Business Software for MetricFire

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises. Grafana Cloud is the open observability cloud, designed to help engineering teams observe everything and solve anything. Built on open source, open standards, and open ecosystems, it unifies metrics, logs, traces, and profiles in a single platform for full-stack visibility across applications, infrastructure, and digital experiences. At the core is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support allow teams to ingest telemetry from virtually any environment, while hundreds of integrations connect existing tools and data sources without costly rip-and-replace migrations. Grafana Cloud combines powerful analytics with AI-driven observability. Grafana Assistant helps engineers investigate issues, explore telemetry, and troubleshoot faster. Adaptive Telemetry identifies the data that matters most and aggregates the rest, helping organizations reduce telemetry costs while preserving valuable insights . With solutions for Kubernetes monitoring, application observability, digital experience monitoring, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers a complete observability platform that scales with your business.

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

Amazon Elastic Container Service (ECS) is a comprehensive container orchestration platform that is fully managed. Notable clients like Duolingo, Samsung, GE, and Cook Pad rely on ECS to operate their critical applications due to its robust security, dependability, and ability to scale. There are multiple advantages to utilizing ECS for container management. For one, users can deploy their ECS clusters using AWS Fargate, which provides serverless computing specifically designed for containerized applications. By leveraging Fargate, customers eliminate the need for server provisioning and management, allowing them to allocate costs based on their application's resource needs while enhancing security through inherent application isolation. Additionally, ECS plays a vital role in Amazon’s own infrastructure, powering essential services such as Amazon SageMaker, AWS Batch, Amazon Lex, and the recommendation system for Amazon.com, which demonstrates ECS’s extensive testing and reliability in terms of security and availability. This makes ECS not only a practical option but a proven choice for organizations looking to optimize their container operations efficiently.

Slack is a cloud-based platform that enhances project collaboration and team communication, specifically tailored to foster smooth interaction within organizations. With a robust suite of tools and services unified in one platform, Slack allows for private channels that encourage engagement among smaller groups, direct messaging options for sending information straight to coworkers, and public channels that invite discussions among members from different organizations. Accessible on various operating systems including Mac, Windows, Android, and iOS, Slack boasts a wide array of features such as chat capabilities, file sharing, collaborative workspaces, instant notifications, two-way audio and video calls, screen sharing, document imaging, and activity tracking, among other functionalities. Additionally, its user-friendly interface and versatile integration options make it a popular choice for teams seeking to enhance their productivity and communication effectiveness.

All-in-one, AI-powered collaboration. Eight powerful workflows for every workstyle that maximize productivity and enhance teamwork. Webex Suite allows you to connect, collaborate and engage all in one place. Hassle-free video. Face-to-face meetings, real-time collaboration and whiteboarding are all ways to strengthen relationships. Video conferencing is a powerful and simple way to show off your best self. You can increase your business reach while reducing travel and office expenses. A powerful set that keeps you in touch before, during and after the meeting. Video conferencing is possible on any device, bringing people together as if they were sitting face-to-face. File and screen sharing, video meetings and messaging are all ways to collaborate with your team from anywhere. Cloud calling is easy to manage and secure. It's also portable.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Microsoft Azure serves as a versatile cloud computing platform that facilitates swift and secure development, testing, and management of applications. With Azure, you can innovate purposefully, transforming your concepts into actionable solutions through access to over 100 services that enable you to build, deploy, and manage applications in various environments—be it in the cloud, on-premises, or at the edge—utilizing your preferred tools and frameworks. The continuous advancements from Microsoft empower your current development needs while also aligning with your future product aspirations. Committed to open-source principles and accommodating all programming languages and frameworks, Azure allows you the freedom to build in your desired manner and deploy wherever it suits you best. Whether you're operating on-premises, in the cloud, or at the edge, Azure is ready to adapt to your current setup. Additionally, it offers services tailored for hybrid cloud environments, enabling seamless integration and management. Security is a foundational aspect, reinforced by a team of experts and proactive compliance measures that are trusted by enterprises, governments, and startups alike. Ultimately, Azure represents a reliable cloud solution, backed by impressive performance metrics that validate its trustworthiness. This platform not only meets your needs today but also equips you for the evolving challenges of tomorrow.

