Business Software for PagerDuty

Seamlessly connect applications, analyze data, and design automated processes along with impactful KPI dashboards tailored to your specifications. This user-friendly drag-and-drop platform requires no coding expertise! Begin tackling prevalent integration hurdles effectively. You can effortlessly construct your automation workflows on a unified screen, linking numerous apps without the need to write any code. Whether you want to set up straightforward one-to-one automations or intricate multi-app workflows, it can all be accomplished in just minutes. Manage and structure your data flow with advanced features like conditional logic, time delays, data formatting, filtering, function expressions, and much more. Experience the speed of building automations and integrations, utilizing a drag-and-drop interface that eliminates coding barriers. Create straightforward, multi-step, or advanced workflows, including conditional branches, parallel processes, and loops. This empowers every member of your organization to swiftly make informed, data-driven decisions that promote strategic initiatives. Plus, you have access to an extensive variety of chart types, such as line, bar, pie, area, and gauge charts, among others, to visualize your data effectively. With such flexibility, your ability to derive insights and present them dynamically becomes limitless.

Teams can focus on making on-call better with automated categorization, filtering, and analysis of incidents for free. Incident Insights calculates the number of incidents, MTTA, MTTR, and average priority level and pinpoints the top causes of incidents using machine learning to identify patterns so that users can then measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems.

Dasera is a Data Security Posture Management (DSPM) solution that provides comprehensive security and governance for structured and unstructured data across cloud and on-premises environments. It uniquely monitors data-in-use, offering continuous visibility and automated remediation to prevent data breaches at every data lifecycle stage. Dasera facilitates continuous risk detection and mitigation, ensuring seamless integration and regulation compliance. With a deep understanding of data infrastructure, attributes, users, and usage, Dasera empowers organizations to pursue a secure, data-driven growth strategy, minimizing risks and maximizing value in the digital era.

BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

IncidentHub monitors the public status pages of your third-party services to alert you when incidents occur.

Zoho RPA allows businesses to automate repetitive processes by recording and capturing user interface (UI), such as mouse clicks and keyboard inputs. Zoho RPA automatically creates workflows by recording actions performed in applications. These workflows can then be re-played for efficient replication. The tool integrates seamlessly across over 900 apps to ensure smooth end-to-end automated processes, whether cloud-based or legacy. This approach streamlines workflows, reduces errors, saves you time, and increases productivity. Zoho RPA scales with your business. It adapts to industry-specific needs, while maintaining robust security, and provides expert support. Businesses can automate processes and concentrate on more strategic initiatives.

Vaiz offers a comprehensive platform for managing projects and enhancing team collaboration. It centralizes task management, document sharing, and team coordination, providing everything a team needs in one place. From customizable task boards and Gantt charts to an AI assistant that simplifies work, Vaiz supports seamless real-time collaboration. The platform’s automation capabilities and integrations with other tools make it a versatile solution for teams aiming to boost efficiency and maintain alignment throughout projects. It is designed to improve productivity and streamline the management of complex tasks across multiple teams.

IsDown serves as a centralized platform for monitoring vendor statuses and aggregating status pages, bringing together the status of all essential business dependencies into one easy-to-use dashboard. With real-time monitoring of over 6,000 cloud and SaaS services, it delivers tailored outage alerts to a variety of communication tools, including Slack, Microsoft Teams, PagerDuty, Incident.io, Rootly, Datadog, Email, Discord, and WebHooks. Additionally, users benefit from access to historical uptime metrics and incident reports, along with options for customizable status pages that can be either public or private. The platform also extends its monitoring capabilities to encompass third-party vendors, as well as the APIs, endpoints, and SSL certificates used by your own organization, ensuring a comprehensive overview of operational health. This multifaceted approach helps businesses stay informed and prepared in the face of service disruptions.

ClusterControl is a multi-cloud hybrid database ops orchestration platform that supports MongoDB and Elasticsearch as well as Redis, TimescaleDB and SQL Server on Linux. It also supports Galera Cluster, PostgreSQL and MySQL in cloud and on-premises environments. It can handle all aspects of the lifecycle, including deployment, failover, backup, and more. It allows organizations to implement the Sovereign DBaaS model with its full suite of databases and ops features. ClusterControl is the ideal solution for organizations who need to run large-scale, open source database operations reliably but don't want to be restricted by traditional DBaaS providers. It allows you to choose your environment, stability of licenses, and gives you DB access.

