Business Software for Jira

Ideawake is an intuitive, AI-powered idea management platform designed to help organizations capture, evaluate, and act on ideas from the people closest to the work. From innovation challenges and hackathons to kaizen events, continuous improvement programs, and open innovation initiatives, Ideawake provides a centralized platform to manage the entire idea lifecycle—from initial submission through implementation and measurable ROI. Trusted by organizations ranging from fast-growing startups to Fortune 500 enterprises, Ideawake helps build a culture of innovation, drive measurable business outcomes, and increase employee engagement at scale. Today, Ideawake supports innovation programs across 39 countries and 17 industries, including manufacturing, technology, healthcare, financial services, retail, hospitality, and pharmaceuticals. Customers include U.S. Bank, SiriusXM, Jason's Deli, HP Inc., Mercury Marine, and Kansai Nerolac Paints. Book a demo today to see how Ideawake can turn ideas into impact.

Better Stack is an eBPF-based, AI SRE observability tool that helps you ship high-quality software faster. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Made to fit into your workflow with over 100+ integrations. Seamlessly integrates into your workflow with 100+ integrations.

monday CRM is a modern, AI-driven platform designed to help businesses manage customer relationships and streamline their sales processes. It brings leads, contacts, deals, and communication into one centralized workspace for better organization. The platform uses automation to handle repetitive tasks like lead assignment, follow-ups, and activity logging. It offers code-free customization, allowing teams to easily adapt workflows to their specific sales processes. monday CRM provides real-time dashboards and analytics to track performance and predict outcomes. It includes email sequencing tools that help teams engage with prospects throughout the sales cycle. The platform integrates with over 500 apps, enabling seamless connectivity with existing tools. It is designed to support both small teams and large enterprises. The system improves efficiency by reducing manual work and increasing data accuracy. It also enhances collaboration across departments involved in the sales process. By combining AI, automation, and flexibility, monday CRM helps businesses accelerate growth and improve sales performance.

HeadSpin's global cloud of devices enables mobile and web testing on thousands upon thousands of SIM-enabled phones. These devices are located in more than 100 locations across the globe on real WiFi and carrier networks. No simulation or emulation. No SDK is required. The HeadSpin Appliance provides a secure, portable, temperature-controlled enclosure for a wide variety of compatible devices, and allows RF access to the local WiFi or carrier network. You can deploy on-prem, in a cloud or anywhere else. HeadSpin provides the data and AI-powered insights that you need to ensure flawless digital experiences for your customers. This includes code and packet analysis, machine learning, computer vision techniques, and machine learning. To troubleshoot errors, crashes, SDK bloat and system resource issues, you can dive into the client-side performance.

The Qualtrics XM Platform™ is a system that allows teams, departments and entire organizations, to manage four core business experiences: customer, product, employee, and brand, on one platform. Qualtrics is used by over 10,000 companies worldwide, including 75 percent of Fortune 100 and 99 out of the top 100 U.S. Business Schools, to build products people love, to create loyal customers, to develop a phenomenal culture for employees, and to build iconic brands. Listen to your customers' voice, improve the experience gap and increase loyalty and sales. With Qualtrics' Customer XM you get the latest listening engine technologies, business intelligence with predicative analytics, and all of the actionable capabilities to close the gap in a timely manner. This will allow you to gain a holistic view of your customers and take actions that have a significant impact.

Conductor empowers enterprise organizations to maximize online visibility through an integrated platform combining AI content generation, search intelligence, and technical site monitoring. Its unified data approach consolidates SEO metrics, analytics, competitive research, and technical performance into actionable insights that drive measurable growth. Unlike generic AI tools, Conductor’s purpose-built AI tailors recommendations and generates hyper-relevant content based on how AI and search engines interpret your site. Conductor Creator produces high-quality, audience-focused content, while Conductor Intelligence delivers in-depth keyword, competitor, and market analysis to inform strategy. Conductor Monitoring continuously tracks website health, sending real-time alerts to address critical issues before they impact traffic or conversions. The platform supports Answer Engine Optimization (AEO) for large language models like ChatGPT, ensuring brands remain discoverable in emerging AI-driven search. Built with enterprise-grade scalability and security, Conductor integrates easily with existing systems and workflows. Its data-driven approach helps marketing, SEO, content, and development teams collaborate efficiently for sustainable digital growth.

