Business Software for Bazaarvoice

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

TrueLoyal is the only AI-powered loyalty solution designed to unify consumer engagement across complex sales channels. By combining advanced personalization, predictive insights, and omnichannel connectivity, it empowers brands to build meaningful, lasting customer relationships. Its platform supports a wide range of loyalty strategies, including referrals, gamified streaks, communities, receipt scanning, and user-generated content campaigns. With dozens of pre-built integrations and an open API framework, TrueLoyal connects seamlessly with eCommerce stores, point-of-sale systems, CRMs, and marketing platforms. Businesses benefit from expert consulting services to design loyalty programs that maximize ROI and meet industry-specific needs. Real-world results include case studies showing up to 154% increases in repeat revenue, 132% improvements in NPS, and measurable boosts in retention. By combining strategic consultation with scalable AI tools, TrueLoyal eliminates silos and provides a holistic view of the customer journey. The platform is trusted by global consumer brands to drive loyalty, advocacy, and growth in today’s competitive landscape.

What began as a modest discount store driven by the straightforward concept of providing more for less has evolved into the world’s largest retailer over the past five decades. Currently, around 265 million customers and members frequent roughly 11,500 stores across 56 brands in 27 countries, as well as various eCommerce platforms, each week. With a reported revenue of $524 billion for the fiscal year 2020, Walmart employs a workforce of over 2.2 million associates globally. The company remains at the forefront of sustainability, corporate responsibility, and job creation, reflecting its steadfast dedication to fostering opportunities and delivering value to customers and communities worldwide. As the leading omnichannel retailer, Walmart envisions a promising future filled with innovation and collaboration. To achieve this vision, we invite partners like you to join us in Walmart Marketplace, a select community of reputable sellers committed to offering only the highest quality, authentic products along with exceptional customer service.

All-in-one AI email marketing platform with a Customer Success Team whose sole purpose is to get better results. We are different from the norm. Be the best marketer that you can be. Our UK-based strategic consultants can help you understand your goals and challenges, and how to achieve them. Our supported learning keeps your company ahead of the competition and your game. You can say goodbye to separate business systems. With our many integrations, you can automate your manual processes and create useful automations. You can have a better understanding about who you are marketing to by having all your customer data in one location. With relevant insights, you can discover a variety of marketing opportunities that aren't being explored. Our dashboards allow you to create better campaigns, regardless of whether it's spending behavior, engagement levels, or ROI.

Wonderflow is a leading provider of Generative AI for Voice of the Customer (VoC) analysis. We provide a leading AI-powered consumer intelligence software solution that helps enterprise businesses easily and quickly unlock the full potential of their customer feedback, all in one place. Our platform is trusted by global leaders and Fortune 500 companies, such as Haier, Philips, Purina, Lavazza, Shiseido, and more, to improve the customer experience and innovate smarter.

Ketch is the AI Privacy Company. Built by the founders who led GDPR compliance for Salesforce Marketing Cloud, Ketch is permissioning infrastructure that helps businesses collect and use people's data responsibly — respecting consent and preferences, meeting privacy requirements, and ensuring all data is AI-ready. The problem Ketch solves is real and growing. AI turns data into a compounding competitive advantage while simultaneously expanding the surface area of risk. Marketing tools assume permission is handled elsewhere. Privacy tools are compliance-first, not growth-first. The result: enterprises are forced into a false choice between data growth and data governance. Ketch closes that gap. The platform operates across three layers. First, discovery — see everything. Ketch observes what data exists, where it flows, how it's collected, and whether consent is actually being honored. Second, permissioning — control everything. Consent, rights, policy, and intended use are enforced in real time across systems. Third, activation — use everything, safely. Permissioned data powers AI pipelines, advertising, and personalization without regulatory or reputational risk. Core capabilities include consent management with 400+ no-code configurations, automated data subject rights, front-end data observability via Data Sentry, server-side permission storage via Permission Vault, and AI governance via AI Sentry — which monitors, enforces, and audits every AI interaction against consent and rights signals. 3,500+ businesses trust Ketch. 67.2 billion consent transactions processed per month. Rated #1 Consent Management Platform on Gartner Peer Insights (4.8/5) and a G2 Grid Leader for Enterprise. Used by Chipotle, Forbes, Paramount, Hasbro, Equifax and more.

Annex Cloud offers enterprise-ready loyalty solutions that meet ever-changing consumer expectations. Loyalty Experience Platform is a combination of best-in-class loyalty program management capabilities and powerful engagement modules. It allows you to seamlessly connect, engage, and grow your customer relations at scale using loyalty SaaS solutions. Engaging experiences can be created to build loyalty and advocate; your brand will always be top of mind. Customers will respond to you in a humane way. You can encourage behaviors, personalize messages, and gamify your interactions. Loyalty Experience Platform allows you to track, ingest, and deliver messages at every touchpoint of your customers' journey. All the components that you need to create memorable customer experiences. We cover everything from social media integrations to SMS, email, and print.

