Business Software for PagerDuty

Introducing a comprehensive engineering management platform that encompasses metrics, AI-driven insights, developer feedback, and automation tools. Utilize essential metrics such as DORA, cycle time, and flow to assess velocity, quality, productivity, and various other elements. Seamlessly integrate all components of your technology stack with connections to platforms like GitHub, Jira, CI/CD, and PagerDuty, among others. Effortlessly create tailored metrics using our intuitive metric builder interface and configure dashboards that align with the specific needs of your engineering organization. Identify critical areas needing attention, including bottlenecks, best practices, and team-related challenges. Receive detailed reports that highlight significant metrics and insights relevant to your teams. Customize reports to ensure you remain updated on your team’s advancements and key priorities. Gain a clear understanding of how your team's time is allocated, whether it’s focused on new features, knowledge transfer and learning operations (KTLO), or unexpected tasks. Additionally, assess the engineering costs associated with delivering key initiatives and client projects, enabling informed decision-making for future endeavors.

Tempest enables teams to ship high-quality code more quickly by offering an out-of-the-box developer self-service platform that eliminates lengthy setup times. It equips developers with the tools they need to independently build, deploy, and manage applications, all while ensuring security and compliance through built-in guardrails. By combining a comprehensive service catalog, software ownership insights, and seamless automation, Tempest helps organizations streamline workflows, enhance developer efficiency, and achieve faster delivery, maximizing the impact of their engineering efforts.

Zoho Directory, a cloud-based platform for identity and access management, is designed to streamline authentication and authorization. It also simplifies user management. Single Sign-On (SSO), which allows employees to access multiple apps with a single set credentials, enhances security and user convenience. Multi-Factor Authentication is supported by the platform, adding an additional layer of protection from unauthorized access. Device authentication provides secure access to applications and devices. Employees can use the same credentials on all platforms. Zoho Directory offers robust provisioning capabilities, which allow IT administrators to create user profiles for various applications from the platform. This reduces the time spent on repetitive work. Directory stores facilitate integration with existing directories such as Microsoft Active Directory or Azure AD.

5X is a comprehensive data management platform that consolidates all the necessary tools for centralizing, cleaning, modeling, and analyzing your data. With its user-friendly design, 5X seamlessly integrates with more than 500 data sources, allowing for smooth and continuous data flow across various systems through both pre-built and custom connectors. The platform features a wide array of functions, including ingestion, data warehousing, modeling, orchestration, and business intelligence, all presented within an intuitive interface. It efficiently manages diverse data movements from SaaS applications, databases, ERPs, and files, ensuring that data is automatically and securely transferred to data warehouses and lakes. Security is a top priority for 5X, as it encrypts data at the source and identifies personally identifiable information, applying encryption at the column level to safeguard sensitive data. Additionally, the platform is engineered to lower the total cost of ownership by 30% when compared to developing a custom solution, thereby boosting productivity through a single interface that enables the construction of complete data pipelines from start to finish. This makes 5X an ideal choice for businesses aiming to streamline their data processes effectively.

Nango stands out as a leading product integration platform that empowers developers to implement integrations with over 300 APIs in just a matter of hours. It simplifies the complexities of API interactions through a variety of pre-built integrations, developer tools, and user interface components. By using Nango, developers maintain complete control over their code and have direct access to external APIs, enabling them to create tailored integrations that meet their customers' specific needs, much like an in-house development team would. The platform is designed with built-in support for all types of authorization and API peculiarities, presenting a unified interface that works with your own data models while ensuring smooth user interfaces for top-tier integration experiences. Each developer tool is customized for individual APIs, effectively managing pagination, rate limits, and other essential features. Furthermore, Nango includes an AI co-pilot that has been trained on a multitude of integrations to help facilitate the creation of custom solutions. For those who need additional expertise, Nango not only connects users with API specialists but also offers a service where their engineers can craft bespoke integrations tailored to specific requirements. This comprehensive approach ensures that developers have the resources and support needed to succeed in their integration projects.

Dash0 serves as a comprehensive observability platform rooted in OpenTelemetry, amalgamating metrics, logs, traces, and resources into a single, user-friendly interface that facilitates swift and context-aware monitoring while avoiding vendor lock-in. It consolidates metrics from Prometheus and OpenTelemetry, offering robust filtering options for high-cardinality attributes, alongside heatmap drilldowns and intricate trace visualizations to help identify errors and bottlenecks immediately. Users can take advantage of fully customizable dashboards powered by Perses, featuring code-based configuration and the ability to import from Grafana, in addition to smooth integration with pre-established alerts, checks, and PromQL queries. The platform's AI-driven tools, including Log AI for automated severity inference and pattern extraction, enhance telemetry data seamlessly, allowing users to benefit from sophisticated analytics without noticing the underlying AI processes. These artificial intelligence features facilitate log classification, grouping, inferred severity tagging, and efficient triage workflows using the SIFT framework, ultimately improving the overall monitoring experience. Additionally, Dash0 empowers teams to respond proactively to system issues, ensuring optimal performance and reliability across their applications.

