Business Software for EpicCare EMR

With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency. Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.

Introducing Identity Anywhere, the pioneering Identity Management solution leveraging Docker containers, which positions it as the most portable, scalable, and secure option available today. With the power of Docker technology, Identity Anywhere can operate seamlessly across any cloud environment, on-premises infrastructure, or within a private cloud setup managed by Avatier. The Avatier Identity Management suite consolidates diverse back-office applications and resources, allowing for centralized management as a cohesive system. Equipped with an intuitive digital dashboard, C-level executives can now drive measurable business growth and enhance profitability. Additionally, this solution addresses the top Help Desk concern by offering a robust self-service password reset feature, akin to military-grade security. It helps in cutting down expenses by ensuring you only pay for the necessary cloud app licenses, while also optimizing company usage through an exceptional shopping cart experience. By implementing this system, organizations can steer clear of fines, lawsuits, negative media attention, and potential legal repercussions associated with non-compliance, thereby ensuring a more secure and efficient operational environment. Furthermore, the streamlined approach to identity management not only improves productivity but also fosters a more agile business model adaptable to future challenges.

TigerConnect Physician Scheduling is user-friendly provider scheduling software for hospitals and physician groups. Schedulers and practice administrators can save time and improve efficiency with multiple schedule creation tools including auto-scheduling, tally reports, rule-makers, and 10+ templates and views -- enabling schedules to be built in minutes. For staff and providers, up-to-date schedules are accessible via app on smartphones and desktops, making it easy to request time-off, swap shifts, and more. For larger organizations, integrations with EHRs and messaging systems enable staff to find and notify the right on-call provider by role and eliminate calls to the wrong provider. Further, TigerConnect Physician Scheduling consolidates schedules from multiple departments and locations to deliver one reliable, up-to-date source of on-call truth.

Improve Workflows with One Solution for Clinical Collaboration, Physician Scheduling, Alarm Management, and HIPAA-Compliant Patient Engagement See how hospitals, physician groups, home health, and other healthcare organizations of all sizes are modernizing clinical collaboration, physician scheduling, and/or patient communication using one, scalable solution. Cloud-based, TigerConnect enables clinical teams and staff to communicate with each other by role or name from anywhere via secure text, voice, and video chat. Integrations with EHRs, staff rostering, physician scheduling, and/or nurse call systems ensure the right message gets to the right person or group to rapidly coordinate care and expedite workflows. Secure text and video communication with patients and families reduces appointment no-shows while accelerating throughput with pre-visit document sharing and more. Stay in touch post-visit by sending care instructions and reminders, while enabling patients to ask questions, share photos, or request virtual care. Ensure care plan adherence, reduce readmissions, and improve the patient experience. One platform with an intuitive smartphone and desktop app does it all, reducing the need for multiple vendors or tools.

Hyland RPA is an end-to-end automation suite designed to empower an enterprise in the digital transformation journey by automating tasks and streamlining the overall business processes implementation. It features Hyland RPA Attended Automation , which puts the power of task automation in the hands of the business user, enabling the user to remain engaged in the core business process or application while Attended Automation digital assistant performs related required tasks

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

The Pure FlashBlade//S represents the pinnacle of all-flash storage solutions, expertly designed for the unification of speedy file and object storage. Upgrade your infrastructure with a cohesive unstructured storage platform that offers a Modern Data Experience™, enabling you to effectively meet the demands of contemporary data challenges. With FlashBlade, enjoy the benefits of cloud-like ease and flexibility, all while maintaining high performance and decisive control. This solution is tailored to fulfill the requirements of current applications and harness the power of modern data. Furthermore, FlashBlade//S excels in delivering exceptional throughput and parallel processing capabilities, ensuring consistent multidimensional performance across all datasets. Scaling capacity and performance is a breeze; simply incorporate additional blades as needed. As a next-generation alternative to traditional scale-out NAS, FlashBlade’s innovative scale-out metadata architecture can effortlessly manage tens of billions of files and objects, ensuring peak performance alongside extensive data services. Additionally, Purity//FB enhances cloud mobility through object replication and provides robust disaster recovery options with file replication, making it an indispensable tool for today's data-driven enterprises. With these features, FlashBlade stands out as an essential asset for organizations looking to optimize their data management strategies.

A common misunderstanding in business growth is the belief that hiring additional staff is necessary to take on more projects. While increasing your workforce might help you accommodate more clients, it doesn’t necessarily lead to a higher return on investment. Simply adding more field workers will not solve the problem; instead, the focus should be on enhancing the efficiency of your existing team. One of the most effective ways to increase productivity is by implementing automated workflows. When executed properly, automation tools can streamline complex business operations, allowing you to manage more clients without needing extra resources. This approach not only boosts ROI but also facilitates effortless, scalable growth through straightforward automation solutions. However, field service management teams often show reluctance in adopting new workforce management systems due to the complexity and time required to learn most platforms. Fortunately, StreetSmart stands out by offering an intuitive solution that simplifies the transition. Embracing such innovative tools can transform how businesses operate and thrive in competitive environments.

