Business Software for Happy Returns

Create a business that is equipped to handle any challenge. Discover the adaptable, open SaaS platform that is pioneering a fresh chapter in ecommerce. Unlock endless opportunities to Build, Innovate, and Expand. Begin with a sturdy foundation provided by a robust ecommerce platform. Ignite your imagination and design stunning store experiences using limitless design tools. Simplify operational challenges with a user-friendly, secure platform that remains reliable when you need it the most. Provide rapid commerce solutions that ensure your customers return time and again. Transform seemingly impossible commerce scenarios into reality with the versatility of open SaaS. Capture market opportunities and introduce new experiences at the pace that suits your business. Create rich content experiences wherever your audience may be found. Effortlessly unify your backend systems or enhance functionality with third-party applications. Progress and scale intelligently without being hindered by complexity, allowing your business to thrive in a dynamic environment. By embracing this innovative approach, you can truly redefine the possibilities of ecommerce.

Establish your enterprise today. Your determination drives you forward, and our comprehensive platform guides you on your journey. We provide all the essential ecommerce and point of sale tools necessary to launch, manage, and expand your business effectively. Start by selecting a unique business name, secure a domain, and build your brand effortlessly using our complimentary resources. Utilize our unified platform to reach customers everywhere—whether through your online store, various marketplaces, social media, or directly in-person with point of sale solutions. Simplify your marketing efforts with integrated tools that facilitate the creation, execution, and analysis of campaigns across platforms like Facebook and Google. Stay organized by utilizing a singular dashboard to oversee orders, shipping, and payments from any location. Acquire valuable insights and knowledge that will empower your growth. Enhance your business's capabilities by integrating over 3,200 applications that seamlessly connect with Shopify, ensuring you have everything you need to succeed. With such extensive resources at your disposal, your business will thrive in any environment.

Magento Open Source provides essential eCommerce functionalities, enabling you to craft a distinctive online store from scratch. For those seeking a comprehensive eCommerce experience, we suggest our cloud-based Adobe Commerce solution, which offers enhanced cloud infrastructure and hosting along with AI-driven merchandising and analytics tools. No other platform empowers you to design unique and captivating shopping experiences quite like this. Take advantage of extensive built-in features, remarkable customization options, and smooth third-party integrations. With our eCommerce solutions, you gain access to a worldwide network of implementation partners and an expansive marketplace of extensions, making it the perfect moment to realize your commerce aspirations. Combine content with commerce to meet customer expectations for seamless brand interactions. To maximize the potential of your eCommerce platform, consider enhancing its functionality with readily available extensions from the marketplace, ensuring your store stands out in a competitive landscape.

Choose the right automated shipping tools for your packages and freight to streamline your shipping operations. By automating your shipping processes, whether you require a basic tool for sending a single package or a robust system for handling multiple shipments, you can find the ideal solution here. For those with multi-piece shipments or specific needs for freight, alcohol, or hazardous materials, logging in with your FedEx account will facilitate a seamless shipping experience. This service is suitable for straightforward shipments of either an envelope or package, whether within the United States or across international borders. It provides the quickest method for generating a shipping label, regardless of whether you have a FedEx account. Businesses of various sizes utilize shipping automation software to boost productivity, reduce errors, and accomplish their shipping objectives effectively. Additionally, high-volume shippers benefit from an optimized shipping process, as FedEx® services can be fully integrated into their current systems. Using a single platform for all your packages and pallets allows you to accomplish more tasks in a shorter amount of time, ultimately enhancing your overall efficiency. The right shipping tool can significantly transform your logistics strategy.

Extensiv Order Manager, previously known as Skubana, offers comprehensive solutions for ecommerce inventory and order management tailored for brands and sellers alike. You can sell directly to consumers around the globe from a centralized platform. Effortlessly connect all your products, fulfillment centers, and sales channels within a single interface. This means that whether you're engaging in direct-to-consumer sales, wholesale, or utilizing various marketplaces, you can always meet your customers where they are. Our advanced automation features autonomously generate purchase orders and forecasts, discover the most cost-effective shipping options, and uncover new avenues for reducing expenses and enhancing profitability—without any human intervention! In addition to minimizing the risk of human error, these tools also free up your valuable time. Elevate your profit margins, enhance your overall financial performance, and improve your organizational efficiency with meticulously detailed insights on each SKU and operation. When paired with our predictive analytics capabilities, you can confidently anticipate your growth trajectory with complete transparency and assurance. This robust approach not only streamlines your operations but also empowers you to make informed decisions based on real-time data.

Imagine if your systems and applications were capable of seamlessly exchanging data throughout your organization. This integration could help minimize redundant tasks, eliminate manual entry mistakes, and guarantee uniformity in customer data and experiences. UPS Ready solutions facilitate this by allowing third-party applications to connect with UPS technology tools. With UPS Ready, you can: Experience intuitive, ready-to-use solutions Optimize everyday operations from shipping to tracking Enhance efficiency through easy online order submissions Empower customers with access to UPS shipping and tracking capabilities Our extensive network of partner providers delivers top-tier software applications designed to enhance your operational efficiency. By leveraging these tools, you can elevate your business processes and improve overall productivity.

