Business Software for Microsoft Teams

Expo XT offers sophisticated UC Analytics that span multiple platforms and channels, enhancing communication efficiency. Whether it's addressing hunt groups, troubleshooting Auto Attendants and IVR, or analyzing user performance and agent metrics, Expo XT equips you with the critical insights necessary for making informed improvements to your voice calls, video meetings, and overall collaboration efforts. Built on Power BI, this tool seamlessly integrates with various systems including Webex Calling, Cisco UCM, UCCX, CUBE, Zoom, Teams, NICE CXone, among others. Moreover, it provides an economical pricing structure, starting at just 100 extensions, making it accessible for organizations of different sizes. With Expo XT, businesses can transform their communication strategies and drive better engagement outcomes.

Veeam Data Cloud for Microsoft 365 provides unified, future-ready data protection for Microsoft 365 and Entra ID in a single, modern SaaS solution. Designed for organizations of all sizes, Veeam safeguards your critical Microsoft 365 workloads—including Exchange, SharePoint, OneDrive, Teams, and Entra ID—against cyber threats, accidental deletions, retention policy gaps, and misconfigurations.

Semos Cloud's Employee Communications platform is crafted to improve internal dialogue and boost employee engagement in organizations. It encompasses a wide range of tools, which include features for internal communications, feedback surveys, a contemporary intranet, and document production. Through the internal communications aspect, users can create and manage effective campaigns that allow for targeted messaging and personalization, ensuring that the right information reaches the appropriate employees. For those who do not work at desks, the system offers immediate SMS notifications to guarantee prompt and effective communication. Additionally, the surveys and insights section boasts a collection of customizable templates that aid in gathering employee feedback and analyzing sentiments. The modern intranet acts as a central hub for the company, enhancing communication and allowing for multi-channel access, complete with personalized options and smart alerts that foster productivity and connection among staff members. This comprehensive approach not only streamlines processes but also cultivates a more engaged workforce.

Kubiya is an innovative internal developer platform powered by AI that utilizes conversational technology to optimize DevOps workflows. By seamlessly connecting with existing tools and platforms, it enables developers to engage with their systems through natural language, significantly decreasing the time required for automation and boosting overall productivity. This platform features AI-driven assistants that can efficiently manage routine functions such as overseeing Jira queues, provisioning infrastructure, and applying just-in-time cloud permissions, thereby empowering engineering teams to concentrate on more strategic tasks. With its agentic-native architecture, Kubiya guarantees reliable and secure operations, adhering to rigorous enterprise security standards and compliance with corporate policies. Additionally, the platform integrates effortlessly into communication tools, including Slack and Microsoft Teams, offering a user-friendly conversational interface for task delegation and automation. As a result, Kubiya not only enhances efficiency but also fosters a more collaborative environment for development teams.

Bizik is a leading provider of telephone answering, managed chat and diary management in the UK. Our experts provide exceptional customer service to businesses of all sizes. They keep you organised and stress-free. Bizik, as a trusted partner is ready to bring back customer service to all businesses. We promise to provide businesses of all sizes with an unrivaled level of customer service. Our costomer's professional reputation is safe in the hands of an experienced team of PAs who are experts in fast caller response and accurate lead capture.

Pull Sense is an AI-driven assistant for code reviews that aims to optimize development processes by automating the evaluation of pull requests in GitHub. It delivers immediate and smart feedback on code modifications by detecting possible bugs, security issues, and suggestions for enhancement, thus facilitating a more efficient review process while upholding coding standards. Users have the option to incorporate their own AI models, including Anthropic, OpenAI, or Deepseek, through the use of API keys, which provides them with adaptability and authority over the review process. The tool produces context-specific inline comments within pull requests, delivering actionable recommendations without interrupting the existing workflow. Teams have the ability to establish and uphold custom coding standards through versatile configuration settings, fostering consistency throughout their codebases. With a straightforward setup, Pull Sense integrates effortlessly with GitHub, enabling users to begin reviewing code within minutes. Additionally, its user-friendly interface ensures that both seasoned developers and newcomers can effectively utilize its features.