YSoft SAFEQ lowers overall print services infrastructure costs and operating expenses, increases document security, and improves workflow efficiency. YSoft SAFEQ was designed as a platform for software development. Today, the platform offers three main product areas: Document Capture, Print Management, 3D Print Management, and Print Management. Highlights include user authentication and pull-printing, comprehensive reports, automated scan workflows that use optical character recognition, mobile printing, rules based printing, and pay-to print services. YSoft SAFEQ can be purchased as software modules or as a complete software suite. This allows you to pay only for the features you need and allows you to add more in the future.

DoseMeRx stands as the first and largest Bayesian dosing platform worldwide, tailored specifically for clinical use. Accelerate your journey toward clinical objectives with our proven platform, which notably enhances patient outcomes while reducing expenses. Uniquely, we are the sole Bayesian dosing solution globally that holds HITRUST certification, providing you with peace of mind regarding the utmost protection and integrity of patient data. Experience seamless continuity of care throughout your healthcare system with just a few simple steps. Easily standardize workflows and fine-tune your therapeutic drug monitoring initiatives. Our diverse array of drug models spans multiple therapeutic fields, such as vancomycin and infectious diseases, transplant medicine, cardiovascular and coagulation management, as well as oncology and pediatrics, ensuring comprehensive support for a wide range of clinical scenarios. This versatility empowers healthcare providers to deliver tailored treatment solutions effectively.

Hospitals demand patient signatures on various intricate forms from different departments. Access offers the most comprehensive eSignature platform tailored for healthcare, featuring remote signing options for services like telehealth, pre-registration, and contactless check-in. The Access eSignature platform equips you with efficient technology tools to handle everything from obtaining a patient’s signature on eConsent to capturing physician signatures, implementing data validation, managing workflows, and integrating with other systems. Access stands out as the sole partner needed to fulfill all electronic signature requirements within your healthcare environment. We emphasize the significance of technology, but we also value building strong relationships. By choosing Access, you gain a dedicated point of contact who becomes familiar with you, your team, and the specific needs of your hospital, ensuring personalized support and service. In this way, Access not only enhances operational efficiency but also fosters a collaborative partnership that can adapt to future challenges.

Prevounce delivers AI-powered software, cellular devices, and expert services that help healthcare organizations of all sizes implement and scale compliant remote care management programs. The foundation is a HIPAA-compliant, AI-powered platform that automates clinical workflows and billing for remote patient monitoring (RPM), chronic care management (CCM), advanced primary care management (APCM), and preventive services. Cellular connected RPM devices, including blood pressure monitors, weight scales, and more, come pre-connected to the Prevounce platform and require no patient setup. For practices with staffing constraints, Prevounce offers care management services where our clinical staff act as an extension of your organization. Built with Medicare compliance at its core, Prevounce's solutions stay current with evolving CMS regulations and coding requirements, helping organizations confidently capture appropriate reimbursement. Automated time tracking, eligibility checks, and detailed billing reports reduce administrative burden while minimizing audit risk. Seamless EHR integrations and customizable clinical alters support proactive, data-driven interventions that improve patient engagement and outcomes. From device fulfillment and logistics to patient onboarding and education, Prevounce delivers an end-to-end solution that simplifies operations, accelerates program growth, and drives measurable return on investment.

FAXCOM, the pioneer in enterprise fax, was founded in 1986. FAXCOM is available as an on-prem or cloud service and supports multiple telephony options (T.30 to T.38, SIP, Analog, T1 PRI, T1 PRI, etc.). Virtual environments are also supported. FAXCOM is the best fax solution for medium-sized and large businesses. It is reliable, scalable and secure.

Artera, a leading SaaS innovator in digital health, revolutionizes the patient experience with AI-driven virtual agents (both voice and text) designed to enhance every stage of the patient journey. Trusted by over 900 healthcare organizations—including specialty practices, FQHCs, large IDNs, and federal agencies—Artera engages with 100 million patients every year. Their virtual agents assist front desk teams by streamlining tasks such as self-scheduling, intake, forms, billing, and more. Whether boosting an existing team or deploying a fully autonomous digital workforce, Artera provides versatile virtual agent solutions tailored to fit where healthcare providers stand in their AI adoption. Supporting 2 billion communications annually across 109 languages on voice, text, and web, Artera combines a decade of healthcare expertise with cutting-edge AI to empower better care delivery.