AWS is the leading provider of cloud computing, delivering over 200 fully featured services to organizations worldwide. Its offerings cover everything from infrastructure—such as compute, storage, and networking—to advanced technologies like artificial intelligence, machine learning, and agentic AI. Businesses use AWS to modernize legacy systems, run high-performance workloads, and build scalable, secure applications. Core services like Amazon EC2, Amazon S3, and Amazon DynamoDB provide foundational capabilities, while advanced solutions like SageMaker and AWS Transform enable AI-driven transformation. The platform is supported by a global infrastructure that includes 38 regions, 120 availability zones, and 400+ edge locations, ensuring low latency and high reliability. AWS integrates with leading enterprise tools, developer SDKs, and partner ecosystems, giving teams the flexibility to adopt cloud at their own pace. Its training and certification programs help individuals and companies grow cloud expertise with industry-recognized credentials. With its unmatched breadth, depth, and proven track record, AWS empowers organizations to innovate and compete in the digital-first economy.

Heroku is a cloud-based platform that enables businesses to create, deploy, monitor, and scale applications, offering a swift transition from concept to a live URL while eliminating infrastructure complications. The phrase "There's an app for that," popularized by a memorable marketing initiative a few years back, marks the beginning of our evolving connection with mobile technology. Today, applications have woven themselves into the fabric of our daily lives, serving as crucial tools for managing tasks, making purchases, connecting with others, staying updated, and engaging with clients. An application's influence begins to manifest when users start to engage with it. The speed at which apps can be launched and iterated upon in the digital realm is a critical factor in determining a company's success. Heroku is dedicated to enhancing the developer experience, with a sharp focus on applications. It empowers organizations of all sizes to capitalize on the potential of apps, steering clear of the distractions associated with hardware and server management. In a rapidly evolving digital landscape, Heroku positions itself as a vital ally for developers aiming to innovate efficiently.

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

Amazon Relational Database Service (Amazon RDS) simplifies the process of establishing, managing, and scaling a relational database in the cloud. It offers a cost-effective and adjustable capacity while taking care of tedious administrative tasks such as hardware provisioning, setting up databases, applying patches, and performing backups. This allows you to concentrate on your applications, ensuring they achieve fast performance, high availability, security, and compatibility. Amazon RDS supports various database instance types optimized for memory, performance, or I/O, and offers a selection of six well-known database engines, including Amazon Aurora, PostgreSQL, MySQL, MariaDB, Oracle Database, and SQL Server. Additionally, the AWS Database Migration Service facilitates the seamless migration or replication of your existing databases to Amazon RDS, making the transition straightforward and efficient. Overall, Amazon RDS empowers businesses to leverage robust database solutions without the burden of complex management tasks.

Amazon CloudWatch serves as a comprehensive monitoring and observability tool designed specifically for DevOps professionals, software developers, site reliability engineers, and IT administrators. This service equips users with essential data and actionable insights necessary for overseeing applications, reacting to performance shifts across systems, enhancing resource efficiency, and gaining an integrated perspective on operational health. By gathering monitoring and operational information in the forms of logs, metrics, and events, CloudWatch delivers a cohesive view of AWS resources, applications, and services, including those deployed on-premises. Users can leverage CloudWatch to identify unusual patterns within their environments, establish alerts, visualize logs alongside metrics, automate responses, troubleshoot problems, and unearth insights that contribute to application stability. Additionally, CloudWatch alarms continuously monitor your specified metric values against established thresholds or those generated through machine learning models to effectively spot any anomalous activities. This functionality ensures that users can maintain optimal performance and reliability across their systems.

Amazon Elastic Compute Cloud (Amazon EC2) is a cloud service that offers flexible and secure computing capabilities. Its primary aim is to simplify large-scale cloud computing for developers. With an easy-to-use web service interface, Amazon EC2 allows users to quickly obtain and configure computing resources with ease. Users gain full control over their computing power while utilizing Amazon’s established computing framework. The service offers an extensive range of compute options, networking capabilities (up to 400 Gbps), and tailored storage solutions that enhance price and performance specifically for machine learning initiatives. Developers can create, test, and deploy macOS workloads on demand. Furthermore, users can scale their capacity dynamically as requirements change, all while benefiting from AWS's pay-as-you-go pricing model. This infrastructure enables rapid access to the necessary resources for high-performance computing (HPC) applications, resulting in enhanced speed and cost efficiency. In essence, Amazon EC2 ensures a secure, dependable, and high-performance computing environment that caters to the diverse demands of modern businesses. Overall, it stands out as a versatile solution for various computing needs across different industries.