Espressive's Barista Agent Co-Pilot is an AI-driven tool aimed at improving service desk efficiency by smoothly integrating with platforms like ServiceNow, CXone, AWS Connect, and Genesys. It boasts capabilities such as New Ticket Enrichment, which leverages AI to forecast ticket details and access pertinent knowledge, along with Barista Live Translation that allows agents to engage in effective multilingual communication. Agents have the ability to interact with BaristaGPT within their tickets or chats, offering them prompt assistance and automation features. The solution also encompasses Automatic Knowledge Generation, which produces new knowledge articles from resolved tickets, thereby enhancing future problem-solving efforts. By decreasing the mean time to resolution (MTTR), boosting first call resolution rates, and reducing escalations, Barista Agent Co-Pilot significantly improves agent efficiency while also streamlining the training process for new staff members. Ultimately, this innovative tool not only optimizes operational performance but also empowers agents to deliver superior service experiences.

Lumivar is an innovative platform powered by artificial intelligence, specifically designed for the automotive sector, featuring smart agents that handle incoming calls, deliver immediate answers, and assist customers in ordering parts or booking services at any time of day. These intelligent agents streamline routine operations, guaranteeing that customers receive timely and precise information without enduring long hold times. Among its main offerings are round-the-clock call management, live inventory assessments, synchronization with customer relationship management systems, and intelligent call routing that ensures intricate issues are directed to the right personnel. Furthermore, Lumivar's agents are capable of autonomously scheduling service appointments for tasks such as oil changes or tire rotations, confirming parts availability during the conversation, and dispatching automated reminders to decrease the likelihood of no-shows. By effectively managing inquiries through all communication channels, Lumivar enables automotive businesses to improve customer satisfaction, reduce potential losses, and concentrate on their growth and innovation strategies while fostering a more efficient operational environment.

Teammates.ai presents fully autonomous AI solutions that can oversee complete job functions, such as customer service and sales, in over 50 languages. These intelligent assistants are equipped to tackle intricate tasks, which include addressing customer queries, processing transactions, and managing follow-ups, ultimately boosting operational efficiency and scalability. By embedding themselves smoothly into current workflows, Teammates.ai empowers organizations to automate repetitive tasks, lower operational expenses, and direct human resources towards more strategic goals. The AI agents on this platform are designed to evolve and learn from their interactions, ensuring ongoing enhancements in both performance and customer satisfaction. Furthermore, Teammates.ai is dedicated to revolutionizing the workplace through collaborative intelligence, delivering a flexible solution for businesses looking to improve productivity and expand their global presence. This approach not only streamlines processes but also fosters an environment where human creativity can thrive alongside advanced technology.

Kosmoy Studio serves as the foundational engine propelling your organization's venture into AI. It is crafted as an all-encompassing toolkit that expedites the adoption of Generative AI by supplying ready-made solutions and robust tools, thereby removing the necessity of building intricate AI features from the ground up. With Kosmoy at their disposal, companies can prioritize the development of solutions that drive value without having to start from square one. The platform also ensures centralized governance, which empowers organizations to implement policies and standards uniformly across all AI applications. This governance includes oversight of approved large language models (LLMs), safeguarding data integrity, and upholding compliance with safety regulations and protocols. By striking a balance between flexibility and centralized oversight, Kosmoy Studio enables localized teams to tailor Generative AI applications while remaining aligned with comprehensive governance frameworks. Moreover, it simplifies the process of crafting personalized AI applications, eliminating the requirement to begin coding anew for each project. In doing so, Kosmoy Studio not only enhances efficiency but also promotes innovation within organizations.

Akitra Andromeda represents a cutting-edge, AI-driven compliance automation solution aimed at simplifying the complex landscape of regulatory compliance for organizations, regardless of their size. It accommodates an extensive array of compliance standards such as SOC 2, ISO 27001, HIPAA, PCI DSS, SOC 1, GDPR, NIST 800-53, along with tailored frameworks, allowing businesses to maintain ongoing compliance with ease. With more than 240 integrations available for major cloud services and SaaS applications, it effortlessly fits into existing operational processes. The platform’s automation features significantly lower the expenses and time involved in traditional compliance management by automating the processes of monitoring and gathering necessary documentation. Additionally, Akitra offers an extensive library of templates for policies and controls, which aids organizations in developing a thorough compliance program. Its continuous monitoring functionality guarantees that assets are not only secure but also remain compliant at all times, providing peace of mind for businesses. Ultimately, Akitra Andromeda empowers companies to focus on their core operations while seamlessly managing their compliance obligations.