OpenText™ RightFax is an advanced, centralized fax solution designed to deliver enterprise-level faxing features to organizations as a whole. It seamlessly integrates with various applications, including email, desktop tools, and document management systems, facilitating high-volume fax transmissions from sources like CRM, ERP, and ECM. When businesses require fax integration with their process management applications, RightFax serves as the ideal server to enhance operational efficiency. Deployed over a local area network (LAN), OpenText™ RightFax™ allows users, applications, and systems within the network to send and receive digital faxes without the need for paper. The enterprise-grade software connects securely to onsite analog or digital phone systems, voice-over-IP, or cloud services to ensure safe fax delivery. With its integration capabilities for both user emails and backend application faxing, RightFax plays a critical role in lowering the overall faxing expenses for businesses, ultimately supporting cost-effective communication solutions. This comprehensive approach to fax processing empowers organizations to streamline their operations while maintaining a reliable communication method.

IAL (Interactive Lab) Platform is a modular platform that allows labs to manage their samples from beginning to end. IAL (Laboratory information System / LIMS) is a web-based application system that empowers testing facilities with the ability to increase efficiency, better manage samples, test results, and automate workflows. Each module can be easily integrated into a lab's workflow. IAL is the best way to manage your molecular diagnostics lab and genetic testing laboratory. Key Features Secure encryption with Secure 256 Bit Encryption is a way to keep your information safe and compliant with HIPAA. Uses a wide variety of testing systems and high-complexity analyzers Interfaces with a wide range of healthcare systems, including EMRs and billing, E-Prescribe, and Pharmacy systems. Access to the web from a variety of mobile and desktop devices. Can be hosted on our cloud or on your server.

Adaptable Documentation with Transcript Advantage is ideal for Health Systems and MTSOs alike. It offers dictation capabilities through smartphones, desktop computers, and landlines, allowing for customizable workflows tailored to each department and facility. Users can benefit from speech-to-text flexibility linked to individual user IDs, all driven by nVoq technology. This comprehensive platform presents various options for generating text, whether through in-house teams or partner MTSOs. With the smartphone dictation feature, notes can be completed 30% quicker, and users can instantly view their text on the app. It includes specialized vocabularies for both clinical and behavioral health fields, enabling documentation on the go or at a later time. This solution is particularly advantageous for traveling and deskbound professionals in behavioral health, primary care, and social work. On the desktop, dictation with front-end speech allows for accurate text to appear on screen within seconds. Covering all medical specialties and behavioral health vocabularies, the automated workflow streamlines editing by either the user or collaborators. The system reduces the number of clicks needed for documentation, resulting in quicker and more efficient note-taking for all users. Ultimately, this innovative approach enhances productivity and accuracy in the healthcare documentation process.

Enhance patient engagement, streamline your operations, and boost health outcomes by leveraging Notable's automated healthcare workflows. The intricacies of administrative tasks have escalated expenses, diminished patient satisfaction, and obstructed the shift toward virtual care. Notable's AI-driven digital assistants replicate human capabilities in handling repetitive tasks across administrative, clinical, and revenue cycle processes, enabling healthcare professionals to reach and assist a greater number of patients while simultaneously cutting down on administrative costs. It is alarming that physicians devote half of their time to electronic health records (EHRs) while only a quarter is spent interacting with patients, resulting in an excessive 80% of medical records being merely copied and pasted. Furthermore, due to hurried appointments, complex medical jargon, and insufficient patient education, individuals tend to forget 40-80% of the instructions given by their doctors. With Notable, you can implement vital automation solutions right away, tailor them to fit your unique needs, or even develop your own using our fully customizable platform, ensuring that your healthcare delivery is both efficient and patient-centered. By embracing this technology, healthcare providers can ultimately create a more effective and compassionate care environment.

Klara offers a comprehensive platform that integrates secure messaging, remote monitoring, and video consultations, all designed to enhance patient communication. This robust system consolidates various patient workflows into a single interface, enabling the automation of essential patient interactions and optimizing processes for all types of appointments, thereby ensuring a top-tier patient experience. With the capability to connect with patients remotely through secure messaging and video visits, Klara provides a cohesive and user-friendly experience without requiring patients to log in, check their email, or download an app. Patients, whether new or returning, can easily communicate with staff directly from the website, facilitating increased appointment bookings and enabling continuous patient engagement around the clock. Additionally, forms can be digitized, allowing patients to complete them conveniently on their own devices, with text notifications ensuring that they receive and sign forms promptly. Furthermore, messages are systematically directed to shared inboxes, allowing multiple team members to address inquiries or manage tasks pertinent to their specific roles efficiently, which ultimately enhances team collaboration and improves overall patient care.