Scalyr is the log management platform and observability platform for new stack. Scalyr was designed to deal with the complexity and scale of modern cloud architectures. It allows engineers to quickly solve problems and concentrate on what they love, coding. Scalyr has made logs a benefit with 96% of searches being completed in less than one second and thousands upon thousands of active users. Scalyr's rapidly growing customer base includes NBCUniversal and Business Insider as well as Valentino, Giphy and Zalando. The company is the best-rated in its category in G2 Crowd and is a Gartner 2018 cool vendor. It was also named a 2018 Forbes Cloud 100 Rising Star. Visit us at www.scalyr.com or follow us on Twitter (@scalyr).

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

The Circonus Platform stands out as the sole monitoring and analytics solution that can manage extraordinary data volumes, handling billions of metric streams in real time to foster essential business insights and value creation. For businesses that rely on performance, Circonus is the ideal choice. This platform simplifies the integration of any technology at any scale, offering out-of-the-box, full-stack integration through its API in just a matter of minutes. With Circonus, customers can effortlessly connect their systems and gain real-time visualization and monitoring of their data. Its innovative patented histogram technology allows for exceptional management of high sampling frequencies, capturing data at intervals as rapid as one millisecond, thereby providing users with a comprehensive and immediate view of their systems. Furthermore, the incorporation of machine learning capabilities enhances the platform by delivering predictive and highly precise insights, empowering customers with a strategic edge in maximizing business value. This unique combination of features positions Circonus as a vital asset for any organization aiming to leverage data for significant competitive advantage.

Generator Labs is a comprehensive infrastructure monitoring platform built for enterprises that require high reliability and security. It offers real-time monitoring for critical systems such as email deliverability, SSL certificates, and TLS configurations. The platform includes RBL monitoring to track IP addresses and domains against global blocklists, helping protect sender reputation. Certificate monitoring ensures that SSL/TLS certificates are valid, secure, and not nearing expiration. Generator Labs also provides TLS monitoring to maintain strong encryption standards and best practices. It supports multi-channel alerts, including email, SMS, Slack, and PagerDuty, for immediate issue detection. The platform features a complete REST API with support for multiple programming languages. Detailed reporting tools provide both live and historical insights into system performance. With global monitoring coverage, businesses can track infrastructure health from multiple regions. Overall, Generator Labs helps organizations proactively manage and secure their digital infrastructure.

Easy to set up and use, on-premises monitoring of servers and networks. View status reports, group summaries and historical stats for servers/devices. Reports can be viewed via the web interface. They can also be password-protected and sent via email. Monitor DMZs, remote offices, and other remote areas securely from a central console, without a VPN or agents on each server. PA Server Monitor is rated as the easiest product in its class by our customers. With a few mouse clicks, configure server monitoring for thousands of servers/devices. SNMP, Traps and Syslog are all available to support a variety of computing environments.

AKIPS delivers the largest-scaling, fully featured, secure on-prem, multi-vendor network-monitoring system for the enterprise market. AKIPS Network Monitor provides unmatched features, scale and visibility of critical, real-time, and historical performance metrics and logs – from the heart of the data centre all the way to the end user. AKIPS allows network engineers to be proactive instead of firefighting, and to detect, analyse and rectify issues before any disruption to the business occurs.

UltraDNS is a robust, cloud-based authoritative DNS service designed for enterprises, providing reliable and swift query responses for websites and essential online resources. This managed DNS solution guarantees complete website uptime and incorporates advanced security features for enhanced protection. As users around the globe demand uninterrupted and secure digital interactions, the complexities of DNS management have escalated significantly. The rise of Internet of Things (IoT) devices, coupled with various online threats, has made it challenging for organizations to devise an effective DNS strategy tailored to their IT requirements. It is increasingly difficult to maintain a knowledgeable in-house team for DNS management, and securing the necessary resources to establish a coherent strategy that aligns with current Internet challenges is often unfeasible. Ensure your website and digital assets remain accessible at all times with UltraDNS, which is supported by a commitment to 100% uptime and top-tier service-level agreements, all on a worldwide platform. This commitment empowers businesses to focus on their core operations while trusting that their online presence is managed by experts in the field.

Open source is a passion for engineers. We supercharged the top open-source monitoring tools, including Jaeger, Prometheus and ELK, and combined them into a scalable SaaS platform. You can collect and analyze all your logs, metrics, traces and other data on one platform for end to end monitoring. You can visualize your data using customizable and easy-to-use monitoring dashboards. Logz.io's AI/ML human-coach automatically detects and corrects any errors or exceptions in your logs. Alerting to Slack and PagerDuty, Gmail and other endpoints allows you to quickly respond to new events. Centralize your metrics at any scale on Prometheus-as-a-service. Unified with logs, traces. Just three lines of code are required to add to your Prometheus config file to start forwarding your metrics and data to Logz.io.