Pizo is an innovative hiring platform that leverages AI to streamline the first-round interview process, allowing organizations to focus exclusively on the most qualified candidates. By utilizing a unique matching algorithm, it evaluates all applications in relation to the job description and identifies the top contenders efficiently. The platform autonomously reaches out to candidates, coordinating interview schedules at convenient times without any human involvement. Pizo facilitates real-time video interviews, posing tailored follow-up questions derived from the job description, company culture, the candidate’s experience, and various other relevant criteria. Immediately following the interview, Pizo generates a comprehensive profile complete with detailed insights and key hiring indicators. For candidates who advance, Pizo manages the logistics for subsequent interviews, integrating itself into the ongoing hiring process as a valuable resource. This seamless approach not only enhances efficiency but also significantly improves the candidate experience throughout the journey.

The SAP Store serves as a vast online marketplace where companies can find, test, and buy more than 3,000 applications, extensions, and services provided by SAP and its reliable partners. This platform presents a diverse range of solutions aimed at helping organizations tackle various business challenges, including enterprise software and tools for finance, human resources, and analytics, in addition to innovative applications and enhancements. Users have the option to explore both complimentary trials and premium offerings, ensuring smooth access to SAP and partner solutions that enhance business operations. With user-friendly browsing and search functionalities, businesses can easily locate, acquire, and manage their desired solutions while enjoying seamless integration with their existing SAP technologies. This convenience ultimately empowers organizations to optimize their workflows and drive efficiency across all departments.

Cuckoo serves as an AI interpreter tailored for international teams, enabling smooth multilingual interactions across sales, marketing, and support sectors. It quickly adjusts to dialogues of any size, subject matter, and language, significantly boosting communication effectiveness. The setup process for Cuckoo is user-friendly; individuals simply choose their desired languages, invite Cuckoo to participate in meetings on platforms such as Zoom, Google Meet, Slack, and Microsoft Teams, and provide context by sharing relevant keywords and documents. Utilizing sophisticated language models, Cuckoo grasps the overarching themes of discussions and acquires specific technical knowledge from user-provided resources. It offers immediate support for more than 20 languages and is available on both mobile and desktop devices, eliminating the need for complicated setups or prior rehearsals. Cuckoo has been effectively employed in a variety of settings, including team syncs, sales discussions, town hall meetings, and webinars, thereby demonstrating its versatility across a multitude of conversational scenarios. Its capacity to facilitate real-time communication makes it an invaluable tool for diverse teams working in a global environment.

Ragu AI is an all-encompassing platform designed for businesses to leverage AI capabilities to automate processes, enhance workflows, and develop bespoke AI assistants that cater to unique requirements. This platform effortlessly integrates with current technology infrastructures, delivering secure and scalable AI solutions while minimizing complications. By making AI adoption straightforward, Ragu aids organizations in automating mundane tasks and improving efficiency across multiple areas, including marketing, sales, customer service, legal, and research. Regardless of whether a business is beginning with small initiatives or aiming for large-scale integration, Ragu is committed to providing support throughout the entire journey. Moreover, its user-friendly interface ensures that teams can quickly adapt and maximize their use of AI tools.

Augie serves as a digital ally for shippers, brokers, and carriers, engaging in calls, sending emails, logging into various systems, collaborating with others, escalating issues, and performing a multitude of tasks to ensure the successful completion of intricate assignments, allowing you to concentrate on decision-making, fostering relationships, negotiating more favorable rates, and expanding your business. By carrying out essential functions, Augie empowers your team to enhance productivity, manage proof of delivery collection, schedule load bookings, conduct check-in communications, track shipments, and perform necessary verifications. Following a customizable workflow, Augie utilizes emails, calls, chats, and system interactions with dispatchers and drivers to swiftly gather proof of delivery documentation, facilitating quicker invoicing with minimal interruptions. Augie is designed to align with your operational needs and corporate values by adhering to your standard operating procedures, workflows, and principles to effectively complete challenging tasks. Moreover, Augie systematically extracts and retains valuable insights from conversations, emails, and load notes, thereby creating a comprehensive knowledge repository that equips your organization with all the essential information required for seamless operations. This innovative approach not only streamlines processes but also enhances overall efficiency in your logistics operations.

