Extensiv Order Manager Description
Extensiv Order Manager, formerly Skubana, provides ecommerce order and inventory management for brands and sellers. Sell direct to anywhere, from a single place. Integrate seamlessly all your products, fulfillment centres, and sales channels into one platform. You can be where your customers are, whether you sell DTC, wholesale, through marketplaces, or even all of those. Our powerful automation tools generate POs, forecasts and identify the best shipping deals. They also find new opportunities to reduce costs and increase profitability. They not only eliminate human error but also save you time. Increase your bottom line and organizational efficiency by analyzing every SKU and operation in detail. With our predictive analytics you can forecast growth with confidence and clarity.
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Extensiv Order Manager Features and Options
Inventory Management Software
Inventory Control Software
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Extensiv Order Manager User Reviews
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Inefficient ERP software Date: May 27 2021
Summary: Skubana has costed us more money than it has saved us. Everyday was a new issue.
Analytics modules and inventory value reports were NEVER accurate.
We can't even make transfers from 3PL's/our own warehouse to Amazon's warehouses.
Their forecasting model is just too simple for what we require. There is no flexibility in changing specific variables related to forecasting.
For the first half of our contract, PO templates did not work as how we were told, so we had to do janky workarounds to get it to work.
There is ZERO documentation for a lot of the features they have, which forced us to waste countless hours talking to support.
Now that we have had a terrible experience with Skubana, we want to switch to a real ERP. After talking with them, they will not help us with this and they are forcing us to sign a one year contract and we only need their software for 3 months.
Stay away from this company.Positive: See below.
Negative: In the sales call, we were told that we would have a warehouse management system with inventory scanning abilities, but it didn't exist.
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Possibly one of the worst support teams I have ever had the pleasure of speaking with. Support took forever to get back to us during the day, and when they DID get back to us, 95% of the time, our initial issue was NOT read correctly or addressed properly. Additionally, talking to support was one of the most stressful things about using their software; it is as if they do not fully read and understand our issue and want to close tickets as fast as possible. It was impossible to get responses that weren't boilerplate "copy-and-paste" templates.
Inventory management discrepancies are very poorly handled. Everyday, we have fluctuating discrepancies for every single SKU. Support told me that this is "normal" and that there is no way around it.