Logging into servers to manually check log files is a practice of the past. SolarWinds® Papertrail™ centralizes log management by gathering logs from various applications, devices, and platforms into one accessible location. With Papertrail, users can effortlessly view, search, and monitor events in real time through a unified interface, eliminating the need for traditional tools like grep or AWK. This innovative tool examines incoming logs for irregularities and provides instant alerts and summaries, offering immediate insights into both system activity and application performance. Discover how Papertrail can unlock the potential of the logs you've been collecting all along. Additionally, SolarWinds® Papertrail™ offers a robust cloud-based log management solution that easily consolidates logs from a multitude of sources, including applications, servers, network devices, and services. The platform includes features such as rapid search capabilities, customizable system groups, collaborative access for teams, long-term archiving options, as well as charts and analytics exports, along with monitoring webhooks to ensure you stay informed. Embrace the future of log management and enhance your operational efficiency with Papertrail’s comprehensive features.

IBM NS1 Connect offers premium, authoritative DNS & advanced traffic steering to deliver the high-performance, reliable, secure network connectivity that businesses need to meet increasingly sophisticated customer expectations through our: Global anycast network: Providing massive capacity & scale needed to keep users reliably connected across the world. API-first Architecture: Easily integrate & automate all NS1 Connect function. HTTPS Redirects: Manage every element of your HTTPS redirects from one platform. GSLB and RUM-based traffic steering: Balance loads at a global scale & reduce latency with near-real-time device performance data DDoS Attack Protection: Ensuring sufficient capacity to absorb traffic spikes & controls in place to guard against automated “junk” queries. NS1 Connect offers add-on options to suite your business needs including: DNS Insights: Providing the data you need to quickly identify & deal with misconfigurations impacting application performance. Dedicated DNS: Stay up & running with a native secondary DNS resolution infrastructure for seamless continuity of operations. DNS Traffic Steering: Optimize connections to applications, services & content based on geography, RUM data, load and more.

Reduce the influx of support inquiries during an incident by engaging in proactive communication with your customers. Manage your subscribers seamlessly via Statuspage and disseminate uniform messages through various channels, including email, text, and in-app notifications. You have the flexibility to decide which aspects of your service are visible on your page and can leverage over 150 third-party components to show the status of essential tools that your service depends on, such as Stripe, Mailgun, Shopify, and PagerDuty. Statuspage works in harmony with your preferred monitoring, alerting, chat, and help desk platforms to ensure an efficient response every single time. Simplify incident communication by utilizing pre-written templates and seamless integrations with your existing incident management tools, allowing you to promptly inform users. Additionally, enhance your page's functionality as a sales and marketing asset through Uptime Showcase, which enables you to present historical uptime data to both current and prospective clients, thereby building trust and credibility. This dual-purpose approach not only improves communication during crises but also positions your service as reliable and transparent.

Go beyond asset management. Turn complexity into capability. Our cyber asset analysis platform empowers security teams by providing total visibility into the assets, context and risks that make up their attack surface. With JupiterOne, organizations transform asset visibility from frustration into strength.

By integrating dependable uptime and performance tracking, hosted status pages, and incident management into a single platform, you can receive immediate notifications when downtimes occur while also gathering performance data. This tool allows you to inform your users about incidents and maintenance through elegantly designed status pages. Additionally, it fosters collaboration among developers and customer support teams to efficiently address issues together. Users can create incidents, provide real-time updates, and adjust their service statuses to ensure everyone is informed. Your team will be promptly alerted, and you can communicate incidents using your preferred integrations. You can publish ongoing updates regarding incidents or maintenance activities and notify your users accordingly. For internal use, you have the option to password-protect status pages for sharing with teammates and collaborators. Furthermore, you can organize your monitors, status pages, and team members into distinct projects while modifying the method, parameters, or headers of your HTTP monitors. Setting up internal status pages that require a password ensures an extra layer of security for your sensitive information. Overall, this comprehensive tool enhances both transparency and collaboration, making incident management seamless.

NamLabs Technologies is a software business formed in 2014 in India that publishes a software suite called Atatus. Atatus is a SaaS Software & a unified monitoring solution that includes providing a demo. Atatus is Application Performance Management software, including features such as full transaction diagnostics, performance control, Root-Cause diagnosis, server performance, and trace individual transactions. Our other products include Real-User Monitoring, Synthetic Monitoring, Infrastructure Monitoring, and API Analytics. Guaranteed 24*7 Customer Support.