Finally, an email platform built by marketers for marketers. This is the most flexible, dynamic, and flexible marketing automation solution available for your mobile and email needs. Are you tired of outdated platforms that are too complicated to use, too expensive, or too difficult to learn? You are not the only one. We created iPost because of this. iPost provides all the tools you need. The platform is easy to learn and flexible enough that you can adapt it as your business grows. The iPost email platform was designed to meet the needs of today's marketer and provide the flexibility and features necessary to grow with future marketers. iPost offers powerful features for email marketing with technology that's flexible, responsive, and easy to use. Real-time data for audience discovery, targeting, and personalization. Intuitive reporting from campaign trends to funnel and conversion tracking. Drag and drop personalization, dynamic contents and code-free design tool.

Bloomreach transforms the e-commerce landscape through personalization. Its innovative data engine consolidates real-time information about customers and products, enabling businesses to gain insights into true customer desires. By linking this insight across various channels, the e-commerce experience becomes boundless, adapting to customers’ evolving preferences as they shop. Powered by Loomi, Bloomreach's AI platform for e-commerce, this approach opens up countless new avenues for making purchases. The suite of Bloomreach products encompasses Engagement, a marketing automation tool; Discovery, an advanced e-commerce search solution; Content, a headless content management system; and Clarity, which offers AI-driven conversational shopping experiences. With numerous AI patents to its name, the company caters to a diverse array of global brands, including Williams-Sonoma, Bosch, Puma, and Marks & Spencer, illustrating its broad market impact. This comprehensive approach ensures that businesses remain competitive in a rapidly changing digital marketplace.

Foyer’s advanced technology takes into account all aspects of your retail space, integrating smoothly with your current systems to deliver a swift and effective solution that enhances your store operations and boosts profitability. Tailor your solution to meet specific requirements, backed by dedicated assistance throughout the process. Effortlessly merge your online and physical shopping experiences through omnichannel fulfillment, enabling customers to enjoy diverse shopping options using innovations such as Endless Aisle and Digital Shopper. This cloud-based technology supports various integrations to leverage your existing data, including CRM and POS systems. Equip your team with digital tools to access customer information, prioritize duties, and oversee inventory and foot traffic, all while increasing sales through features like Clienteling and mPOS. Further enhance your retail environment with precise tracking and attribution, and utilize comprehensive analytics to report essential metrics, ensuring your business remains competitive and informed. Embracing this technology not only streamlines operations but also fosters customer loyalty and satisfaction.

Identify suitable influencers, oversee campaigns, and evaluate the success of your influencer marketing initiatives. If you are presently handling influencer marketing efforts manually using spreadsheets and direct messages, consider utilizing Affable's comprehensive influencer marketing platform to optimize your entire process. Discover the most pertinent and genuine influencers tailored to your campaigns. Conduct an analysis of the influencer’s audience prior to engaging with them. Initiate contact with influencers and monitor your campaign content in real-time. Assess the influence that these individuals have on your campaign success. Affable's all-in-one influencer marketing solution supports your team throughout the entire marketing journey. In the preparatory phase, you have the opportunity to locate suitable influencers. After creating a shortlist, you can efficiently connect with and manage influencer campaigns on a larger scale. Once the campaign is active, you will be able to track and evaluate the effects of your influencer marketing efforts seamlessly in one centralized location, ensuring that you gain valuable insights. This platform not only simplifies the process but also enhances the overall effectiveness of your campaigns in the long run.

Cerebra is a no-code solution for decision intelligence that empowers marketing and merchandising teams to enhance their operations through data-driven strategies rather than mere speculation. Transition from traditional retail methods to a dynamic real-time retail experience, eliminating chances for missed opportunities, excess inventory, or incorrectly priced SKUs. Instead of inundating users with data that requires extensive analysis, Cerebra provides timely recommendations that include predicted business outcomes, streamlining productivity with impactful insights and actions. By harnessing AI to proactively enhance profitability and decrease waste, operations can be accelerated in real-time. With Cerebra, actionable insights are executed automatically, promoting data-driven decision-making at every level. The platform continuously processes both internal and external data sources to uncover insights that not only boost brand profitability but also enhance customer satisfaction and reduce inventory surplus. Additionally, there is no necessity for staff training in complex areas such as big data analytics, business intelligence, or data manipulation, making it accessible for all users. This innovative approach ensures that teams can focus on strategic initiatives rather than getting bogged down in data complexity.