Enhance your development workflow by utilizing CI, whether it’s in the cloud or on your own private server. Seize the opportunity to oversee your code and manage all sources of modifications. With CircleCI, you can validate changes at each phase, ensuring that you can roll out updates precisely when your users require them, with confidence in their reliability. Experience the freedom to innovate without restrictions, as our platform supports coding in various languages and across diverse execution environments. If you can conceive it, we possess the capability to build, test, and deploy it seamlessly. Our adaptable environments, coupled with thousands of pre-existing integrations, ensure that your pipelines are only limited by your imagination. Furthermore, we are proud to be the sole CI/CD platform achieving FedRAMP certification and SOC 2 Type II compliance. You gain comprehensive control over your code with built-in functionalities such as audit logs, OpenID Connect, third-party secrets management, and LDAP, empowering you to manage your development process with utmost security and efficiency. This level of control allows you to innovate while staying compliant with industry standards.

Developers can track errors and monitor performance to see what is important, find faster solutions, and continuously learn about their applications, from the frontend to backend. Sentry's performance monitoring can help you trace performance issues down to slow database queries and poorly performing api calls. Sentry's application performance monitoring is enhanced by stack traces. Identify performance issues quickly before they cause downtime. To see the entire distributed trace from end to end, you can identify the API call that is not performing well and highlight any errors. Breadcrumbs help you make application development easier by showing you the events that led to the error.

Amazon DynamoDB is a versatile key-value and document database that provides exceptional single-digit millisecond performance, regardless of scale. As a fully managed service, it offers multi-region, multimaster durability along with integrated security features, backup and restore capabilities, and in-memory caching designed for internet-scale applications. With the ability to handle over 10 trillion requests daily and support peak loads exceeding 20 million requests per second, it serves a wide range of businesses. Prominent companies like Lyft, Airbnb, and Redfin, alongside major enterprises such as Samsung, Toyota, and Capital One, rely on DynamoDB for their critical operations, leveraging its scalability and performance. This allows organizations to concentrate on fostering innovation without the burden of operational management. You can create an immersive gaming platform that manages player data, session histories, and leaderboards for millions of users simultaneously. Additionally, it facilitates the implementation of design patterns for various applications like shopping carts, workflow engines, inventory management, and customer profiles. DynamoDB is well-equipped to handle high-traffic, large-scale events seamlessly, making it an ideal choice for modern applications.

Amazon CloudFront is a rapid content delivery network (CDN) service that efficiently distributes data, videos, applications, and APIs to users worldwide with minimal latency and high transfer speeds, all within a user-friendly framework for developers. This CDN is closely integrated with AWS, utilizing both physical sites connected to the AWS global infrastructure and various other AWS services. It operates in harmony with offerings like AWS Shield for DDoS protection, Amazon S3, Elastic Load Balancing, or Amazon EC2 as the source for your applications, and Lambda@Edge, which allows you to execute custom code nearer to the end-users to enhance their experience. Notably, if AWS origins like Amazon S3, Amazon EC2, or Elastic Load Balancing are utilized, there are no charges for data transferred between these services and CloudFront. Moreover, you can tailor the code executed at the CDN edge using serverless computing capabilities, ensuring an optimal blend of cost efficiency, performance, and security while delivering content. This flexibility makes CloudFront an excellent choice for developers aiming to create a responsive and secure content delivery experience.

Amazon Simple Email Service (SES) offers an economical, adaptable, and scalable solution for sending emails from various applications. It allows quick configuration to cater to multiple email scenarios, such as transactional messages, marketing campaigns, or large-scale communications. The service enhances deliverability and safeguards sender reputation through its flexible IP deployment and email authentication features, while sending analytics provide insight into email performance. With Amazon SES, users can securely send emails on a global scale and handle large volumes effortlessly. Whether utilizing the Amazon SES console, APIs, or SMTP, you can set up email dispatch in just a matter of minutes. Additionally, Amazon SES enables email reception, facilitating effective customer engagement on a large scale. Importantly, you only incur costs based on your actual usage of the service, making it a budget-friendly option for businesses of any size. Furthermore, this service is designed to meet the evolving needs of developers and marketers alike, ensuring they can communicate effectively with their audiences.

Amazon Redshift is the preferred choice among customers for cloud data warehousing, outpacing all competitors in popularity. It supports analytical tasks for a diverse range of organizations, from Fortune 500 companies to emerging startups, facilitating their evolution into large-scale enterprises, as evidenced by Lyft's growth. No other data warehouse simplifies the process of extracting insights from extensive datasets as effectively as Redshift. Users can perform queries on vast amounts of structured and semi-structured data across their operational databases, data lakes, and the data warehouse using standard SQL queries. Moreover, Redshift allows for the seamless saving of query results back to S3 data lakes in open formats like Apache Parquet, enabling further analysis through various analytics services, including Amazon EMR, Amazon Athena, and Amazon SageMaker. Recognized as the fastest cloud data warehouse globally, Redshift continues to enhance its performance year after year. For workloads that demand high performance, the new RA3 instances provide up to three times the performance compared to any other cloud data warehouse available today, ensuring businesses can operate at peak efficiency. This combination of speed and user-friendly features makes Redshift a compelling choice for organizations of all sizes.