Phoenix Incidents stands out as the sole native incident management platform for Jira, seamlessly integrating into the tools that developers regularly utilize, such as Jira and Slack, thereby eliminating the hassle of context-switching and the need to master additional software. The platform oversees the complete incident lifecycle, guaranteeing adherence to compliance standards without imposing additional burdens on your team, thanks to AI-driven automated workflows that follow industry best practices and effectively coordinate your team's response from the initial declaration to the final resolution. Our Root Cause Analysis (RCA) module employs an AI-enhanced Five Whys technique, promoting transparency, pinpointing genuine root causes, and delineating actionable remediation tasks. Additionally, executive reporting through weekly report cards and real-time dashboards monitors the progress of RCA initiatives, ensuring teams are held accountable and that action items are promptly addressed to prevent future occurrences. With Phoenix Incidents, you can enjoy a streamlined incident management experience, leading to significant improvements in team coordination, effective RCA resolution, and enhanced on-call responsiveness, ultimately transforming the way your organization handles incidents. You'll discover that this approach not only alleviates stress but also fosters a culture of proactive incident management across your teams.

Updog.ai, developed by Datadog, is a complimentary service that monitors the health and outages of over 30 major SaaS platforms, including well-known names like OpenAI, GitHub, Zoom, and Slack, in addition to 13 AWS services. By utilizing anonymized telemetry data from a multitude of customer environments rather than depending on vendor status pages, Updog.ai employs an AI-driven Bayesian model to identify performance issues, providing alerts when it detects patterns that suggest systemic problems, often ahead of official notifications from the vendors. Users benefit from a dashboard that displays up to 90 days of degradation history, aiding them in pinpointing recurring reliability challenges with third-party services and allowing them to implement proactive measures in their architecture or operations. Acting as an independent source of signals, Updog.ai empowers engineering and SRE teams to discern whether an issue originates internally or externally, which in turn facilitates quicker response times, enhances transparency for stakeholders, and minimizes the overall impact of incidents throughout the system. This capability ensures that teams are better equipped to maintain operational integrity and respond effectively to emerging challenges.

Fleece AI serves as a collaborative AI workspace designed to facilitate effortless workflow automation without requiring any coding skills. It leverages autonomous AI agents to streamline tasks by integrating over 3,000 applications. By simply describing tasks in straightforward terms, these AI agents can link different applications, create workflow maps, and carry out complete automation processes from start to finish. Users can construct hierarchical teams of agents that reflect the structure of real organizations: a lead agent can delegate tasks to specialized sub-agents, gather their outputs, and provide final results—all without the need for supervision. This powerful tool can be utilized for various applications, such as managing email, updating customer relationship management systems, generating reports, processing invoices, and synchronizing data across different applications. In essence, Fleece AI transforms complex automation into a simple, efficient process that enhances productivity across numerous tasks.

StatusDrift is an around-the-clock uptime monitoring service designed to keep a close eye on your websites, APIs, and infrastructure, immediately notifying you of any discrepancies. You can swiftly configure monitors that support a variety of checks including HTTP, HTTPS, ping, TCP port, SSL certificate expiration, and keyword verification, with monitoring capabilities spread across multiple regions to help you differentiate between true outages and minor local issues. Upon detecting a problem, StatusDrift automatically generates an incident report, providing a comprehensive timeline that details which regions were impacted, the variations in response times, and the duration of the problem. Users can promptly acknowledge, investigate, and resolve these incidents directly from their mobile devices, ensuring they remain informed and agile. Additionally, you can plan maintenance windows in advance, ensuring that alerts do not disrupt your operations and that your team is well-informed about ongoing activities. The platform's dashboard consolidates all relevant information into a single, user-friendly view, displaying the status of your monitors—whether they are operational, down, in warning, paused, or have expiring certificates—along with the latest incident reports for quick reference. This way, you'll always have a clear understanding of your system's health.

Coroot is a cutting-edge, open-source observability platform enhanced by AI, aimed at providing teams with comprehensive insight into their applications and infrastructure while simultaneously detecting and elucidating issues in real-time. The platform gathers and analyzes telemetry data—such as metrics, logs, traces, and profiling details—without necessitating any alterations to the code or intricate configurations, utilizing eBPF for seamless system instrumentation and prompt insights. By constructing a holistic model of your system, it effectively maps services, dependencies, databases, and network links, facilitating a clear visualization of component interactions and enabling swift identification of anomalies or performance issues. Moreover, Coroot’s AI-driven root cause analysis functions like a virtual assistant, systematically examining frequent failure scenarios, pinpointing incident sources, and offering actionable recommendations, thereby minimizing the need for manual debugging and drastically reducing resolution times. This innovative approach not only streamlines the troubleshooting process but also empowers teams to enhance their overall operational efficiency and reliability.