Chatdesk offers an instant solution for aggregating and analyzing customer feedback across all communication channels, delivering detailed insights with minimal effort required. The traditional method of piecing together scattered feedback from various sources like emails, chats, social media, surveys, and reviews can be both tedious and inefficient. With Chatdesk, all your feedback is gathered in one centralized location, allowing you to easily identify trends and discover new growth opportunities. If you're searching for specific information, Chatdesk features a natural language search capability that enables you to sift through every message effortlessly. For a quick overview, our advanced machine learning tools create automatic summaries of feedback, making it simple to skim through vast amounts of data. Additionally, you can seamlessly export your findings to CSV format or integrate them into your data warehouse. By utilizing Chatdesk, you can significantly lower the volume of inbound calls, facilitating a swift transition for callers towards chat support and self-service solutions, ultimately enhancing customer satisfaction.

Create local integrations seamlessly with Pandium, the sole code-first embedded iPaaS designed specifically for product and engineering teams within B2B SaaS organizations. With Pandium’s robust platform, your team can efficiently develop custom integrations, enhance workflow, and deploy solutions on a large scale while retaining complete oversight of the entire process. Allow us to take care of the authentication and infrastructure required for building and launching integrations. By using Pandium, you can speed up the development, rollout, and management of integrations. Boost the uptake of integrations and simplify the process for your customers to find, install, and oversee their integrations. We recognize the challenges associated with conventional integration platforms. Our experience in assisting clients during their migration journey ensures that we can support you as well. Utilizing various methods such as public or private APIs, SFTP, or direct database connections, our connectors manage authentication and security, granting you access to every feature available while ensuring reliability and efficiency. Embrace a new era of integration with Pandium, where your team can focus on innovation without the typical roadblocks.

Red Technology is a UK-based ecommerce solutions provider and the developer of tradeit™, a cloud-hosted PaaS platform designed for complex B2B, retail, DTC and international commerce. Built for flexibility and scalability, tradeit™ enables organisations to launch new channels, replatform legacy systems and expand globally without compromise. Mid-market and enterprise businesses across manufacturing, distribution, retail and services use tradeit™ to manage multiple brands, regions and customer types in a single platform. Its mobile-first design ensures a seamless customer experience, while deep ERP and CRM integrations connect front-end and back-office operations. Core features include: Multi-site & multi-channel management from a single admin. Advanced B2B & B2C capabilities such as customer-specific pricing, catalogues and workflows. International commerce tools covering currencies, languages, taxation and fulfilment. Integrated CMS, PIM and marketing tools for promotions, loyalty schemes, subscriptions and email. Unified order and customer management with streamlined checkout, shipping and account services. The tradeit™ Mobile Application extends the platform with a branded, native-quality shopping experience for iOS and Android, deployed quickly via API. Rich in functionality, tradeit™ reduces reliance on third-party plug-ins, delivering greater stability, speed and scalability. Trusted by organisations with complex requirements, Red Technology helps clients drive conversions, strengthen mobile performance and achieve sustainable ecommerce growth.

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

Forge strong connections with your most significant and valuable clients through loyalty and reward initiatives designed specifically for them. The Oracle CrowdTwist Loyalty and Engagement platform enhances profitability, strengthens customer relationships, and boosts retention rates. By capturing data with each customer interaction, you can create a comprehensive 360-degree profile that enables tailored communication and offerings. Foster customer loyalty by ensuring seamless loyalty experiences across all touchpoints, whether they are physical or digital. Gather actionable insights from customer interactions across various channels and leverage this information to enhance your relationships. Go beyond mere transactions by engaging customers through gamification, gaining insight into their motivations and the reasons behind their purchases. This holistic approach will not only elevate customer satisfaction but also drive long-term loyalty and advocacy for your brand.

Deliver impactful, channel-appropriate content based on customer behavior and interactions across email, website, mobile and app.

ChannelMix will provide a holistic view of marketing performance by analyzing all of your media, marketing, and sales data. No campaign is too small or too complex. You can access data for your entire sales and marketing team via API, file transfer, or email. Each solution comes with a dedicated data warehouse that can store up to 100GB data. For a comprehensive view of marketing performance, map like fields across data sources and channels. ChannelMix uses multi-channel attribution models for media planning and prediction. To get ready-to-use analysis data, connect to your ChannelMix data warehouse. Your analytics solution includes an analytics team that is dedicated to helping your company grow and succeed. Tracking strategy and audits - with recommendations to align tracking with your reporting strategy.