Introducing the ultimate Customer Service App designed for all Slack users. Consolidate all your team's and clients' communications in one centralized platform. Our product and team are highly specialized and entirely focused on Slack. We pride ourselves on our commitment to customer messaging within this ecosystem. No other company matches our dedication to this niche. Slack is embedded in our identity. In fact, we are the first fully funded company that operates exclusively on Slack. Engage with your prospects and clients across various platforms—be it your website, social media, mobile applications, or email—directly through Slack! Your business must adapt to your customers' locations, not the opposite. If your goal is to streamline customer communication and enable your team to work from a unified control hub, then Slaask is your ideal solution. Beyond being an exceptional customer messaging tool, Slaask allows you to create a tailored chatbot that seamlessly aligns with your brand identity, enhancing your customer interaction experience even further. With Slaask, you can revolutionize how your organization connects with its audience in the digital age.

Secure and manage all your content across distributed teams, devices and apps. Uncover new business insights, scale compliance and governance, reduce costs, and increase productivity. Right out of the box. Flexible deployment models, robust integration ecosystem, and open APIs to address the business needs of companies in diverse industries and regions, and at different levels of cloud adoption. Egnyte helps thousands of customers take their cloud office strategy into hyper-drive. Transform your approach to content governance, privacy, compliance, and workflow automation with a single, turnkey platform.

Harvest makes it easy to track time, gain insights from past projects, and get paid for your work. A wide selection of visual reports keep projects running smoothly and your team supported. Harvest is ideal for teams in client services businesses that need a way to track time and expenses to multiple projects. Turn your team's tracked time and expenses into invoices and collect payments quickly with integrated online payments. Help your team spend time wisely with Harvest.

Testiny is a modern, intuitive test management software designed to simplify and streamline your testing workflows. Create, manage, and organize test cases effortlessly, and assign or execute them with just a few clicks. With milestones, you can now set clear goals, track progress, and ensure your team stays aligned on key deliverables. Use test plans to structure your testing process, generate test runs, and monitor execution in real time via the dashboard. Group permissions and customizable roles let you control access and responsibilities, ensuring everyone has the right level of involvement. Testiny supports both manual and automated testing, allowing you to import automated results and analyze them alongside manual tests. The new enhanced reports for automation and milestones provide deeper insights into your testing progress, helping you make informed decisions. The MCP Server enables AI tools like Claude Desktop or VS Code with Copilot to interact directly with your Testiny projects, automating workflows and boosting efficiency. Collaborate seamlessly with real-time updates, and integrate with tools like Jira, GitLab, and GitHub to manage issues without switching platforms. For security-conscious organizations, Testiny Server can be hosted on your infrastructure, ensuring full control over data, compliance, and access management.

Are you tired of bugs and poor UX slipping through the cracks despite extensive internal testing? Elevate your app's quality with Testeum, the SaaS crowdtesting platform designed for high-tech businesses. Whether you're developing a mobile or web app, Testeum connects you to a curated group of testers, handpicked based on your unique criteria. Here's how Testeum helps you stay ahead: - Conduct testing at any stage, from prototype to production-ready apps. - Opt for our self-managed solution or let our expert team manage test strategy and implemntation for you. - Precisely target your test audience with multiple criteria, devices, and environments. - Launch and set up functional or UX testing campaigns in just minutes. - Receive real-time feedback the moment your campaign goes live. - Get actionable results within hours—not days. - Seamlessly integrate test outcomes with your favorite bug-tracking or automation tools. - Access in-depth reports that capture your users' true expectations. Testeum is built to be agile-friendly and incredibly easy to use. Stop guessing what your users want—know it with certainty.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

Remain vigilant and proactive in managing all Development and Operations incidents. Promptly inform the appropriate personnel, minimize response time, and prevent alert fatigue. Opsgenie serves as a contemporary incident management solution, guaranteeing that significant incidents are not overlooked and that the right actions are executed swiftly by the designated team members. The platform collects alerts from your monitoring tools and custom applications, organizing each notification by relevance and urgency. On-call schedules are established to ensure that the appropriate individuals are alerted through various communication methods, including phone calls, emails, SMS, and mobile push notifications. If an alert goes unacknowledged, Opsgenie automatically escalates the situation, ensuring that the incident receives the necessary focus and intervention. Take advantage of an instant free trial to explore its capabilities. By utilizing Opsgenie, teams can enhance their incident response strategy and foster a more efficient operational environment.