Xplenty is a versatile software solution designed for data integration and delivery, catering to both small and medium-sized businesses as well as larger organizations by facilitating the preparation and transfer of data to the cloud for analytical purposes. Its key features encompass data transformations, an intuitive drag-and-drop interface, and seamless integration with more than 100 data stores and SaaS platforms. Developers can effortlessly incorporate Xplenty into their existing data solution architectures. Additionally, the platform provides users with the ability to schedule tasks and track the progress and status of these jobs effectively. With its robust capabilities, Xplenty empowers users to optimize their data workflows and enhance their analytical processes.

xMatters serves as a smart communications platform aimed at enhancing critical business workflows, particularly within IT operations, DevOps, and the management of significant incidents. With a trusted base of more than 1000 international organizations, xMatters provides advanced communication solutions that facilitate efficient IT management, ensure business continuity, foster employee involvement, and improve customer interactions. The platform stands out for its exceptional reliability and cutting-edge features, making it an invaluable tool for modern enterprises. Its capabilities are continually evolving to meet the dynamic needs of businesses in a rapidly changing environment.

Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.

Icinga is an internet monitoring system that checks the availability of your network resources and notifies users when there are outages. It also generates performance data for reporting. Icinga is flexible and extensible. It can monitor complex environments in multiple locations. Icinga 2 is the monitoring server and requires Icinga Web 2 on top in your Icinga Stack. You can manage the configuration with the Icinga Director or config management tools. Plain text is also available within the Icinga DSL. Find solutions, take action and become a problem-solver. Flexibility is key. Keep curious, stay passionate, and stay in the loop. Tackle your monitoring challenge. The Icinga stack consists of six core strengths that cover all aspects related to monitoring. You can get valuable insights, on-time notifications and eye-opening visuals as well as analytics. Icinga integrates easily into your systems and gives you the power of automating your tasks.

StackPath is a sophisticated platform that provides web services focused on enhancing security, speed, and scalability. It offers a comprehensive content delivery network along with integrated DDoS and WAF protection, all from a single, cohesive system. Users can set up alerts for any data transferred through our agent, API, SNMP, or other specified methods. The platform seamlessly integrates with Kubernetes and Docker, facilitating the monitoring of container clusters. Advanced regex triggers allow for the detection of intricate strings and numerical patterns. Options for waiting and delaying ensure that alerts are meaningful and timely. Users can receive notifications based on running processes, active services, and overall system resource consumption. Through our API, configuration for alerts can be easily created and modified. Server Density emerged from dissatisfaction with the monitoring solutions available in 2009, which were often either prohibitively expensive enterprise tools or open-source options that required extensive time and effort to maintain. Our founders sought a straightforward product that would function effectively, allowing them to concentrate on their primary business activities. Unable to find an existing solution that met their needs, they took the initiative to develop their own, leading to the creation of Server Density. This decision was motivated by the desire for a reliable and efficient monitoring tool that could simplify the process for businesses.

CloudCheckr unites IT, security, and finance teams around cloud. It provides total visibility, deep insights, cloud automation, and governance. CloudCheckr is a cloud management tool that helps businesses manage their cloud environments and protect their cost. AWS Advanced Technology Partner with Security and Government competencies and a certified Silver Partner for Azure, we can support multi- and hybrid-cloud strategies.

Monitors all mission-critical infrastructure components, including services, applications, operating systems, network protocols and metrics, as well as network infrastructure. There are hundreds of third-party add-ons that allow for the monitoring of virtually all of your in-house services and applications. This dashboard provides a central view of all IT operations and business processes. The dashboards are a powerful way to quickly access third-party data and monitoring information at a glance. Views allow users to quickly access the most relevant information. Organizations can plan for infrastructure upgrades with automated, integrated trending graphs and capacity planning graphs before they are caught by surprise by outdated systems. IT staff, business stakeholders and end-users receive alerts via email or text message. They provide outage details so that they can resolve issues immediately.