Lumi AI serves as a comprehensive analytics platform designed for enterprises, allowing users to delve into data and derive personalized insights through natural language inquiries, which removes the necessity for knowledge in SQL or Python. This platform provides a range of features, including self-service analytics, conversational analytics, customizable visual representations, knowledge management, smooth integrations, and strong security measures. It caters to various teams such as data analysis, supply chain management, procurement, sales, merchandising, and financial planning by delivering actionable insights that align with specific business terminology and metrics. Lumi AI's intelligent workflows can manage both straightforward and intricate queries, revealing underlying causes and enabling sophisticated analyses while effectively interpreting language tailored to business contexts. Additionally, Lumi AI seamlessly connects with multiple data sources and upholds enterprise-level security by processing data within the client's infrastructure and implementing advanced user permissions and query management, thereby fostering a secure and efficient analytics environment. This multifaceted approach ensures that organizations can harness their data to drive informed decision-making and strategic growth.

Unframe is an all-in-one enterprise AI solution that allows businesses to quickly create and implement customized AI applications designed specifically for their individual needs. By providing contextual understanding in AI interactions, Unframe improves model accuracy while minimizing the need for extensive data sharing. This platform enables companies to build secure and scalable AI applications within hours, effectively tackling issues like complexity, security, and compliance that can impede the adoption of AI technologies. It effortlessly integrates with current systems, facilitating connections to various SaaS platforms, databases, and file formats, which ensures compatibility across a wide range of technological environments. With a focus on security, Unframe guarantees that data remains within the company’s control unless shared intentionally, thus upholding confidentiality and adherence to regulations. By delivering a comprehensive solution for a variety of AI applications, Unframe empowers businesses to innovate rapidly and effectively, surpassing the challenges posed by generic software and convoluted implementation processes. This unique approach not only streamlines the AI development journey but also fosters an environment where enterprises can thrive in an increasingly digital landscape.

Agentic Brain provides advanced AI sales agents that automate mundane tasks, enabling sales teams to dedicate more time to closing deals. These specialized agents are tailored with the latest data and top-tier sales strategies, guaranteeing prompt follow-ups while delivering a steady influx of qualified leads. Functioning around the clock without the need for manual intervention, Agentic Brain effortlessly integrates with a variety of communication platforms, lead generation tools, project management applications, and customer relationship management systems. The implementation process encompasses a thorough project assessment, AI customization, integration, testing, and complete deployment along with continuous support. By streamlining various tasks, Agentic Brain seeks to enhance talk time, boost inbound leads, and improve overall sales productivity, ultimately transforming how sales teams operate. This innovative approach not only maximizes efficiency but also empowers sales professionals to focus on building relationships and closing more deals.

321GoCheck is an innovative platform for digital background checks that simplifies the hiring and tenant verification processes through seamless integration with Microsoft Teams. This solution brings together HR professionals, hiring managers, candidates, and external parties into one unified collaborative environment, promoting real-time updates and effective communication. Key features include automated workflows designed to shorten onboarding durations, straightforward and transparent reporting, and adherence to global standards such as GDPR and EAA. Hosted on Microsoft Azure, it guarantees excellent stability, top-notch quality, and robust security measures. 321GoCheck provides tailored packages that cater to organizations of any size, with the objective of making background checks more efficient and improving the overall experience for all stakeholders. By consolidating information from candidates, online sources, and various databases directly into the 321GoCheck platform, we alleviate the burden of background checks. Now, the power of digital background checking is readily accessible at your fingertips, transforming the way organizations approach verification tasks.