Invicti (formerly Netsparker) dramatically reduces your risk of being attacked. Automated application security testing that scales like none other. Your team's security problems grow faster than your staff. Security testing automation should be integrated into every step in your SDLC. Automate security tasks to save your team hundreds of hours every month. Identify the critical vulnerabilities and then assign them to remediation. Whether you are running an AppSec, DevOps or DevSecOps program, help security and development teams to get ahead of their workloads. It's difficult to prove that you are doing everything possible to reduce your company's risk without full visibility into your apps, vulnerabilities and remediation efforts. You can find all web assets, even those that have been forgotten or stolen. Our unique dynamic + interactive (DAST+ IAST) scanning method allows you to scan the corners of your apps in a way that other tools cannot.

Transform your dialogue into customer loyalty through Messenger. By utilizing Messenger, you can streamline customer acquisition with a straightforward conversational approach, enabling users to engage where they already spend their time. Establishing a presence on Messenger allows potential customers to explore your offerings and make purchases directly within the chat. Crafting a unique experience on this platform can increase visibility for your business, products, or services to a wider audience. Whether you’re introducing a new item or enhancing brand awareness, engaging conversations foster significant connections with your audience. Incorporating Messenger into your customer service framework empowers clients to interact with your business on their own terms, effectively eliminating the frustration of hold times and multiple website tabs. Furthermore, the ongoing dialogue remains within Messenger, making it a convenient hub for inquiries and follow-up engagement. This approach not only enhances customer satisfaction but also nurtures long-term loyalty by keeping communication seamless and user-friendly.

Founded in 2008 by a trio of customer support experts, TeamSupport has built its ticketing and live chat platform on the belief that customers are the lifeblood of every business. Over the last two decades, we’ve grown alongside our customers, delivering new and innovative solutions that help them streamline their operations, work more efficiently, and most importantly, raise and maintain high levels of customer satisfaction. We’re constantly adding new AI and automation tools to help support agents spend less time managing repetitive tasks and more time building strong customer relationships that will allow their businesses to thrive well into the future.

HYPE Boards is an agile innovation tool designed to decentralize and accelerate innovation across your organization. Built for agility and intuitive use, HYPE Boards empowers teams to innovate at the speed of change. Formerly known as Viima, we've entered a new era as HYPE Boards, now integrated into the HYPE Suite—a comprehensive solution built for innovation excellence. This transition marks a significant step forward, offering even more powerful tools to accelerate your innovation efforts and drive meaningful change. Over the years, more than 20,000 organizations worldwide have placed their trust in us, reporting faster idea implementation, increased efficiency, and enhanced collaboration. With HYPE Boards, we’re not just talking about innovation—we’re making it happen.

Netlify is the AI native web platform where agents and developers build together. Over 15 million developers and teams use it to build, launch, and scale web applications on a single platform, from independent builders to cross-functional teams at Bolt, Figma, Mattel, and Riot Games. Whether you're writing code or working with AI, Netlify takes you from prompt to live production URL in one workflow. Leading AI coding agents like Claude Code, Codex CLI, and Gemini CLI run directly inside the Netlify dashboard, which is agent-agnostic by design. Underneath sits managed Postgres with isolated branches per Deploy Preview, serverless functions, edge compute, and a global CDN. Every modern web framework is supported. That last part matters. Most AI prototyping tools hit a wall when it's time to ship. Teams build something quickly, then hand it back to engineering to rebuild on real infrastructure before it can scale. Netlify skips that step. The app you ship on day one is the app that scales. Netlify's CEO and co-founder, Mathias Biilmann, coined the term agent experience (AX) in January 2025. The company's long-term strategy is built around being the best place for agents and the humans directing them to build software together. The business model reflects that bet. Netlify was first in the category to pair credit-based usage tiers with flat, unlimited seats. Developers, PMs, marketers, and internal builders can all join the same plan for free and build alongside AI agents. It's a PLG motion designed for bottom-up enterprise expansion, with consumption driving growth instead of seat counts.

Element is a communications platform with security at its core, built on Matrix: a decentralised and end-to-end encrypted protocol. Element brings your teams together, boosts productivity and workplace satisfaction, while enabling complete ownership of your data. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts. On the other hand Element can be closed for high security environments using secure border and cross domain gateways, and even air-gapped deployments. Being built on Matrix, there is no single point of failure for the network thanks to the decentralised network architecture, making it perfect for mission-critical environments. For full data sovereignty, install Element into your own data centre or on-premise. Alternatively, let us manage your setup in our secure Element Cloud, in a region of your choice. In Forrester’s words: Element is a great fit for: "...organizations that prioritize flexibility, federation, and data sovereignty". Please contact us to explore how your business can benefit from Element.

