the impact on your business. SHP believes that working with customers is more than just an idea. It's a tangible, ongoing process that you are a part of. We encourage our customers to be part of the development cycle. We offer short sprints of 4 weeks. Vote on the features that you want next. We get to work creating them.

The Customer Data Platform and Omnichannel Marketing Hub work together to bring together every customer interaction across various devices and channels, enabling the delivery of tailored, omnichannel experiences that enhance customer engagement and increase lifetime value. BlueVenn serves as a comprehensive solution for customer data management, compliance, and orchestrating the customer journey, incorporating analytics and machine learning to facilitate precise, personalized interactions. With our innovative drag-and-drop features for customer analytics, segmentation, and predictive capabilities, valuable customer insights are readily accessible, while the omnichannel journey builder ensures that each customer touchpoint, whether online or offline, is uniquely tailored to the individual. This integration not only streamlines the management of customer data but also elevates the overall customer experience, fostering stronger relationships and increased loyalty.

Exceed.ai helps marketers increase their SQL conversion rates by working alongside their team. Our AI-assistant engages with every lead, attends every inquiry, qualifies every lead at scale, in real time with a personalized human-like two-way conversation over Email, Website Chat and SMS. The AI assistant automatically rings in sales when qualified leads are ready for a conversation with a human and book a meeting on your rep's calendar. Exceed integrates seamlessly with your CRM. It automatically updates your marketing automation platform to reflect the most recent lead status. This includes leads who are qualified, change jobs or leave the company. Exceed.ai is helping companies like Monday.com, SugarCRM and LTSE to exceed their goals.