Software crafted for collaborative operations facilitates the automation of customer insights reporting and the seamless transfer of cases to internal teams. It enhances organizational focus on critical, recurring user challenges while enabling the creation of tailored dashboards for specific types of issues. Gather all relevant cases and contextual data related to any problem faced by customers, allowing teams to work collaboratively from a unified interface to resolve issues efficiently. Evaluate customer sentiment on particular topics and move beyond traditional metrics like NPS and CSAT to assign monetary value to specific issues. Thematic insights aid in addressing ongoing customer problems more swiftly, enabling you to quickly group cases that exemplify any issue needing resolution. OmniPanel integrates information from your support system and associated data sources to streamline your operations, ensuring you never have to recreate the same report again. Customize customer experience dashboards targeting the unique challenges of your organization, allowing them to operate automatically without further intervention. Say goodbye to the monotonous task of tracking warranty claims, production errors, missing items, or other customer obstacles, as this solution simplifies the process significantly. Additionally, by harnessing these tools, teams can enhance their response times and improve overall customer satisfaction.

ShipMonk operates with a guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. Put simply, we help ecommerce brands STRESS LESS and GROW MORE. ShipMonk has 12 state-of-the-art facilities across the US, Canada, Mexico, and Europe. We are America’s fastest-growing third-party logistics provider (3PL), specializing in sustained growth for ecommerce brands. Our enterprise-level fulfillment services stand out thanks to seamless integrations, superior shipping rates and services, and powerful order, inventory, and warehouse management technology. Our 3PL platform streamlines shipping and order fulfillment via a unified portal. This "one-stop shop" takes the guesswork out of managing the different layers of your operation with real-time access to incredible data. For example, you can view best-selling items, blacklist old SKUs, receive alerts for low inventory, and track stock levels across multiple sales channels. Overall, ShipMonk is committed to innovation, user-friendly technology, and customer service. We love helping brands grow, and have the tools and team for you to do so!

ShipBob, the leading global omnifulfillment solution, is designed for businesses of any size. It provides them with access to best-in class supply chain capabilities. ShipBob's platform gives merchants a single view of all their sales channels, including their customers, products, inventory and orders. It also allows them to leverage real-time reporting and analytics. ShipBob allows merchants to optimize their fulfillment operations within their own facilities using ShipBob’s WMS (ShipBob’s proprietary warehouse management software) or to outsource their fulfillment operations completely, having their orders picked up, packed and shipped by over 40 fulfillment centres across the United States and Canada, Europe and Australia. ShipBob's proprietary fulfillment software, comprehensive customer support, and dozens tech and retail partners enable brands to build an affordable, scalable fulfillment strategy, and fulfill orders using seamless omnichannel connectivity.

Introducing a revolutionary AI solution that enhances customer service ticket handling far beyond the capabilities of traditional agents. Transform your retail experience with Tymely, which seamlessly integrates with your existing systems and employs Generative AI to autonomously manage intricate customer service requests via email and chat, including processing refunds and exchanges or applying discounts, just as human agents would. Every AI-generated response is thoroughly verified in real-time by Tymely’s team of experts, ensuring an accuracy that surpasses human performance, all while maintaining the cost-effectiveness and speed of AI available around the clock. Our team of native English-speaking customer service professionals not only validate each response but also infuse a personal touch, delivering the compassionate and high-quality support that your customers desire. Delight your customers with prompt, 24/7 service, and benefit from an impressive average First Resolution Time of just 20 minutes. This innovative approach represents a significant leap forward in customer service efficiency and satisfaction.

ReturnGO is an innovative exchange-first returns platform designed to enhance customer lifetime value (LTV) while minimizing waste, all while delivering a smooth post-purchase experience. With the ability to create a customized self-service return portal that reflects your brand, customers can easily initiate returns and exchanges at their convenience. Tailor your return policies, notifications, and portal features to align with your specific needs, ensuring a cohesive and frictionless post-purchase journey. By utilizing actionable insights, you can streamline your return workflows, foster increased exchanges, and cut down on logistics expenses. The essence of success lies in effectively managing your returns and exchanges, as optimizing these processes is crucial for customer retention and maximizing revenue while promoting sustainability. ReturnGO stands out as a flexible, intelligent, and AI-powered solution that helps minimize refunds and drastically lower waste and logistics costs. Customers benefit from instant store credit, allowing them to "shop now" rather than await a refund, enhancing their shopping experience. Additionally, seamlessly integrate with global shipping carrier services to simplify the return shipping process, ensuring convenience for both your business and your customers. With ReturnGO, you can transform your return management into a strategic advantage, driving both customer satisfaction and business growth.