If you are looking for a simple way how to manage and plan projects, track issues, estimating time, use Helpdesk features, and in one place also cover test management, juno.one is the right choice for you. A ticket arrives (time to time) from clients and your company should manage them really quick and easy. Improvements integrated in juno.one Helpdesk are oriented directly on communication and your support team will be heroes for them. Work balance is also important and spending more time with fun and less with work could help well-organized workflow for issues, stories or test cases. With juno.one is there a really effective way how to manage that - and enjoy the day. Often forgetting things you need to remember and looking for smart organized doc tool connected with your tasks? OK that’s what exactly could manage with juno.one - and much more. Chaotic time-management with zero information what the team is working on? You need timesheet module integrated with tracking issues and manage whole project activities. All together in one tool - juno.one Your project should be well designed and Epics or Stories are usually scaffold for your progress so why aren't they integrated with other project elements.

Unleash is an open-source feature management software, built with large enterprises in mind. It's private, secure, scalable, and ready for the most complex setups out-of-the-box. Open Smoothly integrate Unleash with your favorite programming languages. Unleash is technology-stack agnostic, transparent, and open-source. Scalable Build multiple environments, each on separate instances, wherever they're located on the globe. Powerful Easily customize Unleash to your most specific use cases. Build what you need on top of a clean, powerful UI with an API-first design. Secure Keep your user data safe through privacy by design, data residency, private instances, and flexible hosting options.

Typo is an AI-powered software delivery management platform that empowers tech teams with real-time SDLC visibility, automated code reviews & DevEx insights to help them code better, deploy faster & stay true to their business goals. Connect Typo with your existing tool stack (Git, Project management, CI/CD, Incidents, Slack, etc) within 30 seconds & enable your teams with: - Real-time SDLC visibility, DORA Metrics & Delivery Intelligence - Automated code reviews, vulnerabilities & auto-fixes - Developer Experience insights & potential burnout zones Start your 14-day free trial now by visiting Typo's website.

You can replace your scattered cloud applications, legacy tools, or paper-based processes by one operating system that will serve your entire business. Zoho One is a single integrated platform that can transform your business' disparate activities to make it more connected and agile. You can increase productivity, improve customer experience, and more. Collect leads, close deals quickly, create invoices and quotes, sign contracts digitally, and track every metric. Close deals, manage projects and contracts, track and bill expenses and time, and stay on budget and on schedule. Create segments, send targeted surveys and campaigns at the right time, and track your performance with executive dashboards.

Testsigma is a low-code end-to-end test automation platform for Agile teams. It lets SDETs, manual testers, SMEs, and QAs collaboratively plan, develop, execute, analyze, debug, and report on their automated testing for websites, native Android and iOS apps, and APIs. It is available as a fully managed, cloud-based solution as well as a self-hosted instance that is open source (Testsigma Community Edition). The platform is built with Java, but the automated tests are code-agnostic. Through built-in NLP Grammar, teams can automate user actions in simple English, or generate airtight test scripts with the Test Recorder. With features like built-in visual testing, parametrized or data-driven testing, 2FA testing, and an AI that automatically fixes unstable elements and test steps, identifies and isolates regression-affected scripts, and provides suggestions to help you find and fix test failures, Testsigma can replace tens of different tools in the QA toolchain to enable teams to test easily, continuously, and collaboratively.

Instantly capture screen recordings and screenshots. It's saved to cloud with a link that you can share with anyone, anyplace. You can capture a portion of the screen or the entire webpage. Then mark it up. Your screen capture or screen recording is automatically saved to the cloud. A link to it is automatically saved on your clipboard. Screen recording with an optional webcam is possible as a GIF, or HD video. You can capture the entire screen or a portion of it. To make it more personal, you can add your webcam. Unlimited GIF recording duration. You can capture a portion or the entire screen. You can also take a complete webpage screenshot. Add text or highlight color to annotate. You can add shapes such as lines, circles and arrows to the image editor. Copy it and share it anywhere, including email or Slack. Download as PNG or WebM. All screen recordings and screenshots are saved to your Droplr account. Reduce the clutter of screen recordings and screenshots on your computer.