Eliminate the need for your call center by transforming your business into a conversational leader through comprehensive cloud messaging solutions. Ensure your customers receive non-stop support with a 24/7 interactive portal to engage with your services. Implement secure transactional messaging to offer enriched and dynamic experiences while maintaining rigorous data privacy, guiding users towards effective resolutions. Utilize a full-stack platform that incorporates automation, conversational analytics, agent escalations, and self-service options seamlessly. Master the deployment of AI to infuse conversational elements into your brand, significantly enhancing customer satisfaction through exceptional user experiences. Say goodbye to ineffective AI trials and projects that go nowhere—Pypestream clients experience remarkable returns on investment. This approach not only fosters innovation but also demonstrates tangible business benefits. In light of staffing challenges posed by the pandemic, consider leveraging Pypestream's COVID-19 customer care starter packs to enhance your operations and support. Embracing this technology can pave the way for a more resilient and responsive customer service model.

eStar prioritizes client success by collaborating with leading retailers throughout Australasia to consistently achieve growth that outpaces the market. As the sole enterprise-level total commerce solutions partner, eStar engages directly with brands to foster ongoing advancement. Our clientele includes CEOs and business owners who express concerns about declining sales or insufficient online growth, as well as Digital Executives and Marketing teams facing challenges with low conversion rates. We also support retailers who, despite past achievements, are now feeling anxious due to stagnant or lackluster performance. With a strong commitment to teamwork, eStar aims to reach exceptional results in partnership with our clients. We provide and enhance a robust, enterprise-grade eCommerce platform that is recognized for its reliability, scalability, and security. This platform is the backbone for many of Australasia's most notable retail and merchandise brands, demonstrating eStar's impact on the industry. Additionally, our dedication to innovation ensures that we continuously improve our offerings to meet evolving market needs.

Marketers today employ a multitude of channels to connect with potential customers, targeting them through the devices they favor. The increasing complexity of marketing strategies, combined with the numerous gadgets individuals use daily to access digital content, complicates the task of pinpointing the identity of the device user and their purchasing patterns. In scenarios where users are not logged in, contemporary tracking methods depend on IP addresses and device IDs to associate users with the email and landing page elements linked to specific marketing initiatives. While these identifiers can offer general insights such as geographic location and past browsing activities, they fall short of revealing the actual identity of the user or their shopping behaviors. FuseCommander addresses this challenge by integrating the complete journey of the buyer, encompassing their favored devices and channels along with the messaging that motivated their decisions. This comprehensive approach allows marketers to understand not just the actions taken but also the context behind those actions, ultimately leading to more effective strategies.

Due to the rise in data breaches and the improper handling of personal data, the management of privacy has become an essential aspect of contemporary marketing. While the General Data Protection Regulation (GDPR) is often viewed primarily as a legal challenge because of the substantial penalties associated with non-compliance, it also offers brands a chance to foster deeper trust with their audience. Research from iProspect reveals that in 2019, a significant 88% of global marketers identified trust as a key priority, aiming to enhance this trust through credibility, relevance, and reliability. In response to consumer privacy regulations like the GDPR, many marketers are adopting tools such as TrustCommander, which notifies users of websites and mobile applications about the personal information being collected, stored, and shared with third parties. TrustCommander effectively blocks the execution of any tracking tags that users have not expressly authorized, ensuring a higher level of transparency. This proactive approach not only safeguards consumer data but also reinforces the relationship between brands and their customers.

In today's market, shoppers are seeking more than just a conventional retail experience when it comes to clothing and accessories. Thanks to advancements in technology, brands are now able to revolutionize their retail environments entirely. The rise of mobile technology allows contemporary beauty brands to leverage innovative solutions that not only meet but exceed customer expectations. While physical stores will continue to play a significant role, consumers increasingly utilize various channels for product research, yet they still prefer to make their final home furnishing purchases in-store. The PredictSpring modern POS system provides telecom retailers with a chance to establish a new benchmark in a rapidly evolving, digital-centric landscape. Furthermore, wineries, which traditionally focused on in-person tastings, must now enhance the overall customer journey both online and offline by implementing forward-thinking retail strategies. The integration of such solutions ensures that brands stay relevant and competitive in a fast-paced market.

Unveil a highly adaptable, headless commerce solution designed for rapid deployment, flexibility, and innovation in a cloud-based, multi-experience environment. With headless architecture and straightforward API integrations, you can effortlessly connect with customers across all retail channels, including web, mobile, applications, marketplaces, and physical stores, ensuring a fluid omnichannel experience. The inclusion of a pre-integrated front-end accelerator dramatically reduces the time required to launch new digital storefronts, allowing you to concentrate on user experience, brand development, and optimization. Harness the capabilities of a fully customizable, API-centric commerce platform paired with microservices architecture to seamlessly incorporate top-tier solutions and services that enhance customer interactions. Benefit from over 250 pre-built integrations and the ability to create custom integrations in a matter of days rather than weeks. Furthermore, an AI-driven Search and Merchandising module empowers you to boost engagement, conversion rates, and customer loyalty, making your commerce strategy even more effective. This comprehensive approach ensures your business remains at the forefront of the fast-evolving retail landscape.