Dropbox Dash is an innovative content management and universal search platform powered by AI, aimed at enhancing productivity by integrating all your tools, content, and applications within a cohesive interface. By utilizing this platform, users can effortlessly discover, categorize, and share information across a multitude of platforms. With the ability to swiftly find files, emails, calendar events, and tasks from all linked applications using natural language queries, the process becomes significantly more efficient. Users receive succinct, AI-generated answers to their inquiries, allowing them to access the required information without the hassle of sifting through numerous documents. The platform also allows for the creation of intelligent collections of related content, simplifying the organization and sharing of resources among colleagues, clients, and vendors alike. Moreover, it features a centralized dashboard that highlights recent activities, upcoming meetings, and tailored shortcuts, thereby optimizing daily workflows. Additionally, users can oversee and manage permissions across various cloud applications from one unified interface, ensuring that sensitive data remains protected and accessible only to authorized personnel. This comprehensive approach not only enhances productivity but also fosters better collaboration and communication within teams.

AgentR is a revolutionary AI-driven hiring assistant that redefines the conventional recruitment landscape through its reasoning-based talent evaluation. Unlike traditional applicant tracking systems that primarily rely on keyword matching, AgentR assesses candidates based on their career trajectories and accomplishments, allowing for the identification of outstanding talent that goes beyond mere resume crafting. Its innovative TalentLens scoring system evaluates over 30 distinct data patterns to gauge critical high-performing traits, indicators of success, as well as potential risks and opportunities within candidates. By eliminating the optimization tactics often employed to manipulate ATS systems, AgentR enables organizations to concentrate on candidates who are genuinely capable of delivering significant results. The system has shown measurable benefits, including a remarkable 78% reduction in pre-screening efforts and a 59% decrease in low-fit hires, while also providing performance rankings that are 2.7 times more accurate than those generated by traditional hiring methods. Consequently, AgentR not only streamlines the recruitment process but also enhances the overall quality of hires, ensuring that organizations can build stronger teams.

The Ribbon SBC Software Edition (SBC SWe) is a versatile, cloud-native Session Border Controller that enhances and secures real-time communications in a variety of deployment scenarios. It provides the same comprehensive functionality found in Ribbon's hardware-based SBC 5400 and SBC 7000 models, featuring capabilities such as extensive audio codec transcoding, signaling interworking, call admission control, and robust security protocols, including encryption and defenses against Denial of Service attacks. The SBC SWe can be implemented as a Virtual Machine (VM) on standard industry servers in data centers, as a Virtual Network Function (VNF) within private clouds utilizing OpenStack, or on public cloud platforms like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). This adaptable deployment model enables organizations to efficiently scale their communication infrastructure without compromising on performance or security. Additionally, the SBC SWe's cloud-native architecture ensures that enterprises can easily integrate it into their existing systems and workflows, fostering seamless communication across diverse environments.

Alianza's Perimeta Session Border Controller (SBC) is a cloud-native and entirely software-based solution tailored to deliver secure, scalable, and adaptable voice and multimedia communication services. This SBC accommodates a range of deployment options, including VoLTE, VoNR, SIP trunking, and direct routing for Microsoft Teams, making it ideal for fixed-line, wireless, and enterprise interconnect scenarios. Operating on a zero-trust security framework, Perimeta provides exceptional protection for cloud infrastructures. Its innovative separation of media and signaling planes facilitates precise scaling in response to fluctuating demands. Additionally, it incorporates a secure distribution engine (SDE) for efficient load balancing and distributed admission management (DAM), which simplifies large-scale deployments. Compatible with various cloud environments—public, private, and hybrid—the SBC can be implemented on platforms like AWS, Azure, OpenStack, VMware, and ATCA hardware. This versatility ensures organizations can choose the optimal environment for their specific needs, enhancing operational efficiency and security.

Cataleya's Orchid Link serves as a highly adaptable, software-driven Session Border Controller (SBC), aimed at improving real-time communication for both service providers and enterprises. It provides a range of deployment methods, such as on-premises setups and as-a-Service options, catering to various operational requirements. Orchid Link incorporates WebRTC gateway capabilities, allowing for the effortless integration of web-based voice and video communications into pre-existing SIP systems. This feature enables the expansion of communication services to web browsers without the need for major upgrades to the core infrastructure. Additionally, the SBC prioritizes security by implementing DTLS for secure session initiation and SRTP for media encryption, safeguarding communications between WebRTC endpoints and SIP networks. Its intelligent service-aware firewall acts as a proactive defense mechanism, offering protection against potential cyber threats while ensuring smooth communication flow. Overall, Orchid Link provides a comprehensive solution that enhances communication efficiency and security for modern organizations.