OmniPanel Description

Software that can be used to cross-functionally. Automate customer insights reporting and case handoffs to internal departments. A company-wide focus can be given to key user issues. Create custom dashboards for specific issues. All cases and data contexts for any issue customers may encounter are pulled together. To get to the bottom, we can all work together from the same screen. You can measure customer sentiment on any topic. You can go beyond NPS and CSAT to quantify issue value using the $. You can solve customer problems faster by using themes. You can quickly create a batch of cases that is representative of the problem you are trying to solve. OmniPanel pulls information from your helpdesk or connected data sources to speed up your workflow. Never create the same report twice. Create custom CX dashboards that address the unique issues of your business and let them run on their own. No more tracking warranty claims, manufacturing mishaps or missing items, nor any other customer bottleneck.

Pricing

Pricing Starts At:
$39 per month
Free Trial:
Yes

Integrations

Reviews

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Company Details

Company:
OmniPanel
Year Founded:
2020
Headquarters:
United States
Website:
www.omnipanel.io/product

Media

OmniPanel Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
24/7 Live Support
Online

OmniPanel Features and Options

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Analytics Software

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

OmniPanel User Reviews

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