Create local integrations seamlessly with Pandium, the sole code-first embedded iPaaS designed specifically for product and engineering teams within B2B SaaS organizations. With Pandium’s robust platform, your team can efficiently develop custom integrations, enhance workflow, and deploy solutions on a large scale while retaining complete oversight of the entire process. Allow us to take care of the authentication and infrastructure required for building and launching integrations. By using Pandium, you can speed up the development, rollout, and management of integrations. Boost the uptake of integrations and simplify the process for your customers to find, install, and oversee their integrations. We recognize the challenges associated with conventional integration platforms. Our experience in assisting clients during their migration journey ensures that we can support you as well. Utilizing various methods such as public or private APIs, SFTP, or direct database connections, our connectors manage authentication and security, granting you access to every feature available while ensuring reliability and efficiency. Embrace a new era of integration with Pandium, where your team can focus on innovation without the typical roadblocks.

FenixCommerce is a comprehensive delivery management solution that transforms shipping into a powerful conversion rate optimization (CRO) tool and a significant revenue generator. It provides precise order cut-off times and delivery dates directly on the product detail page (PDP), enhancing the chances of customers adding items to their carts by setting clear delivery expectations. The platform offers various shipping options paired with estimated delivery timelines, alongside personalized shipping promotions that can lead to a notable 12% increase in operating income. Additionally, FenixCommerce automates the carrier selection process during label printing and suggests optimized box sizes, resulting in a potential 20% reduction in shipping costs. By minimizing fulfillment and shipping expenses while also lowering the carbon footprint, it leverages advanced data analytics and sophisticated machine learning algorithms. As the only SaaS platform offering a fully integrated delivery management system, FenixCommerce enables retailers to fulfill orders with heightened accuracy and reduced costs, ensuring complete transparency for both retailers and their customers. With seamless integration capabilities through Fenix APIs, businesses can effortlessly connect to their websites, warehouse management systems (WMS), transportation management systems (TMS), or order management systems (OMS), unlocking the full potential of this innovative platform. This streamlined approach not only boosts operational efficiency but also enhances customer satisfaction by providing reliable shipping experiences.

Transform returns from a liability into an asset by rapidly restocking inventory. Prioritize high-return items to enhance customer service and gain insights into fraud and quality issues. With seamless integration, you can begin collaborating with Two Boxes immediately upon signing. Experience a return processing speed that is twice as fast as before. Streamline and digitize your brand’s standard operating procedures (SOPs) to reduce training time and boost visibility into performance metrics. Ensure that you capture 100% of the necessary data to drive revenue growth and operational efficiency while accurately billing for value-added services. Two Boxes not only digitizes your SOPs but also integrates with your logistics or warehouse teams and provides training on our return processing platform. Benefit from real-time visibility into return performance and enhance your return management capabilities. Equip your warehouse staff with Two Boxes software in just a single day, empowering them to efficiently handle returns for all your brands, ensuring a smoother operational flow. By doing so, you can maximize both efficiency and customer satisfaction.

Celigo stands out as the most reliable iPaaS for managing essential business operations. Its Integration Apps provide comprehensive, ready-to-use software integrations that enable users to easily link enterprise applications and streamline processes, thereby minimizing both the time and expenses associated with integration upkeep. These Integration Apps function as independent SaaS solutions on an iPaaS, facilitating the connection between two enterprise applications. By delivering fully developed integrations tailored for common scenarios—such as Lead-to-Cash and Order-to-Fulfillment—Integration Apps serve as off-the-shelf solutions that seamlessly connect applications immediately while also lowering the costs of ongoing maintenance. Previously referred to as SmartConnectors, these Integration Apps are exclusive to Celigo’s platform, distinguishing themselves as the sole SaaS applications created and operated within a comprehensive iPaaS environment. This uniqueness not only enhances their utility but also positions Celigo as a leader in the integration landscape.

Empower your development team to significantly reduce time spent on tasks, streamline processes, and rapidly provide exceptional experiences using Canopy. Establish secure connections to top-tier SaaS platforms, relational databases, spreadsheets, and CSV files. Create new connectors to any dataset within minutes, accommodating internal data, niche and long-tail SaaS applications, as well as intricate integrations. Format your data precisely to suit any action or experience required. Distribute data via your tailored API, implementing the ideal communication and caching methods to ensure peak performance. Instantly monitor, manage, and resolve issues related to your priorities with real-time insights, actions, and controls at your fingertips. Designed to surpass enterprise requirements, Canopy offers unparalleled security, compliance, scalability, and rapid response times, making it an essential tool for modern businesses. With its robust features, Canopy ensures that your team can focus on innovation rather than getting bogged down by operational challenges.

Experience a new way to shop with Klarna, where you receive tailored inspiration, exclusive offers, and the flexibility to choose your payment method. Available exclusively through the Klarna app, our payment solutions are favored by shoppers across the nation. Major brands in America utilize Klarna to enhance their customers' shopping journeys, ensuring a seamless experience at every step. We pride ourselves on providing the smoothest shopping experience possible, and our variety of payment options surpasses those offered by any other service provider. This leads to increased conversions and larger shopping carts for your business. You receive immediate and full payment, while your customers enjoy the flexibility of paying later. Partnering with Klarna means more than just accessing modern payment solutions; we are dedicated to improving the entire shopping journey for your customers. Our global reach ensures that wherever your enterprise operates, you can offer payment solutions that are tailored to local preferences, bringing joy to your customers just as much as your products do and ultimately driving greater satisfaction and loyalty.