Establish metrics and implement alerts for operational tasks while identifying and prioritizing the underlying causes for development issues. Complete the feedback loop within the DevOps framework. Set up your application to transmit traces seamlessly via Plumbr Agents. Capture comprehensive traces that encompass user interactions across the various microservices on the back end. Enjoy a hassle-free experience with no code modifications or sampling required! Plumbr APM leverages tracing to deliver valuable insights into application performance. With extensive expertise in Application Performance Management (APM) technology, including Java profiling, bytecode instrumentation (BCI), database monitoring, and real user monitoring, Plumbr empowers businesses. By utilizing tools like Java Profiling and BCI, organizations gain essential visibility into traditional Java and .NET enterprise applications, ensuring they can optimize performance effectively. Additionally, leveraging these insights enables proactive measures, leading to improved user satisfaction and operational efficiency.

D2iQ Enterprise Kubernetes Platform (DKP) Enterprise Kubernetes Platform: Run Kubernetes Workloads at Scale D2iQ Kubernetes Platform (DKP): Adopt, expand, and enable advanced workloads across any infrastructure, whether on-prem, on the cloud, in air-gapped environments, or at the edge. Solve the Toughest Enterprise Kubernetes Challenges Accelerate the journey to production at scale, DKP provides a single, centralized point of control to build, run, and manage applications across any infrastructure. * Enable Day 2 Readiness Out-of-the-Box Without Lock-In * Simplify and Accelerate Kubernetes Adoption * Ensure Consistency, Security, and Performance * Expand Kubernetes Across Distributed Environments * Ensure Fast, Simple Deployment of ML and Fast Data Pipeline * Leverage Cloud Native Expertise

Experience a fully customizable agentless MySQL performance monitoring solution that enables real-time optimization of query performance. With this tool, you can easily track all modifications made to the MySQL global variables through efficient configuration management. Additionally, it allows for tracking and comparing changes to configuration files, helping to pinpoint the root causes of performance issues. You can also monitor locked and prolonged queries as they happen, receiving timely notifications via email, SNMP traps, Syslog, Slack, or Pagerduty for any queries exceeding designated execution times. Furthermore, Monyog provides options to either terminate, notify, or both notify and terminate these problematic queries. This versatile performance monitoring tool eliminates the need to learn new systems, as it seamlessly operates across various environments, including on-premise physical and virtual machines, as well as private, public, and government cloud platforms, supporting managed databases as well. This comprehensive approach ensures that you have all the necessary insights and controls at your fingertips to maintain optimal database performance.

We hold the view that the contemporary IT landscape has become overly intricate, disjointed, and costly. Netreo offers unparalleled network monitoring, analytical, and intelligence solutions in a user-friendly and low-maintenance format. The significance of great design diminishes if it is not embraced by users; thus, true excellence is defined by how well a product is utilized. Our goal is to enhance engagement, drive adoption, and ensure complete utilization of our tools. We achieve this by strategically packaging and pricing our offerings for easy access, engaging with our customers to align with their usage patterns, and continuously refining our products based on their feedback. This iterative process is aimed at establishing ourselves as an essential part of their operations. In today's environment, IT teams face the daunting task of incorporating new technologies into their existing systems while managing their longstanding legacy requirements. The complexity and diversity of business technology stacks have reached unprecedented levels, making them harder to oversee than ever before, which is why we remain committed to simplifying the experience for our clients.

OverOps immediately identifies at runtime the critical issues that break backend Java or.NET applications. This eliminates the need to search logs for duplicates. OverOps analyses code at runtime, unlike logs, static testing, or APM which require foresight. OverOps does not require code changes and integrates with your existing CI/CD tools. It continues to do so from pre-prod to production.

All data sources, including topology, monitoring, change, and observation tools, are aggregated. BigPanda's Open Box Machine Learning will combine the data into a limited number of actionable insights. This allows incidents to be detected as they occur, before they become outages. Automatically identifying the root cause of problems can speed up incident and outage resolution. BigPanda identifies both root cause changes and infrastructure-related root causes. Rapidly resolve outages and incidents. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. Every company's lifeblood is its applications and cloud services. Everyone is affected when there is an outage. BigPanda consolidates AIOps market leadership with $190M in funding and a $1.2B valuation

We continuously monitor your servers and routers to ensure you're promptly informed of any outages or slowdowns. Our system can detect severe connection issues, equipment malfunctions, and operating system failures in just a matter of seconds. We make requests for server responses multiple times every few seconds to maintain a constant check. A thorough protocol test is performed at intervals that suit your monitoring needs. If one of our monitoring stations identifies a concern, we verify the issue from two additional locations for accuracy. In the event of an outage, we reach out via call, text, email, or integration with third-party services. Additionally, you have the option to link your Alertra account with various third-party applications such as Slack, PagerDuty, Pushover, and OpsGenie, allowing you to streamline event logging and alerting. This integration ensures that the appropriate individual is notified through the most suitable communication method, enabling them to swiftly manage any downtime issue. Ultimately, our goal is to provide you with peace of mind knowing that your systems are being monitored around the clock.