Praktice integrates cutting-edge artificial intelligence, behavioral science, and data analytics to guide patients towards optimal care options while simultaneously streamlining your operational processes. This innovative approach has been shown to significantly improve patient satisfaction, allow for the treatment of a greater number of patients by existing staff, and boost overall revenue. The AI-driven platform from Praktice orchestrates and customizes communication across multiple channels, ensuring workflows that elevate the patient experience and lead to improved health outcomes. Functioning like an additional team member, the AI expertly directs patients to the most appropriate and preferred providers, services, and facilities within your healthcare system. Utilizing advanced medical natural language processing, triaging capabilities, operational AI, insurance insights, and voice and image recognition technologies, our system simplifies the patient care journey. Furthermore, our AI solution is designed to work seamlessly with the tools and systems you already utilize, enabling you to intelligently automate and expand your operations efficiently. This not only enhances efficiency but also supports a comprehensive approach to patient care management.

Accelerate your market entry in a budget-friendly manner with the provider portal offered by LucidAct Health. With LucidAct, you can effectively launch and expand your services rapidly. Our platform assists in establishing a secure API-driven data feed from your applications or devices, and we can also connect you with a network of qualified care coordinators and nurses if desired. Think of our workflow module as the Trello for healthcare teams, simplifying task assignments and providing notifications throughout the entire patient care experience. You can steer the remote care team with timely tasks aligned with the care delivery workflows you design or modify. Facilitate symptom tracking and ensure proactive patient engagement while also producing reports on productivity and task management. Our platform supports API-driven data integration to enhance your operations. Additionally, our payment module functions like Stripe for healthcare, streamlining the payment process by replacing outdated insurance phone protocols with modern digital solutions. Providers will have straightforward access to your data and analytics regarding patient outcomes and engagement. Ultimately, your Provider Portal serves as a vital sales channel. Furthermore, leveraging these tools can significantly improve the quality of care provided to patients while enhancing overall operational efficiency.

The Aquera Identity Integration Platform as a Service is a cloud-driven solution that offers SCIM gateway capabilities for account provisioning and aggregation, orchestration services to ensure user and password sync, and workflow tools for managing disconnected applications effectively. Additionally, it provides password rotation gateway functionalities tailored for privileged account oversight, along with a comprehensive catalog of pre-built connectors designed for both cloud-based and on-premises applications. These connectors, whether ready-made or custom-built, allow seamless integration from identity management systems, privileged account management tools, or HR applications to various cloud or on-premises environments, databases, directories, devices, or B2B platforms. Notably, the integration process demands no coding expertise and can be executed in just a few minutes. With its versatile gateway services and a wide range of ready-to-use connectors, the platform facilitates user provisioning and deprovisioning, HR application onboarding, account aggregation, and various file operations, making it an invaluable tool for organizations. Moreover, the ease of deployment and user-centric design enhances its appeal, enabling businesses to streamline their identity management processes efficiently.

We harness the effectiveness and ease of the human voice to enhance your workflow, allowing you to provide exceptional care to patients. Introducing Kara, the first AI assistant designed to automate the process of physician charting. Accessible on any iPhone or iOS device, Kara offers complete mobility and support whenever you require assistance. It operates in two main modes: ambient mode, which actively listens to conversations between patients and physicians during both in-person and telehealth appointments, and recap mode, which captures a short summary after a visit. Advanced machine learning algorithms analyze and convert essential information needed for notes, orders, referrals, and more. A human reviewer then verifies the information to ensure quality before the structured and narrative data is integrated into your electronic health record (EHR) system. The entire experience for physicians is remarkably seamless and free of complications, allowing them to focus on what truly matters. With Kara, the integration of technology into patient care becomes smoother than ever before.

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

Verizon's Software Defined Perimeter (SDP) embodies a Zero Trust model for networking, focusing on secure remote access, internal infrastructures, and cloud-based applications. This effective solution is designed to thwart network-related threats posed by unauthorized users and devices. A significant challenge facing CIOs today is the integration of multiple cloud services, as many organizations are now leveraging two or more cloud providers. While this multi-cloud strategy enhances flexibility, it often requires data to be rerouted, resulting in diminished performance and increased latency for users. Additionally, the rise of remote work has led to a growing number of employees and contractors operating from home. Verizon’s SDP addresses these issues by creating a secure environment that separates enterprise and cloud applications from potential threats while ensuring that authorized users can swiftly and directly access the applications they need on their approved devices, ultimately enhancing productivity and security. Furthermore, this solution not only streamlines access but also reinforces the integrity of sensitive data across various platforms.