Amazon Route 53 is a robust and scalable cloud-based Domain Name System (DNS) service that offers high availability. It is crafted to provide developers and businesses with a dependable and economical means of directing end users to web applications by converting user-friendly names into the numerical IP addresses, such as 192.0.2.1, that computers utilize for communication. Moreover, Amazon Route 53 is fully compatible with IPv6. It efficiently links user requests to resources hosted within AWS, including Amazon EC2 instances, Elastic Load Balancing services, and Amazon S3 storage, while also having the capability to direct users to external infrastructure outside of AWS. Additionally, users can implement DNS health checks with Amazon Route 53, enabling the continuous monitoring of application resilience and facilitating recovery management through the Route 53 Application Recovery Controller. Furthermore, Amazon Route 53 Traffic Flow simplifies the global management of traffic with multiple routing options available, enhancing the overall user experience and ensuring optimal performance across various locations. This versatility makes Route 53 an essential tool for modern web application management and reliable service delivery.

Enhance your metrics and alerting capabilities using a top-tier open-source monitoring tool. Prometheus inherently organizes all data as time series, which consist of sequences of timestamped values associated with the same metric and a specific set of labeled dimensions. In addition to the stored time series, Prometheus has the capability to create temporary derived time series based on query outcomes. The tool features a powerful query language known as PromQL (Prometheus Query Language), allowing users to select and aggregate time series data in real time. The output from an expression can be displayed as a graph, viewed in tabular format through Prometheus’s expression browser, or accessed by external systems through the HTTP API. Configuration of Prometheus is achieved through a combination of command-line flags and a configuration file, where the flags are used to set immutable system parameters like storage locations and retention limits for both disk and memory. This dual method of configuration ensures a flexible and tailored monitoring setup that can adapt to various user needs. For those interested in exploring this robust tool, further details can be found at: https://sourceforge.net/projects/prometheus.mirror/

Safeguard your enterprise against unnecessary hazards by utilizing Papertrail. Transition to an intuitive and robust cloud solution for effective PPE management, ensuring that you never overlook an inspection again! Handling an expanding inventory can be challenging, and failing to do so properly may lead to serious repercussions. The safety of your workforce is on the line. As your organization expands, so does the complexity of your inventory. Effectively overseeing larger quantities of equipment, recording inspections, and keeping accurate documentation becomes increasingly demanding. With Papertrail, you can streamline these processes and enhance your operational efficiency.

The quickest method to evaluate your log data has arrived, requiring no intricate setup or delays—just straightforward answers. Regardless of whether your information is in organized JSON format or enigmatic plain text, you can effortlessly forward it to Logentries for instant searching. Our search capability is now an astonishing 300 times quicker than the previous version. You can swiftly retrieve results while searching for keywords, key-value pairs, or regex patterns. Consolidate logs from various sources such as servers, applications, routers, containers, and more, all in one unified platform. Customize tags to easily identify significant events, and choose between viewing logs in their raw format or in a Table View for better clarity. Analyzing logs from diverse sources, including servers, network services, and platforms, has never been easier. Additionally, stream live application logs and performance data for immediate analysis and troubleshooting. With immutable log storage and centralized reporting, you can effectively adhere to compliance standards while ensuring data integrity. This seamless log management solution empowers you to gain insights more efficiently than ever before.

Amazon Simple Queue Service (SQS) is a fully managed message queuing platform designed to help you decouple and scale microservices, distributed systems, and serverless applications. By removing the complexity and overhead typically associated with message-oriented middleware, SQS allows developers to concentrate on more impactful tasks. With SQS, you can effortlessly send, store, and receive messages between various software components at any scale, ensuring message integrity and independence from other services. You can quickly begin using SQS in just minutes through the AWS console, Command Line Interface, or your preferred SDK, executing three straightforward commands. This service enables the transmission of any data volume at any throughput level while maintaining message reliability and service independence. Additionally, SQS facilitates the decoupling of application components, which allows them to operate and fail independently, ultimately enhancing the fault tolerance of the overall system. By leveraging SQS, organizations can achieve greater resilience and adaptability in their application architecture.